Showing questions tagged: Show all questions

Lost passwords and favorites after update...

Hi, I'm in a little bit of a chock... Firefox updated and recommended me to use a new profile. Sadly I chose that option and now I've lost all my previous settings. Panic… (read more)

Hi, I'm in a little bit of a chock... Firefox updated and recommended me to use a new profile. Sadly I chose that option and now I've lost all my previous settings. Panic! Is there ANY way I could get my saved passwords and favorites back from the previous install?!

Greatful for help here...

Best regards Robert

Asked by robsnob 4 months ago

Last reply by cor-el 4 months ago

Latest update is aweful

well your latest update not only crashed my browser, but also crashed my computer, now it takes 1-2 minutes to load a page after your recent update. oh. it also changed a… (read more)

well your latest update not only crashed my browser, but also crashed my computer, now it takes 1-2 minutes to load a page after your recent update. oh. it also changed all of my settings! Great job in setting the internet back 20 years, it makes dial up look lightening fast!

Asked by starman2112 4 months ago

Last reply by jonzn4SUSE 4 months ago

Is Mozilla ever going to fix the Firefox Find problem: So often nothing is there!

You search for a word using Control+F like any other program. It's highlighted on the page if it's there. Or you would think so. But no. Why does Firefox so often say… (read more)

You search for a word using Control+F like any other program. It's highlighted on the page if it's there. Or you would think so. But no. Why does Firefox so often say it found a word when you can clearly see it's not there on the page? Nothing is highlighted. It even gives you the number of results on the Find bar. Some may be there but others are not. This has been like this for years. Why?

Asked by moz2u 4 months ago

Last reply by cor-el 4 months ago

Prevented access to website

Firefox is blocking/preventing me from visiting a website even though it is secure but Firefox does not recognize the certificate issuer. How do I get around this? Thank … (read more)

Firefox is blocking/preventing me from visiting a website even though it is secure but Firefox does not recognize the certificate issuer. How do I get around this? Thank you.

Asked by cagey.k 4 months ago

Last reply by jonzn4SUSE 4 months ago

No links will open to web pages

Hello, I have tried completely uninstalling and reinstalling the browser over five times. I refreshed at least three times. I did the run command prompt exercise. I… (read more)

Hello,

I have tried completely uninstalling and reinstalling the browser over five times.

I refreshed at least three times.

I did the run command prompt exercise.

I went through the all troubleshooting methods possible.

Can you call me at [removed phone# from support forum]

Please have someone connect with me maybe through Google, take over my computer, and locate the problem.

Google and Edge browsers work very well. I wonder whether the competitors want you to fail for users to go with another browser.

Asked by onewalkdav 2 months ago

Last reply by zeroknight 2 months ago

Errors accessing certain websites

I have had two issues since transferring to Firefox from Chrome. Both result in error messages: 1. I have a Revolut bank account for which I get an error message (see … (read more)

I have had two issues since transferring to Firefox from Chrome. Both result in error messages:

1. I have a Revolut bank account for which I get an error message (see below) when I try to log in. When I click the 'Restart Log In' button it retruns me to the orginal log in page with my name and on clicking this I am logged in. I have contacted Revolut support but they say the issue is with Firefox.

2. Other issue I have is that in trying to access some websites I get a messaeg saying that the site cannot be verified with a button to 'Try Again'. Once I click this button I can access the page.

I can work around these issues but they are annoying.

Asked by dyll.davies 4 months ago

Last reply by cor-el 4 months ago

After 120 update this week cannot access some sites including my own local NAS either at all, or without going through sveeral warnings

Updated FF Tuesday evening and noticed first on Wednesday when unable to log in to my Tesco food website. Access not allowed from this server or some such. I tried to us… (read more)

Updated FF Tuesday evening and noticed first on Wednesday when unable to log in to my Tesco food website. Access not allowed from this server or some such. I tried to use the Tesco feedback form and then got alerts both from Avast (saying it was infected) followed by FF refusal to connect. I tried safe mode and removing and adding FF.exe to Avast without change. I reset FF without change. MS Edge allowed access to all these sites without a murmur.

Today i can get to Tesco main site but still not Feedback.

Also my local Synolgy NAS now has a warning that it is dangerous to access from FF. Nothing has been changed in its set up or security. I can and do override and access everything

Something in the Tuesday update has caused this clash. I did think at one point I also saw 120.0.1 being offered but that may have been my confusion.

Happy user of FF fro many years and do not want to change.

Asked by prv.hg 5 months ago

Last reply by zeroknight 5 months ago

Recently saved bookmarks do not display

When I access bookmarks using the manager/editor I see all bookmarks. However when I try to use bookmarks from the dropdown in the toolbar, I only see some bookmarks. I… (read more)

When I access bookmarks using the manager/editor I see all bookmarks. However when I try to use bookmarks from the dropdown in the toolbar, I only see some bookmarks. I think it's the newer bookmarks that are missing but not certain.

