Firefox Support Forum

I have to either tab through the various fields, which is a pain, or try to move the mouse and somehow select a field, which takes me numerious tries. I'm on Windows 11. This does not happen with any other application or browser that I use. I try to use specific browsers for different types of work. I work as a Test Analyist and I reguarlly need to view websites on various pc's and os's. I've never seen this occur at work. Unfortunately for me, this is occuring on my home PC. I've tried everything I can think of, uninstalling and reinstalling, rebooting, and checking the settings for anything that would explain why this is happening. I have not found anything yet. If this keeps up, I'll have to switch to another browser.

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever.

Thank you. It's very frustrating.

The 5 shortcuts I had on my FF home page below the google search box all disappeared and I am unable to re add them as FF will not let me. I have reinstalled FF and refreshed it but it did no good. unable to take a screenshot as it will not show up when I right click as it used to.

When I sign in on my Microsoft Account FF Password Manager Does nothing. I open up the passwords but the manager does nothing. How do I correct this? It is as if FF does not recognize I am being prompt for login info. This only happens with this cite. Thank You for your time Mike

When I moved my data from my old Windows 7 to my new Windows 11 computer, I used a Mozilla account to upload and save my bookmarks. I then transferred my data using a different method.

I would now like to delete my data from this (Mozilla) site but can't find it. Please show me how to clear all my bookmarks, passwords (!!!), everything from this site.

Thanks

why doesn't my theme stay engaged?I have 4 computers and I am constantly having to engage my fav theme on them all all the time.

Theme: Animated Dark fox theme with spinning globe and glow effect.

Hi, as seen in the screenshots, the toolbar popup windows are way too small. This goes for installing addons, websites asking for permissions, and remembering autofill information. It only seems to affect those instances, as addons pinned to the toolbar work as expected.

I've tried:

1. Clean reinstalling firefox (including deleting the Mozilla directories in AppData/Roaming + Local)
2. Deleting the default profile and creating a new one and launching with that
3. Deleting the xulstore.json file

The issue still occurs in troubleshoot mode, so doesn't seem to be an addon causing this. I also have the zoom set to 100% and font size as it was when installed; this is a fresh install still doing it.

This is similar to https://support.mozilla.org/bm/questions/1342630, except that was 2 years ago and trying those solutions did not work for me.

Any help would be appreciated. Thanks

Hi.

This message has three sections: little background, little rant, and little help from my friends.

Little background: I use PCs since Commodore 64, and internet since dial-up modems. Apart for some curiosity attempts with other browsers, I always used Firefox. Back then you either could do some DIY or you were done for. So, I am not a noob. And yet I am not a programmer, and do not have to damn be in order to use a damn internet browser. I have no words to express how negatively the choice of changing the behavior of the X button, to make it disappear when a certain amount of tabs are open, affects my user experience with Firefox. I tolerated it version after version. Found mentions of about:config tweaks which never worked. Found mentions to css codes which seemed so complicated that I just gave up (I also don't have much capacity for such things atm). I was ready to get rid of Firefox today after all this time of being loyal. I would have, if it was not for Cor-El. (Cor-El you can put this testimonial on your website if you'll ever start a consulting business).

Little rant: I SO SO SO SO SO SO MUCH HATE bad UX Design! And the FIRST definition of bad UX Design is when a designer imposes their own tastes and preferences on the users, or makes assumptions (based on their own usage) about how users would do things. I don't give the lesser s... if Firefox's UX Designers usually only have few tabs open, or don't mind clicking on a tab to make the damn X button appear, or would gladly abandon their beloved ergonomic mouse to buy a standard one with a mid button just to close tabs, of whatever the f... was going on in their minds when they decided to remove such an ESSENTIAL FEATURE!!! This change is WRONG! Nobody asked for it, nobody wants it, nobody likes it. The X button was not disturbing anybody. WHY must we tweak some f... about:config setting or ask in this Community for some css code to get back what should have never been removed!!!??? DO YOUR JOB, which is to make OUR user experience better, OUR, not yours!!!

Little help from my friends: After quick searches over a long time where I couldn't dedicate more resources to this, I came here determined to dig deep to find a solution. And I've found a few posts with answers from Cor-El. I followed his instructions in THIS post to configure a css file with the code that he provided in THIS other post (because I thought I didn't want the delay offered by the code he provided in the former post). Problem solved.

