Firefox Support Forum

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

So, I just noticed today that my bookmarks section is having the same issue again that it had a few updates back.

I tried looking into repeating what I did last time, but it doesn't seem that this is the issue this time as the settings have not changed from when I went into to edit them the last time. Meaning this might be a whole new issue. I *did* however notice that there is a new and odd section listing in about:config under the following:

browser.bookmarks.defaultLocation SxQPPk-c1zth

Does anyone know if this is the issue, and if so, where this is supposed to really go?

Thanks in advance for any help you can offer.

I research a LOT. So I have 12,000+ Bookmarks in 100's of subfolders covering 100's of topics. The only conceivable way to organize them is to view the contents of many subfolders SIMULTANEOUSLY and be able to do massive drag & drops between them.

Just like I could do 15 years ago using the old Windows Favorites folder and the 100's of subfolders within it.

(In my opinion it was a really BAD idea to stray from that paradigm. When I moved to Firefox I went from being VERY well-organized to having a complete cluster. In the old days I could IMMEDIATELY access any Favorite via Start Menu or any other Windows way. The unwieldiness of Firefox's Library -- in the context of a hi volume of Bookmarks -- has made such organization impossible, and rendered my Bookmarks practically useless.)

If I had access to the old way, I could probably organize 12,000 Bookmarks in a day. The present Firefox Library is gonna take me about 2 weeks -- seriously. Because I can only view the contents of 1 folder at a time and also because a ton of scrolling is necessary to drag & drop. And lastly because I don't have the contextual "forest" visible to me for decision-making since I can only see 1 "tree" at a time. Basically its NOT DO-ABLE. Surely I can't be the only person with this issue.

My searches for a solution have only turned up the apparently defunct PlainOldFavorites extension.

This has been painful for well over a decade, but its reached a crisis point. Thank you.

Through the years (been using FF since its first months) on various computers, various OS and FF versions, I've kept a bunch of bookmarks in my toolbar for frequently used links that I can QUICKLY "right-click, copy link, paste" (3 steps) into social media posts.

Tonight I opened up my bookmark contextual menu, hit copy, pasted it into my Twitter, and it pasted the title instead of the link!!

How useless is that! A title is easy to type out, a long complex url isn't, having a "copy" (title) instead of the "copy link" is entirely useless!

Now to accomplish same, I have go choose "edit" instead of "copy link" and then "click drag" the url then "copy" then "paste" then close the window. 5+ steps instead of 3. Who on Earth thought changing that function was a good idea?! More steps is NEVER a good direction.

IOS: 12.6.3 Firefox 102.9.0esr macbook rebooted cached cleared

Clarification coming from possible answers: Firefox's "Paste" function is working fine, since the url correctly pastes to Mac PAGES and Facebook. It's the paste to Twitter that does "Title" instead of "url". So obviously a Firefox-Twitter problem.

Variation of problem: I tried "Copy" from Firefox Bookmark Subemnu, then went over to Twitter on Chrome, and the "Paste" to Twitter on Chrome also results in a paste of Title instead of url. I tried "Copy" from Chrome Bookmark Submenu, then paste into Twitter on Chrome, and the "Paste" correctly pastes the url. This points to a mis-programming of the Firefox "Copy" function in the bookmark submenu.

I raised the problem and had a response kindly trying to assist but after following all the steps advised I still can't access any bookmarks or history.

I have located the places.sqlite file as advised and renamed it but when I restart Firefox nothing changes and it makes no attempt to recover bookmarks from the backup files.

I would welcome any assistance as I have saved details I need.

Thank you.

My PC (running Windows 10) crashed and when I restarted I'd lost all of my bookmarks plus I was prompted to create a new user profile. I'm running Firefox 89.0.1 I've tried following the information to find and restore my bookmarks but when I try this all Firefox prompts me is to import from another browser platform (which I don't use). Any ideas?

I'd want to remove the "Getting Started" entry from the Bookmarks Toolbar. Someone else posted the same problem and accepted the solution of moving the entry to the bottom of the Bookmarks Manager. I'd like to try that but I don't know how to do it. Step-by-step, please!

Hi...

When I restart the browser, the bookmark bar is empty on startup and it also does not respond to anything. You can't use RMB on it and you can't drag a bookmark onto the toolbar.

I have tried 500 billion different thing with no luck - for instance:

• Refresh
• Reset toolbars to default
• Reinstall and complete deletion of profile etc.
• Diagnostic start with extensions disabled

...and probably a few hundred other things, but the problem reappears every time.

I'm using sync, so every time I've deleted/cleared etc., I log back in to sync and it syncs back bookmarks. Everything is great until I close the browser and restart it - then the bookmar toolbar is empty and unresponsive again.

The problem appeared recently - probably within the last 1-2 weeks.

Please help. :)

Best Regards, $Øyvind

I've been through a rough patch with Firefox the past couple of weeks.

Cutting to the chase: I exported all my bookmarks and imported them in a new profile.

But the icons that used to be there aren't.

Not *end of the world*, but just something I noticed.

