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Intrusive VPN popup pushing Firefox VPN

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intru… (read more)

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intrusive violations like that. This needs to be removed immediately and never ever happen again. It's completely antithetical to the core values of Firefox.

Furthermore, several users have reported it breaking their browsing. See this Reddit thread:

https://www.reddit.com/r/firefox/comments/13rnt88/why_is_firefox_windows_11_version_showing_me/

This affected me on Windows 10 running Firefox 113.0.2 64 bit.

Asked by ben153 6 days ago

Last reply by a.mpoygiatiwths 4 days ago

  • Solved
  • Archived

My Firefox profile is blocking GitHub.com!

Hello. Firefox prevents me from opening the following URL, citing Google Safe Browsing advisory: https://github.com/sandboxie-plus/Sandboxie/releases Google, however,… (read more)

Hello.

Firefox prevents me from opening the following URL, citing Google Safe Browsing advisory:

https://github.com/sandboxie-plus/Sandboxie/releases

Google, however, denies having issued any recommendation to block.

I have noticed that the problem has something to do with my own profile. The problem doesn't appear under the following circumstances:

  • I start Firefox in troubleshooting mode
  • I start Firefox with a new profile

I tried manually disabling all my add-ons, but even with all of them disabled, I can still reproduce the problem.

Any idea what could be wrong with my setup?

Asked by Fleet Command 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Clear all data when logging out? Keep data on account and not on computer? "Nuke it" button?

I'm gettin' worried about some privacy issues and I'm not sure if the behaviour I want in a browser exists on Firefox. Right now I'm using Firefox, it remembers my sessi… (read more)

I'm gettin' worried about some privacy issues and I'm not sure if the behaviour I want in a browser exists on Firefox.

Right now I'm using Firefox, it remembers my session and the sites I'm logged in, doesn't remember history. I have my Firefox account connected, my bookmark toolbar open, and I use BitWarden to store my passwords.

When I sign-out of Firefox, it doesn't delete the bookmarks.

I actually stopped using the sync function because I thought it was secure to open my account on my phone, but when I log out of my account, all the bookmarks remain there, which kinda defeats the purpose.

Is there a way to have a sort of "nuke it" button?

I want to be able to store ALL my data (session, bookmarks, logins) behind ONE password, and have them disappear when I log out.

I'm just a regular user but I think it's weird that Firefox doesn't do this. It's as if my e-mails remained visible when I log out of my Outlook account.

Asked by nicoperror 1 year ago

Last reply by nicoperror 1 year ago

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SafeOpt emails

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested … (read more)

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested in what I was looking at. Does Firefox share my email address with websites I'm visiting? I believe the email is coming from SafeOpt, not the website I visited. I do have "do not track" options selected in Firefox.

Asked by linda641 1 year ago

Last reply by flynparker824 1 year ago

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  • Archived

Cannot turn off HTTPS

1 From Menu, I selected Settings 2 I then selected Privacy & Security 3 I Scroll down to HTTPS-Only Mode 4 I selected Don't enable HTTPS-Only Mode When I put in "… (read more)

1 From Menu, I selected Settings

2 I then selected Privacy & Security
3 I Scroll down to HTTPS-Only Mode 
4 I selected Don't enable HTTPS-Only Mode

When I put in "http://docs.imsidesign.com/projects/TurboCAD-2021/turbocad-2021-user-guide-publication/Customized-Programming/Parametric-Part-Script-Editing/ the address bar always changes to https...

I've tried restarting Firefox, I tried restarting my computer. nothing I've done will turnoff HTTPS mode

The address works fine in MS Edge.

I have Windows 10 Pro version 20H2 on a Dell 7750 purchased in Apr/2021.

I use TurboCAD 2021 Platinum. I'd like to use the TurboCAD online help with Firefox.

I contribute monthly to Mozilla.

Asked by RnDHenderson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

I am logged off FF, but passwords and addons are still showing

so firefox I am logged out, you can tell where it say "save and sync - sign in". but even though I am not signed in, my passwords and addons are still showing up. how to… (read more)

so firefox I am logged out, you can tell where it say "save and sync - sign in". but even though I am not signed in, my passwords and addons are still showing up.

how to fix this

thank you!!

