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Amazon Fire Tablet

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Ama… (read more)

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Amazon store doesn't have the app. Not sure I trust the Amazon Silk browser, but I may have no choice. I am not a tech savvy person! I don't know the difference between a bit, byte, or buttercup. If there is a way to install and use Firefox on my tablet, and sync with other devices, I would like to do so. Please explain how to do it as though you are talking to a 6 year old (who probably knows more about this stuff than I do, anyway). Thanks. rennylloyd

Asked by rennylloyd 2 years ago

Answered by Václav Trpišovský 2 years ago

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I have a 2008 iMac with El Capitan 10.11.6 ... Need to re-load my Firefox, but can't.

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know… (read more)

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know).

I've also tried to install your Extended Support Release. Will that work? I'm an independent research scholar, not currently associated with either Oxford or Stanford.

So I really need to have your Firefox back — I had it until this morning, when I needed to trash it (b/c of a bug), and then re-install. Yet I've not been able to re-install so far.

Hence, I'm seeking your help!

Thank you, Davy

Asked by dkydd1 7 months ago

Answered by James 7 months ago

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ZIP Files Downloading as PDFs

Background: I'm currently tutoring full-time, and the site I use allows tutors to download the session afterward as a .zip folder. In the past this has been incredibly he… (read more)

Background: I'm currently tutoring full-time, and the site I use allows tutors to download the session afterward as a .zip folder. In the past this has been incredibly helpful, because it allows me to review my lessons and improve my planning.

Current Issue: For some reason Firefox now appears to be misinterpreting these ZIP files as PDFs. When I begin the download, Firefox gives me the option to either open (as PDF) in Firefox, or to download. At this point (before any download occurs) Firefox has already labeled the file as a PDF. If I open it in Firefox, obviously it doesn't work (being a .zip folder.) If I download it, Windows Explorer usually lets me explore it as a .zip folder, but recently, about 10% of the files I download (even if I never open them as a PDF) still download as a PDF and are therefore inaccessible.

Fixes: I've tried downloading instead of opening with Firefox. This works about 90-95% of the time; not sure what the issue is. I've tried re-assigning the file type in Windows Explorer, to no avail. I've adjusted Firefox preferences (from "always ask" to "use Windows Explorer.") I'm not sure this will help, but will try.

Any advice? I hate to sound fussy, but I'm pretty meticulous about saving my lessons and hate losing that much data on my students. While I can save each file independently, it takes much longer. Thank you!

Asked by ajic.ajic 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Unable to run 'flatpak install firefox' on chromebook

I was following this article https://support.mozilla.org/en-US/kb/run-firefox-chromeos Installed flatpak and repositories but when I try to use flatpak to install firefox… (read more)

I was following this article https://support.mozilla.org/en-US/kb/run-firefox-chromeos

Installed flatpak and repositories but when I try to use flatpak to install firefox I get "No remote refs found similar to ‘firefox’".

I have tried following a few other ways to get it installed, such as using sudo and using sudo su but that has not worked at all.

I followed to flatpak quick setup on Chromebook guide that is linked in the above help article and created the nested containers in crosh as well.

below is what happens if I go to flathub and copy-paste their recommended command to install firefox.

Remote ‘flathub’ found in multiple installations:

  1) system
  2) user

Which do you want to use (0 to abort)? [0-2]: 2 error: Nothing matches org.mozilla.firefox in remote flathub

Asked by Kili Luther 7 months ago

Answered by cor-el 7 months ago

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Firefox keeps trying to update and to install the Software updater even though I opted out

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the lates… (read more)

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the latest version. I opted out from updates but the only option available is for the Firefox to ask before updating, there is no option to opt out definitively. Is there any solution to stop notifications and installing attempts?

Thanks in advance

Asked by vascocc95 1 year ago

Answered by vascocc95 1 year ago

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Download panel opens with every single download

The latest update has made it so Firefox opens the download panel every time I download something, a very obnoxious behavior when downloading a lot of files, and I can't … (read more)

The latest update has made it so Firefox opens the download panel every time I download something, a very obnoxious behavior when downloading a lot of files, and I can't find a way to stop that from happening.

[came across another question that brings up the same issue], but that one focuses more on a site presumably changing about:config rather than the issue of the download panel itself.

Asked by elbruno3593 8 months ago

Answered by cor-el 8 months ago

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XULRunner Error on Reinstall

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data… (read more)

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error:

XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1

No FF - HELP!

Asked by Stu48 1 year ago

Answered by cor-el 12 months ago

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I cant download anything

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser … (read more)

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser :D Why is that happening? I did reset firefox by the way and there were couple downloads and then it broke again. I have this add on saves backup automaticly and here we can see there is something wrong because it cant save the file.

