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Webcam undetected on the web browser

Hi, This is my first post here so let me know if I did anything wrong. So my problem is: my camera has been undetected by Firefox for a while now, without any change in t… (read more)

Hi,

This is my first post here so let me know if I did anything wrong.

So my problem is: my camera has been undetected by Firefox for a while now, without any change in the use of my browser. I've wanted to use it on Google Duo, on an online classes website, on a website where you can use your camera to try on glasses before ordering, and nothing... The latter was my last attempt and the only message I got from the website was "your camera is not detected". I really have no idea where to check for anything wrong on this topic, it works perfectly on other software (like Discord), so I guess it does not come from the camera itself. I checked the authorizations in Firefox, nothing special there either.

Any idea and/or tips for this kind of troubleshooting?

Thanks a lot in advance!

Asked by laiissa381 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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account and password from logins.json file

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it … (read more)

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it to my current Firefox profile? In properties of passwords in Firefox I don't have option to import from file, I don't know how to find option that will let me do it.

Asked by sawicka.katarzyna91 1 year ago

Answered by cor-el 1 year ago

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Cannot access web page: The URL was rejected

When attempting to access https://signup.gmx.com I get the following error; The requested URL was rejected. Please consult with your administrator. Your support ID is: &… (read more)

When attempting to access https://signup.gmx.com I get the following error;

The requested URL was rejected. Please consult with your administrator. Your support ID is: < 3522328377538005653>

I contacted GMX and they have been unable to tell me why I can't access their signup page. I had my brother do a test from his home. He's on a different ISP. He is using a VPN, but this worked off VPN too. He is using the same ESR version of Firefox that I am, and he's on the same Windows 10 version I am. Also, he's using the same router I am with the same firmware. He can access the page without issue.

What I've tried;

I do not get this error for any other site. I've been trying to access this page on and off for about 6 months. It doesn't appear to be a temporary error.

Any ideas what might be causing this? thanks

Asked by TanyaC 1 year ago

Answered by TanyaC 1 year ago

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How do I disable rich audio presence that Firefox now does with Windows 10?

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume.… (read more)

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume. Now, when I'm watching a video or playing audio, this happens. And, it doesn't even get it right most of the time! Like for example, it does this instead! That's not even the page I'm on!

Is there any way for me to get rid of this? Thanks

Asked by sheepy404 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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"Did Not Connect: Potential Security Issue" on every sites

Since yesterday I am getting this "Did Not Connect: Potential Security Issue" error on every sites that I have tried to visit. Even on well known secured sites like https… (read more)

Since yesterday I am getting this "Did Not Connect: Potential Security Issue" error on every sites that I have tried to visit. Even on well known secured sites like https://drive.google.com is inaccessible while my Chrome and Edge is working fine. Any solution?

Asked by shekharhimadri97 11 months ago

Answered by shekharhimadri97 11 months ago

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firefox keeps blocking 3rd party cookies their settings do not work

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and … (read more)

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and for the information to set settings to enable cookies 3rd party they do not work. They tell me to check and uncheck boxes that I do not even have for setttings. I never had this problem before until Jan. of 2022. I have to use a different browser to get to the website and complete my task. There is something in the Firefox browser or they made changes/updates. Need step by step instructions. NEED TO TALK TO SOMEONE.

Asked by marschall3 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Is "UpdateBrowserForApp" message from Firefox?

Periodically, randomly is all I can say, a message window opens when I power on with a statement about "UpdateBrowserForApp" having stopped working; and then I'm given op… (read more)

Periodically, randomly is all I can say, a message window opens when I power on with a statement about "UpdateBrowserForApp" having stopped working; and then I'm given options to close the program, etc. See attached screenshot.

Firefox is the only browser I use. Is this message from Firefox or does it mean I should do something related to Firefox?

Thanks for whatever info or help you can give. Lee

Asked by Txasslm 11 months ago

Answered by FredMcD 11 months ago

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Can't install addons

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection p… (read more)

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection problem'.