Asked by tgvuncanon 4 months ago

Last reply by cor-el 4 months ago

Downloading

Dear Community, I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, b… (read more)

Dear Community,

I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, but get little luck. The file that I would want to download is 8.5GB, and the furthest I get is about 4GB.

I have 2 questions about this.

1) I seem to have a very 'in and out internet connection. It seems to go down at times for no reason, cutting off the download. Is there anything I could do about this? How could I troubleshoot this, please? 2) Does anybody know of any special tools that I can use to download in a more efficient manner, please? Perhaps an extension for Firefox might be able to do this, perhaps? Kind Regards to Anyone Answering this Query, Marek

Asked by MAREK_WES 5 months ago

Last reply by Terry 5 months ago

Hourglass icon slowly down page loading

Stuck with this hourglass logo on tabs since the latest update v121.0 https://imgur.com/a/k26XOm7 Now what I have noted is that this is causing the pages to load slow. … (read more)

Stuck with this hourglass logo on tabs since the latest update v121.0

https://imgur.com/a/k26XOm7

Now what I have noted is that this is causing the pages to load slow. Only ublock extension is installed, tried all dns settings but the result is the same. Is anyone facing the same?

These pages say to change the value and this hourglass thing will be removed

https://support.mozilla.org/en-US/questions/1303416

https://www.reddit.com/r/firefox/comments/igx73s/this_hourglass_icon_on_loading_tabs_in_v80_is/

But I cannot see any option to change the value on that location

https://imgur.com/a/zMRQvka

What to do now?

Asked by billubakra 4 months ago

Last reply by zeroknight 4 months ago

When dom.event.clipboardevents.enabled is toggled to false, pasting in Google Documents no longer work

Some websites, like my bank, don’t let you paste into the password field. I don’t want to manually type in the password. I found a workaround: Go to about:config S… (read more)

Some websites, like my bank, don’t let you paste into the password field. I don’t want to manually type in the password. I found a workaround:


  1. Go to about:config
  2. Search for dom.event.clipboardevents.enabled
  3. Double-click it to change the value to "false"

But the problem is that pasting into a google document no longer works. I have to revert the value back to “true” to get copy-pasting working in a google document.

Is there a way to have the best of both worlds: paste in google docs and paste in sites that block pasting, like my bank?

Asked by Mozilla cheese 5 months ago

Last reply by cor-el 5 months ago

Syncing Firefox browser between computers

I am a long-time user of Firefox and recently had to re-install the browser on my Laptop. I have the latest version of Firefox on both my Desktop and Laptop and have tri… (read more)

I am a long-time user of Firefox and recently had to re-install the browser on my Laptop. I have the latest version of Firefox on both my Desktop and Laptop and have tried to sync my Desktop Settings (tabs, bookmarks, etc ) to my Laptop such that when I open Firefox on the Laptop it mirrors what I see on my Desktop, but to no avail.

Asked by dsmatso 5 months ago

Last reply by jonzn4SUSE 4 months ago

twitter and facebook

I visited Twitter and Facebook looking to contact Graham Hancock. I had to signup. But now everytime I open my browser ---- Twitter and Facebook automatically open … (read more)

I visited Twitter and Facebook looking to contact Graham Hancock. I had to signup. But now everytime I open my browser ---- Twitter and Facebook automatically open up. HOW DO I GET RID OF THESE 2.

Asked by crablegs 4 months ago

Last reply by cor-el 4 months ago

Sites are often not saving login

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to … (read more)

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to eg. my Google account which needs third party autho and all sorts. It is rather annoying having to Login to Google every time I close the Window.

I do not have this setting on: "delete cookies and site data when Firefox is closed" I do have this setting on: "Ask to save logins and passwords for web sites"

It does save my Password and autofill, which makes it easier. But it is still annoying, that I have to login to everything every time.

I have tried reinstalling Firefox, to no avail.

Please Help

Asked by Zilas0053 4 months ago

Last reply by cor-el 4 months ago

tab crash on redirect to microsoft authentication

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a870792… (read more)

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a87079290dc/oauth2/v2.0/authorize?response_type=id_token&scope=user.read......

This is a recent failure (this week), that occured without any changes on my own account to Firefox developer version 121.0b2(64-bits)

I had to install google chrome to overcome this problem. Chrome has no issues with microsoft authentication.

Please solve as soon as possible, otherwise I will be switching to another browser.

Asked by chris vandert 5 months ago

Last reply by TyDraniu 5 months ago

I recently got on your beta channel somehow for firefox for releases and now have a problem

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do? … (read more)

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do?

Asked by Qbertusofborg 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago