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PDF Editor

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Docum… (read more)

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Documents" button to open a saved document on "Documents" Am i missing something? I am on auto updates so i should be using the current version of Firefox.

Asked by mbugosh 5 months ago

Last reply by cor-el 5 months ago

Extension button

I totally appreciate Firefox! but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very … (read more)

I totally appreciate Firefox!

but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very infuriating!

I like to only have a set amount of extension shown in that menu, so I don´t have them cluttering up my toolbar.

The extension icons are also massive in the drop down menu, which I would appreciate if I were on a device with touch, which I am NOT... So I am simply asking for more customization, since this button is a deal breaker for me! I presume this is also the case for a lot of other users.

And please also let us remove this button if we don´t want it. Firefox users really like being able to customize their lovely browser :)

Asked by Izumikek 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

xfinity streaming stopped working

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to ge… (read more)

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to get the streaming working again so I don't have to switch browsers.

Asked by kshusterma 1 month ago

Last reply by Dropa 1 month ago

Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (read more)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Asked by Je 1 month ago

Last reply by arnawa_widagda 2 weeks ago

Access to online banking website

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popu… (read more)

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popular browser to access it, which I was loathe to do but it worked first time! This is not the first time Firefox has had these issues either. What are you doing about it?

Asked by jcprideaux 1 month ago

Last reply by peterjane3370 3 days ago

Cant get onto my online banking

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it mu… (read more)

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it must be something with the new download from Firefox. The message from online banking keeps saying try another browser,could someone help me with this issue

Asked by jeffmastro362 3 months ago

Last reply by jonzn4SUSE 2 weeks ago

Outlook Exchange Cut & Paste

Just recently I started having a problem with Firefox when accessing my Microsoft Outlook Exchange via your web browser. When I right click in the body of a new or respo… (read more)

Just recently I started having a problem with Firefox when accessing my Microsoft Outlook Exchange via your web browser. When I right click in the body of a new or response email, the drop down menu only gives me the first 3 options "EMOJI", "COPY" and "CUT". It doesn't continue to provide the "PASTE" and "PASTE WITH TEXT ONLY" options. This only happens in the body of the email, not the subject line or "TO" lines. It also only happens with one specific account login - [email]@christ-the-lord.org and only in Firefox. If I login with a different Microsoft account, the issue isn't there. If I use another browser, the issue isn't there. But if I login with this same account on another computer, the issue is in both places, again just with Firefox, restricted to the body of the email in Outlook exchange web login.

I can only assume that this account has some type of safety feature turned on that is preventing the ability to cut and paste into the body of the email, but I cannot figure out what it is. My IT guy doesn't know what would be causing this either. I tried refreshing Firefox. It didn't help but this also doesn't explain why the same thing is happening on different computers. Any suggestions?

Asked by sschuette2 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

password protected pdf

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but … (read more)

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but the file never opens. On other browsers and on my android I am able to open the pdf. How do I fix this situation?

Asked by cherylarcher 4 months ago

Last reply by humzashaikg 6 days ago

yahoo email issues

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or d… (read more)

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

Asked by gjtspiep 5 months ago

Last reply by cggelwicks 5 days ago

Playing video from my TV provider is killing my SSD.

My cable TV provider (ZIGGO, Netherlands) offers an extra service which makes it possible to watch TV with a normal browser, in my case FireFox 109.0 64b. You can watch '… (read more)

My cable TV provider (ZIGGO, Netherlands) offers an extra service which makes it possible to watch TV with a normal browser, in my case FireFox 109.0 64b. You can watch 'live' and watch recent programs. Playing live gives only few amounts of harddisk write access. However (!!!) when I playback a recent program, Firefox writes 55 Mbyte/s to 2 caches on ..\AppData\Roaming\Mozilla and ..\AppData\Local\Mozilla. I was stupified when I discovered that 3 hours of watching recent programs wrote 1700 GB (1.7 TB) to my SSD by FireFox (according to Windows 10 Task Manager). This data is produced by FireFox since my 30 days usage of internet was only 30GB. I assume FireFox writes decompressed video to cache or something. I made a temporary fix by using symbolic links from ..\AppData to an old fashioned harddisk, which has a hard time writing, when looking "non live". I looked if ZIGGO installed some kind of plugin, but could not find it.

Asked by eofsfifx 3 days ago

Last reply by cor-el 3 days ago

Trojan Horse 00029458.tmp

Hello all, I was wondering if any one else is getting these old file virus alerts "Trojan Horse Full Path: c:\program files\mozilla firefox\00029458.tmp" I have been gett… (read more)

Hello all, I was wondering if any one else is getting these old file virus alerts "Trojan Horse Full Path: c:\program files\mozilla firefox\00029458.tmp" I have been getting alerts every two or three days from Norton "NIS" with different temporary file numbers that end up in this folder/directory. These are some type of Media file that are 7 years old with lots of users. They seam to popup when I read my yahoo news feed. I browse in private mode, so I don't save cash or searches, I don't use a VPN either so maybe someone is trying to track me or Norton is being over protective because these don't look to be harmful because of so many users but I am no expert.

Asked by ccupdave 5 days ago

Last reply by Dropa 5 days ago

HTTP 500 when signing in from Firefox (Chrome works fine)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below: 500 Error Oh dear, something went wrong there. We've been noti… (read more)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

n@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13512 diff@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13673 getLoad@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:16126 getAllData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:24310 getFilteredData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:25652 flush@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:23291 logEvent@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:26424 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:27200 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:1:37891 showView/</<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:111026 invoke@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:6401 run@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:1809 R/<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:99:2761 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:7019 runTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:2424 m@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:9056 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:8124 p@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:743 d@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1058 _@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1357 </p>

Asked by redhermes 1 week ago

Last reply by jonzn4SUSE 1 week ago

See the "Added" dates in history.

☰ -> History -> Manage history I want to see the date I added first browsed X website, but I can't see the date, I just see the date I last visited. I tried with: ☰… (read more)

☰ -> History -> Manage history I want to see the date I added first browsed X website, but I can't see the date, I just see the date I last visited.

I tried with: ☰ -> History -> Manage history -> Views -> Show Columns -> Added Now I can order to see kind of when the first time it was that I visited it, but not a date or anything.

How can I see the full date information when I visited websites? I can't see any accurate dates or any information of when I visited websites, because it it overlapped by the previous visit.

Can I do something to access this information?

Asked by yogurtyy 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

streaming sling tv - no audio or choppy audio

Sling tv streaming warns that other browsers except Chrome, Edge, or Safari may be problematic when using their service. I updated Firefox and then attempted to access S… (read more)

Sling tv streaming warns that other browsers except Chrome, Edge, or Safari may be problematic when using their service. I updated Firefox and then attempted to access Sling, video was fine but no audio or at best audio was intermittent. Both Chrome and Safari are working fine, but I would much rather use Firefox for all my browsing ! Are there any plans to create a fix for this?

Asked by kevcant25811 1 week ago

Last reply by jonzn4SUSE 1 week ago