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  • Archived

"File exporer" window doesn't open

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error: (firefox:3264): Gtk-WARNING **: 13… (read more)

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error:

(firefox:3264): Gtk-WARNING **: 13:52:46.781: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: L’interface « org.freedesktop.portal.FileChooser » n’existe pas pour l’objet à l’emplacement /org/freedesktop/portal/desktop


Of course, nothing happens when I click. I have Ubuntu 22.04 and apparently Firefox in installed with snap, and I have this problem since snap is used to install Firefox.

If it's useful:

snap list Nom Version Révision Suivi Éditeur Notes bare 1.0 5 latest/stable canonical✓ base code b3e4e68a 129 latest/stable vscode✓ classic core 16-2.58.3 14946 latest/stable canonical✓ core core18 20230503 2751 latest/stable canonical✓ base core20 20230503 1891 latest/stable canonical✓ base core22 20230503 634 latest/stable canonical✓ base firefox 113.0.2-1 2710 latest/stable mozilla✓ - gnome-3-38-2004 0+git.6f39565 140 latest/stable/… canonical✓ - gnome-42-2204 0+git.587e965 102 latest/stable canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snap-store 41.3-71-g709398e 959 latest/stable/… canonical✓ - snapd 2.59.2 19122 latest/stable canonical✓ snapd snapd-desktop-integration 0.9 83 latest/stable/… canonical✓ -


This message is the last I'm writing before I definitely move to Chrome. I hope I'll get the help I couldn't find on other places (I saw a lot of answers telling to deactivate snap, adding a ppa or some solutions like these).

Asked by DJ Caësar 9114 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

ad blocker

Why was my ad blocker deleted after using it here for over 3 years? I pay for their services, yet you do not seem to care. Please resume the ad blocker to my account or… (read more)

Why was my ad blocker deleted after using it here for over 3 years? I pay for their services, yet you do not seem to care. Please resume the ad blocker to my account or refund me my money.

Asked by yomule1 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Arraybuffer error

Not sure if its right topical, but when doing stuff online that include javascript, occasionaly when it will give the error 'Error: TypeError: WebGL2RenderingContext.texI… (read more)

Not sure if its right topical, but when doing stuff online that include javascript, occasionaly when it will give the error 'Error: TypeError: WebGL2RenderingContext.texImage2D: Argument 9 can't be an ArrayBuffer or an ArrayBufferView larger than 2 GB (see JavaScript console for details)', is there a way to give it more or is it script specific? Cant find any help on the forums out there so hoping this will help

Thanks

Asked by t.howard123 11 months ago

Last reply by TyDraniu 11 months ago

  • Archived

Cancell old e-mail account .. @gmx.net

Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you sen… (read more)

Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you send a confirmation code to .. @gmx.net. Is there another way to autheficate me? My new e-mail adress is .. @gmail.com

Thank for your help.

Kindest


/edited emails from public forum

Asked by 2pike4 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Bookmark Menu

I have lost my personal bookmarks list on the Mozilla Firefox Home Page. I now have numerous bookmarks, some which were in my personal list and some that I may have used … (read more)

I have lost my personal bookmarks list on the Mozilla Firefox Home Page. I now have numerous bookmarks, some which were in my personal list and some that I may have used in the past, but deleted them. Others are from an unknown source. Maybe a Firefox generated list. They aren't all familiar. Can Someone help me find my personal list that existed before the last update and restore that list.

Asked by dabrd 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

All my logins are gone

I am extremely angry that I decided to move from Chrome to Firefox for a safer browser just for Firefox to lose all my login information I accumulated after some years of… (read more)

I am extremely angry that I decided to move from Chrome to Firefox for a safer browser just for Firefox to lose all my login information I accumulated after some years of use. I am not sure when or how this occurred but I never received any notification that nothing was syncing or I had been logged out. I want all my login information restored. On top of that, I've always had issues with Twitch.tv and any video site crashing. My only concern is my logins being restored.

Asked by fukcfirefox 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Connection to https sites

Ever since the most recent update to Firefox I consistently get the following message when attempting to login to https sites which I have been connecting to for years: S… (read more)

Ever since the most recent update to Firefox I consistently get the following message when attempting to login to https sites which I have been connecting to for years: Secure Connection Failed

An error occurred during a connection to www.att.com. PR_END_OF_FILE_ERROR

Error code:PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Clearly the problem is with Firefox and not with the website owner since it occurs with all websites.

I found over 100 instances of PR_END_OF_FILE_ERROR but the few responses I looked at were back in 2021 or 2022. One solution suggested clearing the cache which I did and I was then able to connect. But now that does not help. Is my only reliable solution to delete Firefox and use some inferior browser?