Asked by Hüseyin 2 years ago

Answered by FredMcD 1 year ago

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Linux Firefox in Chrome OS

When i click on the firefox icon in linux apps on my chromebook, firefox does not start. When I try to re-install from terminal, it says it is already installed. … (read more)

When i click on the firefox icon in linux apps on my chromebook, firefox does not start. When I try to re-install from terminal, it says it is already installed.

Asked by ray.macdougall 10 months ago

Answered by Amelia 10 months ago

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The 96.0 update has forced my background into Dark Mode

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a… (read more)

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a setting, add on or update that can return this to normal. The theme I am using has not been updated in 2 years so I am fairly sure the update has caused this.

Asked by flippy12321207 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Transferring bookmarks to a new computer

I've had this happen twice now. Getting a new PC and wanting to transfer my bookmarks from old to new. I have had bookmarks on the old computer arranged in order of prior… (read more)

I've had this happen twice now. Getting a new PC and wanting to transfer my bookmarks from old to new. I have had bookmarks on the old computer arranged in order of priority from left to right on my bookmarks bar. Did the export to create a HTML file and saved it so that I could import to new Firefox browser on new computer. So far so good. However, when setting up new browser and importing my bookmarks from the HTML file, it just creates a single folder on the new browser's bookmarks bar, instead of spreading my bookmarks out on the new bookmarks bar as it should. The bookmarks in the imported folder are still in the order I want, but to get them as individual items on the bookmarks bar, it seems I'd have to drag and drop them one by one to the new bookmarks bar. Solution please?

Asked by IainSimo 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Word document - Auto open

Hello, Please can you tell me how I can click on a word document and for the document to automatically open without having to click the link in my downlaods? See screensh… (read more)

Hello,

Please can you tell me how I can click on a word document and for the document to automatically open without having to click the link in my downlaods? See screenshot of the download box that appears in the top right that I have to click to open the word document.

It does it for a PDF document but not for a word document.

Regards, Craig

Asked by craig79 8 months ago

Answered by AliceWyman 8 months ago

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Re-Installing Mozilla - Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already… (read more)

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." ---

I read thru the different support forums and tried various answers/suggestions - no luck. Bottom line, I have uninstalled the browser, deleted all the old Mozilla folders from the machine and downloaded the .exe to try to re-install the browser. However, the installation crashes at about 70% completion and I still get the message listed above. I am running on Windows 10 and the PC is up to date with all patches.

I would appreciate if anyone can help me figure this issue out.

Asked by ankrnl01 1 year ago

Answered by ankrnl01 1 year ago

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How to disable "You have chosen to open this file" dialog for zip files in firefox

Hi Team, I want to disable to "You have chosen to open this file" dialog for zip files but i am not able to disable it. I have looked for some solution in google search t… (read more)

Hi Team,

I want to disable to "You have chosen to open this file" dialog for zip files but i am not able to disable it.

I have looked for some solution in google search that did not help.

Please help me on this.

Asked by inzmamulhaqansari25 1 year ago

Answered by JohnTake 1 year ago

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Importing Passwords and History From Safari

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get t… (read more)

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get the browsing history I need to be able to migrate my (extensive) password list.

I've exported my Safari passwords as a .csv file, but there doesn't seem to be an option to import a .csv file.

The page here regarding it says the feature is 'disabled by default' but does not say it's unavailable and I can't find clear instructions for how to activate the feature so that I can import my passwords. Can anybody help?

Asked by jayson3 9 months ago

Answered by jayson3 9 months ago

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restoring previous session on a new computter

Hi, I had to erase all of my data in order to set up a fresh operating system on my computer. I made a firefox account and synced all my data before wiping my computer. I… (read more)

Hi, I had to erase all of my data in order to set up a fresh operating system on my computer. I made a firefox account and synced all my data before wiping my computer. I want to restore my previous sessions I was using before erasing all of my data, however can't figure out how. Thanks.

Asked by livefreewithme 1 year ago

Answered by livefreewithme 1 year ago

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Moving profile to older version of Firefox

Due to switching to a Linux distro with a slightly older version of Firefox, Firefox is complaining about the profile I copied in. The profile's compatibility.ini file s… (read more)

Due to switching to a Linux distro with a slightly older version of Firefox, Firefox is complaining about the profile I copied in. The profile's compatibility.ini file says LastVersion=91.0.20210812023606/20210812023606. The current Firefox version is 90.0.2. Has the structure of the profile changed between these versions? If not, what's the best way to alter compatibility.ini?

Asked by barry.abel 1 year ago

Answered by barry.abel 1 year ago