When trying open 'https://addons.mozilla.org/ru/firefox/' have 'PR_CONNECT_RESET_ERROR'.

I am thinking the reason of this errors is blocking requests to 'addons.mozilla.org' by my internet provider (Beeline Kazakhstan). Because when I trying to connet to 'addons.mozilla.org' using VPN or proxy I have no problems described above.

I have no idea why this internet provider or goverment needs to block host 'addons.mozilla.org' (they love to block various website just fo fun). May you help me bypass this problem? May be you know the way how to install VPN addon offline for Mozilla Firefox whithout acces to addons webpage.

Sorry for my English and thank you for reading (:

Asked by Halixer 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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setting to allow Flash in Firefox 84.0.2?

https://support.mozilla.org/en-US/kb/end-support-adobe-flash says Firefox 84 still supports Flash. Yet on some learning websites that use Flash still, like alison.com bu… (read more)

https://support.mozilla.org/en-US/kb/end-support-adobe-flash says Firefox 84 still supports Flash. Yet on some learning websites that use Flash still, like alison.com but it doesn't really matter where right, it shows this where the flash app should be and all blank white around it: (see "capture" screenshot below)

And I can't click on it nor is there a pop-up bar nor a little plugin icon at the beginning of the URL / address box to click on.

How do i enable it?

I found this: (see "extensions,plugins,shockwave_flash" screenshot) Am I close? :)

Asked by Roger 1 year ago

Answered by alex_mayorga 1 year ago

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Firefox default action for PDF has spontaneousl changed

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog… (read more)

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog which asks what to do with the file used to have "Save File" selected by default. This was convenient, because this is usually what I want. However, the default selection has recently changed to "Open with Firefox", which I hardly ever want. This requires me to perform an extra step when accessing PDFs from the Web, which I do quite often. I am not aware of having done anything which would affect this, nor have I found a corresponding option to change it back. How can I restore the previous behaviour?

Asked by rsbrux 2 years ago

Answered by Wesley Branton 2 years ago

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Firefox 84.0.2 not showing videos or gifs - only a green screen

All of a sudden Firefox 84.0.2 has stopped showing videos on any web site, including Twitter. It doesn't show GIFs either. (Photos are fine.) All one can see is a green … (read more)

All of a sudden Firefox 84.0.2 has stopped showing videos on any web site, including Twitter. It doesn't show GIFs either. (Photos are fine.) All one can see is a green screen.

NOTE: I have made ZERO changes to Firefox's settings, ZERO changes to my computer (it has been on continuously since last night when everything was working fine). It simply started happening today.

I have checked several of the web sites in Chrome and they work just fine.

I cleared the cache, but that didn't help. Any ideas?

Asked by RemySecor 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Add Add-on Icon to toolbar

according to the add-on page in Settings, the AdBlock Plus add-on is enabled in my browser, but it doesn't appear to be working. so I am trying to access the menu options… (read more)

according to the add-on page in Settings, the AdBlock Plus add-on is enabled in my browser, but it doesn't appear to be working. so I am trying to access the menu options to control it. to do that, I need to add the icon to my toolbar.

this article: https://support.mozilla.org/bm/questions/955157

explains two methods:

1. go to Settings --> Customize Toolbars, and drag the icon to the toolbar. this doesn't work, because the icon is not there to be dragged (even after I restore defaults).

2. go to the View Menu --> Toolbars --> Add-on Bar and move the icon from one toolbar to another.

quite apart from the fact that it took me two days to figure out how to get the View Menu to appear, that procedure doesn't work either because after View Menu --> Toolbars --> the Add-on Bar is not listed.

can someone please tell me what I'm doing wrong.


thank you,

Asked by martin264 11 months ago

Answered by martin264 10 months ago

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Constant updates to Firefox every time I open my browser

I have Firefox version 97.0.2 (64 bit) for Windows. Lately, every time I start up the browser, it's trying to install an update. I haven't had this problem before with… (read more)

I have Firefox version 97.0.2 (64 bit) for Windows. Lately, every time I start up the browser, it's trying to install an update. I haven't had this problem before with Firefox (and I've been using it for several years now). Is there something I need to do to stop this?

