Firefox Support Forum

Hello Today I've installed Windows 11 and tried migrate my firefox data from old windows 10 to new windows 11 by online account, after login into my firefox account I've noticed all my bookmarks,tab,password,history etc gone. I don't understood why ... I never had problems like this before . when I logged and sync on another device I had all my data from firefox account... Could you please help me with that

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available, and it gives me a choice to download it or not. I normally select not to download it, and instead go to Help/About which then automatically checks my version to determine whether or not it is up to date. Lately, that has not been working properly, or at least not the same as it used to work.

Today the message opened to tell me a new version was available. I closed that message, and went to Help/About which showed my current version, 100.0.1, is "up to date". So I then went to the mozilla website, and found that there is a later version, 101.0, available. As you can see by that the auto check in Help/About seemed to not have worked correctly. So, wanting to be up to date, I attempted to download the new 101.0 version. When I clicked on Download it immediately displayed the message, "Your download was interrupted. But all is not lost. Your system may not meet the requirements for Firefox, but you can try one of these versions."

No matter how many times I tried, it continued to give me that message without allowing me to download the 101.0 version. So I went back to Help/About to try that again. It still said my version 100.0.1 is "up to date". I started over on Moxilla.org, and instead of immediately trying to download I clicked on "See Release Notes". That displayed the release notes for 101.0, and when I clicked on "Windows 64 Bit" in that screen it did download the Firefox installer which I saved to my hard drive.

I then ran that Firefox installer which informed me that Firefox was already installed, and suggested I update it instead which I accepted. The installer supposedly did it's thing, but now when I go to "Help/About Firefox" it shows that I still have version 100.0.1 installed AND it is still "up to date".

So what gives? Is there really a new, 101.0, version? If so how do I update to it?

Respectfully, James Belkiewitz jabelkiewitz@att.net

How do I turn off the automatic desktop download? Every time I open a file it downloads it to my desktop without permission. This is beyond irresponsible and dangerous to the end user. I assume you have a team standing by to assist in removing virus' and restoring people's computers.

Hello Corel and Everyone else.

I've got my bookmarks back, but not my history, or my tabs, or my Tab Groups (I've got a new Version of the Extension, see https://github.com/drive4ik/simple-tab-groups, but I don't know where to look to find the original data, or how to import it when I do find it.)

On the other hand, I have this now: - WITH Submit buttons! However they are changing to Failed when I try to submit them - one step forward, one step back, SIGH!

Unsubmitted Crash Reports Report ID Date Crashed 3c7bbb84-b285-456b-88b5-1fc0b1b787e9 2022-05-29, 10:09 am 14032f44-aae2-4388-8dfd-83f4c701eb07 2022-05-28, 9:18 pm 92242154-5b5a-4b17-be23-442be0c99615 2022-05-28, 7:32 pm 2c238443-cb69-4db1-b717-30427bc176d4 2022-05-28, 5:04 pm b74c3616-9c79-490a-88b1-8c0fe916c3e1 2022-05-28, 5:01 pm de24ec37-b565-4c78-ae0d-4f828ea18f1f 2022-05-28, 2:23 pm 59b2c88c-3c01-4f79-a0a7-c8e1585f942f 2022-05-28, 2:21 pm 6a5bdb03-ebd9-4425-8a9d-07d9f44a09c3 2022-05-28, 2:20 pm 7dfbd8c7-a913-4b52-afa5-8c6d110dfa01 2022-05-27, 10:21 am 251719e4-cce3-471b-90c6-f61c4f2dd49a 2022-05-27, 10:18 am

I have tried copying files between the old and new profile folders, but when I re-open FF I get this: favicons.sqlite ‎ Tuesday, ‎7 ‎June ‎2022, ‏‎12:48:12 PM 5120 KB favicons.sqlite.corrupt Monday, ‎2 ‎March ‎2020, ‏‎2:25:08 PM 26368 KB and this: places.sqlite Tuesday, ‎7 ‎June ‎2022, ‏‎12:47:58 PM 5120 KB places.sqlite.corrupt Sunday, ‎8 ‎March ‎2020, ‏‎2:36:37 PM 56320 KB

I think this is enough to be going on with, I look forward to hearing more from you. Ciao, Jacq.

I am unable to download files using Window 10. Download appears to be working then, when "complete," the label "download failed" appears in the download display. Has anyone encountered this? and what/how did you correct the problem?"

Is there any clear way to prevent Firefox from automatically downloading and installing updates? I had checked the setting to prevent it being done without my choosing to do so: "Check for updates but let you choose to install them" but Firefox did not comply. What can a user do if Firefox will not comply with its own settings?

In government it's called autocracy, elitism and the only ones who like it are the ones in charge. Is that what's going on with Firefox?

LM

bold text One of your recent downloads has made it impossible to use the mail icon at the top of the page. ALSO it keeps kicking message that firefox is not my browser even though I set it as my default

Hi guys,

My Firefox Nightly keeps asking me to download empty files with random names, e.g. ABC1234567.htm, they always have random letters and digits but the .htm extension is always the same. The files are always empty, 0 bytes. As far as I noticed, it happens when I navigate through pages, e.g. clicking on various buttons on sites or using the Back/Forward buttons on my mouse. I tried to lookup of what's the source of the files via F12->Network, but it did not show me anything related to this problem.

It happens on different websites even on the site coded by me, so that's definitely a browser/extension issue. I saw some posts mentioning this problem on Reddit but there were no solution/explanation.

Just now it asked me to download 3 different files in a row. I made a screenshot of this issue.

Firefox 103 Nightly, Win 10.

Where do I go to find the current updates? I have followed instructions on the support page, but it doesn't take me to anything but more questions. I get a dialog box on my screen saying there is an update and to download and restart. I did that, but it did nothing and I keep getting that dialog box. Where can I go to see if I have the most current version? I have been all over the FF pages and can't find anywhere that says anything refering to "current update available".

Hi,

Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop.

How to bring back the missing parts?

Thx!

I was having problems with my email and was looking more closely at those settings as well as firefox/ deleted cache, cookies , etc. 5 months ago my email was hacked so I am being extra cautious....

I just discovered there are many items listed that say to save the application. I do not recall adding these.... How did they get there? I recall whatever was listed I chose that I be asked what to do with it. Here is a screenprint so you can see what the items are. I use Linux. The only change I made after seeing this is to ask me about anything not listed. The answer had been to save. Should I change them all to ask me? Most of the items I do not use and or know what they are. Thanks ! [email-removed]

Hi!

I found from internet that updates should be stored in: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates

But I dont even have that folder but somehow firefox tells me to restart to install updates.

Since internet documentation seems to be outdated on this aspect I decided to ask here.