Firefox Support Forum

I just downloaded the new Mac Ventura update, and when I opened Firefox all my previous tabs opened up, but my Toolbar completely disappeared, as in there is an empty space for it, and they show when I click on Bookmarks, but not on the actual browser window. The same thing happened with my Add-on extensions, all disappeared, and they're not even showing in my library. When I tried to download them again online, every single one gave me a red error message "An unexpected error occurred during installation." Please advise what's going on and/or how I can fix this to get my normal browser back. Thanks

Dear friend,

I am kindly asking you to help me in downloading apps and movies etc...in Firefox Private Browsing. I will be glad if you show me some of the steps or procedure in downloading.

Kind regards,

Hi. My laptop´s Windows 10 "died" suddenly due to a corporate system update that corrupted Windows start and some other sectors and the SDD had to be reformatted and Win reinstalled from scratch. I have my Firefox account and I can see the session of the old installation still opened (from 6 days ago when the problem happened). However it was impossible for me to backup anything because this episode happened suddenly. Is there any way to recover the 3 windows I had opened in Firefox at the time of the "death" of Windows from the session I still see opened? Thanks, Claudio

Dear Sir

I have been using Firefox for a long time certainly all this century, I regret to say that you have done something to the system such that I am unable to get into online banking and on some sites I get a message something to do with a frame whatever that is. I regret to say that i have been forced to make Edge my default browser When you have cured the problem please advise and I will revert to making Firefox my default. Many thanks Graham Blackburn

FF v112.0.1 & Windows 11 I have my bookmarks from old PC as an HTML file but when I try to import bookmarks on my new PC the only options available are importing from other browsers. Support docs are still showing the old 'import & backup' dialogue. I would appreciate help. Thank you.

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

So I've disabled Firefox updates because of the personal preferences. It keeps nagging me every day with the modal to update. How do I disable this annoying useless feature?

Firefox 85.0 on mac os.

I've tried searching "about:config" for all preferences that contain "update" and look like timers and changed the timestamps to something in the far future. Still no dice, the update dialog keeps appearing every day like clockwork.

Hi, How do I install Firefox Lockwise for Windows 10? I visited Firefox Lockwise's website (https://www.mozilla.org/en-US/firefox/lockwise/) and there's only installations for Android & iOS devices but I only want it installed in Windows 10. How should I go about it?

Waiting for your reply asap, thank you.

Cool Regards, Pallas

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me Asap.

Thanks, Jagadekara Reddy

Does anybody know where the ID: 308046B0AF4A39CB comes from?

If you use a Windows 10 1909 64 Bit and you can find this in the installs.ini and in the profiles.ini of users, if you have a Firefox ESR 64 Bit in Version 78.10.0 installed. The INI-Files looks like this:

Installs.ini: [308046B0AF4A39CB] Default=Profiles/8U9skky2.default-esr Locked=1

Profiles.ini: [Install308046B0AF4A39CB] Default=Profiles/8U9skky2.default-esr Locked=1

[Profile0] Name=default-esr IsRelative=1 Path=Profiles/8U9skky2.default-esr

[General] StartWithLastProfile=0 Version=2

This ID can vary if you have a 32 bit ESR-installation as well and the only place I could find it is in the registry

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\TaskBarIDs] C:\Program Files\Mozilla Firefox=308046B0AF4A39CB

But also here it differs sometimes.

I need to know where the ID comes from and if I can rely that if this ID is used, I will always address the Firefox ESR 64 Bit no matter which version.

Hi, I accidentally DLed FF88 without checking the details w/r/t functionality.

Several of the changes severely compromise my ability to use FF for my job.

Examples are the 'view image' which is now gone from right-click and replaced with 'open image in new tab' --this disrupts my work flow. And 'save image to pocket' etc is not useful for me, but happens to be right where I normally click on another function.

Is there a relatively seamless way to undo the FF88 'upgrade' ? TIA

I prefer old theme of Firefox, with smaller buttons, comfortable navigation, but I'm sure, that you have users who likes new theme with large buttons and new "tab style". So... How can I downgrade only theme of Firefox? Cuz it is reallllyyyyyy not comfortable these large buttons and not minimalistic style. I prefer simple style, not easy (:

I need an old Firefox release for a HP Compaq Microtower with Windows Vista Business. But I did'nt find a way to download any offered releases. I also have no idea wich release I can install to work with this OS. I tryied 42.0 ......? That's 2015, maybe too young for Vista....

I exported my bookmarks from the Brave Browser, selected Bookmarks>Manage Bookmarks>Import and Backup>Import Bookmarks from HTML Then navigated to the HTML file the selected "Open" but noting changed except that a small number of the bookmarks appears under "Recent Bookmarks" when I again select Bookmarks. Each item in this list is repeated according to the number of times I tried to import them.