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  • Archived

Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

in upgrade to 108.0.1, halted process to :"sync to phone" at 33%; How do I get that process killed?

The Update to 108.0.1 succeeded, but the partial process for "sync" still shows as partway. Must've clicked that item by mistake, and then killed it after seeing the sc… (read more)

The Update to 108.0.1 succeeded, but the partial process for "sync" still shows as partway. Must've clicked that item by mistake, and then killed it after seeing the scope--since I don't use a smartphone., etc., anyway!

We should be cautioned that this 108.0.1 upgrade is a complicated one. At midnight I just wanted to do a SIMPLE update (release notes listed just one item), shut it off and hit the sack --not be swamped with all the myriad new choices and features to learm! --as I now see.

Asked by GuyinCM 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can I sync certain files only between 2 computers?

I've seen nothing that specifically says this can or cannot be done. It makes sense to me, a non-tech person, though. Why -- or how if it's now possible -- can I sync c… (read more)

I've seen nothing that specifically says this can or cannot be done. It makes sense to me, a non-tech person, though. Why -- or how if it's now possible -- can I sync certain files I select between 2 or more computers? For example, I'd like my "Documents" to be the same on my computers. But I see no reference to doing that. Sub-text: IF that were possible, will Firefox automatically sync so that the resulting file is the most recent version (assuming identical file names)? OR, will Firefox bring all individual files if they are different in any way even if they have the same file name?

Thank you.

LM

Asked by Txasslm 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Enhanced Tracking Protection - Sync Whitelist

Desktop browser. I have many devices, including some on VM. Mix of linux and windows. I've noticed that when I whitelist a site for Enhanced Tracking Protection, I have … (read more)

Desktop browser. I have many devices, including some on VM. Mix of linux and windows.

I've noticed that when I whitelist a site for Enhanced Tracking Protection, I have to repeat the choice in every single device.

Is there a way to have this sync as part of firefox sync?

Asked by abssorb 1 year ago

Last reply by abssorb 1 year ago

  • Archived

Log in on different sites

I can't log in on some sites with Firefox. I've tried to use another browser (microsoft edge) and with that browser the problem is gone.. Two sites that won't let me in w… (read more)

I can't log in on some sites with Firefox. I've tried to use another browser (microsoft edge) and with that browser the problem is gone.. Two sites that won't let me in with Firefox is cdbaby.com and walley.se What is the problem with Firefox that I use as my ordinary browser?

Asked by borrje 1 year ago

Last reply by Alex R 1 year ago

  • Archived

logins password does not sync between platforms

Sorry if this question has been asked before. I am quite a new Firefox user. I have set firefox to sync, but my saved logins and passwords on for example my PC does not s… (read more)

Sorry if this question has been asked before. I am quite a new Firefox user. I have set firefox to sync, but my saved logins and passwords on for example my PC does not sync to my android tablet or phone. How do I fix this?

Asked by efamundsen 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Sync Panel in Settings: Can Not Delete Two Pages Saved (see screenshot)

My sign-in sync panel holds on to two pages. I have cleared history, clicked on them, searched for them in history, signed out, signed back in, searched for sync panel he… (read more)

My sign-in sync panel holds on to two pages. I have cleared history, clicked on them, searched for them in history, signed out, signed back in, searched for sync panel help links -- there they stay. And there I want them gone. Help links address the usual things but not this, to my knowledge. How to delete *that* history?

Asked by Eirann 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Locked
  • Archived

Sync failed - links recoverable?

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only re… (read more)

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only remain on the server for 60 days and that there is probably no log, even offline. But no definitive answer. And my feature request still remains for a history of sent tabs.

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 1 year ago

Last reply by Paul 1 year ago

  • Archived

My sync data lost

Hi, So I had to reset my PC last week , and hoped that the sync was running as expected to recover my bookmark and saved websites data , and no luck ! how can I ge… (read more)

Hi,

So I had to reset my PC last week , and hoped that the sync was running as expected to recover my bookmark and saved websites data , and no luck !

how can I get back my data !!! , I read all across the fourm and I haven't seen any direct answer to this sync issue!! can you please help in this!

Thanks,

Asked by horsenight 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Restore bookmarks

Due to a massive bug, my computer uninstalled Firefox without warning. When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a wa… (read more)

Due to a massive bug, my computer uninstalled Firefox without warning.

When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a way to get them back?

Thank you for your time

Asked by treflev86 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Will i lose my synced Password if i reset my Windows Install?

I've been wanting to reinstall Windows, since my current install has been going for many Years now, and i was wondering if the saved logins i have on my Desktop Browser w… (read more)

I've been wanting to reinstall Windows, since my current install has been going for many Years now, and i was wondering if the saved logins i have on my Desktop Browser would disappear with it if i did that? Or does Syncing it keep it on your Firefox account forever?

Asked by Adryth 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to access Firefox account

I need access to my other Firefox account. It's an account I have for work and it was created while I was a temp. I got hired on by the company and they disabled my old A… (read more)

I need access to my other Firefox account. It's an account I have for work and it was created while I was a temp. I got hired on by the company and they disabled my old AD account and that is the email I used to create a Firefox sync account. I don't have access to that email account anymore so therefore cannot receive a verification email to log in. I would like to change the email on that account to my new address. I really need all those bookmarks. We support well over a hundred different services and such, and it would take weeks or months to build up these bookmarks again. I have the login info for that Firefox account.

Asked by DukeStallion 1 year ago

Last reply by Paul 1 year ago