Showing questions tagged: Show all questions

Extensions and Addons Affecting YouTube Display

I have an issue where AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery are causing an undesired effect on YouTube's display of videos on it's Home page. I … (read more)

I have an issue where AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery are causing an undesired effect on YouTube's display of videos on it's Home page. I would like to know where to report issues regarding extensions and add-ons. If any of the above extensions are enabled then the Home page for YouTube is missing the video in either the #1 position or the #4 position in the top row. (See screenshot). I've used these extensions for years on the same system and have made no changes. Suddenly, for about a month the problem has been occurring. I have another identical system with the same extensions and have no issues. I use the following extensions along with the ones mentioned above. New Tab Override and DuckDuckGo and they have no interplay in with the issue I'm having. I've gone through an exhaustive process of disabling each one and trying various combinations of them and determined that the culprits are AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery. Ghostery alone removes the video in the #1 position. But, if either of the other four are loaded with or without Ghostery then the video in #4 position is missing. Any help in resolving the issure would be greatly appreciated. Thank You!

Asked by jessedeuce 4 weeks ago

Last reply by jessedeuce 45 minutes ago

I have a printer printing problem

when I select print FireFox opens in preview and it shows what I need to print except it skips the first page. It prints the header then skips to the next page to print t… (read more)

when I select print FireFox opens in preview and it shows what I need to print except it skips the first page. It prints the header then skips to the next page to print the rest of the subject. That waste's my paper, Edge and Chrome prints it all ok. Can you tell me what I can do to correct it? I tried to send the files but it wouldn't up load them.

Asked by Robert Walls 1 hour ago

Facebook messenger not working for voice or video messages

all other browsers work fine apart from firefox since the latest update , I have been a firefox user for 20 years and if this continues then I will have to quit using it … (read more)

all other browsers work fine apart from firefox since the latest update , I have been a firefox user for 20 years and if this continues then I will have to quit using it . Tried everything i can think of and it still doesn't work

Asked by bernie.colley 2 hours ago

moving photos in facebook marketplace photo album

after uploading photos to a marketplace listing, when grabbing the photo you wish to move to front/top, after you drop the photo in the spot firefox loads the photo in a … (read more)

after uploading photos to a marketplace listing, when grabbing the photo you wish to move to front/top, after you drop the photo in the spot firefox loads the photo in a view tab, but you can't go back. if you're like wtf why did it do that, and click back, then it'll take you out of the listing and you have to START ALL OVER AGAIN.

this is complete madness if you've been working on a listing for a while and it then boom it's gone and there's no getting it back unless you remember to save a draft.

in opera, even if accidents happen you can go back and forth and it saves your text entries but firefox for some reason doesn't so i'm tasked with having to remember things constantly, which being autistic drives me completely insane having to bother with. in opera, it's automatically just there so i don't have to worry about remembering anything i wrote.

how to i fix this problem? obviously it's not just a me problem, as i'm willing to bet this has affected others listing in marketplace as well.

as shown in the photos, i try to drag the photo to the slot then boom it just views it instead. the only way to get around losing my work is to go to history, and click on the most recent fb entry. but then still can't move the photo. i'm just going to move it mobile for now, but geez louise what a bother!

Asked by seikavx 6 hours ago

"Save As" Dialogue box

I am using Mac Catalina version 10.15.7 with the newest version of Firefox and my "Save As" dialogue box got much bigger. I have tried to move my cursor to the edges of t… (read more)

I am using Mac Catalina version 10.15.7 with the newest version of Firefox and my "Save As" dialogue box got much bigger. I have tried to move my cursor to the edges of the dialogue box so I can drag the box edges to make it smaller but the little arrow that appear can only make it bigger not smaller. How can I go Back to the regular "Save As" dialogue box that I had before? I have included a screen capture of the big dialogue box and a picture of the regular dialogue box. Thank you.

