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  • Archived

Cannot install any addons in Firefox 100.0.1

FF recently updated itself to 100.0.1 and since this time I have been unable to install any addons. Every time I try to install an addon, I receive the message 'Installat… (read more)

FF recently updated itself to 100.0.1 and since this time I have been unable to install any addons. Every time I try to install an addon, I receive the message 'Installation aborted because the add-on appears to be corrupt.' I have uploaded a screenshot which demonstrates this behaviour. This is just an example - all addon installations are affected. My existing addons are unaffected, but if I remove one and attempt to reinstall it, the same result occurs.

Asked by darryl.armstrong 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Autofill not working after last update

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has be… (read more)

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

Asked by jayneeyoung91 1 year ago

Last reply by antonyldala 1 year ago

  • Archived

cookies

is there away to clear cookies and site dat with out signing me out of facebook and having to get a text code every time . can you only clear cookies for some web sit… (read more)

is there away to clear cookies and site dat with out signing me out of facebook and having to get a text code every time . can you only clear cookies for some web sits and not others

Asked by Mary 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Sync does not work

Hi got this error message: 1654435115415 FirefoxAccounts TRACE initializing new storage manager 1654435115416 FirefoxAccounts TRACE starting fetch of json user data 1654… (read more)

Hi got this error message:

1654435115415 FirefoxAccounts TRACE initializing new storage manager 1654435115416 FirefoxAccounts TRACE starting fetch of json user data 1654435115418 Sync.Status INFO Resetting Status. 1654435115418 Sync.Status DEBUG Status.service: undefined => success.status_ok 1654435115422 Sync.SyncScheduler TRACE Setting SyncScheduler policy values to defaults. 1654435115422 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1654435115423 Sync.Service INFO Loading Weave 1.103.0 1654435115424 Sync.Engine.Clients DEBUG Engine constructed 1654435115425 Sync.Engine.Clients DEBUG Resetting clients last sync time 1654435115429 Sync.Engine.Addons DEBUG Engine constructed 1654435115436 FirefoxAccounts TRACE finished fetch of json user data - took: 20 1654435115437 FirefoxAccounts DEBUG reading secure storage with existing: [] 1654435115437 FirefoxAccounts TRACE starting fetch of user data from the login manager 1654435115444 FirefoxAccounts DEBUG secure read fetched items: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1654435115444 FirefoxAccounts TRACE initializing of new storage manager done 1654435115478 Sync.Engine.Addons DEBUG SyncEngine initialized: addons 1654435115482 Sync.Engine.Bookmarks DEBUG Engine constructed 1654435115514 Sync.Engine.Bookmarks DEBUG SyncEngine initialized: bookmarks 1654435115517 Sync.Engine.Forms DEBUG Engine constructed 1654435115521 Sync.Engine.Forms DEBUG SyncEngine initialized: forms 1654435115523 Sync.Engine.History DEBUG Engine constructed 1654435115526 Sync.Engine.History DEBUG SyncEngine initialized: history 1654435115528 Sync.Engine.Passwords DEBUG Engine constructed 1654435115533 FirefoxAccounts DEBUG FxAccountsWebChannel registered: account_updates with origin https://accounts.firefox.com 1654435115533 Sync.Engine.Passwords DEBUG SyncEngine initialized: passwords 1654435115535 Sync.Engine.Prefs DEBUG Engine constructed 1654435115536 Sync.Engine.Prefs DEBUG SyncEngine initialized: prefs 1654435115537 Sync.Engine.Tabs DEBUG Engine constructed 1654435115538 Sync.Engine.Tabs DEBUG SyncEngine initialized: tabs 1654435115538 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1654435115555 Sync.Engine.CreditCards DEBUG Engine constructed 1654435115637 Sync.Engine.CreditCards DEBUG SyncEngine initialized: creditcards 1654435115651 Sync.Engine.Extension-Storage DEBUG Engine constructed 1654435115735 Sync.Engine.Extension-Storage DEBUG SyncEngine initialized: extension-storage 1654435115736 Sync.Service INFO Mozilla/5.0 (X11; Linux x86_64; rv:101.0) Gecko/20100101 Firefox/101.0 1654435115740 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1654435115740 Sync.AddonsReconciler DEBUG Adding change listener. 1654435115741 Sync.Engine.History.Tracker INFO Adding Places observer. 1654435115751 FirefoxAccounts DEBUG FxAccountsProfileClient: Initialized 1654435115752 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1654435115752 FirefoxAccounts DEBUG getOAuthToken enter 1654435115753 FirefoxAccounts TRACE getCachedToken returning cached token 1654435115753 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1654435115754 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1654435115764 FirefoxAccounts INFO fetching updated device list 1654435115776 Sync.Service DEBUG User-Agent: Firefox/101.0 (Linux x86_64) FxSync/1.103.0.20220530192118.desktop 1654435115777 Sync.Service INFO Starting sync at 2022-06-05 15:18:35 in browser session rSwzzIoqCLB3 1654435115777 Sync.Service DEBUG In sync: should login. 