Now a question for Cor-El: Is it just me or the solution with the two browser.tabs settings does not work? It's the first thing I tried. I went from 50/50 to 200/200 to see if size matters. But no chance. Maybe there is another setting that must be activated for these to have effect? Or was their effect on the X button removed in newer Firefox versions (like the UX Destroyers really hate us)? Btw, I wanted to see how the delay thing would work, so I tried the code you gave in the first post, and it didn't have any effect. Whereas the code you modified for a guy in THIS post works perfectly. What could be the reason?

And 2 requests: - can you make some guide or pinned post about this, where you put together the info you gave in different posts? Something with your super easy instructions how to create a css file, and the two codes (with and without delay). And if the browser.tabs solution can still work, that too. All info in one single place, easy to find. - can you point me to a (possibly ADHS friendly) resource to more css codes for other useful tweaks, and to an explanation of what all about:config settings do? I like to tweak things to my needs. But I get overwhelmed if I have to read through tons of material. Thanks :)

Bonus Material, Little Rant part 2: It's good and nice that people help each other and I am thankful, but it does not need to come to this. Sure, I've read that the (ridiculous) reason behind the choice of making the X button disappear was to avoid accidental closure of tabs. But WHY taking for granted that we are some !diots who can't even use a mouse properly? And even if it happens once, we can still go to the damn "recently closed tabs"! But no, they had to remove the X button for all of us, to prevent a bunch of !%#@! from maybe sometime accidentally closing a tab. Why not just adding an option in the settings (NOT in some hidden "about:config") to let us choose if we want to have the damn button or not? Btw, a lot of these about:config tweaks are really useful and not dangerous at all and should imo be included in the normal settings. Keeping things simple and tidy does NOT mean reducing options. Unless you're Apple.

Please God-zilla let these [censored content] UX Designers read this post.

Amen and happy new Xear.

Firefox (a new up-to-date install) has been very crashy on my new computer -- PC running Windows 11.

I ran troubleshooting mode and it shows 0 crash reports.

On my old computer, I had 4 Firefox windows open, a half dozen extensions, ~200 tabs and it was quite stable. This brand new install is running one window, 3 extensions, a dozen tabs open, and freezes and crashes pretty much every time I try to read my email (or do anything else that involves clicking).

How do get a stable Firefox?

Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field.

I reinstalled MM several times, I cleared my cookies and cache. Any idea why this keeps happening?

I sometimes have a problem connecting to a URL. It does not make any difference which URL. Microsoft Edge has the same problem when this occurs.

I have two network connections. One is via Ethernet and one via WiFi. I generally don't connect the WiFi since I am sitting next to my router. Yesterday, when this occurred, I connected the WiFi and everything worked. I thought it had something to do with my WiFi, but today when it failed I tried the same thing and the problem continued.

I ran the Microsoft troubleshooter and it displayed that I was connected to the Internet.

When this occurs I can ping my router successfully, but I cannot connect to my router via Firefox or Microsoft Edge.

Today I rebooted my router, even though other devices do not have a problem connecting to the Internet, and when the boot was completed everything worked. When I rebooted the router my PC indicated that it did not have a connection and when it was able to access the router initially it indicated that I did not have a connection to the Internet. When my PC indicated it had an Internet connection Firefox functioned correctly.

I have a UPS which has my router, modem, and desktop PC connected. We have had power failures and either my PC is turned off or I turn it off. My router and modem continue to function and we can access the internet via tablets or cell phones. I was wondering if the power failure somehow could have affected my network provider and I needed to reset my router so that it could establish a new connection to the modem. Don't know if this makes any sense or not.

I have Microsoft Office 2021 which is Microsoft's perpetual license version of Office 365. I use Outlook in Microsoft Office 2021. What surprised me is that when this is going on Outlook will function correctly.

Is there anything I can access in Firefox that can help me determine what is going on, or do you have any suggestions?

I recently downloaded Tree Style Tab. I still see the horizontal tab bar. I would like to hide it. However, I have tried just about every answer I could find on Mozilla, Google, Reddit, and any other websites that offered solutions. Nothing has worked since the last update. This includes the "type in about:config, toggle to true, open profile folder, create userChrome.css file, copy and paste xyz code, save, and restart Firefox" route.

Any help would be greatly appreciated!

I recently noticed that fields on all Web sites I visit have an extra horizontal line at the top of the prompt. Please see attached image. This only happens on Firefox. Other browsers don't have that behavior. How can I restore the normal prompt of a straight vertical line?

Thank you!