Asked by er45aa 10 hours ago

primary password

‘Due to age/infirmity my typing has worsened & mistakes are made when typing my Primary Password, resulting in having to re-type it 2 or 3 times. Is there any way I c… (read more)

‘Due to age/infirmity my typing has worsened & mistakes are made when typing my Primary Password, resulting in having to re-type it 2 or 3 times. Is there any way I can see what I have typed instead of a row of black dots? Many thanks for a quick response Peter Gordon Smith

Asked by peter131 20 hours ago

Last reply by Terry 11 hours ago

Invalid Security Token some sites

This issue happens on a desktop computer using Windows 10 On a few sites where I tried to post a comment I get this Invalid Security Token error and everything I posted i… (read more)

This issue happens on a desktop computer using Windows 10 On a few sites where I tried to post a comment I get this Invalid Security Token error and everything I posted is gone. I started to save what I wrote so I could paste the comment again and retry but I still get this error. Even after retrying to re-post the comment several times. This has been happening for over a year now and I've tried to find an answer to fix this problem but I can't determine if this is a Firefox, a Windows 10, or some other program or security issue that is causing this. I've also have run into problems with some websites that have required me to re-register or update information using Firefox and had to use the Google Chrome web browser to do that. The last time that happened was with the UPS site a few weeks ago that I needed to track a package. Is this another issue with an Invalid Security Token? Is this an issue in Firefox or Windows 10? Is there some way to find what is causing this problem? Is there a fix or something I need to change, download or turn off? I've emptied my cash and cookies but these problems persist. Both Firefox and windows are current and have the latest updates. I'm no expert on computers and programs, but I can get through fixes if they are explained well. Some online information seems to assume that you know all the ways to get into a program or folder and just tell you to go to "X" folder without mapping directions. Then go to some named program to fix the problem. The biggest problems I've had with that: I have no idea of how to get to that folder and most of the time the name of the folder or program has changed or is in some sub folder that they do not mention. I have been able to fix problems with computers and some programs, but I'm not an expert like you guys are and I don't understand all of the upper high tech language. I guess you could say we are all experts in some things and not so good in others. But if y'all could get back to me on this annoying issue I would appreciate it very much. Thank you Robert

Asked by EIBBOR2654 14 hours ago

Last reply by EIBBOR2654 14 hours ago

Language in firefox

Hello, i was using firefox i nthe czech language and ewrything was working fine, but then an update came and now the browser is unable to read czech pages (as in the imag… (read more)

Hello, i was using firefox i nthe czech language and ewrything was working fine, but then an update came and now the browser is unable to read czech pages (as in the image below). Do you have any ideas how to fix it? I have tried messing with the setting multiple times, but was never able to make it work. Thanks for your response, Radim Kolář

Asked by kolar.radim 23 hours ago

Last reply by cor-el 15 hours ago

Recently unable to initiate Facebook Messenger Voice Chat via FB website in Firefox

For the past few weeks I've been using Facebook's voice chat function to stay in touch with family. I did this using a dual boot laptop with, Ubuntu Linux 20.04.4 and Fir… (read more)

For the past few weeks I've been using Facebook's voice chat function to stay in touch with family. I did this using a dual boot laptop with, Ubuntu Linux 20.04.4 and Firefox 103, and Windows 10 with Firefox 101.1. I use the linux side 99.9% of the time.

I'd initiate a call by clicking on the FB Messenger icon, clicking on the name of the person I wanted to talk with, then clicking on the small phone handset icon. This would bring up a popup window with a picture of the other person, and the sound of a phone ringing followed by the other person answering my call.

This stopped working late last week (Thursday Aug 11th, I believe). Instead of a popup with the ringing phone, I began getting a popup with the message "Something went wrong. Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, visit our Help Center. If the issue persists please let us know." I've attached a screenshot of the message.

This led me to a series of troubleshooting steps with no success: - clearing my browser cache and cookies - made sure my microphone was available for FB to use and was not muted - rebooting my laptop - doing a Firefox "Refresh", which creates a new Firefox profile while removing browser extensions and customizations - logging into a 2nd seldom used linux account I have on the same laptop and trying to initiate a voice chat in Firefox (no luck) - dual booting to Windows 10 and trying it with Firefox 101.1 (no success) - I also tried this on an older desktop pc running Ubuntu 16.04 and Firefox 88 (!). Also, no success and the exact same message as seen in the screenshot.

