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Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anoth… (read more)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

Asked by shahriar01001 1 year ago

Answered by Dropa 1 year ago

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How to not manually delete download files?

I am honestly in chock with Firefox's terrible decision of not providing any option for the user to delete downloaded files. It is honestly amazing that they came up wit… (read more)

I am honestly in chock with Firefox's terrible decision of not providing any option for the user to delete downloaded files.

It is honestly amazing that they came up with such a terrible decision. My downloads folder is a complete mess now and there seems to be no way to fix this.

I don't understand why not just provide an option for the user to only open files. People should be able to choose their settings.

I refereed to this previous post and the solution there didn't work: https://support.mozilla.org/en-US/questions/1370409. By setting browser.download.improvements_to_download_panel to false.

Is there actually no way to only open files now?

Asked by gudehh 1 year ago

Answered by cor-el 1 year ago

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Firefox and Tor both wont launch if installed in default location

If i move the directory to anywhere else it launches In the default location it wont launch - No errors - cannot launch in profile manager mode - cannot launch via cmd -… (read more)

If i move the directory to anywhere else it launches In the default location it wont launch - No errors - cannot launch in profile manager mode - cannot launch via cmd - cannot by going to C:\Program Files\Mozilla Firefox\ and launching firefox.exe literally nothing happens

Asked by Nixos 1 year ago

Answered by Nixos 1 year ago

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Profile Missing or Inaccessible

I use both firefox and firefox dev edition. Deleted the dev edition and reinstalled the latest one, now i'm getting the error below on attachment. I did not just uninstal… (read more)

I use both firefox and firefox dev edition. Deleted the dev edition and reinstalled the latest one, now i'm getting the error below on attachment. I did not just uninstall the dev edition but i manually cleaned the directorys: C:\Program Files\Mozilla Firefox Dev Edition C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles

Firefox still works but the new dev edition after fresh install doesn't

Asked by Firefox_Beginner 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Escape developer's version in favor of stable without losing profiles

Hello. I use developer's version of ff for a few weeks (currently on 107.0b2). I recently decided to switch back to stable version 106. However, when I run it it says ``… (read more)

