Showing questions tagged: Show all questions

Gemini UI broken on Firefox

Whenever I try to access Gemini at gemini.google.com, I keep getting a plain white screen with faded, almost hard to see elements that don't do anything even when typing … (read more)

Whenever I try to access Gemini at gemini.google.com, I keep getting a plain white screen with faded, almost hard to see elements that don't do anything even when typing in the input field. (see attachment 1)

I can access Gemini at Google AI Studio (https://aistudio.google.com/) but the UI is also broken on that site, with wide fonts that overlap each other, making text hard to read (see attachment 2).

Firefox version used: 115.28.0esr (64-bit) OS: Windows 7 64-bit

Asked by coredrive2012 3 months ago

Last reply by Marina Lumpanoff 1 month ago

Issues navigating nbcnews.com web site

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. Howev… (read more)

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

Asked by wdunwoody 1 month ago

Last reply by Marina Lumpanoff 1 month ago

Updated to 115.30ESR Now Today.com will not load properly.

As I said in the title, since updating, Today.Com will not load properly. Most of the page isn't loading. Typically, when I load that page, there are there are 3 horizo… (read more)

As I said in the title, since updating, Today.Com will not load properly. Most of the page isn't loading. Typically, when I load that page, there are there are 3 horizontal lines in the upper right corner that when clicked on, open a drop down menu. Since the update, I load the page, it loads correctly, then, a few secs later, most of the page disappears. So I can't access that drop down menu at all.

I am running Ublock origin as well as privacy badger.  With both extensions shut off the issue still occurs.

This is on an older W7 HP machine that I use as a media PC of sorts. Thanks

Asked by brentdanyluk2 1 month ago

Last reply by wdunwoody 1 month ago

New tabs that don't load

When I am working on the internet, I often open a new tab, click the bookmark for where I want that to go to. Then go back to the prior tab I was using, while the new tab… (read more)

When I am working on the internet, I often open a new tab, click the bookmark for where I want that to go to. Then go back to the prior tab I was using, while the new tab loads. EXCEPT, now I am finding, the non-active tab is NOT loading the page I instructed it to. So when I go back to that TAB, expecting to see the page I wanted, loaded, instead I get the little circle and still have to wait for it to load. Why is Firefox doing this?

Asked by QuiGonJohn 1 month ago

Outlook clipboard

So Outlook is refusing to let me right click and past again. I thought i solved this problem a few years ago by setting dom.events.asyncClipboard.clipboardItem dom.events… (read more)

So Outlook is refusing to let me right click and past again. I thought i solved this problem a few years ago by setting dom.events.asyncClipboard.clipboardItem dom.events.asyncClipboard.readText dom.events.testing.asyncClipboard to True in about:config. And sure enough those settings are still set to True so why is Outlook now telling me it can't access my clipboard again?

Asked by Sin Shadow Fox 1 month ago

Last reply by Sin Shadow Fox 1 month ago

firefox update will not allow me to login to yahoo accounts

Have recently updated Firefox and now I am not able to login to my Yahoo mail. I know it is not an issue with security on my PC as I can login no problem with Chrome and … (read more)

Have recently updated Firefox and now I am not able to login to my Yahoo mail. I know it is not an issue with security on my PC as I can login no problem with Chrome and have tried with AV and Firewall turned off. Tried emptying cache etc but nothing worked. Eventually backed up bookmarks and passwords and deleted Firefox completely, including all files and profiles, reinstalled and still the same problem. Am running win7 and YES, I know this is not supported now but evertything was fine until new update.

After trying to log in it says 'something went wrong, try from a different device'. It works fine on my laptop with Firefox and fine on PC with Chrome so can only come to the conclusion it is Firefox update on PC. This is causing major problems now as can only access mail through Chrome and site links sent cannot be opened as passwords are saved in Firefox. Also have other work that needs to be urgently completed where I need to be able to use sites and mail on same browser.

Any ideas on what could be wrong would be appreciated as things are getting desperate.

