Showing questions tagged:

firefox browser help

Ive tried reinstalling firefox because i am not able to download anything with this browser. I thought freshly installing firefox would fix the issue and allow me to do… (read more)

Ive tried reinstalling firefox because i am not able to download anything with this browser. I thought freshly installing firefox would fix the issue and allow me to download but it didnt. I also am tried to download an addon/extension, and that automatically fails to download. How can i fix this?

Locked Archived 2 240

Couldn’t enter code to confirm account.

I need step by step instructions to create my NEW account, because I couldn’t enter the code to confirm my account, and now I can’t sign in , or anything. I would like t… (read more)

I need step by step instructions to create my NEW account, because I couldn’t enter the code to confirm my account, and now I can’t sign in , or anything. I would like to sync everything as well. Please advise. Thank you

Archived 1 101

Updates ??{Diabled by my organization} ?? NOT TRUE

I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates! I may have paused them while updatin… (read more)

I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates! I may have paused them while updating my OS early this week. Now running Linux Mint 21.3I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates

Archived 2 341

Failed installations of latest update to Firefox (127.0.1)

Automatic update on my Windows 10 desktop of the the new update 127.0.1 resulted in a version of Firefox that worked more or less for some web sites but was unable to rea… (read more)

Automatic update on my Windows 10 desktop of the the new update 127.0.1 resulted in a version of Firefox that worked more or less for some web sites but was unable to reach others.'

Solved Archived 1 129

I want to install the older version of Mozilla firefox

I want to install the older version of Mozilla firefox for windows 11 in Spanish and Dutch language, please provide the link for Spanish and Dutch for ex. 125 version of … (read more)

I want to install the older version of Mozilla firefox for windows 11 in Spanish and Dutch language, please provide the link for Spanish and Dutch for ex. 125 version of Mozilla Firefoz

Archived 1 207

firefox setup 127.0.2.exe offline installer fails with message about "extraction failed" and popup "file is corrupt"

firefox setup 127.0.2.exe offline installer fails with message about "extraction failed" and popup "file is corrupt". Windows explorer shows file properties and a signatu… (read more)

firefox setup 127.0.2.exe offline installer fails with message about "extraction failed" and popup "file is corrupt".

Windows explorer shows file properties and a signature for mozilla.

Is there a way to manually unpack the .exe? Someplace that issues are logged with more data (which file is corrupt?) There is a progress bar that flashes by part way, then a popup window with the file corrupt message.

(Trying to update to hopefully get rid of some crashes.)

Is there a hash for that .exe I could check?

Solved Archived 5 599

127.0.2 profiles in folders: "Firefox is already running"

For a long time I've used Firefox on Linux with multiple instances each with their own profile folder. Today when I try to run these instances with separate profile folde… (read more)

For a long time I've used Firefox on Linux with multiple instances each with their own profile folder. Today when I try to run these instances with separate profile folders I get the following error:

> Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

Profiles are created like this:

firefox --new-instance --createprofile "PROFILENAME ~/.firefox-PROFILENAME"

They are run like this:

firefox --new-instance --profile "~/.firefox-PROFILENAME"

It seems something has broken with the instance isolation as this is now throwing an error. Additionally I run "createprofile" it doesn't seem to actually create the folder.

Solved Archived 1 537

Files started downloading as zipped files

hi, all of a sudden today, my files i am saving on my Canva are downloading to zipped files - they were fine and now, zipped . What have I clicked fo make this happen and… (read more)

hi, all of a sudden today, my files i am saving on my Canva are downloading to zipped files - they were fine and now, zipped . What have I clicked fo make this happen and how can I go back to the way it was please I have tried everything in settings on all sorts of pages and can't see what I have done it was fine earlier so I have done it I suspect can you please talk me through it step by step as I am not too good at following tech instructions from people who know what they are walking about thank you :-)

Archived 2 54

How to export bookmarks (and history, if possible)

I just got this new computer and want to transfer my FireFox bookmarks and history to it. I cannot access my old account because I do not have access to that email anymor… (read more)

I just got this new computer and want to transfer my FireFox bookmarks and history to it. I cannot access my old account because I do not have access to that email anymore, and you require me to get a code sent to that email to log in. That is still on my old computer that was originally running Windows 8, and has been deteriorating ever since Microsoft jammed Windows 10 down it's throat.

I might still be able to export the bookmarks if there is some way to do that.

The best way would be if I could access to that old account without needing to access bonin006@umn.edu my current email is wayne@nano-dyne.com

Please see if there is a way to help me.

Thanks, Wayne Bonin

Archived 1 202

Downloading and saving Firefox.

Can I download Firefox and save it to a flash-drive instead of installing it? The computer I need it on has a new install of Windows 7 with IE and it will not browse. … (read more)

Can I download Firefox and save it to a flash-drive instead of installing it? The computer I need it on has a new install of Windows 7 with IE and it will not browse.

Solved Archived 3 313

Down Grade

I have an older piece of equipment that I need to communicate with it and the 232 interface will only work through Firefox. I was told I can downgrade the current version… (read more)

I have an older piece of equipment that I need to communicate with it and the 232 interface will only work through Firefox. I was told I can downgrade the current version to 3.0, which is what I need, but I cannot find out how. HELP

Jeff

Archived 2 350

How to restore firefox settings and bookmarks after Windows corrupted and deleted user profile?

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox confi… (read more)

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox config and bookmarks are gone!

Still have all the files just a new user profile and the old one is gone?

Any help how to get Firefox bookmarks back would be much appreciated

Archived 2 368

Auto-Update Setting Not Honoured

I have chosen to not auto-update the browser because it interferes with my work. The precise setting is called "Allow Firefox to" "Check for updates but let you choose to… (read more)

I have chosen to not auto-update the browser because it interferes with my work. The precise setting is called "Allow Firefox to" "Check for updates but let you choose to install them" (screenshot attached). However, this setting is not honoured. Every month, the browser auto-updates and forces a browser restart for me to continue working (screenshot attached). For 126->127, there was in fact no notification to update and the update happened automatically in the background with a restart forced upon me. What's the point of having this setting if it's not going to be honoured?

Archived 1 293

Firefox won't update to version 127 on macOS 10.15.7

I am running macOS 10.15.7 and Firefox won't upgrade past ESR v. 115 to the "regular" version 127. Alternately, downloading the Firefox v. 127 installer and running won'… (read more)

I am running macOS 10.15.7 and Firefox won't upgrade past ESR v. 115 to the "regular" version 127.

Alternately, downloading the Firefox v. 127 installer and running won't update ESR v. 115 nor will it import bookmarks or data from the previous version ESR 115. Firefox v. 127 installs and starts as if I am a new user without any update or import option so that all previous settings, passwords, and data from ESR v. 115 are lost.

Is there a work-around for the upgrade to keep continuity, settings, bookmarks, and data when migrating to v. 127? Thanks!

Archived 2 368