Firefox Support Forum

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to find a browser that works?

I see that other people have raised this point,but there does not seem to be a response from firefox.

Due to one of your recent upgrades I can no longer stay logged into regularly used penned sites that I do NOT log out of when I close the Firefox browser. For years I never had to do this. Now I am.

I was doing some research, and I came across for Firefox BYOB, which was a way to create your own skinned, branded version of firefox for company or personal use.

https://wiki.mozilla.org/images/b/ba/BYOB_pitch-deck_v5.pdf

I went to the site, and it was inactive. I am interested in this because of the fact that adding reactive web apps to the home screen in browsers is not an option on iOS, and I think a solution for this would be to have a specific protocol that can be called in shortcuts to open a reactive web app in a specific mode so as to not break the immersion.

Thank you, please let me know if there are ways to build forked apps.

After 10:00 p.m. I cannot get into or use the inter net. I do have an account with you and I thought I could use it at any time to get in to the inter net with security.This started happening about two weeks. How can this problem by solved.

I would like to change my secondary email from 1949.m@sbcglobal.net to yut507@att.net. I am requesting this at this time because I do not know how to contact you to have this done.

I look forward to hearing from you soon and thank you for your time and patience in this matter.

Estella Mills

When I open Firefox (with administrative privileges) lt won't stay open, it just looks like it going to load my previous season (at least that's what should happen), but after a few seconds it just stops and closes, all at once? Also, I should mention; Firefox is updated, Using Windows 10. I've tried to trouble shoot a little . . .

— Reinstalled Firefox. — I manually delete the files in Startup Cache by navigating to the cache folder in your Firefox profile. — Reinstalling Microsoft Visual C++ 2015 - 2022 Redistributable x86 and x64.

Now, at one point it did open, and I decided to refresh Firefox (removing extensions and restoring to default settings) by going to 'More troubleshooting information' option, then clicking the Refresh Firefox button. Closed it, restarted my laptop, and Firefox, added my usual extension / add-on. (I was thankfully able to save my bookmarks or back them up).

When I was done, I closed it. But when I try to open Firefox, lt won't stay open, it just looks like it going to load my previous season, but after a few seconds it just stops and closes?

Should I just remove Firefox all together from my laptop, and reinstall it??

A little while ago I noticed that the site I used to test my gamepads (hardwaretester.com/gamepad, formerly known as gamepad-tester.com) stopped working properly. I just assumed this was either something outside of the browser or the website itself was broken. Today I just tested with several other websites and browsers and confirmed that Firefox seems to be the issue. Even in Troubleshooting Mode it was completely broken.

L1, R1, R2, Triangle, Share, Options and the Left Stick seem to be the only things that function properly currently, with the DPad not doing anything and the rest of the face buttons/triggers hitting the wrong buttons. In the case of the right stick, L2 for some reason controls the vertical movement while the physical right stick still works horizontally. This controller works perfectly on the rest of my system, windows sees the proper buttons being pressed and games that support Dualsense work fine without any interference.

Below I have attached two images which show how the website I mentioned used to look, and the second image is how it looks now. I have a feeling some kind of update to Firefox's Gamepad API has broken this, somehow.

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Hi, I have used Firefox on my Android and laptop for a long time and now have an issue with my Android version on a Samsung S20. A fresh tab seems ok till I Google something, it then is very dark and does not display my usual 'All' appearance, it appears as what I would describe as adverts. I do not have any 3rd party Firefox plugins installed, its 100% pure Firefox. Can I restore to a previous point, can you help me please? The screen shot looks as if I have a dark mode of some sort but I dont.

Im running Ver 126.0.1 Build # 2016023311

Thanks

I have F-Secure Internet Security installed. Browsing Protection by F-Secure says Security application not found, but it is installed. I've followed countless links, difficult to even find solution articles in either Firefox help or F-sure website. Inside F-secure settings a setup page takes me to the 'install add on' page, but it is installed! Allow automatic updates - on. Run in Private Windows - allowed. Run on sites with restrictions - allowed. Updates checked for. Permissions:

   Access your data for all web sites
   Exchange messages with programs other than Firefox
   Monitor extension usage and manage themes
   Access browser tabs
   Access browser activity during navigation

All ticked. Don't understand debugging tool.

Whose idea was it to popup a Firefox promotion window while I was working on a text? The popup took me out of the page where I was working, Google Voice. I am struggling, doing this with one hand while the other is in an Ace bandage with an ice pack on top. This was a needless interruption!

Keep getting pop-ups from networkrush.co.in and speednetworkdevice.co.in both of which are identified as malware. Any way to block them?

For years I have used Firefox as my preferred internet browser, and most of the time it's OK. Recently, however, when trying to log on to my bank accounts, I get the message "Log on error. You need to enable cookies in your browser to logon to Internet Banking." How do I do this? In the meantime I am using another browser and can log on successfully there.

Hi, I don't know if this is a problem or not, but my Inbox says I have 2 unread messages but I can't seem to find them. They usually show up in bold to alert me that they are unread, but I cannot find these messages at all and don't know where to look for them. This happened once before and I discovered that they were embedded in a thread that someone had replied to but didn't show up to where I could easily see it. I had to search through all my threads to find it. I am only having this problem on my computer running Windows 11. My ipad shows everything as being read. Any help would b appreciated. Thank you,

Bryan

Just lately after decade plus of using Firefox I am getting computer hung up, nothing running but Firefox with 7 tabs open. That is how I been running FF for years, same 7 tabs open and no problems until a coupler months ago. I am on Windows 10 64 bit current with May updates, 12GB main memory, Intel Core i5 @ 3.20GHz, 500 GB WD HDD. The task manager right now is showing 49 FF processes running. All is well right now, but maybe by end of day or tomorrow it will hang up. Right now Virtual memory is set at 14838. I have it set at automatic manage paging file. My hard drive has 281 GB free space. Below is a warning error I see when FF hangs and sends in a report.

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: firefox.exe (9264) consumed 41230716928 bytes, firefox.exe (1824) consumed 1195388928 bytes, and vmmem (1768) consumed 515567616 bytes.

BTW I am on FF 126.0

All of a sudden, my pages appear in Spanish. When I go to the Translate Page tab and change it from Spanish to English, part of the page still appears in Spanish.

The default language is English, so I don't know how or why it's coming up in Spanish.

Thanks for the help!

When I am on YouTube's website if I click (or right click) and of the other YouTube video links Every link on the page opens up. This doesn't happen if a use any other browser.

Firefox browser not working right. I can change about 3 screens than it just spins back & forth it wont chage half to close & open back up to get it to change crome dont do that & the slide bar on side dont work when you change screens wont go back to top poor service fixing it

This is an utterly bizarre issue, and I don't know if it's my fault. On most web page I go to, when typing in an input field, each time I press A, whatever my mouse cursor is hovering over is clicked. This is extremely annoying and inconvenient. I may be searching google when I'm redirected back to the google home page. I might be typing in duolingo when the question is suddenly submitted and I am marked incorrect. It's a major inconvenience and I have no clue what could be causing it. It's only in firefox, not any other browser. It's only in web pages themselves, not in the url bar.

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired file format of GIF?