Hello. I use developer's version of ff for a few weeks (currently on 107.0b2). I recently decided to switch back to stable version 106. However, when I run it it says

``` Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox. ```

So, how do I move from developer's version back to stable without losing anything?

(OS: debian 11, if it matters)

Asked by WhiteBlackGoose 1 year ago

Answered by WhiteBlackGoose 1 year ago

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My Mobile Cant Support Firefox

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is h… (read more)

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is https://actogames.com/ from the team looking into this.

Asked by h27213557 1 year ago

Last reply by Paul 1 year ago

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disappearing add-ons

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappea… (read more)

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappeared! this is not the first time. what can do i, how can install it to prevent it does not happen again?

Asked by Slawomir Dzwonek 1 year ago

Answered by cor-el 1 year ago

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Just concern: I think there is something wrong with your webpage or certificate I guess

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt star… (read more)

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt started to hesitate downloading your installer of mozilla firefox but I nahhed it to continue installing until I successfully installed mozilla firefox.

EXAMPLES OF URL WITH SAME EXPERIENCE:

MICROSOFT EDGE: https://cdn.stubdownloader.services.mozilla.com/builds/firefox-stub/en-US/win/3939fc619c92d2815b531fb111838420a073643482c5036670ddaeba36f1cc79/Firefox%20Installer.exe

GOOGLE CHROME: https://stubdownloader.services.mozilla.com/?attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9Y2hyb21lJnZpc2l0X2lkPTE2NzgzNDgyODMuMTY0ODczOTQ0Mw..&attribution_sig=380ddd133c31ec40f8c51acb6a79d9db8985f0ae84092734780c578740e33547&lang=en-US&os=win&product=firefox-stub

I just concern.

Asked by Alex 2 years ago

Answered by James 2 years ago

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installation of Firefox is incompleet, Firefox starts but nothing functions, no sites, no settings

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is p… (read more)

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is precisely, becaus it pops up for 2 seconds only ) , and firefox is not well installed, reinstalling goes without warning, but still Firefox starts and then stay dead, no sites, no settings. I know the security in this computer is very thight, but other apps install without problem and functions.

Why Firefox cant be installed where other apps can ??????

who has experienced this also and has a clou ?? thanks Ferdinand

Asked by Dieten 1 year ago

Answered by Dieten 1 year ago

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Everything is locked HELP

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accou… (read more)

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my fucking email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast because I am sick with anger right now.

Asked by cocktherockhardjohnson 1 year ago

Last reply by Paul 1 year ago

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Everything is locked HELP

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accou… (read more)

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my fucking email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast because I am sick with anger right now.

Asked by cocktherockhardjohnson 1 year ago

Last reply by Paul 1 year ago

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Everything is locked HELP

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accou… (read more)

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my fucking email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast because I am sick with anger right now.

Asked by cocktherockhardjohnson 1 year ago

Last reply by Paul 1 year ago

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  • Archived

Everything is locked HELP

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accou… (read more)

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my fucking email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast because I am sick with anger right now.

Asked by cocktherockhardjohnson 1 year ago

Last reply by Paul 1 year ago

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DNS over HTTPS is useless

I am using pihole and i've learned that firefox ignores it. Supposedly, because it has DNS OVER HTTPS enabled by default. So i disabled it, and it still doesn't work ( … (read more)

I am using pihole and i've learned that firefox ignores it.

Supposedly, because it has DNS OVER HTTPS enabled by default.

So i disabled it, and it still doesn't work ( ignores DNS settings and loads websites that are blacklisted in my pihole - only firefox does this, chrome and edge dont have this problem )

I've set it to my pihole server - and it still works.

I've set it to CUSTOM and put in a 0.0.0.0 as IP and IT STILL WORKS

how???

i am just trying to use pihole but i can't comprehend why would a browser ignore all these settings ...

how do i make it work?

thanks.

Asked by primski 1 year ago

Last reply by Paul 1 year ago

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Firefox cannot download .msi files as binaries to Downloads folder

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it do… (read more)

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it downloads and then displays as a text page of garbage. It seems the file is wrongly defined as text/plain on the server rather than as a binary.

However, I've looked into my Firefox settings to see if I can define the handling behaviour of that file type. I can't! Amazingly to me, the .msi file type can not be added to the list manually. There is no "Add File Type" functionality in there. It seems as though I have to handle the file in Firefox for it to see that that type exists and then it will let me add it to the Downloads/Applications area of settings.

I can right click on the link and choose Save File As which gets round it, but then I still cannot see the .msi file type to add it to the Applications list. Can anyone tell me what I am missing here?

Asked by Bordonbert 1 year ago

Answered by TyDraniu 1 year ago

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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (read more)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 year ago

Answered by Mandelbrot1 1 year ago

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Profile cannot be loaded - Tried all advice I can find already

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox Hi, To get myself off MS Edge (as its Chromium … (read more)

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox

Hi,

To get myself off MS Edge (as its Chromium based), I've come back to FF. But after I tried installing firefox standard and even the Extended Support Release I can not run it for the first time - I get this error

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I've followed the advice in the help pages, but it hasnt fixed the issue

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

The same happens when I run

firefox -p

The firefox App Data folder contains no profile file at all....

C:\Users\marcu\AppData\Roaming\Mozilla\Firefox

Just

2022-11-14 12:49 PM <DIR> Crash Reports 2022-11-14 12:46 PM <DIR> Pending Pings

Inside crash reports is an empty events folder, and two crash report instance files (once for each attempt to start up FF) For example

InstallTime20221104133228

The above crash file conatins

1668458789

I've tried uininstalling and wiping all files, and I wanted to try an old versions BUT the link on the page is dead

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ - Gives me 404

Do I have some service not running that this relies on ?

Asked by marcusobrien 1 year ago

Answered by marcusobrien 1 year ago