Showing questions tagged: Show all questions
  • Archived

Private browsing NOT private - ALL logins / information still active and saved after closing and reopening private window

How can this be allowed to happen? This goes against everything private browsing is supposed to be. I open a private window' log in to gmail, reddit, amazon, any site, … (read more)

How can this be allowed to happen? This goes against everything private browsing is supposed to be.

I open a private window' log in to gmail, reddit, amazon, any site, etc; i close private browsing window entirely - removed from taskbar; i reopen private browsing and all my sessions are still signed in.

The fact that this is happening is negligent to the point of criminality. WHAT is the solution and why is this being allowed to occur?

Asked by sardonicpillow 9 months ago

Last reply by zeroknight 8 months ago

  • Archived

Trojan found by MS Defender after update to Firefox 115.0.3

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that… (read more)

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that I have a Trojan. What do I do in order to update the program without this very disconcerting warning?

Thanks in advance.

Asked by bgoodman4 9 months ago

Last reply by James 9 months ago

  • Archived

prompt forced in on 114.0.1 advertising firefox product

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intenti… (read more)

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intentionally annoying, "thing" from MY PC(of course Mozilla couldn't be bothered to tell us they were installing a continuous advertisement for google, and FORCE installing it as search engine). I want this endless advertisement removed, post haste.

Asked by henryjames6 10 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

recover auto generated password

I created an account today and let Firefox generate a password, clicked save and everything seemed normal. but when i went to login on another devise and pulled up the pa… (read more)

I created an account today and let Firefox generate a password, clicked save and everything seemed normal. but when i went to login on another devise and pulled up the password i find is my SSN.

I am baffled how this happened. Why is it not designed it automatically save the created password when creating the password? Why and How did it find and save my SSN? I don't understand how the computer messed that up, I created and saved the password then I gave my information including my SSN to finish creating my account. Then the last step to create the account was to download the app and login on my phone. So I go to my Logins and passwords and find the password it saved was my SSN not the random password it created the account with.

I don't know what to do, probably have to start over if it cannot be recovered. But I want to complain about about Firefox picking out my SSN. Failing to save the password is one thing, But replacing it with my SSN is wrong. And i do not think I made a mistake here when all I did was click two buttons, create password and save password. they popped up one after the other I clicked them both in seconds from one another. My SSN was not on the page at the time, I created and saved the password and gave my SSN in different steps one before the other. I cannot rationalize how this happened.

Asked by abmgjones 9 months ago

Last reply by jimmy.wick90 9 months ago

  • Archived

Yahoo websites blocked from within the US

Yahoo websites blocked from within the US. I get the following message: "When trying to access my yahoo mail account from within the US I get the following message: Yah… (read more)

Yahoo websites blocked from within the US. I get the following message: "When trying to access my yahoo mail account from within the US I get the following message: Yahoo’s suite of services will no longer be accessible from mainland China." Any thoughts on what is happening and how to correct it? I'm in the US using the Mozilla VPN with a US server location

Asked by Jim 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

outlook dot com error when signing in

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morn… (read more)

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

Asked by billy_hill_65 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

failure to load pages in a timely manner

It seems Firefox is getting worse and worse. I am now back to pages loading very slowly. My IT guys say firefox is [redacted] and go to chrome or something else but i hat… (read more)

It seems Firefox is getting worse and worse. I am now back to pages loading very slowly. My IT guys say firefox is [redacted] and go to chrome or something else but i hate transferring bookmarks. WHY can't you stabilize your [redacted] browser. Yours is the only browser my PC runs into trouble with. Makes me [redacted] furious.

Asked by Leana Alba 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

cmd+` doesn't switch between firefox windows on mac

I've seen in many places that cmd+` should allow me to switch between windows within an app on Mac. For me, it only works in Safari and other native Mac apps. It does not… (read more)

I've seen in many places that cmd+` should allow me to switch between windows within an app on Mac. For me, it only works in Safari and other native Mac apps. It does not work in Firefox. I have the latest Mac OS and the latest version of Firefox. Is there a solution to this? I would LOVE for this shortcut to work, since I'm also a Windows user and it's the closest thing to the Windows window-switching shortcut.

Asked by mcf1731 9 months ago

Last reply by Terry 9 months ago

  • Archived

Firefox update lost all data. Now, nothing sow

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app. Now, all our bookmarks and h… (read more)

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app.

Now, all our bookmarks and history is gone. Also, the now updated version is not showing my new history etc.

Is there any way to retrieve our original bookmarks, history and passwords?

Regards Peter

Asked by petervapp 9 months ago

Last reply by cor-el 9 months ago

  • Archived

How to stop annoying message

I am running Windows 7 (and will not downgrade to one of the newer versions). Firefox has stopped supporting Windows 7 with version 115, which I am currently running. How… (read more)

I am running Windows 7 (and will not downgrade to one of the newer versions). Firefox has stopped supporting Windows 7 with version 115, which I am currently running. However, I get a pop-up message each time I launch Firefox asking if I want to download the latest version (which cannot be installed).