1654435115777 Sync.Service INFO User logged in successfully - verifying login. 1654435115779 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1654435115779 Sync.Status DEBUG Status.login: success.login => success.status_ok 1654435115780 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1654435115780 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1654435115780 Sync.SyncAuthManager INFO Getting sync key 1654435115781 Sync.SyncAuthManager INFO Getting a sync token from: https://sync.joelmueller.ch/1.0/sync/1.5 1654435115781 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1654435115781 FirefoxAccounts DEBUG getOAuthToken enter 1654435115781 FirefoxAccounts TRACE getCachedToken returning cached token 1654435115781 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1654435115782 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://sync.joelmueller.ch/1.0/sync/1.5 1654435115782 Services.Common.RESTRequest DEBUG GET request to https://sync.joelmueller.ch/1.0/sync/1.5 1654435115798 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1654435115878 Services.Common.RESTRequest DEBUG GET https://sync.joelmueller.ch/1.0/sync/1.5 200 1654435115878 Services.Common.TokenServerClient DEBUG Got token response: 200 1654435115878 Services.Common.TokenServerClient DEBUG Successful token response 1654435115879 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1654435115879 Sync.Status DEBUG Status.login: success.status_ok => success.login 1654435115879 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1654435115880 Sync.SyncAuthManager DEBUG _findCluster returning https://sync.joelmueller.ch/1.5/4/ 1654435115880 Sync.SyncAuthManager DEBUG Cluster value = https://sync.joelmueller.ch/1.5/4/ 1654435115880 Sync.SyncAuthManager DEBUG Setting cluster to https://sync.joelmueller.ch/1.5/4/ 1654435115880 Sync.Service DEBUG Caching URLs under storage user base: https://sync.joelmueller.ch/1.5/4/ 1654435115882 FirefoxAccounts INFO Already fetching device list, return existing promise 1654435115987 Sync.Resource DEBUG GET fail 401 https://sync.joelmueller.ch/1.5/4/info/collections 1654435115987 Sync.Resource WARN GET request to https://sync.joelmueller.ch/1.5/4/info/collections failed with status 401 1654435115987 Sync.Service WARN 401: login failed. 1654435115987 Sync.SyncAuthManager DEBUG _findCluster has a pre-existing clusterURL, so fetching a new token token 1654435115987 Sync.SyncAuthManager INFO Getting sync key 1654435115988 Sync.SyncAuthManager INFO Getting a sync token from: https://sync.joelmueller.ch/1.0/sync/1.5 1654435115988 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1654435115988 FirefoxAccounts DEBUG getOAuthToken enter 1654435115988 FirefoxAccounts TRACE getCachedToken returning cached token 1654435115988 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1654435115988 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://sync.joelmueller.ch/1.0/sync/1.5 1654435115988 Services.Common.RESTRequest DEBUG GET request to https://sync.joelmueller.ch/1.0/sync/1.5 1654435116004 Services.Common.RESTRequest DEBUG GET https://sync.joelmueller.ch/1.0/sync/1.5 200 1654435116004 Services.Common.TokenServerClient DEBUG Got token response: 200 1654435116005 Services.Common.TokenServerClient DEBUG Successful token response 1654435116005 Sync.Status DEBUG Status.login: success.login => success.login 1654435116005 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1654435116005 Sync.SyncAuthManager DEBUG _findCluster returning https://sync.joelmueller.ch/1.5/4/ 1654435116005 Sync.SyncAuthManager DEBUG Cluster value = https://sync.joelmueller.ch/1.5/4/ 1654435116005 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1654435116005 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1654435116006 Sync.ErrorHandler ERROR Sync encountered a login error 1654435116006 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1654435116007 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1654435116007 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1037:15) JS Stack trace: onNotify@service.js:1037:15 1654435116008 Sync.Service DEBUG Not syncing: login returned false. 1654435116009 FirefoxAccounts INFO Already fetching device list, return existing promise 1654435116010 FirefoxAccounts INFO Already fetching device list, return existing promise 1654435116260 FirefoxAccounts INFO Already fetching device list, return existing promise


My firefox-syncstroage.toml looks like this

  1. Example MySQL DSN:

database_url = "mysql://firefox:XXX@localhost/syncstorage_rs"

  1. Example Spanner DSN:
  2. database_url="spanner://projects/SAMPLE_GCP_PROJECT/instances/SAMPLE_SPANNER_INSTANCE/databases/SAMPLE_SPANNER_DB"

"limits.max_total_records"=1666 # See issues #298/#333 master_secret = "TOKEN"

