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  • Archived

Websites not opening

Hi, Why do I get this error message with firefox when I either click a link in an email or type in directly on a new tab (this happens on multiple websites, not just this… (read more)

Hi, Why do I get this error message with firefox when I either click a link in an email or type in directly on a new tab (this happens on multiple websites, not just this one). I can then open the same website in Chrome with no problem? How do I fix this problem? I know I need to upgrade to windows 11 and have tried several times, but it never works. Thank you. Debbi

"Network Protocol Error

An error occurred during a connection to www.michaels.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem."

Asked by debra6358 2 years ago

Last reply by debra6358 1 year ago

  • Archived

Automate toggling about:config values?

Windows 8.1, Firefox 102.0.1 I recently discovered that it is quite true that some folks (including the folks at Mozilla) store cookies in DOM storage. For example, it … (read more)

Windows 8.1, Firefox 102.0.1

I recently discovered that it is quite true that some folks (including the folks at Mozilla) store cookies in DOM storage.

For example, it is impossible to log into your Mozilla account (because you are not accepting cookies!) if you have set dom.storage.enabled = false using the about:config editor.

So, as you can see, those sneaky folks at Mozilla :) like to obscure "cookie" collecting by using DOM storage cookies instead of the usual cookies everyone complains about and have to be warned about by law. (I love the "I don't care about cookies" extension, by the way. It shuts up that completely asinine annoyance.)

As a test of sorts I would like toggle the blocking of DOM cookies on a regular basis by toggling dom.storage.enabled. Rather than going back and forth and toggling the value manually using the about:config editor I would like to automate the process, possibly with a Windows batch file or a script. Also, possibly, (just for fun) I would like to take this concept of the automating the changing of certain preference values into building an extension. If I ever learn how to properly code one, that is.

So, my question is -- Where is the dom.storage.enabled value stored? (I examined the pref.js file but it is not there unless it has some other name.)

Asked by dkwalton 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Merge titlebar with Menu Bar

I upgraded my laptop to Ubuntu 22.04 and am running FireFox 102.01 (64-bit) now. I noticed that (by default, at least) the FireFox titlebar has disappeared. What would h… (read more)

I upgraded my laptop to Ubuntu 22.04 and am running FireFox 102.01 (64-bit) now.

I noticed that (by default, at least) the FireFox titlebar has disappeared. What would have been its contents are shown on the tab-label, though I usually have enough tabs open that only a few letters of the title are visible.

That being said, about 75% of the space is empty on the Menu Bar, which only lists File Edit View History Bookmarks Tools Help Why not show the page title in a pane on the right-end (or middle) of the Menu Bar?

Asked by Carl 2 years ago

Last reply by Carl 1 year ago

  • Archived

Screenshot of webpages larger than the monitor screen?

I drag the handle to expand the area I want the screenshot of. But the highlighted area is only what is displayed on the monitor. How do i drag the handle so the scree… (read more)

I drag the handle to expand the area I want the screenshot of.

But the highlighted area is only what is displayed on the monitor.

How do i drag the handle so the screenshot also contains the next page?

Asked by gcotterl 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Videos Will Not Play

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going arou… (read more)

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

Asked by lance24 2 years ago

Answered by lance24 2 years ago

  • Archived

web page

on a web page like, Regal Cinemas, the seating chart does not appear. I can move the mouse pointer to where a seat should be, but seat does not appear. Also on other web … (read more)

on a web page like, Regal Cinemas, the seating chart does not appear. I can move the mouse pointer to where a seat should be, but seat does not appear. Also on other web pages the mouse will show something is there but I am unable to see what the mouse sees. Mouse pointer turns from pointer to finger stating something is there. I am unable to click on the email button. Please email me. Thanks

Asked by littler315 2 years ago

Last reply by cor-el 2 years ago

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recovering my previous yahoo account

Not able to recover my yahoo account that has been in use for over 10 years! Very sensitive files and emails are locked in there, mostly Patients records!! Yahoo wants dr… (read more)

Not able to recover my yahoo account that has been in use for over 10 years! Very sensitive files and emails are locked in there, mostly Patients records!! Yahoo wants driver license and credit card # first to solve the problem. I have tried everything. It used to be easy to recuperate a forgotten Password or user name to sign in. Is this legal what they are doing? They say one can get help free on line, but they always use---Invalid entrance and direct you again to this paid service only if you give them driverlicense and credit Card. Is there a way to get some help? Please!!!

