Just lost 25 years of accumulated bookmarks, can they be recovered?

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the … (read more)

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the originals were, but it too was empty. Found JSONLZ4 files, two of them, one dated today and one dated yesterday. Both empty, is there any way to recover all those bookmarks?

Asked by NatSov01 1 day ago

Last reply by NatSov01 5 hours ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 2 months ago

Last reply by JandNL 23 hours ago

Home page login

I have Brisbane Times (BT) as my home page on Firefox (which is my main browser). Since I installed the latest version of FF, I have to login manually (not automatically… (read more)

I have Brisbane Times (BT) as my home page on Firefox (which is my main browser). Since I installed the latest version of FF, I have to login manually (not automatically) to BT and having done so when I close an article it logs me out of BT. Firefox asks of if I want to make FF my home browser. I see that BT is one of my saved logins but this logging out etc is something that did not happen with the older version of FF. So please how do I permanently make FF my home browser and how do I get it to remember my login on BT when I flick between articles?

Asked by barnesjk 2 weeks ago

Last reply by barnesjk 6 days ago

video doesn't load and/or play

(Firefox 94.0; Fedora 34; Gnome) When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that th… (read more)

(Firefox 94.0; Fedora 34; Gnome)

When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that the video is loading. But it never stops and it never plays. Also, the pause button does not have any effect; the loading indicator keeps spinning. Example website: "https://proclassictv.com/" (both with "The Rifleman" and "My Favorite Martian" episodes. I've tried this on a few of the videos available there. Same result. I've tried this with add-ons enabled and with add-ons disabled (current session). I've seen this in a few other websites also. I don't know if the problem is my system, Firefox, or the host website.

I am able to view youtube videos with no problems.

How do I get the videos to play?

Thank-you.

Asked by home user 5 days ago

Last reply by home user 1 day ago

Automatic calls to many Google services on launch (Windows 10, desktop)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com,… (read more)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see.

I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections and still the calls occur

I am on Windows 10, with FF v93.

Thanks very much!

Asked by hiciya6568 1 month ago

Last reply by hiciya6568 1 hour ago

YouTube Playlist Error when Using Firefox Browser

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song sto… (read more)

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song stops and I get the message "Playback Paused because your account is being used in another location". This problem ONLY happens in Firefox and with this playlist scenario. If I select the song manually in the playlist, the song will play just fine. I've used other browsers Chrome and Microsoft Edge and DO NOT have the problem in there so I know my account isn't being used in another location. I've tried using multiple PC's/Laptops and both Windows 7 and 10 and the problem always only happens when using Firefox. I checked the About section in Firefox and it's showing Firefox is Up To Date.

Asked by zipperict 6 days ago

Last reply by zipperict 5 days ago

List of Cookie exceptions keeps getting deleted, despite "Allow" for each

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get del… (read more)

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get deleted?

Asked by kjsles444 6 days ago

Last reply by kjsles444 3 days ago

The browser crashes frequently

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface. report i… (read more)

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

Asked by David 1 week ago

Last reply by David 1 day ago

Why are some fonts all messed up?

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing I didn't change any text settings of purpose, and I'm seeing this across a few differen… (read more)

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing

I didn't change any text settings of purpose, and I'm seeing this across a few different sites. What should I do?

Thank you!

Asked by pfbourassa 1 day ago

Last reply by pfbourassa 13 hours ago

Cannot save or move around bookmarks by drag&drop anymore

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmar… (read more)

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmark in the desired sub-folder.

This worked really well for me, and was fast.

Recently, this stopped working. I can still drop a bookmark in one of the main folders in the bookmark bar. But not in any sub-folder, since the main folder closes as soon as I move the mouse inside it. It is also not possible anymore to move the already-saved bookmarks around via drag&drop.

System: Linux (Manjaro Gnome 41.1) Firefox for Arch Linux 94.0.2 (64bit)

Asked by jochenstehle 1 week ago

Last reply by jochenstehle 8 hours ago

Firefox reacts slower and becomes sluggish quickly

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish. It usually happens in YouTube or Twitch, but can also happen while scrolling with the … (read more)

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish.

It usually happens in YouTube or Twitch, but can also happen while scrolling with the mouse in wikipedia for example.

Some examples: -When having a Twitch stream open, the stream is running fine, but when clicking and moving the volume slider on the player, it does not move smoothly, and with some delay. -When doing a bit more heavy browsing, sometimes a tab might get "stuck", for example, the twitch stream might start to buffer for a few seconds. I notice the buffering is not related to any bandwidth related issue. -Firefox reacts slower (or with a small delay) while moving between tabs, clicking on links, etc. This usually happens only after a few hours after launching and browsing with Firefox.

Most happen after a while since I launch Firefox. And by a while I mean maybe 2-3 hours, and I don't have a ton of tabs open. It becomes slower much, much faster than it used to in the past.

Now, sometimes it can take Firefox up to 30 seconds to close completely, before I can launch it again.

I had the same Extensions installed before these issues started happening.

I tried uninstalling Firefox completely, then manually deleting the remaining profile folder, and do a fresh install of the latest Firefox version.

