Showing questions tagged: Show all questions

Firefox keeps signing me out google accounts/websites

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wonder… (read more)

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wondering if this was a Google issue or if it was Firefox. It only keeps me signed out of Google accounts, and keeps me signed in for every other website. I have the "Delete cookies and site data when Firefox is closed" box unchecked and it still keeps me logged out, and I have "cookied" unboxed in my Clear History settings as well. I'd like to have this issue fixed as soon as possible for school-related reasons.

Asked by brownrice 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Everything in Firefox stopped working after my laptop restarted

I opened my laptop out of sleep mode and it quickly reset itself, and when it loaded back up Firefox no longer worked. Everything was working fine prior to the reset, but… (read more)

I opened my laptop out of sleep mode and it quickly reset itself, and when it loaded back up Firefox no longer worked. Everything was working fine prior to the reset, but now I can load any websites, nor do any of the menus within Firefox work. I keep clicking on the menu button in the top right, but nothing happens. The only thing that seems to work is the add-ons icon. I can click that and it navigates me to the add-ons page, and from there I can get in to my settings, but that's it.

No websites will load at all. I've already tried configuring my firewall to allow Firefox, and I've removed it and re-added it to my exceptions list, but nothing seems to work.

Does anyone know what might be causing this, and what can be done to fix it?

Asked by tjbarry517 1 week ago

Last reply by zeroknight 1 week ago

Move address bar above open tabs bar

Hi, As far as I know, Firefox hasn't recently updated but somehow my address bar is now below the tabs. I have searched everywhere and can't find a solution. Searching sh… (read more)

Hi, As far as I know, Firefox hasn't recently updated but somehow my address bar is now below the tabs. I have searched everywhere and can't find a solution. Searching shows that this has been happening repeatedly for years with people having to go as far as adding code to configure it. It has never happened to me until the change appeared randomly today. Am I missing something, or has the option completely (and pointlessly) disappeared? Please point me in the right direction to restore the position of the address bar. Thanks.

Asked by jmynwa 3 months ago

Last reply by Terry 3 months ago

Error Firefox :(

Hey everyone, I've been encountering a persistent error with Firefox, and I'm hoping someone here might have a solution. Whenever I try to open Firefox, I keep getting a… (read more)

Hey everyone,

I've been encountering a persistent error with Firefox, and I'm hoping someone here might have a solution. Whenever I try to open Firefox, I keep getting an error message that says "Secure Connection Failed" for certain websites. It's really frustrating because it's preventing me from accessing important sites. I've tried clearing my cache and cookies, but the issue persists. Has anyone else experienced this problem, and if so, how did you resolve it?

Thanks in advance for any help you can provide!

Asked by jasime 2 months ago

Last reply by cor-el 2 months ago

Lost session

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Tha… (read more)

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Thank you

Asked by Tomáš 3 months ago

Last reply by jonzn4SUSE 3 months ago

Tabs from other device not showing up

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced. This time, howeve… (read more)

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced.

This time, however, I seem to be unable to retrieve the data from my old computer, there is even a computer in my synced items (I'm hoping from the system before restoring, windows 11 on what used to be windows 10) but am unable to get anything from it, or see the history ect

Asked by bellens_steven_1986 3 months ago

Last reply by jonzn4SUSE 3 months ago

I can't go on github

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no… (read more)

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no one work i have clear my data i removed my antivirus and all my extensions and went into private browsing but I still get this error.

Asked by XEKO 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Prompt in fields have an extra line at the top

I recently noticed that fields on all Web sites I visit have an extra horizontal line at the top of the prompt. Please see attached image. This only happens on Firefox. O… (read more)

I recently noticed that fields on all Web sites I visit have an extra horizontal line at the top of the prompt. Please see attached image. This only happens on Firefox. Other browsers don't have that behavior. How can I restore the normal prompt of a straight vertical line?

Thank you!

