Firefox Support Forum

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out.

I have reinstalled Firefox I have tried both beta and Enterprise versions. I have completely wiped all Firefox data from my appdata folders. I have refreshed Firefox multiple times. I have tried to mess with all the privacy, history, and cookies/cache settings and nothing has worked so far.

No matter what I have looked into the problem is not occuring the same for other people. It seems to be local to my PC however, as I am logged in perfectly fine on other Windows 11 PCs in my home.

The only major difference between the last time I used Firefox and now is that I reinstalled Windows11 to fix a bug with its calendar. I completely formatted so there cannot be any left over old Firefox files.

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I close Firefox. I even tried to disable the Purge Trackers option but this didn't help either. I have some dev-tools extensions installed + Adblock and Decentraleyes. It does not solve my problem if a disable them too. Would really appreciate anyone's insight.

Cuando quiero ingresar a Netflix a través de firefox en un celular android, ingresa normal a la interfaz pero cuando le doy clic para reproducir una película o serie me saca de la plataforma...con un mensaje que dice netflix.com/clearcookies. Cabe indicar que ingreso a la página web haciendo uso de la opción "sitio para computadoras" y no tengo problema es ver Prime video, HBO Max, Disney plus, Star Plus, appletv plus y Paramount plus

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember cookies in those. However, I have the following question: if I reject all cookies except for the mandatories ones in a website that I added to my "remember list", does that mean that future entrances in that web will be with only essential cookies?

As an example, if I mark https://www.bbc.com/ as cookies, and the first time I enter I reject all non-essential cookies, next times I enter in the bbc will I be navigating with only the cookies I accepted on this first entrance? Or allowing a site automatically accepts all cookies?

Thank you very much on advanced.

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged into YouTube, exit the tab, and open the same site in another tab, I then have to log into my account again.

I have tried this solution already: https://support.mozilla.org/bm/questions/1342460, to no success.

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so that I can log into Costco.ca? (I can log into Costco.ca using other browsers, just not Firefox)

Something recently changed in Firefox and/or Google Mail. Now I am always asked to sign in to Google Mail. The solution for this problem in Chrome is to allow all cookies. I tried that, after clearing Cache, allow all cookies in Chrome but I am still asked to sign in to Google.Mail. I also removed all by Block, Delete cookie Add-ons in Firefox but it's still asking me to sign in to Google.Mail. What fixes this?

Well, I'm trying to make use of the option to delete cookies without deleting some that I allow, but apparently it's buggy. I want Firefox to clear cookies every time I close the browser, however, I manually added some exceptions and even then the browser deletes these exceptions when I close it, if I can add exceptions, it's so they won't be deleted when closing.

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. Opera browser, a better browser than this one, shows the options and allows me to choose. Sky just shows the same box every single page and I have to go through the same sequence every time.

Your cookie options

Sky and its trusted partners need your permission to store and access cookies, unique identifiers, personal data, and information on your browsing behaviour on this device. This only applies to Sky Sports. You don’t have to accept, and you can change your preferences at any time via the Privacy Options link at the bottom of this screen. If you don’t accept, you may not see some personalised ads and content. If you are a Sky customer, we may personalise ads and content by using the Sky account and product information we hold about you. Find out more about how your data is used below:

Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you.

Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. Ad and content performance can be measured. Insights about audiences who saw the ads and content can be derived. Data can be used to build or improve user experience, systems and software.

Precise geolocation and information about device characteristics can be used.

If you don’t want to accept, please select View options or reject below where you can also see how and why your data may be used. You can also see where we or our partners claim a legitimate interest and object to the processing of your data.

Getting following when trying to access my e-mail not having the problem on edge but Firefox is my go to browser

"Oops! Something went wrong

It looks like your browser is blocking cookies.

Please change your browser settings to allow cookies when logging into Sky.

If this problem continues, contact customer services.

Error Number: 289"

I notice some problems with firefox since the latest update:

1. Right after the update I enabled the settings to empty the cookies each time FF is closed down ("Delete cookies and site data when Firefox is closed"). But, I ended not liking this feature since it constantly demanded me to remember my passcodes and became a headache, so I disabled it. But FF still continues deleting cookies each time, and seem to be stuck on deleting cookies.