(I just about shot myself in the foot) Ok, after using one to open a tab and the icon returned. So is that how they get their icons?

The menu (Bokmarks )has become too large a distance between the lines. Now the menus are getting way too long. Hard to read links and hard to find! Why this completely idiotic design change?

The change in the appearance of the tabs is also strange!

Is it possible to change back to the usual menu line spacing ???

Greetings!

First jscher2000, & Cor-el, I Absolutely Thank both of You for the Time/Effort that you have put in to helping me, &,..... If I have appeared to be "Ride/Crude &/or Socially Un-acceptable" in my statements, I Absolutely Apologize. And, even though My "Bookmarks Situation" is still not "Normal" & it is time consuming to use,..... It is far better than what it was initially, & I Thank both of You, for having gotten it to that point.

Having gotten caught up a little with my work, & still not having the issue of my "Bookmarks" not taken care of,I went back to the long thread of "Bookmarks & Other Bookmarks " only to find this problem "Archived", without it having been Solved.

This issue has been ongoing since March 4, 2021, where my "Bookmarks" were missing, to where my "Other Bookmarks" are getting placed within My Main Bookmarks.

jscher2000, on June 7,2021 , You stated: 

"I have no explanation for inability to drag and drop as long as your database is healthy."

Sir,... What Data/ Tests, would show whether my Database is Healthy or not? After all that has been done to get my Bookmarks to the point where they are now, did any of the previous procedures indicate anything about the "Health of My Database"?

cor-el, on June 13,21, you stated:

"If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

   use "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page 

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

   keep a backup copy of places.sqlite in case a new places.sqlite database has to be created 

You lose the history when a new places.sqlite is created.

See also:

   https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
   https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional 

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

   Help -> More Troubleshooting Information -> Profile Folder/Directory:
   Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder
   https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data " 

My last post was on June 14,2021 where I posted data, that appeared to suggest that my "places.sqlite database sane" (meaning "Normal"?) And that my "The database is coherent"., ... (Which in My thinking means that it should be understandable, possibly "Healthy"?)

But Gentlemen,..... I'm not "well versed" in the usage of a Computer/ Browser etc., & If "My Livelihood"  was dependent upon repairing/diagnosing Soft Ware Applications, .... I'd Starve to Death.  

But, if an application were related to my work,.... I'd have somewhat firmer ground to stand upon, which is why I posted June 14, 21:

"If this were a ECU for a Walk-n Refrigeration unit, I'd know what these "Codes" above meant, but here, I don't have a clue whether the data is pointing out a problem, or stating that what is causing the "Bookmarks" problem, is not to be found in the above Data."

With that said,.... Cor-el, If I,...... " rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder."

Will the rebuilt & restored bookmarks from that "recent JSON backup" also be corrupt, since they are a copy of what is being used?

"You lose the history when a new places.sqlite is created."

But not "Bookmarks"?

I'm curious,...... Should I do a "Re-set/Refresh" Again?

And, since "The health" of my browser may be an issue, should I un-install, & re-install Firefox?

Also,.... Firefox, & many other applications have been slow to "Load" &/or "Operate" at times, & despite having Software such as "Privacy Badger", "NoScript", "Ghostery", & "Malwarebytes" all operating, as well as "Windows Security", & "Ccleaner"... I'm thinking that somehow, that something, perhaps "Bit Coin Mining", has latched on to my PC.

What do Ya'll recommend?

version 94.0.2 (64-bit) message: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I can not see any of my bookmarks and I can not bookmark any page. I have: Shut down Firefox and restarted: no help uninstalled, deleted folders, and reinstalled: no help Import bookmarks from another browser: no help. That doesn't work either

What "security software" is the message talking about?

Hope you can help, because I don't want to go to another browser.

Robert

So I just rebuilt my PC with all new Parts. Basically the only parts I kept were the PSU, and the Case. I installed Windows fresh on a brand new m.2 SSD, everything up and running and installed Firefox.

I have the OLD m.2 SSD set up as a flash drive, that I can plug into a USB port on my new motherboard, which has allowed me to transfer over things like My Docs and My Pics, etc.

Now I need to know what files I need to copy, from where, and to where; to restore my Firefox profile with all my bookmarks, etc.

Can anyone help me with this?

When I start Firefox for the first time, and click Bookmarks, it takes a little while to respond and populate the bookmarks list.

I've created a video to show the problem. You'll see that when I clicked Bookmarks, it becomes unresponsive for a sec or so before slowly populating the list.

I'm not sure when it started, but it was recently. What can I try to troubleshoot it? It behaves the same way in Firefox Safe Mode.

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead of the active bookmark. This "lag" is also noticeable when dragging the cursor through an active page/window. This was not the case before the update.

All was fine before I let Firefox install 92.0 64 on my win10 machine. I now get get to hardly any of my bookmarks that all worked before 92.0 was installed.

I get this message for example

Secure Connection Failed

An error occurred during a connection to flaglerlive.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

• • • • Well all of my bookmarks work on Chrome and Edge. Its only a FIREFOX problem since the last update, SO HOW do I fix it. ***