Firefox Support Forum

Sometimes when a a browser add-on is having trouble, I removed it, then hit undo, and sometimes it works again after that adds it back on. I thought I'd do that today since some were showing blanks instead of their icons. I did one from the manager just fine, but when I removed one from the toolbar instead of the manager, no undo option was presented, and I don't recall which it was. How can I undo, or view recently removed extensions?

Certain websites (see attached images) aren't loading banner ads or letting my view a site's gallery properly. This is only happening on Firefox - other browsers work fine. I have tried disabling extensions, Troubleshoot Mode, resetting my preferences, and changing settings that I thought would help, but nothing seems to work.

In the attached images, I have shown what I am seeing on Firefox, compared to what I am seeing on several other browsers.

While viewing a page I press ctrl-d to save a bookmark. I want to customize the name of the bookmark based on information on the page, but the popup panel obscures the information I want and my mental capacity is deficient to remember the details I want to use. How can I move the panel position to reveal what is underneath?

For a long time now, Santander seems unable to create web pages that work properly with Firefox. When I am logged in I do not see the 'Chat with us' tab, but in Chrome and Edge it is there.

Could some kind person help Santander and show them how to code to accept Firefox log-ins properly?

Dear Anyone

You'll laugh like drains. I've got PagePlus 9 which lets you design .PDFs with fillable fields in, the idea BEING I could send out a form which anyone could fill in in their browser without having to understand word-processing. Looked great in PagePlus 9, loaded it into Firefox and it sucked royally - fields and data all over the show. Back to the drawing board. Nearly 5 hours and countless revisions later, it still sucked royally in Firefox.

Then I tried it in Chrome, Edge, Hola and CCBrowser and it worked like an absolute dream. Displayed perfectly. Let you enter data perfectly. Put it back into Firefox and it immediately sucked blue whales through thin straws again. So it's GOT to be a hewge bug with Firefox and .PDFs. Anyone know what it is and how to handle it?

In retrospect, I, too, find it Pretty Darned Funny that I didn't think of testing it in another browser before spending 5 hours on the thing! But if it's a Firefox and PDF bug, why's nobody spotted it in Developerland? That's the bit I don't get really. (If they HAD, surely they'd've just opened up the inner workings of another browser, learned what they were doing wrong and used what they'd learned?)

Can reload it and take screenshots if requested.

Yours puzzledly

Chris.

If you can find out what causes this error code to appear, we would be on the road to solving the problem. BTW, it can play videos on the selection screen but only raises the error when i try to launch the movie. I also have difficulty with News videos where the wait symbol never stops, it just keeps trying to play it and never succeeds.

I have honestly no idea why you guys don't have an option to be able to put the tabs bellow the address bar like in the old versions of firefox. I used the userchrome.css for a long time to place the tabs back on the bottom of the address bar and at the minimum once a year you guys break the program. Is it so hard to program a switch or something to place the tabs on the bottom?

If I recall correctly, there was a Firefox update several weeks ago. Since that time, there have been at least three occasions where a URL I manually enter initially takes me to the intended site, but is interrupted immediately by a message, such as "Checking Browser." This quickly disappears and I notice the browser begins accessing other pages in rapid succession, until I closed the window (in the attached screenshot, the browser history is in reverse chronological order). Never experienced anything like that in my 28 years on the web. What might be going on? Thanks.

Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you send a confirmation code to .. @gmx.net. Is there another way to autheficate me? My new e-mail adress is .. @gmail.com

Thank for your help.

Kindest

/edited emails from public forum

Видео не раскрывается на весь экран. Остаётся рамка браузера. Так на всех абсолютно сайтах. При переходе в полноэкранный режим, остаётся эта рамка. Началось после обновления 113.0

In the Page Info Window Media Tab when trying to save multiple images the Save As button is covered up by the ? help icon so when clicking on it instead of saving the images it opens up the support page. It only happens when trying to save multiple images, when saving a single image it works fine. Just wondering if it is my computer or not. I'm on a 21 mac pro 14"

Why was my ad blocker deleted after using it here for over 3 years? I pay for their services, yet you do not seem to care. Please resume the ad blocker to my account or refund me my money.

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error:

(firefox:3264): Gtk-WARNING **: 13:52:46.781: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: L’interface « org.freedesktop.portal.FileChooser » n’existe pas pour l’objet à l’emplacement /org/freedesktop/portal/desktop

Of course, nothing happens when I click. I have Ubuntu 22.04 and apparently Firefox in installed with snap, and I have this problem since snap is used to install Firefox.

If it's useful:

snap list Nom Version Révision Suivi Éditeur Notes bare 1.0 5 latest/stable canonical✓ base code b3e4e68a 129 latest/stable vscode✓ classic core 16-2.58.3 14946 latest/stable canonical✓ core core18 20230503 2751 latest/stable canonical✓ base core20 20230503 1891 latest/stable canonical✓ base core22 20230503 634 latest/stable canonical✓ base firefox 113.0.2-1 2710 latest/stable mozilla✓ - gnome-3-38-2004 0+git.6f39565 140 latest/stable/… canonical✓ - gnome-42-2204 0+git.587e965 102 latest/stable canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snap-store 41.3-71-g709398e 959 latest/stable/… canonical✓ - snapd 2.59.2 19122 latest/stable canonical✓ snapd snapd-desktop-integration 0.9 83 latest/stable/… canonical✓ -

This message is the last I'm writing before I definitely move to Chrome. I hope I'll get the help I couldn't find on other places (I saw a lot of answers telling to deactivate snap, adding a ppa or some solutions like these).

Hi Support,

I have fogotten my firefox master password and I have saved a lot of important login and password. Could you help me to reset the master password without loosing the saved logins and password? I really need help.

Hi Folk,

Firefox runs perfectly smooth in 3840x2160, so this is not a perf issue. However when switching from onboard laptop screen (2k) to my external WQHD screen, Firefox does not refresh, not reacting to input or mouse until I switch back and forth from another window. So it only refresh/repaint when main window looses and gets focus.

I have to restart firefox to make it works again.

Configuration: Linux debian stable (11) (same on PopOS) CPU: intel 8550 / GPU: Intel HD 620 RAM: 16Gb External monitor connected through usb-c 3.1

It does the same with Thunderbird. My Qt apps and terminals (alacritty) are not impacted.

I was re-installing my wife's computer and needed access to her passwords - so logged out of my firefox account and into hers on my computer to access them. I then logged back out and when her computer was re-installed, logged into firefox with her account on her computer.

Her account on her computer now contains all of my data, and none of mine. How do I fix this and recover her data?