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  • Solved

Some URLs not loading/ ublock origin not blocking ads

Hi, I've tried to fix this by following the relevant knowledge base articles, but nothing I've tried so far seems to have worked. Since this morning, Firefox has failed t… (read more)

Hi,

I've tried to fix this by following the relevant knowledge base articles, but nothing I've tried so far seems to have worked.

Since this morning, Firefox has failed to load in certain pages. There's no error message, FF briefly flashes the Stop button and then displays a totally blank page. I checked on Chrome, and it had no problem loading the page.

On pages that do load, ublock origin doesn't seem to be blocking any ads. I assume these problems are related, so I include this for completeness.

I've tried

  1. Restarting firefox in safe mode
  2. Restarting my PC
  3. Clearing firefox cookies and cache
  4. Restarting my router
  5. Flushing my DNS

What should I try next? Is there any additional info I need to provide?

Asked by sam68 4 months ago

Answered by ARMAN KHAN 4 months ago

  • Solved

Recent update forced top sites in address bar?

I did search the site, but I didn't see a setting that can get rid of the suggestions in the address bar. The library and history clearing methods did nothing. Any help… (read more)

I did search the site, but I didn't see a setting that can get rid of the suggestions in the address bar. The library and history clearing methods did nothing. Any help would be appreciated. Thanks.

Asked by Brasky 4 months ago

Answered by Brasky 4 months ago

  • Solved

How to remove pre-installed command line bookmarks like: facebook, twitter, reddit, etc.?

Greetings forum - I have Firefox on automatic update. Last night Firefox auto updated to version 78.0.1 and this update added pre-installed bookmarks suggestions that ap… (read more)

Greetings forum -

I have Firefox on automatic update. Last night Firefox auto updated to version 78.0.1 and this update added pre-installed bookmarks suggestions that appear when I click the command line.

These pre-installed bookmarks suggestions are offensive trash like: facebook, twitter, reddit, etc.

I have searched the help section. I have scoured the customize pull down menus. I have looked through the bookmark editor ... and found no clear method of removing these pre-installed bookmarks suggestions.

There MUST be a way to do so. I CAN NOT see facebook, twitter, and reddit in my bookmarks every time I click on the command line.

Does anyone know of a method to remove these pre-installed bookmarks suggestions?

Thanks in advance for your time and knowledge.

Asked by johndaversa 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Autoplay blocking not working since "gestures-needed" removed from about:config

media.autoplay.enabled.user-gestures-needed in the about:config used to block autoplay, but now it's been taken away. So how is it blocked? And why can't this be a sett… (read more)

media.autoplay.enabled.user-gestures-needed in the about:config used to block autoplay, but now it's been taken away. So how is it blocked? And why can't this be a setting NOT in the config, since what's available under Privacy and Security has never worked?

Asked by ebpatton 4 months ago

Answered by cor-el 4 months ago

  • Solved

https://railstream.net/live-cameras/item/mini-cams does not work

This site is behind a paywall. While I am able to login to the main site, the subsite listed in the subject does not work properly. It did work properly with FF many vers… (read more)

This site is behind a paywall. While I am able to login to the main site, the subsite listed in the subject does not work properly. It did work properly with FF many versions of FF ago. It does work with MS Edge. Thoughts?

Asked by kaplang1 4 months ago

Answered by cor-el 4 months ago

  • Solved

How to Customize Tab Options

Firefox was recently changed where "Close Multiple Tabs" is now a drop-down that contains the option "Close tabs to the right" is there a way to eliminate the drop-down a… (read more)

Firefox was recently changed where "Close Multiple Tabs" is now a drop-down that contains the option "Close tabs to the right" is there a way to eliminate the drop-down and just have the "Close tabs to the right" option available when right clicking a tab?

Pictures added. Thanks!

Asked by 2kol4u 4 months ago

Answered by cor-el 4 months ago

  • Solved

Search history showing in address bar even though it is turned off

When I start typing in the beginning of something I searched in the past, the address bar shows past searches (as seen in the picture), even though I turned off Browsing … (read more)

When I start typing in the beginning of something I searched in the past, the address bar shows past searches (as seen in the picture), even though I turned off Browsing History under the Privacy and Security tab under Options. Does anyone know how to stop this?

Asked by vENSiDge5 3 months ago

Answered by FredMcD 3 months ago

  • Solved

Latest FF Update Failed to Import Bookmarks and PW

Hello, The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to re… (read more)

Hello,

The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to restore my data. I have a old FF data, but it's stating nothing has been backed up since 2018, however I've used FF daily. Any suggestions? Thank you in advance!

Asked by sr.selvin 3 months ago

Answered by Wesley Branton 3 months ago

  • Solved

Drop down menu not showing most recently visited websites

Until the most recently Firefox update (7/1/20), when I clicked in my address bar, it would drop down and show the web sites I visited most frequently. Now, when I click … (read more)

Until the most recently Firefox update (7/1/20), when I clicked in my address bar, it would drop down and show the web sites I visited most frequently. Now, when I click in the address bar, it shows a bunch of random websites, some of which I only visited once a long time ago. How do I get the drop down menu back to how it was before the update? Thanks.

