Firefox Support Forum

I have been downloading files from wetransfer.com for years without any problem. The download now fails, although, if I send it to another computer there is no problem. Is Firefox blocking the download, and if so how can I get it back?

In my Firefox setting, I have set it so that whenever I try to download a PDF it asks me how I want to open it. This did not always happen but whenever I ask the file to open with Firefox, the file opens in a separate tab but now it still downloads the file to my computer.

I am disappointed with the background change with updates. The last time I updated Firefox, I had to do a system recovery to revert back. Then another person expressed concerns with a new version taking control over updating. Why don't you have updates that give you options to choose the background color and who decides if and when you update? I will not update Firefox under these conditions. And I don't want to spend half a day trying to change my background back to white, and especially if would have to do that with every update. Like I have to change my printing options when I do updates! I have been so happy with Firefox for the last 20 yrs. or so, until all of this. Please make this more user friendly and optional.

Dear Sir/Madam,

I have been using Firefox for a while now, I'm very happy with thee browser and have recommended all my firends use it instead of Chrome.

However, this morning, after the recent update, I have found I am unable to upload or download anything on any website using Firefox.

I have tested it using Safari and I can download images perfectly fine there. Even using extensions on FF, nothing is happening.

Please get back to me as soon as you get this

Thanks

Julian

Tried to dl for my iMac "El Capitan" version 10.11.6 a dozen times but no go. Any chance of me getting the old version for my antique? I sent a screen shot below. Thanking you in advance, Ed

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works, and so far I've tried a lot of solutions : -Restart PC -Uninstall, delete files and fresh install both programs -The MSCONFIG thing and unchecking start programs -Every update Windows update recommended me -Entire new windows install, without any linking with my previous pc (which had the same problem two times already, both fixed by returning to a previous version of windows)

I believed it was a ram problem with my previous pc because it was old, but this one is completely new and has the same problem, while there's nothing except my microsoft account that is common to both PCs

I'm completely lost, help me please (writing this on another PC)

Hello Today I've installed Windows 11 and tried migrate my firefox data from old windows 10 to new windows 11 by online account, after login into my firefox account I've noticed all my bookmarks,tab,password,history etc gone. I don't understood why ... I never had problems like this before . when I logged and sync on another device I had all my data from firefox account... Could you please help me with that

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available, and it gives me a choice to download it or not. I normally select not to download it, and instead go to Help/About which then automatically checks my version to determine whether or not it is up to date. Lately, that has not been working properly, or at least not the same as it used to work.

Today the message opened to tell me a new version was available. I closed that message, and went to Help/About which showed my current version, 100.0.1, is "up to date". So I then went to the mozilla website, and found that there is a later version, 101.0, available. As you can see by that the auto check in Help/About seemed to not have worked correctly. So, wanting to be up to date, I attempted to download the new 101.0 version. When I clicked on Download it immediately displayed the message, "Your download was interrupted. But all is not lost. Your system may not meet the requirements for Firefox, but you can try one of these versions."

No matter how many times I tried, it continued to give me that message without allowing me to download the 101.0 version. So I went back to Help/About to try that again. It still said my version 100.0.1 is "up to date". I started over on Moxilla.org, and instead of immediately trying to download I clicked on "See Release Notes". That displayed the release notes for 101.0, and when I clicked on "Windows 64 Bit" in that screen it did download the Firefox installer which I saved to my hard drive.

I then ran that Firefox installer which informed me that Firefox was already installed, and suggested I update it instead which I accepted. The installer supposedly did it's thing, but now when I go to "Help/About Firefox" it shows that I still have version 100.0.1 installed AND it is still "up to date".

So what gives? Is there really a new, 101.0, version? If so how do I update to it?

Respectfully, James Belkiewitz jabelkiewitz@att.net

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature to move the program from the C: drive to the secondary (and larger) E: drive. Since then, Firefox won't work aside from opening a Firefox window. It will load no pages, settings, etc.

I've tried uninstalling Firefox from both the C: and E: drives. Searched for any remaining files and deleted them. Deleted Old Firefox Data folders. I've reinstalled Firefox, without the option of where to install it, but it still fails to work at all. I get an error message regarding a missing file, VCRUNTIME140_1.dll. I've searched for the file and it's NOT missing. It is in both the Firefox folder and the Windows/Systems32 folder.

I've searched for data in the Users folders that might relate to Firefox but NOTHING seems to work that will allow Firefox to work again. I've tried putting Firefox in Troubleshooting Mode but it won't restart as it says it needs to. It just won't work!

If anyone can just tell me how to COMPLETELY remove Firefox from both hard drives so that I can just do a clean, new Firefox install, that would be preferable. I know how to import bookmarks from Chrome.

If anyone can offer some help for someone who isn't great with computers, I would greatly appreciate it. If you need any other information, please don't hesitate to ask.

Suddenly, as of this morning, downloading is behaving differently-in a bad way.

• The first problem is that downloads are no longer showing their bit rate; I cannot tell how fast or slow a given download is progressing. I have different available servers and need to select the best for the situation.

• The second is that, upon completion of an mp4 download, my media player (VLC) opens the file and starts playing it, which didn't happen before. It's extremely distracting.

I can't find anything in Firefox preferences which might alter these behaviors.

I don't know enough about these particular events to know whether to attribute them to Firefox or to the website that is providing the files.

Hoping for assistance getting things back to where they were, with thanks…

How do I turn off the automatic desktop download? Every time I open a file it downloads it to my desktop without permission. This is beyond irresponsible and dangerous to the end user. I assume you have a team standing by to assist in removing virus' and restoring people's computers.