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Hmm. We’re having trouble finding that site.

I have been unable to connect to any website through firefox. Every other browser works. Can someone please help? The error is: Hmm. We’re having trouble finding that … (read more)

I have been unable to connect to any website through firefox. Every other browser works. Can someone please help?

The error is:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.google.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by br9xbnrnnn 39 minutes ago

Firefox formatting - Support Request #159925

Something isn't right with Firefox formatting especially when I'm in my Email system and Facebook and probably others . . . not all of the marker and colors are appearing… (read more)

Something isn't right with Firefox formatting especially when I'm in my Email system and Facebook and probably others . . . not all of the marker and colors are appearing but the photos look OK.

For example, what I am typing here . . . the letters are not a consistent "black" . . . some letters look sort of faint while some are full black and OK. Kind of hard to describe but it indicates that something is not completely working properly.

If you can, please call me at [edited] and/or Email: [edited]

Cheers!

Charlie Roberts [edited phone# and email from public community forum]

Asked by Charlie1761 9 hours ago

I have done all troubleshooting suggestions but YouTube will not finish buffering ONLY in a firefox window of any kind

I have done every single thing including reinstalling Firefox. The Youtube videos will not buffer in my Firefox browser in ANY mode, safe, troubleshooting, etc. I got it… (read more)

I have done every single thing including reinstalling Firefox. The Youtube videos will not buffer in my Firefox browser in ANY mode, safe, troubleshooting, etc. I got it to start after reinstalling then about a minute into the video it started buffering again. I can watch vids in ANY other browser, and am connected by ethernet to my router.

Asked by kathykerbermusic 1 day ago

Last reply by TechHorse 1 hour ago

Firefox scrolls to end of page

I have a problem when I read a specific webpage and firefox jumps to the end of the webpage. This happens with one specific webpage, a Swiss newspaper: call www.nzz.ch -… (read more)

I have a problem when I read a specific webpage and firefox jumps to the end of the webpage. This happens with one specific webpage, a Swiss newspaper: call www.nzz.ch - Now, select one of the articles but in the following way: do a right-click on the title of the article and select "open in new tab". (This is important: it does not happen if you left click on the article and open it in the actual tab.) Now you have the article in a new tab, you begin reading it and slowly scroll down using the mouse wheel. But then, with the slightest scroll back (upwards), firefox will jump to the end of the web page. All you can do is go back (ctl+upward arrow) and look for the place where you have been. Once this has happened, firefox will no longer scroll to the end of the page, you can scroll up and down, and everything works fine. But if you close the tab and open this or another article again with right-click, open in new tab, you have the insane effect again. I have no idea how I could analyze this myself and am thankful for help.

Asked by werner messmer 1 day ago

Last reply by werner messmer 7 hours ago

Screenshots randomly stopped working

Was clearing out some files yesterday in the middle of taking screenshots on Netflix through firefox (per usual) when suddenly whenever I go into a netflix TV show I get … (read more)

Was clearing out some files yesterday in the middle of taking screenshots on Netflix through firefox (per usual) when suddenly whenever I go into a netflix TV show I get the purple-green image down below that's all wrong and corrupted. Feeling especially confused because I can take screenshots anywhere else on other browsers or Firefox, even on the Netflix home page, perfectly fine - but this format below stopped working?? Am hoping to resolve the issue quickly cause one of my Favourite shows I wanted to post about is having a new season drop in like 2 days :(

Asked by wordswithdragons 7 hours ago

new updates have changed my audio setting in Skype

since the firefox updates my skype audio has changed cant use them and have to use the master audio settings, also had trouble signing into FF since the new update just n… (read more)

since the firefox updates my skype audio has changed cant use them and have to use the master audio settings, also had trouble signing into FF since the new update just now

Asked by cherrio32 9 hours ago

Ad blocker

I am repeatedly kicked out by YouTube, because I seem to have one or more ad blockers active. My problem is that I even don't know where to find them, so that I can deact… (read more)

I am repeatedly kicked out by YouTube, because I seem to have one or more ad blockers active. My problem is that I even don't know where to find them, so that I can deactivate them. I have tried earlier to find a solution, but to no avail. Apparently there are more people having this problem.

I am now forced to watch YouTube on Edge, which feels like treason, because I am a Firefox user for many years.

In case you would have a solution, please don't bombard me with geek talk. I am an IT layman.

