Failure to install extensions

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalle… (read more)

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalled the 32-bit version, carried out a standard installed and all this appeared successful. I noticed that I was getting a lot of advertisements and remembered that I had had Ghostery installed as an extension in my 32-bit Firefox. I went to the extensions page, selected Ghostery and asked for it to be added. Shortly after that, I got a message that the installation had been aborted because the extension might be corrupt. I tried again and got the same message. I tried another ad blocker, and got the same message with that one; and tried a third with the same result. What is going on? I haven't changed any settings in Firefox since the standard installation, and the extensions were from the Firefox source, so how can the extensions be corrupt? If it isn't corrupt, why isn't Firefox installing it?

Asked by EdingtonJD 2 days ago

Last reply by EdingtonJD 11 hours ago

Random Unusual Freezing, Yet Not Unresponsive

Hello, I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it… (read more)

Hello,

I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it will freeze for between two and five minutes (roughly). UI elements become completely unresponsive and the cursor does not update when moving over the browser window. The window will not minimize. Yet, Windows Task Manager does not report the application as being unresponsive. While never a common problem, any freezes in the past would eventually cause the Windows Task Manager to identify it as unresponsive.

I have disabled "recommended performance settings" and hardware acceleration to no avail. Everything seems perfectly normal immediately before and after the freezes, and I've yet to identify how I can trigger them. I do not recall having made any changes to my browser before the freezes started occurring, though multiple Windows updates have taken place since then. If I'm too impatient to wait I will end the Firefox processes via Windows Task Manager and restart it so I can return to my tabs without having cookies deleted. I have 13 plugins mainly covering privacy/security concerns. Is there some sort of debug tool I can engage to see what's occupying Firefox while it's frozen? I've just found the Firefox Task Manager, and will see if it can offer any additional information during/after the freezes.

Thanks, Logan

Asked by Logan 5 days ago

Last reply by Logan 4 days ago

I am absolutely FURIOUS extension no longer work or icons appear (ublock, avast, etc)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying … (read more)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying myself to fix this i dont know what do anymore i am so very very angry, i am beyond fury with this i cant get any help i just cant believe this is happening

Asked by info7653 3 days ago

Last reply by info7653 3 days ago

Downloading pdf files fails

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in m… (read more)

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

Asked by Wally 6 days ago

Last reply by Wally 6 days ago

New update to 102, then another to 102.1...very unstable

Other than what i described above, i have submitted questions, and now FF is blinking ! This is a very unstable release!. Mozilla needs to retract this crap and work on a… (read more)

Other than what i described above, i have submitted questions, and now FF is blinking ! This is a very unstable release!. Mozilla needs to retract this crap and work on a real browser update. I was prompted to update to 102, then after experiencing tons of problems, another update, to 102.1, which achieved....nothing at all.

What is going on with mozilla? this is crazy!

Asked by jazluvr90 14 hours ago

Not getting push notifications

Hello, The issue is as follows: unless I use 'alerts.useSystemBackend = true' (which I don't want to do), I'm not getting any push notifications. Using this test site: h… (read more)

Hello,

The issue is as follows: unless I use 'alerts.useSystemBackend = true' (which I don't want to do), I'm not getting any push notifications.

Using this test site: https://www.bennish.net/web-notifications.html - the logs goes as follows: Notification #1 queued for display Notification #1 closed

What I've tried: troubleshooting mode, reinstalling firefox, using a completely fresh&clean installation, and even reinstalling windows. Even after reinstalling windows and immediately installing firefox, the problem persists. However, it doesn't happen on another machine I've tested on, everything works perfectly there.

What could possibly be the problem? Please help!

Asked by skraelos 2 days ago

Last reply by skraelos 2 days ago

Firefox has become very slow since two weeks.

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites ar… (read more)

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites are opened after some time, but freeze so that scrolling and clicking on links won't work. I tried to find an answer in the Settings......

Asked by edschijf 6 days ago

Outlook not Working Properly on Firefox

Hi All, My outlook is suddenly not working properly on Firefox. It keeps lagging and freezing. I tried refreshing Firefox and clearing cache but with no use. Can anyone a… (read more)

Hi All,

My outlook is suddenly not working properly on Firefox. It keeps lagging and freezing. I tried refreshing Firefox and clearing cache but with no use. Can anyone advise please?

