Firefox Support Forum

After update, netflix shows message to update browser, see screenshot attached. And sometimes, Mozilla extension webpage does not recognize that it is opened on Firefox browser, see screenshot attached. Firefox version - 122.0.1 MacOS version - sonoma 14.2.1

I am having problems with your Firefox web browser a lot of websites seem to keep crashing and refuse to load and sometimes i am getting errors like this:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

I have checked all settings everything is correct and my web browser is up to date!

I am particularly having this problem on my windows 7 laptop it is a 64bit version.

Any help would on this would be highly appreciated!

Kind Regards

Mark.

Hi, I installed the new update yesterday. This morning, I cannot access anything through my usual Firefox browser. I'm making this report from Google - which is working fine on the same computer. When I try to access any websites, the usual tab opens with a greyed-out "X" (or hourglass?) on the left of the tab - then nothing happens. I've tried restarting - no luck. I suspect yesterday's update was flawed/had a glitch. Please help.

I was trying to resolve a graphics issue with Firefox and Webgl2 on a specific website, so I used a recommended solution in advanced settings, which just spread the problem to other websites. I wasn't really sure what to do at this point, so I tried to just reset all the modified settings to attempt to get back to the first download settings. However, I was unable to do this and now Firefox can't load any pages, even when I've deleted the browser and redownloaded it. How can I get a completely fresh download, or even can I? I'm not tech savvy and extremely frustrated at this point.

Hi,

WSJ opinion pages won't load fully on Firefox. The same webpage works on other browsers. This has been a recurring issue ever since I switched over to Firefox. It's the main reason why I still keep Google Chrome around.

I've tried updating to the newest version of Firefox and also iOS. Also, clearing my cache/cookies works sometimes but the problem keeps coming back.

https://www.gmarket.co.kr/

http://www.auction.co.kr/

There is an error occurring on the payment page.

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this website.

fix the bug ASAP，the use of the newest version of firefox is not to sucks me in this way, but to provide customers with a better service, i do not know why i just updated and there is a problem. Fix it right now!!!!!!!!!!

So, this issue randomly started about a week ago and I've been scratching my head about it ever since, trying to find a solution. I don't know if it coincided with a Firefox upgrade, but I don't think so.

Here's the deal; in Firefox, when I go into google meets, my microphone and camera both show up as turned off with an exclamation mark, meaning I can't turn them on. This is my desktop PC and it has no camera, so the camera I understand. It definitely DOES have a microphone and I've used it many times.

The permission for "use the microphone" is set to allowed. When I click the exclamation mark on the camera, I get a popup saying "meet is blocked from using your camera". When I click the exclamation mark on the microphone button, my audio cuts out for a second, but other than that nothing happens - no popup, no explanation, nothing.

Other apps that use the microphone (i.e.; Teams) work just fine. Same browser, same permissions, same microphone. Microphone test sites also work just fine, so it's not a browser issue.

Using Google Meet in a different browser with the same microphone works just fine. I've tried Chrome and Opera - both work as expected.

On my other PC, a laptop, Google Meet with the same version of Firefox works just fine. So this must be some weird issue related to specifically my desktop.

Here is what I have tried so far; - Remove the mic permissions and set them again. - Clear all cookies, local storage, everything the browser has for this domain. - Turn off all extensions in the browser. - Restart browser, restart PC. - A combination of all of the above (remove permission, local storage, cookies, turn off extensions, close browser, restart PC, then start from scratch).

None of it makes any difference and I'm out of ideas. Does anyone know what the issue might be?

I previously posted this question on Google Meets support and the only reply I got was to try Firefox support... so here we are.

i dont know why but when in fullscreen sites have weird borders around them it seems to be a firefox issue i dont know how to fix it.my computer runs windows 11 if that helps.

Good afternoon:

Yesterday the youtube website loaded fine. Today, if I type youtube.com in the address bar & hit enter it doesn't load.

I thought maybe a corrupt add-on so I removed all youtube related add-ons then rebooted the laptop.

No difference. YT wouldn't load.

It loads fine on edge.

Any ideas?

Regards, Soul

I am unable to login to any website using the "Sign in with Apple ID" option when offered. The login window opens normally, the username and password fields render properly, but then as soon as I hit enter or click login. The confirmation/page with the two buttons one grey one blue that says "continue" appears for a split second and then vanishes. I have turned of all forms of content blocking and the issue still persists.

I get phone notifications that a streamer is live but when I go to their page on Twitch on my laptop, I see them as offline (screen shot).

I've tried clearing cache and cookies and do not currently have any pluggins that affect Twitch.

Despiote having no problems for years this morning my access to making payments online with the Bank of Scotland was blocked. They have indicated that the problem is Firefiox not aligning with their security. can you fix this as i would prefer t remain with firefox.

YouTube keeps blanking out at regular intervals. I can watch videos and try returning to the main page, only to load as blank, with only the menu icon in the upper left corner showing. This keeps happening, and the only solution is to close the browser and use Wise Disk Cleaner (or similar software) to clean the cache before restarting the browser. I have to do this several times pr. Day.

I have tried the most normal solutions I have found, already posted, like:

- Disabling Hardware acceleration - Uninstalling Ad-blockers

I have the following add-ons installed:

- Dashlane - Adblocker Plus - Honey - Return YouTube Dislike - Zotero - Express VPN - LeanLibrary

Are there any other options to attempt to correct this extremely annoying problem? I just want to surf YouTube in peace.

Thanks for any replies in advance!

Attempting to log-in on Twitch with Firefox Browser - Developer version 122.0b9 (64-bit) is currently not possible, repeated messages are prompted by the Twitch website about "unsupported browser" and to contact browser support to resolve this issue.

Clearing cache, disabling extensions did not work. Using regular Firefox works without issues, only noticed this being an issue after most recent update for Firefox Dev browser.

Side effect as well since update is that any Cloudflare captcha is impossible and all website that use Cloudflare to "authenticate" that I'm human just outright fail or continue indefinitely.

Hello,

I have been working with OpenTable support for 2 months. We finally resolved it is not on their end.

Issue: When opening opentable.com the website loads and then a blank page is presented at the end. You can see a flash of the base site and any links that were attempted.

Items attempted to resolve:

• clear cache and history
• updated firefox site
• downloaded, uninstalled and reinstalled firefox
• incognito mode
• removed all all ons/plug ins
• tried links to pages outside of opentable.com

I have their responses and what they have attempted (in emails should you want). I also have snapshots of what I see. The odd thing is completely removing firefox and installing should have fixed it but it didn't.

One thing that does work is links to opentable from restaurants (email or from their websites). Initiating from the base browser does not work.

I am on Windows 10 and all updates have been installed.

This is on macOS Sonoma 14.1.2.

If I copy/type anything into the address bar, and press enter, it disappears and the browser remains blank. As does: selecting any website from the address bar dropdown, opening any bookmark, or attempting to open any file. There is no error, so I'm at a loss how to debug this.

Firefox was working on Ventura. Repeatable with Firefox versions 120-115, have not gone back further. Neither troubleshoot mode nor deleting/rebooting/reinstalling changes anything.