Asked by richardstephan 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Why are settings for routinely deleting cookies in two different areas of settings?

In Firefox>Privacy and Security, there are two very similar looking settings regarding routine cookie destruction: Cookies and Site Data>check Delete cookies and si… (read more)

In Firefox>Privacy and Security, there are two very similar looking settings regarding routine cookie destruction:

Cookies and Site Data>check Delete cookies and site data when Firefox is closed. Manage Permissions [A site list with Block, Allow, Allow for Session]

History>Firefox will Use custom settings for History>Clear history when Firefox closes. Settings: check Cookies

My current understanding is that Cookies and Site Data potentially provides exclusions from the cookie carnage, whereas the History setting per above would delete all cookies. Is this correct as far as it goes? What I keep wondering is why the topic of cookie destruction when closing cannot be handled in one area of the Settings layout, instead of in two different areas.

Asked by Quenchoo 3 months ago

Answered by cor-el 3 months ago

  • Solved

Cannot connect to one specific website (weather.com)

As of about a week ago I have been unable to connect to https://weather.com using Firefox 78.0.1 64bit on Windows 10 Pro. As far as I have found in my regular browsing t… (read more)

As of about a week ago I have been unable to connect to https://weather.com using Firefox 78.0.1 64bit on Windows 10 Pro. As far as I have found in my regular browsing this is the only website with this problem; other websites open properly. The problem with https://weather.com occurs no matter how I try to connect - selecting a bookmark that worked in the past or typing directly in the address bar. If I am using an empty blank window what I see is a window that remains blank. The name that I typed in shows in the address bar but there is no padlock icon and no trackers shield. I am attaching a screen shot.

If I open Firefox in a private window I AM able to connect to https://weather.com as I could before in the ordinary window. I am also able to connect to https://weather.com using other browsers.

Any suggestions as to what has happened and how to fix it would be greatly appreciated!

Asked by richard.smith1 3 months ago

Answered by FredMcD 3 months ago

  • Solved

FF now forces unwanted dropdown list in Address Bar despite Preference settings

FF 78.0.1 installed. Why is FF search now forcing a drop down list of these undesirable websites: youtube, facebook, reddit, wikipedia, twitter. I never use these websi… (read more)

FF 78.0.1 installed. Why is FF search now forcing a drop down list of these undesirable websites: youtube, facebook, reddit, wikipedia, twitter. I never use these websites, I don't want to interact with them, I don't want to be told about them, I don't want to be directed to them. I don't want to be distracted with extraneous 'options' that divert my attention from the task at hand. This overrides my Preference settings. I already turned off or deleted all the alternative search engines "that appear below the address bar and search bar when you start to enter keywords." None of these new website additions are in that list.

Is there a simple way to get rid of this without monkeying around with internal settings? Company and public libary users are locked out of this.

PLEASE!!! Firefox is not doing anyone favors by forcing new features without warning or explanation in mandatory updates. We keep losing basic functions like the ability to see URLs in the address bar -which I do need - and then spend a lot of time trying to figure out why something unwanted like this started happening and whether it can be stopped.

Asked by Please only email me to answer question 3 months ago

Answered by cor-el 3 months ago

  • Solved

browser problem

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a… (read more)

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a msg stating it "couldn't find" a .dll file or something. When I clicked on the icon on my desktop, it started a whole new page - I lost all my "saved" pages and my "favorites" menu was gone! What happened and how can I get my "normal" Firefox page ?

Asked by lbgny58 3 months ago

Answered by Arslan Goraya 3 months ago

  • Solved

windows security requiring password to use fireflx credit card autofill

I am continually getting his Windows Security sign in box when I try to use my stored credit card info from Firefox: Firefox is trying to to use stored credit card inform… (read more)

I am continually getting his Windows Security sign in box when I try to use my stored credit card info from Firefox: Firefox is trying to to use stored credit card information. Complete access to this windows account below.

I tried creating a Firefox master password, but that did not help. How do I get rid of this? It makes having store credit cards almost useless as I have to enter my windows sign on and password everytime I want to use a credit card.

Asked by Carol Parry Fox 3 months ago

Answered by cor-el 3 months ago

  • Solved

Can't remove sites from the drop-down address bar after latest update.

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of th… (read more)

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of them are sites I don't use anymore, but I can't remove them; I highlight them and hit Shift-Delete, but they won't go away! I don't know what the new update did, but I want this fixed.

Asked by RD 3 months ago

Answered by jscher2000 3 months ago

  • Solved

STOP ID and password memorization in 78.0.1 64 bit

Ever since ver 78.0.1 64 bit Firefox was installed, the browser is memorizing ID's and passwords. "Logins and passwords" say NONE have been memorized. MOST DISTURBING, … (read more)

Ever since ver 78.0.1 64 bit Firefox was installed, the browser is memorizing ID's and passwords. "Logins and passwords" say NONE have been memorized. MOST DISTURBING, Lastpass is signed in and stays signed in even if I shutdown my machine. My settings for this in Lastpass are being ignored!!!! Please help.

Asked by sy_trilogy1 3 months ago

Answered by cor-el 3 months ago