Asked by Rick (Proton) 11 months ago

Answered by Rick (Proton) 11 months ago

  • Solved
  • Archived

Local domain brings up search results

When entering a local domain in the URL bar Firefox sends the request to a search engine instead of the DNS server. How can I stop this behaviour and switch back to how i… (read more)

When entering a local domain in the URL bar Firefox sends the request to a search engine instead of the DNS server. How can I stop this behaviour and switch back to how it was before?

Asked by menext 8 months ago

Answered by menext 8 months ago

  • Archived

"Your browser is being managed by your organization"

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage… (read more)

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage my own browser?

Asked by Heckle Spackle & Hyde 2 years ago

Last reply by saull28 1 year ago

  • Archived

Deleted certificate comes back undeleted

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window -… (read more)

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window --> click ok on Certificate manager window.

Restart FF, Settings--> Privacy and Security -->View Certificates-->Your certificates, the deleted cert is on the list again.

The same happens on that under Authorities.

Asked by wfchoi_us 1 year ago

Last reply by egbertst1 1 year ago

  • Solved
  • Archived

AD Blocker Message

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site … (read more)

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Asked by ericbates 1 year ago

Answered by cor-el 1 year ago

  • Archived

Block on certain websites

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on th… (read more)

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on those sites. I also added the sites to the Exceptions list in Privacy & Security (Manage Exceptions). My Browser Privacy Settings are: Custom Choose which trackers and scripts to block. ✓Cookies: Cross-site Tracking Cookies ✓Tracking content: Only in Private Windows ✓Cryptominers ✓Fingerprinters

But I still can't access the sites.

Which settings do I need to change so I don't get blocked by the websites?

Asked by Denise 1 year ago

Last reply by Denise 1 year ago

  • Archived

Did Not Connect: Potential Security Issue

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection. ww… (read more)

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection.

www.imdb.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Seriously? Is this a joke?

There is nothing wrong with the site. It is well known and I have used it for years. Most recently as 5 days ago.

Please add an exception to this

Asked by pete_scott2 1 year ago

Last reply by pete_scott2 1 year ago

  • Solved
  • Archived

can not access web interface with router

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it. Now I get an error message "connection not secure" "Your co… (read more)

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it.

Now I get an error message "connection not secure" "Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.)

None of this is part of looking at my router, Asus GT-AX11000.

Asked by focuspuller 10 months ago

Answered by focuspuller 10 months ago

  • Archived

Connection not secure message

I have this problem. It just showed up after installing a brand new ARRIS modem exactly like the one I had. "Your connection is not secure" error when trying to log in to… (read more)

I have this problem. It just showed up after installing a brand new ARRIS modem exactly like the one I had. "Your connection is not secure" error when trying to log in to my modem's login page at the local address. There are several fixes that I saw, none seem to help. Tried the SSL refresh and it screwed up the browser. Now I get to figure out how I had it set up before the "refresh". Like I said this just started in Firefox and it prevents me from accessing the modem console period. If I use Edge it does not block me. (yuk) It does show a "Not Secure" message in the address bar but it will allow me to access my Modem. Why cant we get a fix for this. Its a local web address not on the internet. Should be a way to add to a allow local address list and ignore certificates or whatever else is causing it to block access.....

Email me when someone answers the thread seems to be broken on this page. I would like a email please so I can find a response.

[email removed from public]

Thanks! Roger

Asked by bowtieperformance 10 months ago

Last reply by bowtieperformance 9 months ago

  • Solved
  • Archived

Please unlock my account (valid email)

Hi, I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has loc… (read more)

Hi,

I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has locked my account.

Would you please fix this asap? I use your browser to work and not having my account back would force me to switch to Chromium, which I don't want to. Please note my account and my email address are both legit. Thanks

Asked by Ramen 1 year ago

Answered by Kiki 1 year ago

  • Solved
  • Archived

How to save about:config for a new Installation?