Asked by doda.omar90 4 days ago

Unable to Auto Open .SAP Files in Firefox Browser 98

Hello Team , We are facing following issues with Firefox 98.0.2: 1. While users are accessing .SAP file earlier in Firefox 95 version , it auto - opens up directly in … (read more)

Hello Team , We are facing following issues with Firefox 98.0.2:

1. While users are accessing .SAP file earlier in Firefox 95 version , it auto - opens up directly in SAP GUI application , but in 98 Firefox Version whenever users are clicking on .SAP file ( user are accessing .SAP files from an intranet website ) it does not opens up directly in SAP GUI , its only downloading it . In order to auto-open the file , from download section in Firefox user need to right click on .sap file and select --> "Always Open Similar Files". (attached screenshot for your reference) . Please guide me how we can automate this step with Firefox silent installation .

2. I will also need help in automating , deleting Firefox taskbar shortcut during Firefox uninstallation and creating Firefox shortcut during firefox installation .

Asked by biswajit.dey1332 6 days ago

"Delete cookies and site data when firefox is closed" setting not remembered

"Delete cookies and site data when firefox is closed" setting not remembered - I have this ticked but when I restart Firefox, it is UNticked. I created a new clean profil… (read more)

"Delete cookies and site data when firefox is closed" setting not remembered - I have this ticked but when I restart Firefox, it is UNticked. I created a new clean profile, and the same thing happens with that. This started I think once I updated to version 102.0 64bit recently, and seems to have broken Twitter login - each time I have to go to settings, and clear history - after doing some experiments as to what bit of History needed clearing, it was the setting "offline site data" that was the critical one. Why won't Firefox, even in a brand new profile with no addons, REMEMBER that I have ticked ""Delete cookies and site data when firefox is closed" setting not remembered"? Firefox desktop, 102.0 64 bit, Windows 7. Thank you.

Asked by Robert 2 days ago

Last reply by Robert 2 days ago

How to remove the add button from address bar?

Everytime Firefox wants me to add something as search engine. For example I open YouTube and in the address bar it says ADD YOUTUBE. I cannot share screenshot because it … (read more)

Everytime Firefox wants me to add something as search engine. For example I open YouTube and in the address bar it says ADD YOUTUBE. I cannot share screenshot because it just says uploading and not uploading anything from all my devices.

Asked by Amay 11 hours ago

lost saved logins

hello i was using firefox browser but recently from past 4 to 5 days i have facing an issue of crash firefox browser and then today i troubleshoot and i am shocked all sa… (read more)

hello i was using firefox browser but recently from past 4 to 5 days i have facing an issue of crash firefox browser and then today i troubleshoot and i am shocked all saved logins are lost can i get back my saved login now please tell me i am worried about it

Asked by haseebaslam474 6 days ago

Marquis takes over, can't remove it

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - odd… (read more)

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - oddly, it never worked first time. - Now that doesn't work. - I can only get to my DuckDuckGo homepage via my bookmarks, which means I can't have more than one page open at a time. Firefox opens by default in Marquis. - I downloaded paid-for antivirus software with no results, so I'm reluctant to get anything else unless I'm sure it will work. - I notice that several people on this thread and elsewhere have reported this intrusion. - Does anyone know what to do about it??

Asked by sheridan.tessa 2 days ago

Last reply by sheridan.tessa 4 hours ago

Cannot upload photos on this site - Mozille Support

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well. … (read more)

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well.

Asked by Amay 10 hours ago

Individual site custom font allow option

Hey, some websites break and show weird fonts when the option to let them use their own font is disabled from the prefernces settings. Is there anyway to allow an individ… (read more)

Hey, some websites break and show weird fonts when the option to let them use their own font is disabled from the prefernces settings. Is there anyway to allow an individual website to use their font if they want to?

Asked by Amay 10 hours ago

Last reply by Amay 8 hours ago

How do I add applications, specifically mp3s

On a website I regularly visit Firefox does not know what to do with an mp3 link and will not prompt for an action. How can I add MP3 to application list? Copy of applica… (read more)

On a website I regularly visit Firefox does not know what to do with an mp3 link and will not prompt for an action.

How can I add MP3 to application list?

Copy of application list attached.

Asked by blindfriar 4 days ago

Last reply by blindfriar 7 hours ago

Paramountplus videos will no longer play using firefox.

I have been watching videos on paramountplus through firefox for over a year. Last week, they stopped playing at all. I can navigate the paramounplus website just fine an… (read more)

I have been watching videos on paramountplus through firefox for over a year. Last week, they stopped playing at all. I can navigate the paramounplus website just fine and I am not getting any error messages, the videos simply don't start when i hit play. I spoke with support at paramountplus and they said it was because I wasn't using chrome as my browser. I did download chrome (reluctantly) with the agent on the phone and the videos played just fine. I have not made any adjustments to my computer or installed any new programing. Everything is exactly as it was when the videos were playing fine through firefox. Any ideas?

Asked by steviemac88 6 days ago