  1. removing this line will default to moz_json formatted logs (which is preferred for production envs)

human_logs = 1

  1. enable quota limits

enable_quota = 0

  1. set the quota limit to 2GB.
  2. max_quota_limit = 200000000
  1. Example Tokenserver settings:

disable_syncstorage = false tokenserver.database_url = "mysql://firefox:XXX@localhost/syncstorage_rs" tokenserver.enabled = true tokenserver.fxa_email_domain = "api.accounts.firefox.com" tokenserver.fxa_oauth_server_url = "https://oauth.accounts.firefox.com/v1" tokenserver.fxa_metrics_hash_secret = "TOKEN" tokenserver.test_mode_enabled = false

  1. cors settings

cors_allowed_origin = "localhost" cors_max_age = 86400

Asked by m0rta 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Hitting Escape multiple times reloads tabs, closes them and opens new ones!? WTF?

Hey folks, I hope you can help me. If I press the Escape key three times, it obscures the screen for a second and then rebuilds the frame, so I guess it reloads the pag… (read more)

Hey folks,

I hope you can help me.

If I press the Escape key three times, it obscures the screen for a second and then rebuilds the frame, so I guess it reloads the page? The attached picture shows my Youtube start page - as you can see, it's just the frame itself but not the scroll bar, so it's about the page, not the whole firefox window itself.

If I press Escape four times, firefox closes the current tab and opens a new one with my start page loaded.

What the Eff is happening here? That can't be a feature, can it? Has anybody experienced anything similar and can point me in the right direction?

Much appreciated

ff

Asked by nemesis428 1 year ago

Last reply by Paul 1 year ago

  • Archived

Shopify page doesn't load anymore

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order t… (read more)

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order to access my shop - really annoying. Have anyone been able to troubleshoot the problem? I find it really affects my ability to do business and I am feeling let down by Firefox. I am adding a screenshot of the error message. I can access my shop without any trouble on Edge or Opera browsers. Firefox is the only one having issue...

Asked by Cat 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I've read and tried everthing to get "restore previous session" nothing seems to work. I've rest my password also.

I've not been able to restore previous session of tabs and windows even though the box is checked in settings to restore prevous sessions. I've also tried all the troube… (read more)

I've not been able to restore previous session of tabs and windows even though the box is checked in settings to restore prevous sessions. I've also tried all the troube shooting things. I really need this to work. I've been using firefox for many years. Please help me.

Asked by MarMiller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Microsoft Teams - crash loop with 3rd party or allow certain trusted domains

Seen similar article but did not resolve my issue. Running latest build of Firefox... having this issue happen over and over. Rebooted, tried private tab did not resolv… (read more)

Seen similar article but did not resolve my issue. Running latest build of Firefox... having this issue happen over and over. Rebooted, tried private tab did not resolve the issue.

Asked by rmc021490 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox in Linux no longer has the option to show title bar?

Upgrading my Linux install to a current version, and in so doing, discovered newer versions of both Firefox and Thunderbird totally disregard title bars and other window … (read more)

Upgrading my Linux install to a current version, and in so doing, discovered newer versions of both Firefox and Thunderbird totally disregard title bars and other window decorations. As I run Fluxbox, those are kinda necessary, and the browser and email client both lack essential elements like a close button without them. Many, MANY suggestions to check the "Customize..." but, that doesn't seem to exist in 101? What exists instead is "Customize Toolbar...", which does not have the little checkbox in the lower left corner to re-enable the title bar.

Any suggestions?

Asked by baphijmm 1 year ago

Last reply by Terry 1 year ago

  • Archived

Redirect Issue in firefox browser

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate… (read more)

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate issue and data hijacking. But i have been using same sites earlier too without any issue. Also those sites are just articles on site without any personal information. From last 2 days i am also getting redirecting issues. First site to redirect to during google search is bestbonusprize.life then if i disable adblocker it just keep redirecting. I don't have any issue accessing same site in google chrome. I just have firefox installed till 4 days earlier, but when i start getting issues i installed chrome to test if i am getting same issue but all work good in chrome. One of the main change from earlier is i was in different location using different wifi provider. It could be one of the issue but i am not sure as other people using same wifi don't have much issues. Plus things work fine in chrome. I tried using anti-malware but malwarebyte is only available for window and i don't know any thing about anti-virus and malware removal for ubuntu as never needed it. Please guide me for securing my firefox browser. Regards.