What I can also tell you is that in Linux I was able to initiate a FB voice chat call using the Brave and Chrome browsers, and in Windows was able to successfully initiate a call using MS Edge and Brave.

Based on this, it seems to be either a Firefox issue, or the nice folks at FB changed something that trips up only Firefox. Again, other browsers on two different OS platforms and a separate computer allow me to make these voice calls without issue.

I'd be glad to provide more information if you need it. I apologize if this was long winded, but I wanted to share as much detail as I could. Thank you very much for your time, and don't hesitate to contact me if I can provide any further information.

Asked by p1977s 16 hours ago

Firefox no longer opens in full screen

I see that there was a new version loaded yesterday so don't know if this relates. Starting today, when I open Firefox, it opens in a small screen in the upper left cor… (read more)

I see that there was a new version loaded yesterday so don't know if this relates. Starting today, when I open Firefox, it opens in a small screen in the upper left corner. I want it to open in full screen. I have to click twice to get the full screen. I do not mean the screen that F11 gives since I still want my tabs at the bottom. I have Windows 10 and Firefox 103.0.2.

I realize that this is an annoyance that has a workaround. I just want what I had yesterday. Thanks in advance for your help.

Kris

Asked by dkatwdsd 2 days ago

Last reply by dkatwdsd 18 hours ago

face book messenger

I cant connect to face book messenger i get this message: Something went wrong Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, v… (read more)

I cant connect to face book messenger i get this message: Something went wrong

Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, visit our Help Center.

If the issue persists please let us know. Report an issue.

Asked by carolanne.b.martin 19 hours ago

  • Solved

Apple maps

Apple maps make my life miserable. I can't stay with Firefox after decades of loyalty because it is not worth it. Why are you self-destructing? You have no method of chan… (read more)

Apple maps make my life miserable. I can't stay with Firefox after decades of loyalty because it is not worth it. Why are you self-destructing? You have no method of changing the HORRID UNWORKABLE Apple Maps to something that works.

Asked by salina_amey 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

windows is having trouble opening firefox

windows is having trouble opening Firefox it cannot find the EXE file thing and gives the path when I go out there and find it it's there it's a good file there's nothing… (read more)

windows is having trouble opening Firefox it cannot find the EXE file thing and gives the path when I go out there and find it it's there it's a good file there's nothing wrong with it when I click on it it says windows is not allowing to open also on my Firefox developer browser, both of these EXE files are in the directories then it says they're not I had a VG antivirus software that I just got rid of because it was slowing down my computer after I got rid of that I couldn't access either one of these pinned to the taskbar browsers I don't know what to do I tried reloading fire firefox same thing happened I really need some help here

Asked by Anthony D. Mason 1 day ago

Last reply by RobertJ 20 hours ago

dissapointed in Firefox

what ever you are doing to Firefox please stop. keep getting network errors and other errors and still have not fixed the jumping Posts in Facebook. I am or a… (read more)

what ever you are doing to Firefox please stop. keep getting network errors and other errors and still have not fixed the jumping Posts in Facebook. I am or at least was a faithful Firefox user but now will all the errors and such really considering Chrome. I have cleared cache turnoff add ons and still, get the network protocol error happening too often> from what i am seeing in my email about the Facebook issue more peopke are leaving Firefox

Asked by Mary 21 hours ago

'Clear Data' Tab Not Reseting To '0KB': Issue Resolved.

Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set). Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data'… (read more)

Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set).

Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data' reset the KB to 0 without having to close and reopen the browser first, without having to 'refresh' the page after clearing the cache, and without having to restart the computer

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

Asked by Buddy2014 6 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

email link in firefox

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause thi… (read more)

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause this. can you please suggest some ways of how I can enable this function

Thanks & kind regards Ashlyn Ray

Asked by Eagy 1 day ago

Last reply by RobertJ 1 day ago