Firefox Support Forum

Hello, I would like to import bookmarks, passwords and other settings from a second chrome account. Is it possible to do this? Do I have to create a second account as well on FF? I would assume so, but trying to get help via the FF Support page is not very easy. I realize this is a site for developers and code contributors, but I would like to move to Firefox because the browser has done and excellent job in building its robust platform over the years. What it boils down to, is I would like to be able to switch among accounts as I do in chrome. Is that possible? If not how to I go about creating a second usable account. I am sure the answer is easy, but obviously my wording for questions were not concise enough to get help.

Thank you for your help.

Hi,

Long story short, due to a boot up error loop, i was forced to reinstall windows.

I have done this before and after logging into my Firefox account, everything synced. This time however, it did not work. All my Book Marks, Passwords etc are gone. I really need those back.

If anyone can assist i will greatly appreciated.

Thanks in advance.

I have sync turned on for all options but everytime Firefox updates I lose all passwords and log-ins from my main Windows desktop PC, the Bookmarks are all still in place.

Log in and password infois still available on my iphone and macbook air..

How do I restore them and prevent it happening again?

A video I am watching is in 4:3 aspect ratio and comes with black bars in the embedded player; however, when i enter fullscreen (on a 16:9 display) the video stretches horizontally, getting rid of the black bars, resulting in a bottom portion of the video being cut off. This happens on my macbook pro running firefox 116.0.1 that is connected to a television monitor. This issue does not happen on my desktop monitor of 16:9 resolution. For about one second or so when the video first enters into fullscreen, the video is played how I want it to be played (non stretched, 4:3 aspect ratio, with vertical black bars on the sides), but then it auto adjusts itself and switches to a stretched resolution, which is what I DO NOT want. In case this info is important: When I exit the video, the entire screen is in a stretched resolution for only about a second until it then adjusts itself again to return to a normal display view. I am in dire need of help, it's driving me crazy.

(similar to this thread: https://support.mozilla.org/en-US/questions/1401072 , except my problem occurs on a non youtube site, so im not sure how the tags solution would work)

There is no option to import passwords via csv in the import data that your "find help" suggests. Only importing from another browser. I thought you "Upgraded" this in version 116. What is going on with Mozilla? I see people have been complaining since 2021. As usual I will have to "improvise" due to lack of support. by improvise I mean downloading another "competent" web browser capable of importing from csv just so i can use it to import to firefox. YOU can figure that out but not from the same frickin file as every other browser. Pathetic! /

Hello How i can uninstall you "upgrades" , as since i updated Firefox i have to logon to every fucking account !!! I used You browser like 10 if not more years... and You are now worse than MS or Blizzard !

NO regards

NO respect

+ fix contact to proper customer service ..... if exist in You company

Hello Every time i reset PC and open Firefox i have to login to all services again ! Whats the hell is going on ? Every time all bc procedure answer TXT , answer ble ble question what the .... is wrong with you ? i used Firefox like 10 years ,, i guess is time to switchh to othher .... show like MS or yahoo P or chrome

NO regards

big disappointment

Dariusz

I have installed Firefox on my new computer but some bookmarks did not transfer from my old computer. This includes those bookmarks shich displayed on my old computer only when I clicked on "search bookmarks." When I click "search bookmarks" on the new computer, it only displays bookmarks I have visited on the new computer. New computer is running Windows 11. How do I transfer these bookmarks to my new computer? Thank you.

Since uploading the latest update today many of my webpages no longer appear properly. I have given you an example of one which has the URL of https://www.newsnow.co.uk/h/Sport/Football/Premier+League/Tottenham+Hotspur?type=ts You can see from the screenshot image that is added to this message what I mean. This is happening on quite a few websites now. Can you please advise a remedy or address the problem ?

Best regards Gary Roe

With the new 116, I have lost all of my add ons, I cannot get into gmail, other sites ask for captcha with no captcha in sight. I keep getting a message that google thinks i am a robot

Hi, As of last 2 days (since the last upgrade) Firefox does is stuck on some sites. Some features on facebook would not load Some sites say that the servers take too long to respond - say they have troubles reaching servers. Some sites refuse to login or stuck (chesstempo)

Note then I tried all this on Opera - all worked. What could be the issue? cleaning cache did not help.

thanks, Mark

I have noticed that I am unable to login to my account at numerous sites after the latest upgrade. Tow of the most notable are https://us.norton.com/ where nothing happens when I click on "my account" and https://secure.hushmail.com where I am put into an endless loop when trying to login. They both worked flawlessly before the update.

My security setting in Firefox remains set to standard so nothing has changed in that regard.

Help!!!

Sincerely,

Karl Wolff [removed email from public]

A new version of Firefox was installed yesterday and now my Adblocker Ultimate is blocking content on some sites. For example, I can no longer see my local digital newspaper and photos on the Eddie Bauer website no longer load. If I turn adblocker off, the website loads correctly. These sites, and others, have worked fine for years. How can I fix this without turning adblocker off?

So, today i installed the latest update to firefox (at least that's when i was notified). I installed it. Then for some reason i got notified it's not the latest version and installed another through about -> help. I usually keep it up to date so not sure why 2 installs in same day. In any case, i am now on 116.0.1 64 bit. And that completely broke my browsing and firefox.

Some of the issues im experiencing. 1. Google search is not "working". I type something into the search bar, and when i press "enter" on the keyboard, it just moves to next line and i can type again. This however was not happening before. It works normally on chrome/edge and only started happening on this release. 2. Almost anything "interactive" is broken, or not functioning. For example, my chess.com settings cant be loaded no more. Loads it fine in other browsers. 3. Youtube is not functioning properly. Sometimes it loads, sometime it doesn't 4. Some pages aren't rendering properly.

It's as if javascript or some other thing is not loading anymore. I tried moving back to older versions, however, that did not fix anything. Everything was fine untill i upgraded today.

Many websites aren't working or aren't showing any data. Like Spotify. It looks like its open, but no data appears.

I've updated the latest version. Chrome works. But Firefox doesn't. Help!

Just FYI, these two add-ons now cause problems when loading some web pages. Just started this AM (8/5/2023):

AdBlocker Ultimate by AdVoid version 3.7.28 Disable Autoplay by Ed Gar version 1.2

Thanks, KW

I have System Mechanic Ultimate Defense from iolo on my windows pc. When I updated firefox the password manager, called ByPass, was no longer on firefox and I could not put it back on. When I tried to launch it from System Mechanic I got a message that said - 404- page you are looking for could not be found.