Asked by DJFUNKYDOG 1 month ago

Last reply by DJFUNKYDOG 1 month ago

Firefox update

Several weeks ago, Mozilla completely reset my Firefox. Removed my addons, reset my settings in about config. I had previously changed a lot of things, specifically st… (read more)

Several weeks ago, Mozilla completely reset my Firefox. Removed my addons, reset my settings in about

config. I had previously changed a lot of things, specifically stopped all videos and things moving on my page. I searched the net, and changed a few things, but I still have things moving on my pages. Thanks, Mozilla, Brave is looking better everyday. Win7 115.30 oesr I am not happy. How do I send a message right to Mozilla, Hidden and impossible.

Asked by toolman1 1 month ago

  • Solved

Security settings & cloudflare

The site chatgpt.com demands challenges.cloudflare.com to be allowed. I visited this site and allowed cookies. Then it worked. However, the chatgpt.com site froze and whe… (read more)

The site chatgpt.com demands challenges.cloudflare.com to be allowed. I visited this site and allowed cookies. Then it worked. However, the chatgpt.com site froze and when I reloaded it, I had to start all over again. This time, the request for challenges.cloudflare.com remains, even though a URL attachment is reloaded every few seconds. The same thing happens on the openai.com site and several other. I'm using windows 7.1 and ESET Smart Security Premium.

Asked by MV 1 month ago

Answered by TyDraniu 1 month ago

Firefox protection, firewall & security for Windows 7 computer

Does Firefox provide firewall and/or security programs for my computer running on Windows 7? I cannot buy a new computer and want to make sure I am protected - my updates… (read more)

Does Firefox provide firewall and/or security programs for my computer running on Windows 7? I cannot buy a new computer and want to make sure I am protected - my updates are up to date and I have had faith in Firefox. Otherwise, can I use an ADD-on to do the job? Please advise. thank you very much

I have been unable to sign into my bank account online (on this computer) . Been prompted to update my browser (Chrome, Safari, Forefox, Microsoft Edge), I checked my Firefox version, says up to date. Still unable to access. Spent hours frustrated. Please help. thank you so much

Asked by fluencyassociates 1 month ago

Last reply by James 1 month ago

  • Solved

Chase website requires Firefox 128 or higher. Latest update shows Firefox 115.3. Any Solution?

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different br… (read more)

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different browser or is there a solution? I am using Windows 7 Pro desktop. Thank you.

Asked by aandersonjr 1 month ago

Answered by James 1 month ago

Bookmarks have stopped working and I can't back them up on my Windows 7 laptop

I have a problem in that bookmarks seem to have completely stopped working for me. I am not an expert in today's IT though a very long time ago I was. I am 81 and have … (read more)

I have a problem in that bookmarks seem to have completely stopped working for me. I am not an expert in today's IT though a very long time ago I was. I am 81 and have incurable cancer and am confined to my home in a chair. I use FF many hours a day and I have a very structured set of tens of thousands of bookmarks. I use FF on a Windows 7 laptop. I am a contributor to Mozilla. A couple of days ago I noticed that I could not save new bookmarks. I then checked and found that I could not backup my bookmarks as either json or html. I reinstalled FF but these problems are still there. Today I have tried looking at your support information. I looked at your troubleshooting information. I copied raw data to the clipboard and out it into a MS Word file. I put FF into troubleshoot mode. I cleared the startup cache, after which I could add new bookmarks but not save any backups. I then refreshed FF and of course I then lost the first draft of this message . The refresh took quite a long time to complete, but it did. Afterwards I can still not use bookmarks. If I add a subfolder into them, I complete the process, the subfolder is added, but if I then sort the fold so that the subfolder is in place, nothing happens. If I go through the motions of backing them up, nothing happens. I see the following options open to me: 1 Buy a Windows 11 laptop, which I’m not keen on, and run FF on that. I have a windows 10 desktop available in another room, but I have no wish to be on the slippery downslope to eternally paying Microsoft for my computing. 2 Try and revert to an earlier version of Firefox. 3 Move to another browser, though for this and option 1, how to migrate my current set of bookmarks is an outstanding issue. I would greatly appreciate advice on how to get a functioning Firefox version back on my laptop. Yours, Jon

Asked by Oldjon 2 months ago