I checked the Windows Task Manager, and it shows (14) processes under Firefox. Is this normal? I tried unticking the "Use recommended performance settings" and restarting Firefox, but it still reached (14) processes after a couple of minutes.


I am not sure if it is related to Firefox itself. My computer is 5 years old but functioning properly...

I did not check if similar issues happen on a different browser. I am just so used to Firefox.

I had a few weird bug in Windows 10, but those existed for a good while now, and are not similar to the ones I experience while browsing with Firefox. I didn't notice anything similar while watching video files in a Media Player.

I am not sure if it can be hardware related. All seem to be working properly...


I want to figure out what is causing this. If you need any more information let me know.

Asked by sata 1 week ago

Last reply by sata 6 days ago

I deleted all my .sqlite

I followed something in reddit. Now I have all my accounts signed out. This issue has been going because neither for my Temporary Add-on was working nor the buttons I t… (read more)

I followed something in reddit. Now I have all my accounts signed out. This issue has been going because neither for my Temporary Add-on was working nor the buttons I tested. Is there anything to do to prevent this error in the future? I am starting to hate this browser as updates kept on-going and just slowly killing my browser ( especially losing pinned tabs for my important big projects in school )

Asked by hudson.lavida 4 days ago

Last reply by hudson.lavida 3 days ago

Biggest bug in all version Firefox browsers

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not w… (read more)

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not work, e.g. you won't open Options, Menus, various tasks, extensions, won't save your bookmarks, and many other problems. Although the browser opens a page and the Tab works! But everything else is NOT WORKING, even in Safe Mode or Troubleshooting Mode! I've reported this many times: No developer help! Windows 7 x64 Firefof Latest x64 version 20 GB RAM 4xCore CPU

Asked by nnina084 1 week ago

Last reply by nnina084 5 days ago

Lost All Quick Access Bookmarks and later all Bookmarks except 5!!!!

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most re… (read more)

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most recent saved Bookmark file and I lost around 64,050 bookmarks!!! Now, the latest saved Bookmark file lists 5 items. This is a ridiculous and a very serious issue!!!

What is going on? I spend a lot of time getting important Bookmarks for research, and etc. How can I get all of my Bookmarks back? Apparently, I cannot get them all back. See attached file.

Asked by Wayne Carpenter 6 days ago

Last reply by Wayne Carpenter 2 days ago

Can I have two Firefox windows open when I start firefox with all the tabs I want pre-loaded?

Hi all I would like some help if possible please. When I start Windows 10 on my laptop and I open Firefox I open two separate windows (personal and professional) and the… (read more)

Hi all

I would like some help if possible please. When I start Windows 10 on my laptop and I open Firefox I open two separate windows (personal and professional) and then I open a pre detirmined set of tabs in each window to start my day.

Is there a way I can press open Firefox and I can have 2 windows open with all my pre set tabs?

Is this possible? If not, how close can I come to this?

Thanks,

Asked by Matt 1 week ago

Last reply by Matt 3 days ago

I cant view Instagram any more.

I can no longer view Instagram in my browser. For a week or so I've had trouble with Instagram. I can log in but all I get is the grey Instagram camera logo in the middle… (read more)

I can no longer view Instagram in my browser. For a week or so I've had trouble with Instagram. I can log in but all I get is the grey Instagram camera logo in the middle of my browser window. The app on my phone works fine. If I continue to try logging in on my computer to see if it works yet Instagram locks my account until I enter a password they send my email. My eyes aren't great and I need to view Instagram on my computer monitor. Please help. How do I fix this?

Asked by DPro 3 days ago

Last reply by DPro 3 days ago

Soundcloud won't load after the first time visited

I've been having an interesting problem with Firefox for the past couple of months regarding only Soundcloud, where after the first visit to the website it won't load, gi… (read more)

I've been having an interesting problem with Firefox for the past couple of months regarding only Soundcloud, where after the first visit to the website it won't load, giving a generic "Sorry! Something went wrong" screen. Firefox will continue to not load the site correctly until I clear the cookies and the cache, which works but only for one visit, and as soon as I close the tab and open soundcloud again or refresh the tab the problem comes back. I have disabled all of my extensions as well as enhanced tracking protection when testing. A firefox refresh also did not solve the problem. The only way I can get the site to behave normally is when using private browsing.

The console is filled with errors regarding javascript files (source URI is not allowed in this document).

Thanks

Asked by marriaga158 3 months ago

Last reply by marriaga158 1 day ago

How to disable the giant "Search with DuckDuckGo" banner that appears on typing "d" in the URL bar?

Firefox 91 See screenshot. I've been a Firefox user since the days of 2.0. I know what DuckDuckGo is, what search is, what it does and how to use it. I've set this sear… (read more)

Firefox 91

See screenshot.

I've been a Firefox user since the days of 2.0. I know what DuckDuckGo is, what search is, what it does and how to use it. I've set this search engine up myself! I don't need a tutorial.

How can I disable this misfeature?

Thanks, Alex

Asked by Alex 1 month ago

Last reply by Alex 22 hours ago