I made a few changes to about:config. How can i save the about:config settings for a new Firefox installation? My bet is this is possible either with distribution-policie… (read more)

I made a few changes to about:config. How can i save the about:config settings for a new Firefox installation? My bet is this is possible either with distribution-policies.json or with a HTML. I used Kali Linux, this operating system comes with a pre-configured Firefox installation. For example it uses a permanent darkmode with duckduckgo even while cookies are denied. It also comes with customs about:config settings like disabled telemetry.

Those are all the setting i changed and i would like to find out a permanent way to import them to Firefox, right after installaing the Browser. It's time consuming changing each setting manually after each install...

toolkit.telemetry.enabled false browser.urlbar.placeholderName DuckDuckGo app.update.enabled false geo.enable false extensions.pocket.enabled false pref.privacy.disable_button.view_passwords false network.protocol-handler.external.mailto false datareporting.policy.dataSubmissionEnabled false datareporting.healthreport.uploadEnabled false browser.newtabpage.activity-stream.feeds.telemetry false browser.newtabpage.activity-stream.telemetry false browser.newtabpage.activity-stream.telemetry.structuredIngestion.endpoint leer browser.newtabpage.activity-stream.telemetry.ut.events false browser.ping-centre.telemetry false toolkit.telemetry.archive.enabled false toolkit.telemetry.bhrPing.enabled false toolkit.telemetry.firstShutdownPing.enabled false toolkit.telemetry.hybridContent.enabled false toolkit.telemetry.newProfilePing.enabled false toolkit.telemetry.reportingpolicy.firstRun false toolkit.telemetry.server leer toolkit.telemetry.server_owner leer toolkit.telemetry.shutdownPingSender.enabled false toolkit.telemetry.shutdownPingSender.enabledFirstSession false toolkit.telemetry.updatePing.enabled false toolkit.telemetry.unified false toolkit.telemetry.prompted false toolkit.telemetry.rejected true toolkit.telemetry.pioneer-new-studies-available false experiments.activeExperiment false experiments.enabled false experiments.supported false network.allow-experiments false media.peerconnection.enabled false (WebRTC leaks)

If you know any more settings that shuld be disabled, please let me know!

Asked by Firefox_Beginner 1 year ago

Answered by cor-el 1 year ago

  • Archived

How do I stay logged on to the Support Forum?

Using Windows 10 OS Firefox 95.0.2 (64bit) - default browser. Since update to 95.0.2, everytime I want to use the Firefox or Thunderbird Support forum, I'm asked to login… (read more)

Using Windows 10 OS Firefox 95.0.2 (64bit) - default browser. Since update to 95.0.2, everytime I want to use the Firefox or Thunderbird Support forum, I'm asked to login before I can respond to any questions. I am a regular helper on the Thunderbird Support Forum. So this is driving me potty :) This can occur if I exit Firefox or awake from sleep mode or at random times whilst I'm using Firefox with Thunderbird Support in a Tab and I may be using Bugzilla.

Note: I'm not using two step.

Menu app icon > select email address > Firefox Account When I select it auto uses the 'Synchronise now' It continually shows 'Logout' - I never need to Login.

I noticed my settings had been altered when Firefox updated. I have reset the about:preferences#privacy Selecting 'Use Custom Settings' 'private browsing mode' is NOT selected. 'remember browsing and download history' is selected. 'remember search and form history' is selected 'clear history when firefox closes' is NOT selected.

My history is looking ok.

I would appreciate some pointers to discover why I'm being logged out of this Support Forum. I want to stay logged on to account.

Asked by Toad-Hall 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

firefox.cfg VS user.js (help needed..)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I… (read more)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I never used multiple firefox profiles but that changed now, i created a firefox profile for discord purpose only. However my firefox.cfg is active in both the default and the discord profile, again blocking microphone access.

As i said currently i use firefox.cfg and autoconfig.js to customize firefox preferences, but since this makes it impossible for me to use discord i will have to find another way to modify firefox, so the question is how can i use multiple firefox profiles with different preferences? Can this be done with a user.js file? After all what is the difference between using firefox.cfg and user.js?

Asked by Firefox_Beginner 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

suggestion for master password

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that … (read more)

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Asked by mcrick07-firefox 11 months ago

Answered by mcrick07-firefox 11 months ago