I use an Acer lptop with Windows 11

Asked by thans 10 hours ago

ad blocker

I have used Firefox since it was Netscape, with an ad blocker if one was available. With version 128 I am seeing many, many, many ads where I used to see almost none. I h… (read more)

I have used Firefox since it was Netscape, with an ad blocker if one was available. With version 128 I am seeing many, many, many ads where I used to see almost none. I have blocked popups but that's not as much help as you'd hope. I cannot find anythng like AdBlock+ or U Block. Are these no longer available? No longer recommended? I can tell you that they are sure still needed. Thanks.

Asked by MEC 5 days ago

Last reply by MEC 23 hours ago

Awful new behavior adding new tags to pages with already existing tags

If an URL already have many tags or longish tags I can no longer see suggested tags when starting to type tags. Image example illustrates. This URL already have the follo… (read more)

If an URL already have many tags or longish tags I can no longer see suggested tags when starting to type tags. Image example illustrates. This URL already have the following tag list:

1942, Air_Ministry, boost, cruise, memorandum, MP, rpm, Spitfire, Spitfire_MkIX, Spitfire_MkV, Spitfire_MkVI

Old behavior was if started to type ", spi" it would list suggestions:

Spitfire Spitfire_MkIX Spitfire_MkV Spitfire_MkVI

Easy & clear to select from.

Now it lists all already existing tags before each suggestion:

1942, Air_Ministry, boost, cruise, memorandum, MP, rpm, Spitfire, Spitfire_MkIX, Spitfire_MkV, Spitfire_MkVI,Spitfire 1942, Air_Ministry, boost, cruise, memorandum, MP, rpm, Spitfire, Spitfire_MkIX, Spitfire_MkV, Spitfire_MkVI, Spitfire_MkIX 1942, Air_Ministry, boost, cruise, memorandum, MP, rpm, Spitfire, Spitfire_MkIX, Spitfire_MkV, Spitfire_MkVI,Spitfire_MkV 1942, Air_Ministry, boost, cruise, memorandum, MP, rpm, Spitfire, Spitfire_MkIX, Spitfire_MkV, Spitfire_MkVI, Spitfire_MkVI

Suggestions are scrolled right invisible outside the input box.

Who thought this was a good new feature? It adds nothing, I can already see existing tags, why would I want to see them repeated for each new suggested tag (while not actually seeing the suggested new tag)?

How can I turn this *!$&@! off and return to old behavior?

Asked by north3rner 2 weeks ago

Last reply by ejon 23 hours ago

Window Pop-UP asking me for my VPN Username & Password

So only on my FIre Fox, a window would pop-up (a window that looked like it was via the operating system) that was asking me for my NordVPN Username and Password. When I… (read more)

So only on my FIre Fox, a window would pop-up (a window that looked like it was via the operating system) that was asking me for my NordVPN Username and Password. When I would push the "cancel" button, it would just keep popping up over and over, not letting me do anything else. So I would have to switch to a different browser, whereby that would not happen. Is this something that happens with FireFox?

I uninstalled Firefox and only use another browser now, but it is not happening anymore.

I was the victim of a ransomware attack, I knew who did it, but the police did nothing. I suspect those same persons are still trying to keep tabs on me to see if I am still trying to take some kind of action against them. I don't want to sound paranoid, but these people, who are known to me, destroyed my legal practice, so it is worthy to be paranoid.

Anyone know anything about these types of things?

Asked by hdeanlaw 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox vs google

I switched from google/Duckduckgo to Firefox/Duckduckgo because google has no respect for anyone's privacy and their search results have become pretty much useless. Now, … (read more)

I switched from google/Duckduckgo to Firefox/Duckduckgo because google has no respect for anyone's privacy and their search results have become pretty much useless. Now, I'm getting the same crappy, irrelevant search results in Firefox w/Duckduckgo that I get in google. Has google, in their unquenchable greed and constant quest for power, managed to somehow corrupt Firefox and Duckduckgo so that they can't get intelligent, relevant answers, either?

Asked by m2ndgmun 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Can't load page launchbmb://CIP Have had similar errors with other banking sites.

Does Firefox not have what is needed for some secure sites. If I have to change browser to access my bank I might as well change for everything - but I have always suppor… (read more)

Does Firefox not have what is needed for some secure sites. If I have to change browser to access my bank I might as well change for everything - but I have always supported the mozilla community

Asked by mminett 1 day ago