Asked by firefox1809 4 months ago

Last reply by cor-el 4 months ago

Openingfirefox

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com this happened after I ran the "refresh firefox" option … (read more)

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Asked by Paul Gritt 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox 11+ memory leak

3 tabs open, left firefox idle on pc and walked away for an hour. Came back, system barely responsive, managed to grab a screenshot. This happens every single day. If I l… (read more)

3 tabs open, left firefox idle on pc and walked away for an hour. Came back, system barely responsive, managed to grab a screenshot. This happens every single day. If I leave firefox idle, or in background for any amount of time, it eats up all the ram and the system grinds to a halt and crashes. Can't get logs, or use profiler. This happens every single day, multiple times per day and only when firefox is in background or pc is idle. I don't use more than 3-4 tabs, this happens on random websites, sometimes even when no websites are open. I can literally open firefox with no tabs and let it sit idle and same thing happens.

Asked by danik9753 3 months ago

Last reply by zeroknight 3 months ago

Firefox says can't start another version is running

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. … (read more)

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. I tried to uninstall and reinstall Firefox it tried to do a "reinstall" it says her profile is no longer available, while inconvenient she still should be able to start it up, but it still gives me the same message. that it is still running and needs closed. Trying to "close it doesn't do anything. I have restarted several times and even did a shut down and restart. Nothing seems to work. I assume some "stub" of Firefox is out there in the system/cache making Firefox think it is is still active but I can't find it to shut it down. Where do I need to go to "end task" on this phantom Firefox?

Other information: 1. We have Norton Security software installed, if that matters. 2. The same seems to happening to Thunderbird, but maybe I need to go to another help forum for that? 3. I am entering this issue from my computer that seems to be just fine with Firefox, so can't send browser data as it is irrelevant to the issue (it's on a different computer and install instance.

Asked by Dren608 3 months ago

Last reply by Terry 3 months ago

Question about: "Your browser is being managed by your organization."

Can someone please alleviate my sudden sudden onset of paranoia and tell me that this is what I suspect it is? That it's just your standard dev tools any user would have,… (read more)

Can someone please alleviate my sudden sudden onset of paranoia and tell me that this is what I suspect it is? That it's just your standard dev tools any user would have, and that a company could configure in deployment to work phones. I exceeded my IT tech talk comfort-level about 32 words ago, and now I'm faking it. I'll try to project confidence.

I don't believe I've ever used InTune on any personal device, but I have on work phones in the past. I mention InTune only because the last time I did use it to load company apps onto a personal phone was in 2016, and it would feel pretty creepy if this had managed to migrate across several years and several organizations to land on my new phone. And, to be clear, I really didn't get uncomfortable until I saw the apps under Flagfox, with an IP tracker, etc. I have a couple exes who have psycho exes; the kind who manipulate their child into putting a keylogger on their ex-wife's machines.

Screenshots in order of rising alarm and intensity of goosebumps.

Thanks- Dave.

LoL... As soon as I hit Share Data, I see those apps bringing up my data to help you troubleshoot, thereby answering my question, but I'll post it anyway. Hopefully, someone gets a laugh out of it.

Asked by davidwbrown66 4 months ago

Last reply by cor-el 4 months ago

Automatyczna aktywacja filtrów

hi For several days now I have been receiving the message "Automatic activation of filters". It goes away after a few seconds but is extremely irritating, how to turn it… (read more)

hi

For several days now I have been receiving the message "Automatic activation of filters". It goes away after a few seconds but is extremely irritating, how to turn it off?

Piotrek

Asked by Myszoor 2 months ago

Last reply by jonzn4SUSE 2 months ago

firefox will not open

ty for your help the lastest MS update 2 days ago12/13/23 on my pc is preventing me from opening firefox regular or private browser. I downloaded new firefox … (read more)

ty for your help the lastest MS update 2 days ago12/13/23 on my pc is preventing me from opening firefox regular or private browser. I downloaded new firefox intalled same results. i have other friends who had this happen to aswell and thought for sure ms would fix or a fix would be on this site. so im surprised on no posts. must be millions of us out here in the dark. please help david

Asked by David Barrows 4 months ago

Last reply by zeroknight 4 months ago