Asked by jsctro 8 months ago

Answered by FredMcD 8 months ago

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Opening attachments to emails

Since the latest version of Firefox I cannot simply open attachments to Yahoo emails. I have to waste time to download and save the attachments before I can view them. … (read more)

Since the latest version of Firefox I cannot simply open attachments to Yahoo emails. I have to waste time to download and save the attachments before I can view them. How can this be fixed? Or, how can I download a previous version of Firefox and not have any updates?

Asked by inwest 8 months ago

Answered by AliceWyman 8 months ago

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Task Manager and about:performance do not show tabs

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) bu… (read more)

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) but doesn't show information about open tabs / websites or add-ons. I was trying to use it to see if one of my open tabs was impacting browser performance. I have the latest version of Firefox.

Asked by gerrydl 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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BLOCKING FILE SYSTEM ACCESS -- DANGEROUS ALLOWANCE -- IDEAS & SUGGESTIONS

Hello to all, I was searching on Google how to block file:///C:/ or file:///D:/ because this is dangerous to allow!!! Shocking! And this is still not fixed after years… (read more)

Hello to all,

I was searching on Google how to block file:///C:/ or file:///D:/ because this is dangerous to allow!!! Shocking! And this is still not fixed after years of developments... Why? To keep this allowed makes it too easy for hackers, especially with multiple screens and a shadow/background screens available which can be running in the background, not seen, when hackers do that.. Kind of the way TeamViewer allows help to be provided remotely. Kind of screen sharing. Oh well...

Maybe need lots of complaints from you all to get this changed?..


Try yourselves to use file://C:/ with 2 // and file:///C:/ with 3 // and both are allowing access to the whole file system and any data file. BONKERS??? But why to use 3 /// if 2 // still works? Insider's job or programming conflict? Why would Firefox programmers allow that? I do not understand...

I tried to use selective website blocker, but for file:/// that addon says that the page is not supported... Maybe another type of addon could be developed for this to be blocked and secured once and for all, but not sure if Firefox would allow such an access or such a blocking. May cause issues with Downloads and accessing download folder from within Firefox. HOWEVER, they could block any system or file access from the ADDRESS BAR and SEARCH BAR and then do a work-around solution by developing a special warning 'dialog message' each time when any user (owner or remote user) tries to access forlder to see or use any file. That would be a lot like a guest account requiring password to access special folder or file, or wants to perform an action usually not allowed for a guest user. Password is required for that each time, or at leats a visual confirmation. That would help, I hope...

Would need to re-educate users after this! TOO DANGEROUS TO KEEP THIS IN SUCH A WAY AS IT IS NOW!!!!

DOES FIREFOX TEAM UNDERSTAND THIS? Maybe they forgot about this, maybe they did not figure out how to solve this, or maybe someone from an inside is helping hackers to have a very easy access? Not sure, but this "open doors to all system and data files for anyone" is shocking!


What about business or government people? What about online bullying and harrassment? What about privacy about which Firefox writes so much? Need more complaints to make this a serious issue. So, everyone, please write your own comments or complaints to Firefox and Chrome directly and maybe they will listen. This may take more work than we think, but my ideas may help. What about your ideas? Express them below and maybe they will help as well.


You all can ask them for this to be blocked or solved, so ask. Maybe my ideas will help to get this moving. Write your own to them as well. And Microsoft may need to get involved as well because Firefox, and from what I read, Chrome allows this too... Other browsers may be doing that as well...!!!!!! There are loads of various browsers available!!!! I read something about Windows Policies, but I do not understand what that is...


(( !!! )) If any of you will try any system changes in an attempt to try solving this issue, make sure you are okay to risk with crashed system requiring reinstall or recovery to be used, and then, write down all the changes you do in detail before carrying any further and applying them because that may ruin the system without a way to recover it.

Thank you in advance.

Asked by XERRAX 2 years ago

Answered by XERRAX 1 year ago