Asked by drbrussell 11 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

How can I get Firefox to delete all browsing data/history/etc. on close except for one extension?

I have Firefox set up to basically clear itself of all history, cookies, data, etc. each time it closes. As a result this means I need to log into my password manager eac… (read more)

I have Firefox set up to basically clear itself of all history, cookies, data, etc. each time it closes. As a result this means I need to log into my password manager each time I open a new Firefox session, rather than every 72 hours which is the setting I have put in the password manager itself. I know how to make exceptions for websites, but it's making an exception for an extension that is confusing me. Any help is appreciated!

Asked by Karl Coogan 11 months ago

Last reply by cor-el 11 months ago

  • Archived

adding zotero save icon to my firefox toolbar

Hello. I run Firefox as my main laptop (Mac) browser. I have added Zotero to manage my writing reference citation library, and have downloaded the current Zotero Connecto… (read more)

Hello. I run Firefox as my main laptop (Mac) browser. I have added Zotero to manage my writing reference citation library, and have downloaded the current Zotero Connector for Firefox. I should be able to add references from online, by using the Zotero save icon that should appear on my Firefox toolbar. But this icon is nowhere to be seen and I cannot see how to make it appear. The whole advantage of Zotero for me as a writing academic is pinned to this function, so I am anxious to get it working. How can I get the Zotero save icon in its proper place on my Firefox toolbar, just to the right of the search window? Many thanks

Asked by gray6 11 months ago

Last reply by cor-el 11 months ago

  • Archived

What's the authenication app I need to use for the code to pair iphone to desktop

Hi Support team, I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me … (read more)

Hi Support team,

I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app.

Can you please explain/guide me how to find this code or the app I need to use.

Thank you for your time.

Asked by CPR Class Today 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Created account and saved bookmarks, new computer books marks are gone.

I changed computers and created a login to save bookmarks, it looked like this was accomplished but now on my new computer and after I login in Firefox it asks me to impo… (read more)

I changed computers and created a login to save bookmarks, it looked like this was accomplished but now on my new computer and after I login in Firefox it asks me to import but fire fox is not an option.

Asked by hartshornracing 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Unable to access the Amazon Connect CCP

The following issue may occur if you embed the Amazon Connect Contact Control Panel (CCP) into your agent application and your users access the Amazon Connect CCP using t… (read more)

The following issue may occur if you embed the Amazon Connect Contact Control Panel (CCP) into your agent application and your users access the Amazon Connect CCP using the Firefox web browser with Enhanced Tracking Protection browser setting set to Strict.

An upgrade to Firefox, specifically Firefox non-ESR version 86 released on February 23, 2021, introduced Total Cookie Protection

which modified cookie sharing behavior across sites for users with Enhanced Tracking Protection set to Strict (Firefox defaults to Standard). Users with this specific browser setting and version combination may be unable to access the Amazon Connect CCP when embedded in another application, preventing them from handling contacts.

To prevent impact to your users (agents), we recommend that your users do one of the following:

  1. Confirm (or set) Enhanced Tracking Protection as Standard in their browser settings. Users can do this by following instructions documented here.


  1. Do not upgrade their Firefox browser version to v86 or higher.
  1. Use Google Chrome or Microsoft Edge to access the Amazon Connect CCP.


That's how AWS is blocking firefox users to access the sound in a firefox browser. How to fix that?

Asked by Shafi Ektider Zarif 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Primary Password issue

Firefox keeps asking me for my primary password EVERY time I open the browser. It's very annoying. This article did not help me. I don't use the anti-virus softwares ment… (read more)

Firefox keeps asking me for my primary password EVERY time I open the browser. It's very annoying. This article did not help me. I don't use the anti-virus softwares mentioned in the article, and I removed my primary password and set it up again and I still get the pop up every time I open Firefox.

Does anybody know what causes this?

Asked by Shadow Slayer 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Possible fix for black screen videos with fine audio

I was having issues playing videos. All I would get was a black screen, but I could hear the audio. Although some videos, like facebook shorts, played just fine. And I co… (read more)

I was having issues playing videos. All I would get was a black screen, but I could hear the audio. Although some videos, like facebook shorts, played just fine. And I could view videos in other browsers. Tried several things I saw suggested on threads having the same issues, but ultimately I uninstalled firefox and then reinstalled it and it seemed to have fixed the issue. Hopefully this helps others having the same issue. I tried to suggest it on a few of those threads but they were locked.

Asked by dogscouts 11 months ago

Last reply by cor-el 11 months ago