Asked by drjackap 2 years ago

Last reply by drjackap 2 years ago

  • Archived

Firefox 102 not saving passwords

I have a fresh install of Firefox 102. It keeps asking me to save passwords every time I visit a site, and I hit okay. I come back to the site FF asks again, problem is F… (read more)

I have a fresh install of Firefox 102. It keeps asking me to save passwords every time I visit a site, and I hit okay. I come back to the site FF asks again, problem is FF is not saving anything. I have searched for a cure, but nothing has worked. I am at wits end. I have everything in settings set to save passwords. I am not in a private browsing window. My history does get saved, just not my passwords. Thank You all for helping in advance!

Asked by Biker1125 2 years ago

Last reply by Biker1125 2 years ago

  • Archived

firefox freezing up this morning, trying to shop amazon, not getting very far, had to reset password first,

laptop freezing on amazon when search started, restart four times now, other sites seem to be fine. there are extension s on here that i did not ask for, one of them is… (read more)

laptop freezing on amazon when search started, restart four times now, other sites seem to be fine. there are extension s on here that i did not ask for, one of them is amazon, ebay, who knows what else, can they be removed please, thank you, if not, guess its time to start using edge or something else. now getting access but when start search for product internet freezes n goes into buffer or waiting, rotating arrow, just now realize theres extensions on here that i didn't select , i'm guessing firefox put these on for PAYMENT FOR ORDER FLOW. just updated last nite, using cord to phones hotspot aka tethering . are we having problems today or is it all me?

Asked by oetkbtytr 2 years ago

Last reply by oetkbtytr 1 year ago

  • Solved
  • Archived

Cannot reach web site with Firefox - isn’t redirecting properly

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge. Firefox says "The page isn’t redirecting properly. An error o… (read more)

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge.

Firefox says "The page isn’t redirecting properly. An error occurred during a connection to community.esri.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

So I even added the page to list of Exceptions, but still cannot reach site.

Asked by Mark D 2 years ago

Answered by Dropa 2 years ago

  • Archived

Delete old page history per company policy (1 month)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is… (read more)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is supposed to be good for security, but I can find no setting that will allow me to clear page history older than X days (30 days is my company document control policy). Even IE has this feature.

Asked by mak229 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Recent update

There was an update download recently. Did something change that prevents me from seeing this website: https://vk.com/video/@miselet It takes forever to load and blinks o… (read more)

There was an update download recently. Did something change that prevents me from seeing this website: https://vk.com/video/@miselet It takes forever to load and blinks on and off the whole time. When it finally loads, I click on a day's videos and all it does is give me an error message. I had no problem with that site in May when I watched the daily videos from the May sumo tournament.

Asked by Jimmy B-good 2 years ago

Last reply by Jimmy B-good 2 years ago

  • Archived

"It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back"

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do… (read more)

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!" It went on to ask if I would like to Refresh Firefox, just like it was brand new.

In the Menu option on any Firefox page I can get on it states: "Account Disconnected". I have been using Firefox just about every day for 3 years. What is going on. I didn't dare click on the "Refresh Firefox" tab because I have no idea what will happen. Will I lose everything, bookmarks, settings, etc.?

Please help

Did the file Upload?

Asked by Rhonda 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Avast Secure Browser imposes itself by opening on start up

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and l… (read more)

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and long before I started using Avast free antivirus. Avast has loaded it on , I never elected to do so ...but that said I do not wish to totally remove it from my lap top as it is, as it were, an insurance policy against Firefox becoming inoperable. I have explored switching off this attribute of avast browser in the browser but to date have been unsuccessful. As a retired man in my seventies I am limited in my peer group for finding anyone that is computer literate YET this technology is so beneficial to people such as myself I believe.

Asked by Pat Grey 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Solved
  • Archived

can not access web interface with router

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it. Now I get an error message "connection not secure" "Your co… (read more)

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it.

Now I get an error message "connection not secure" "Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.)

None of this is part of looking at my router, Asus GT-AX11000.

Asked by focuspuller 2 years ago

Answered by focuspuller 2 years ago