I've been given various suggestions to go to resolve this, like reinstall, config, etc., uninstall apps, but nothing helps.

2. Another issue I have is FF with Facebook. Using Facebook in FF I can't backspace and I can't post any comment. If I try to post comments it simply moves the cursor down on the page but you can't post anything.

None of these issues continue in other browsers so it must be FF related.

3. FF seem to use enormous amount of memory and power usage, especially when multiple tabs are open (or even if tabs are not open it shows previous tabs in the Task Manager). I'm not a programmer or coder but a friend of mine who was a senior programmer in the banking industry told me it's possible for coders to solve this issue. If I understood him right (and I apologize if my wording is wrong), a solution would be to keep tabs in sleep state if they are open but not active on top so they don't keep running or updating data all the time. This of course would need consideration that sometimes people want to listen to videos or audio while using other tabs - but that would involve every single tab and can perhaps be provided as an option.

Many people like to keep multiple tabs open, yet still have good browsing performance. Maybe there can be a new project to offer better tab management to make them easily visible and accessible? Bookmarks are not that great because they disapper into a long stream of text without clarity what exactly they are until you open the page, and even then scrolling down and using bookmarks is not that great if you have many saved......

Hi, I use Firefox, with google.co.uk as my search engine. I have had a problem for several months now, whereby I cannot access images/shopping pages on Google. e.g. I enter a search criteria in Google - say, TOP GUN. I then click on "Images" option, and the "Before you proceed" page opens, ref cookies. I click on "Accept all", but the images page does not open. The same thing happens for "shopping".

I installed Google Chrome, seperately, and it works fine with that, just not with google.co.uk via Firefox. I have uBlockOrigin installed. I disabled it, but still doesnt work (although I just realised I didnt restart pc after disabling it, perhaps I should have?)

Other addons/Extensions are Dark reader, Dark theme for Google, Dark theme for YouTube, and New Tab override (plus uBlockOrigin, as already mentioned). I cleared my cache etc via Security/Privacy on Firefox settings. I used to be able to access these pages, however for past couple of months, no luck.

Any suggestions/assistance would be appreciated.

Oh, good grief! How many times do I have to enter this information?! 1. I want to manage blocked cookies via a "blacklist", rather than a whitelist. Also, I want to select cookies to block from a current list, instead of having to memorize them and type them in manually. 2. I have "strict" tracking protection enabled, yet I get permanent cookies installed from websites I do not visit or interact with. For instance, if I open a new site web page, and that page has a Youtube video, even though it doesn't play (because I have autoplay blocked), yet the page adds a permanent Youtube cookie to my computer, that gets updated (and often multiplies), whenever I start my browser. Please provide a means to prevent this!

The past couple weeks I've had this issue 2-3 times now where after I start up my computer and launch Firefox, and I find am logged out of every last website I was logged into. However, it is not every time I launch, and seems to only happen the first launch of a Windows session.

I've never had this issue before. The only notable changes that have happened to my computer in the past several weeks are:

1) I now have a second Windows user account on my PC for work (I suspect this to be honest, but not sure why it would be like that)

2) I think Windows 10 did a random feature update against my will a month ago?

3) I installed Escape From Tarkov

I have uBlock Origin, NoScript, Ghostery, and HTTPS Everywhere. Nothing else besides those add-ons.

Aside from that, I went through Firefox log-in/session settings and everything is correct.

I even have cookie exceptions set to "Allow" for all of those sites (both HTTP and HTTPS URLs), so there is zero reason that this should be happening.

Its also worth noting that this is not every time I launch Firefox. It is seemingly random but happens upon my first launch of Firefox that Windows start up. POSSIBLY after I hit "Restart" on Windows instead of "Shutdown", but I haven't been able to test this theory yet.

Any help would be appreciated, thanks!

I have delete cookies on, exits firefox for a while, delete cookies option turns off and all cookies are deleted, even ignores exceptions. How to stop firefox from disobeying its master?

Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a specific site?