Firefox Support Forum

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

I like to keep my browser windows slightly smaller than my desktop. I usually leave about a half inch or so free on each side. This way, I still have easy access to any desktop shortcut that is alone the top/bottom, or left right of the screen, without having to minimize my browser windows completely to see the entire desktop. But for some reason, for the last several Firefox versions, it will always resize its height to take up the entire height of the desktop. The width stays the same, the way I want it. But the height is always from the top of the screen all the way down to the task bar. I don't know if it happens every single time I close out of Firefox and reopen, but I know my manual resizing never lasts long. what is happening here?

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? The logins.json file seem to be modified after this episode and I can't find a previous version. How to recover my passwords and history?

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out.

I have reinstalled Firefox I have tried both beta and Enterprise versions. I have completely wiped all Firefox data from my appdata folders. I have refreshed Firefox multiple times. I have tried to mess with all the privacy, history, and cookies/cache settings and nothing has worked so far.

No matter what I have looked into the problem is not occuring the same for other people. It seems to be local to my PC however, as I am logged in perfectly fine on other Windows 11 PCs in my home.

The only major difference between the last time I used Firefox and now is that I reinstalled Windows11 to fix a bug with its calendar. I completely formatted so there cannot be any left over old Firefox files.

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently for the choice of portrait and landscape settings. because we are constrained by the print settings for PDF, we have to go to the printer settings all the time. please help for the next update. thank you for your concern.

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES IT KEEP COMING BACK WHILE YOU ARE TRYING TO WORK"???

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and deleted it and deleted it, ALL SEARCH RESULTS ARE NOW FROM GOOGLE, whether I like it or not. Mozilla has FORCED A COMPLETELY BROKEN SEARCH ENGINE ON MY PC(google), and now i can't rid of it, AND THEY ABSOLUTELY REFUSE TO HELP ANYONE.

Hello Mozilla Support Team,

Since one of the last updates firefox Download Setting seems not work properly...

Into Settings > Files and Applications > Downlods > Save files to option is ALWAYS on, even when "Aways ask you where to save files" option box is checked. When I open a PDF in view mode with Firefox, it automatically download it to the location described into "Save Files to"..in my case Desktop. It seems that the "Save Files to" option doesn't gray out when "Always ask..." option box is checked.

Do you have any idea why I can't chose just one of the two options?

Thanks for you help...

Alex

P.S. Attached screenshot...

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've searched the web for a solution but to no avail, hence my asking here. I have the popup blocker ticked, but this annoyance just keeps on.

cheers,

Eddie

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that I have a Trojan. What do I do in order to update the program without this very disconcerting warning?

Thanks in advance.

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intentionally annoying, "thing" from MY PC(of course Mozilla couldn't be bothered to tell us they were installing a continuous advertisement for google, and FORCE installing it as search engine). I want this endless advertisement removed, post haste.

I created an account today and let Firefox generate a password, clicked save and everything seemed normal. but when i went to login on another devise and pulled up the password i find is my SSN.

I am baffled how this happened. Why is it not designed it automatically save the created password when creating the password? Why and How did it find and save my SSN? I don't understand how the computer messed that up, I created and saved the password then I gave my information including my SSN to finish creating my account. Then the last step to create the account was to download the app and login on my phone. So I go to my Logins and passwords and find the password it saved was my SSN not the random password it created the account with.

I don't know what to do, probably have to start over if it cannot be recovered. But I want to complain about about Firefox picking out my SSN. Failing to save the password is one thing, But replacing it with my SSN is wrong. And i do not think I made a mistake here when all I did was click two buttons, create password and save password. they popped up one after the other I clicked them both in seconds from one another. My SSN was not on the page at the time, I created and saved the password and gave my SSN in different steps one before the other. I cannot rationalize how this happened.

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

I've seen in many places that cmd+` should allow me to switch between windows within an app on Mac. For me, it only works in Safari and other native Mac apps. It does not work in Firefox. I have the latest Mac OS and the latest version of Firefox. Is there a solution to this? I would LOVE for this shortcut to work, since I'm also a Windows user and it's the closest thing to the Windows window-switching shortcut.

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app.

Now, all our bookmarks and history is gone. Also, the now updated version is not showing my new history etc.

Is there any way to retrieve our original bookmarks, history and passwords?

Regards Peter

I am running Windows 7 (and will not downgrade to one of the newer versions). Firefox has stopped supporting Windows 7 with version 115, which I am currently running. However, I get a pop-up message each time I launch Firefox asking if I want to download the latest version (which cannot be installed).

Is there some way to stop this annoying message from appearing?

Call me old-fashioned, but I miss Netscape...

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

When using Firefox browsing, every so often, on the left hand margin of the active window, a half of a black dot protrudes, about half way down the window, and then pulls back to disappear. The whole episode lasts about a second.

Certainly not a big deal. I am just curious as to why that happens. I have also noticed it on the right hand side. I don't know, either, if they happen at the same time.

Thank you for your help.