Firefox Support Forum

Have sold loads on Ebay using only Firefox as the browser. Tried to list another item a few days ago, and after entering the details on the first page (Item description and section to list it in) couldn't get beyond that page. The next page appeared not blank but as light grey filled rectangles where the text etc should be. Obviously tried reload. Same over the next day or so. In desperation, used Edge. No problems with that, using the same first page which Ebay had stored for me. Just tried again with Firefox - same fault.

I recently took a hit from potential malware while looking for a owners manual. I now have a popup that looks like the one attached. It looks to be from Mozilla, but I can't be sure. Can you help with this?

A couple of weeks ago the scroll wheel on my Logitech mouse stopped working with Firefox. It works fine on all other applications on my computer but will not work on any web page or any Firefox menu. I am not using XMBC. I updated to Firefox 119.0.1 this morning and it didn't make any difference.

When I have sent an email, it is not seen in 'all mails' nor 'sent emails', it is attached to a thread, when I open the thread, I have to go through many 'header' emails to find it at the bottom. Why is my last email NOT in 'sent', not in 'all mail' - or if it is on the thread, not seen at the TOP, displayed, ready to reply. Sending me nuts. Please advise how I can customize - to see the emails sent and received in REAL time. Currently my sent mail has so few in the folder. How can I stop this. I want All Mail and Sent mail, at the time I sent them. Not buried, Not as threads. I have tried removing threads, and it think it wants to delete them, I don't want that.

yea i don't need help but i cannot believe you guys made an firefox installer so small so its only "390 KB" and a floppy disk only has 1.44 MB meaning it can fit into a storage thing from 40 years ago man that's crazy

(also I'm using you're firefox browser on my crappy 8 years old windows 10 laptop, and ngl its great even tho it sometimes uses a lot of cpu and ram usage it loads fast and the first time i got you're browser it ran great and this old laptop finally can run videos on 720p instead of on chrome barely running 240p)

So I have 2 screens. I put Youtube tutorials in my rightmost screen and have unreal engine open in my leftmost screen. I use my keyboard keys to pause the videos so I can type stuff or make changes as I follow along tutorials. Each and every time I hit pause/play this popup appears in the top-left of my leftmost screen showing a picture of the video that I have open (why this redundancy....I have it full screen already on screen), it shows a huge title of the vid (again with the redundancy I don't need another title of a vid that I am watching to keep appearing), it shows a rewind/play/fast forward which is really really poorly thought out.........we have those keys on our keyboard this just is more stuff blocking our view. All of these things block out the top left stuff in my window (file/edit/asset/window/tools/help)...its so large it blocks out all tabs open in this window...its so large it even blocks out part of my viewport and other areas in that vicinity. Now all of these things it blocks out are important and I need to use them. When I pause vid I am immediately needing to use things in this space. This pop up however just sits there...you can't click it or do anything to get rid of it...it provides NO useful info...it forces you to keep stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...Yes this is exactly how it feels when using it.

Then you turn it off using the solution: media.hardwaremediakeys.enabled = false and your buttons also stop working. So now you cannot pause/play without mousing off screen to YouTube and manually restarting.

So my first and most important question is how to HIDE not disable the use of the buttons associated with this.

My second question that I really want to put in all caps with expletives and maybe copy and paste the question like 5000000 times so that the amount of frustration this causes on a constant basis with every workflow that I need to use vids as part of it...is WHYYYYY?!?!?!

Ait now that last bit was for flair but I'm not even really joking with that one.

I'm trying to run Java in the browser on Linux, but it's not working. I've gone all the way back to Ubuntu 7.10 where the default Java is included with the operating system by default, and it is NOT detected in the latest version of the web browser that it can run, which is 17.

Hello- I am having a very strange thing when using Firefox. I type and certain letters pop that I have not typed. It is different letters that are affected. it has been the E a number 2 shows instead s a m shows instead. There have been others but I did not make note, My solution is to close firefox and reopen. I have updated to newest version. Do you know why this is happening and a better solution. Also when I go to Chrome the letters do not transpose. HElp Stephana

How do I get Firefox to stop suggesting my email address, city, state or other information on lines for logins or applications? I have turned off all the autofill selections in security and privacy and it still offers suggestions. I don't want any suggestions AT ALL.

Hello,

I have reinstalled fresh firefox for like the 5th time now. It continues to not load web site pages completely. One other example, I log in to yahoo mail the page loads. I then click on the mail icon to go to the mail and NOTHING happens.

This is getting old. It only happens with firefox and not MS Edge.

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not get it because you will not let me access my e-mail. This situation has been going on for a few weeks and it is getting irksome. When I call your support people hank up on me.

Hello,

Everytime I have to close my pc with updates or if I just close/ restart it or if it crashed and I have to restart everything, all my most recent tabs (when I do restore last session) are gone but I get all the tabs back from weeks or even months ago. It's very annoying especially I do research and study. I really don't understand. It's like going back in time every time it starts again  :( What is happening ?

Thank you for your help ! Vanessa

Firefox browser problem. When dragging the mouse over text on a webpage to select text I want to copy, some of the selected text and an area of webpage adjacent to the text I'm trying to select is blocked by a box that automatically appears. Sometimes it whites-out a box-shape but usually it's blacks-out. This blocks that part of the page and some of the text I'm trying to select while I'm dragging my mouse and I can't see the mouse while I'm trying to select text within that box. What did I do to cause this and can I change something to make it stop? This is only when using Firefox and I didn't have this issue until October 2023.