Asked by traptit1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

shopping button is disable

The pickup button at the Nordstrom store is disable. It always show "Not available for pickup" and it only happens on my PCs while all other people's machines are fine. I… (read more)

The pickup button at the Nordstrom store is disable. It always show "Not available for pickup" and it only happens on my PCs while all other people's machines are fine. I have tried refreshing with no Addons, changing profile... all methods do not work. I want to know if this problem is from the ISP provider or from the hacker, and how I can fix it. I am living in the US. My ISP is T-Mobile. My zip code to use at this store is 98188. Here is the address https://www.nordstrom.com/s/kylie-skin-face-moisturizer/5520097?origin=keywordsearch-personalizedsort&breadcrumb=Home%2FAll%20Results&color=000 Please look at the two images to see the difference between mine and other's Thank you.

Asked by janejuliejulie 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Suggestion: Cookie desired retention and cookie rejection on close of browersr

Hi All I manage my cookies manually as I keep many tabs open permanently. Having to constantly log back in to those accounts would be onerous if cookies were deleted on … (read more)

Hi All

I manage my cookies manually as I keep many tabs open permanently. Having to constantly log back in to those accounts would be onerous if cookies were deleted on close of browser. Managing this via manually adding the website exceptions function is also a drag.

Would it be possible to have a 'keep cookie list' that are saved when the browser is closed?

Cheers M

Asked by Kimberl 1 year ago

Last reply by cor-el 1 year ago

  • Archived

teclado de seguridad de Kaspersky

Uso Kaspersky como Antivirus. Y Firefox como navegador preferente. El teclado de seguridad de Kaspersky dejó de funcionar repentinamente; me pide actualizar la extensió… (read more)

Uso Kaspersky como Antivirus. Y Firefox como navegador preferente. El teclado de seguridad de Kaspersky dejó de funcionar repentinamente; me pide actualizar la extensión de Firefox: lo hago en muchas oportunidades, pero no se repara En Firefox aparece como actualizado, pero el teclado no aparece. En los otros navegadores funciona correctamente. Adjunto imágenes en secuencia de los pasos para la actualización. La penúltima muestra el teclado de seguridad no aparece cuando se entra a un sitio de un banco La última muestra que el teclado si funciona con otro navegador Por favor ayuda,

Gracias

Asked by carlosalbertochahuan 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Back button no longer works in sites like gmail and azure devops

03-29-2022 06:12 PM i have only noticed this happening the past week or so. i can see the URL changing when pressing Back, but the content pane doesn't do anything. Ex… (read more)

03-29-2022 06:12 PM

i have only noticed this happening the past week or so.

i can see the URL changing when pressing Back, but the content pane doesn't do anything.

Example: Azure DevOps Pull Request

  1. open a pull request
  2. go to Updates tab
  3. click on an update
  4. click on a file to maximise it
  5. press back multiple times
  6. press forward multiple times
  7. url is changing
  8. window content does not change

=

i just updated to 99.0 64bit now, and it is still occurring.

For example:

  1. open gmail
  2. open an email
  3. navigate Back
  4. the URL bar changes, but the window content does NOT
  5. Navigate Forward
  6. URL is updated again to the individual message link, but content did not change at all
  7. click on Inbox menu option
  8. Navigation Backwards and Forwards now work properly between Inbox and message
  9. However, if we go Back to the message, we still cannot navigate all the way Back to the original starting point in the Inbox (before we opened the message). URL updates but content does NOT change.


=

V100.0 64bit Windows.

still happening...

=

V100.1 64bit Windows.

still happening.

very much breaks gmail search. cannot even click into a search result, then click back to the results list.

have to refresh the page every time. useless.

=

V101.0 64bit Windows.

still happening

Asked by jasonzuvela 1 year ago

Last reply by Alexander Batishchev 1 year ago

  • Archived

Disable cancel download confirmation pop-up

Hello! I was just wondering if there was a way to disable the pop-up that appears to confirm the cancellation of an ongoing download ? I tried searching in the abo… (read more)

Hello!

I was just wondering if there was a way to disable the pop-up that appears to confirm the cancellation of an ongoing download ?

I tried searching in the about:config page but didn't find any parameter that looked like it could help me on that.

Thanks in advance!

Asked by kyo1611 1 year ago

Last reply by cor-el 1 year ago

  • Archived

plug ins or add ons

How do I get info about an installed extension or add on? Clicking runs it. Right click will pin it or remove it. It is for a screen shot and there are pages of them. Whi… (read more)

How do I get info about an installed extension or add on? Clicking runs it. Right click will pin it or remove it. It is for a screen shot and there are pages of them. Which one do I have?

Asked by sirpayn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox not visible in notification setting of windows

Hi, I want to enable notification for firefox on my windows 10 , but the app name in not showing in settings app to push notification. All of the other browser are in the… (read more)

Hi, I want to enable notification for firefox on my windows 10 , but the app name in not showing in settings app to push notification. All of the other browser are in the list.Please provide a solution for this.

Asked by Yash 1 year ago

Last reply by user104147805413306348376805769878442569366 1 year ago