Is there some way to stop this annoying message from appearing?

Call me old-fashioned, but I miss Netscape...

Asked by groston 9 months ago

Last reply by James 9 months ago

  • Archived

Starting Firefox the first time after boot is really slow

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812 Hello, after porting my SSD Ar… (read more)

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

Asked by John 10 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

While browsing...just curious.

When using Firefox browsing, every so often, on the left hand margin of the active window, a half of a black dot protrudes, about half way down the window, and then pulls… (read more)

When using Firefox browsing, every so often, on the left hand margin of the active window, a half of a black dot protrudes, about half way down the window, and then pulls back to disappear. The whole episode lasts about a second.

Certainly not a big deal. I am just curious as to why that happens. I have also noticed it on the right hand side. I don't know, either, if they happen at the same time.

Thank you for your help.

Asked by gym4jim 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

Firefox cannot find Chrome to import bookmarks. Firefox cannot import exported Chrome bookmarks.

Chrome has stopped working. I cannot tell if it is Chrome, Ubuntu MATE 22.04, or a virus. I want to switch to Firefox, but cannot import my Chrome bookmarks. I tried usin… (read more)

Chrome has stopped working. I cannot tell if it is Chrome, Ubuntu MATE 22.04, or a virus. I want to switch to Firefox, but cannot import my Chrome bookmarks. I tried using Chrome to export my bookmarks and then using Firefox to import them. Did not work. I tried using Firefox to import from other browsers. It could not find Chrome.

Asked by r.pearson 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Again, constantly getting update notifications on a daily basis even after updating

I am sick and tired of receiving almost daily update notifications AFTER UPDATING! How dare you intrude on our space and badger us on a daily basis. FIX THE DAMN PROBLE… (read more)

I am sick and tired of receiving almost daily update notifications AFTER UPDATING!

How dare you intrude on our space and badger us on a daily basis. FIX THE DAMN PROBLEM AND DON'T DARE TRYING TO BLAME US FOR THIS CONSTANT HARASSMENT.

TURN IT OFF!!!!!!!!

Asked by 4johnherman 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Someone interfered with my work, their bookmarks are getting synced to mine and having difficulties

Hello moz://a, I trust that this finds you in good faith, My name is Kyle Santowski, I got dismissed from work in December and started focusing my attention on computer… (read more)

Hello moz://a,

I trust that this finds you in good faith,

My name is Kyle Santowski, I got dismissed from work in December and started focusing my attention on computers and the understanding thereof. I purchased the domain heartofstoneclothing.com using my Samsung A21s and my credit card.

I was visiting a friend at the time who offered the use of his computer to me as a kind gesture. I have been residing on the friends property since January and have been using that device up until recently. With my provident fund I purchased a laptop and have been using it since to recover most of my work.

My work got intercepted the day ICANN's 60 day holding period was over, since it wasn't my computer I had no say over it. In South Africa we have a problem with consistent power outages known as load shedding, long story short; I woke up from an extended nap to watch my work get taken and redirected.

I have had major 4 major confrontations with my friend, Gary, whether or not he was snooping through my files. Ive been lied to in my face 4 times, been sworn at, had pots and pans thrown at me for falsely accusing him. I let it go due to alternate accommodation difficulties. At the risk of losing my work completely I have allowed friend to run around the part my browser he gained access to. I might have unknowingly given it up, or at least part of it since it was not my computer.

In these altercations I have been chased away, but i could not leave my work on that computer. Not having access to an external hard drive and no time I mass dumped everything anywhere i could find space; My OneDrive, GoogleDrive, Dropbox. At the time i had just came across MDN after working on Firefox for the first time and exploring its glories.

I have bookmarks that don't belong to me in my bookmarks toolbar, there is personal information that is not mine getting sent to me and I have had to manage this person and his websites while sacrificing my own. I'm not entirely sure how to separate our work without, because the bookmarks i delete reappear every time and I no longer wish to use the old device.

I herewith kindly ask that i could receive some assistance with the issue, this situation has messed my brain up for months and I finally have an understanding of what i need to do, but I am quite new to working with software and can't afford to let it go askew.

Asked by KyleSantowski 9 months ago

Last reply by Dropa 9 months ago

  • Archived

How can i resotre my deleted browser cookies and data

Hello Support Team I deleted my browser data and cookies and i forget my log in g-mail accounts email and password. Could you please help me to restore my data again. … (read more)

Hello Support Team

I deleted my browser data and cookies and i forget my log in g-mail accounts email and password.

Could you please help me to restore my data again.

Thanks in advance

Asked by bedu.mahmoud 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago