Showing questions tagged: Show all questions
  • Archived

"Remeber me" does not work

On one of my PCs the "Remember me" does not work .Please see the screenshot. Normally, when I select "Remember me" the email address should be remembered and auto filled… (read more)

On one of my PCs the "Remember me" does not work .Please see the screenshot.

Normally, when I select "Remember me" the email address should be remembered and auto filled. On this machine it does not work.

Please note that I do not want to have login saved ( i.e. User Name and Password). Saving passwords works properly.

I tried to delete all data and uni stalled/reinstalled Firefox several times. the same problem

Asked by Yuri 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox for Mac Version 108 - Not Supported

I use Firefox for Mac as my default browser and use it to access all sites including GMAIL. This morning and one other time about a week ago, when I start-up the Mac, go… (read more)

I use Firefox for Mac as my default browser and use it to access all sites including GMAIL. This morning and one other time about a week ago, when I start-up the Mac, go to Firefox and open GMAIL, I get a message from Google saying that the browser is not supported and then it loads the outdated HTML version of its gmail. I have restarted my Mac and tried again, and I get the same results. It works normally with Chrome (go figure). Any insights are welcome. Thank you!

Asked by RussSinkler 1 year ago

Last reply by cor-el 1 year ago

  • Archived

No access to websites

Hello, I keep getting the following error message when trying to access some of my usual websites e.g Foxtel, Woolworths: Access Denied You don't have permission to acc… (read more)

Hello,

I keep getting the following error message when trying to access some of my usual websites e.g Foxtel, Woolworths:

Access Denied You don't have permission to access "http://www.foxtel.com.au/distauth/UI/Login?" on this server.

Reference #18.98464868.1671499840.1080e795

This started in the last few days and can't understand why now. I do have Nortons installed but this has never caused a problem before.

Hope you can help, thanks, Phil

Asked by dp1979 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Total WebShield extension issue

I d/l Total AV and added Total WebShield & Total Adblock as extensions to my browser. Now when I open Firefox, it won't open in full screen. If I disable the WebShiel… (read more)

I d/l Total AV and added Total WebShield & Total Adblock as extensions to my browser. Now when I open Firefox, it won't open in full screen. If I disable the WebShield, it opens full screen. Are there compatibility issues? Can you advise on how to fix it? It's very annoying.

Asked by maxima_2006 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Youtube video no sound

Hello Mozilla - Community, why does this( https://youtu.be/bXvv7vDEDyQ ) video only have no sound in Firefox? And what do you have to do where so that Firefox also plays… (read more)

Hello Mozilla - Community, why does this( https://youtu.be/bXvv7vDEDyQ ) video only have no sound in Firefox? And what do you have to do where so that Firefox also plays the sound? It is like this in Firefox version 108.0.1 & Windows 10 22h2 64 bit. I use a translation program from German to English. As said before, thank you very much for your answer.

Asked by marvobn 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

website being being blocked

I've been accessing the Townhall website for years without any issues. However, beginning yesterday afternoon, I started getting the below blocking message while trying … (read more)

I've been accessing the Townhall website for years without any issues. However, beginning yesterday afternoon, I started getting the below blocking message while trying to read the website articles. I claims that I have ad blockers, which I do not have nor use, especially the ones identified in the second image. Note that I do not receive this message when using other web browsers. However, I do use an AVG Secure Browser and an AVG Anit-tracking AP, but I've been using both for years without any issues. Why am I being blocked by Townhall using your web browser?

Asked by terpintroy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Amazon Prime video

Since upgrading to OS Ventura, my iMac can't stream Prime videos on Firefox. My Mac Book has no problem on the same Amazon Prime account. If I use Safari on the iMac, it … (read more)

Since upgrading to OS Ventura, my iMac can't stream Prime videos on Firefox. My Mac Book has no problem on the same Amazon Prime account. If I use Safari on the iMac, it works fine. Anyone else had this problem?

Asked by petermountford 1 year ago

Last reply by cor-el 1 year ago

  • Archived

On latest update my firefox tabs show at the bottom of my browser

Hi all, On your latest install Firefox 108.0.1 my tabs have moved to the bottom of my browser near my taksbar in window 10. The tabs are not working correctly. Please fi… (read more)

Hi all,

On your latest install Firefox 108.0.1 my tabs have moved to the bottom of my browser near my taksbar in window 10. The tabs are not working correctly. Please fix. Thank you.

P.S. it working in firefox safe mode. The tabs show a the top of screen and you can add multiple tabs.

Richard M. Ambrosino

Asked by rambro40 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cookie exception list isn't saving

When I close Firefox and open it again the cookie deletion exception list is empty. The issue happens on my macOS/Linux/Windows installations. I am using custom settings… (read more)

When I close Firefox and open it again the cookie deletion exception list is empty. The issue happens on my macOS/Linux/Windows installations.

I am using custom settings for the history. I setup Firefox to delete the history when I close it but I selected only Cookie, Cache and Offline websites data. All the other options (i.e. website settings) are unchecked.

Any ideas?

Thank you.

Asked by Emanuele 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Size limit on downloads

Hi, I tried recently to download some files that I had stored online on some cloud storage sites. One of them was over 4 GB in size, and the download would not complete. … (read more)

Hi, I tried recently to download some files that I had stored online on some cloud storage sites. One of them was over 4 GB in size, and the download would not complete. I tried a couple of times on that file, and every time the download failed just before the 4 GB total appeared in the download notice section. I checked online to see if others were having the same problem, and I found a few who were, but there was no solution posted. Is this a specific feature of Firefox, and is there anyway to increase the file size limit in your browser registry?

Asked by dfpeddle66 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

sign in did not accept 6 digit code

sign in did not accept 6 digit code I copied and pasted it from the email message you sent me I'm also having trouble with the browser: when I left my desk this morning … (read more)

sign in did not accept 6 digit code I copied and pasted it from the email message you sent me

I'm also having trouble with the browser: when I left my desk this morning for a 1/2 hour and came back, the history showed places I had not visited nor would I. Have you seen that before? Nancy

Asked by nancy68 1 year ago

Last reply by cor-el 1 year ago

  • Archived

making a private, local extention?

Im not even sure if this is possible, but figured id post here rather than email FF support and clog up time. ~ I have a file i use on firefox, using the developer mode … (read more)

Im not even sure if this is possible, but figured id post here rather than email FF support and clog up time. ~

I have a file i use on firefox, using the developer mode as a way to turn it into an extention but anytime i reboot my firefox it clears and i need to go into developer mode and make the file an extention on my browser once again. I was wondering if theres a way i can upload the file to my firefox, as an almost local/private extention just for me.

Its nothing malicious, simply helps me use a VPN to watch F1TV pro as im from the UK and it doesnt work here. The extention im working isnt made by me, and hasnt been approved by firefox to make it an extenion, maybe it violates some of their terms? not sure.

But i know its legit, and trust it myself its just a hassle to use. Id love some help here on if this is even possible!

Asked by NathanBrels001 1 year ago

Last reply by James 1 year ago

  • Archived

keyboard shortcut

after the last update, the keyboard shortcut shift+esc opens the processes menu. i would like to disable it - this is the same shortcut that i frequently need to use on a… (read more)

after the last update, the keyboard shortcut shift+esc opens the processes menu. i would like to disable it - this is the same shortcut that i frequently need to use on a specific website, and needing to close the processes menu every time is deeply annoying

Asked by rot13enabled 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Possible scam?

Recently I received an email from " Firefox Monitor<breach@mozilla.com> " advising that my email was found in a new data breach. Is this legitimate or from a scam … (read more)

Recently I received an email from " Firefox Monitor<breach@mozilla.com> " advising that my email was found in a new data breach. Is this legitimate or from a scam site? What should I do ?

Thanks for your assistance. Lloyd Ellis

Asked by lloydellis15 1 year ago

Last reply by James 1 year ago

  • Archived

Printing in loop.

Files only go to be saved. click on file to print. Goes to print, click print, takes you to save the file again. Just loops. Open file with Microsoft Edge and no problem.… (read more)

Files only go to be saved. click on file to print. Goes to print, click print, takes you to save the file again. Just loops. Open file with Microsoft Edge and no problem. Click print.

Asked by mikecozad14 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago