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  • Archived

Cookies

I clicked on a permission to improve my Cookie protection this morning. I just want to confirm that this is a legitimate Fire Fox protection and not some sort of scam. An… (read more)

I clicked on a permission to improve my Cookie protection this morning. I just want to confirm that this is a legitimate Fire Fox protection and not some sort of scam. Andrew

Asked by oneoldwahoo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Too secure to use?

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work a… (read more)

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

Asked by sharon.lusk 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

unfourtunately Reset password and my data lost , How can get back?

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this … (read more)

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this data have a lot of passwords and bookmarks, How can I FIX IT????

Asked by mahbubur957 1 year ago

Last reply by Paul 1 year ago

  • Archived

Lost passwords after refreshing firefox

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the… (read more)

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the new profile. Although I can see the old login data is there nothing shows up in the saved passwords section in settings. HELP! all my passwords are badly required as I have no other record.

Asked by rjwp2014 1 year ago

Last reply by Terry 1 year ago

  • Archived

what is firefox monitor

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should… (read more)

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should have recently. Would appreciate any assistance. Thanks, Firefox !

Asked by Sunflower44 1 year ago

Last reply by James 1 year ago

  • Archived

connection using OTP failed

Greets to all After last update to 100.0.2 (64bit) connection to National Bank of Greece account is impossible due to an image error occurring, while entering OTP inform… (read more)

Greets to all After last update to 100.0.2 (64bit) connection to National Bank of Greece account is impossible due to an image error occurring, while entering OTP informing :


" error image " connection procedure with OTP failed. Please be sure that your browser allow you storing od cookies and try again.


This does not occur using chrome or edge ...

settings are checked ok, nothing changed recently

Asked by mpampIs 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Clear data" problem

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data In hindsight, this turned… (read more)

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data

In hindsight, this turned out to be a mistake. Previously when using yahoo mail, it let me stay logged in for two weeks. Now I have to log in each time. There are also 2 or 3 other sites that logged me in automatically, but now have to log in every time.

How can I undo what I did?

Thank you for any help you can offer,

Carter

Asked by k8vt 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Password outdated

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to… (read more)

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Asked by john.lee3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Muhammad Farooq

I need help with you please because I am disabled men and lots of health issues that why no understanding how to setup this account I want to add my phone … (read more)

I need help with you please because I am disabled men and lots of health issues that why no understanding how to setup this account I want to add my phone number [phone# removed from public] for verification code second verification by email address code and Samsung account add to linked with my this account and need security protect my account just simple bowser account I need there I can please game in app and if I need I can search what I need example shopping please help me you can check my age on my Samsung account and one picture I already download it please help

Asked by Muhammad Farooq 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

Java Script

Trying to create a new account with CRA for tax purposes, after 20 questions got a message that I need to adjust my setting regarding Java Script Function. Don't have a … (read more)

Trying to create a new account with CRA for tax purposes, after 20 questions got a message that I need to adjust my setting regarding Java Script Function. Don't have a clue what that means

Asked by monicly 2 years ago

Last reply by cor-el 2 years ago

  • Archived

My Logins and Passwords have disappeared

I recently bought a new computer and had my data transferred from the old one, but the vast majority of my passwords have disappeared. Even after copying the logins.json … (read more)

I recently bought a new computer and had my data transferred from the old one, but the vast majority of my passwords have disappeared. Even after copying the logins.json and key4.db files from the "Old Firefox Data" folder, I was only able to recover 8 of my 50+ passwords. I can’t even manually change my passwords one-by-one because I don’t even remember all of my accounts, let alone my passwords.

Please help me.

Asked by autobotsinferior 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Secure Connection Failed

Hi, I get this message fairly frequently: Secure Connection Failed An error occurred during a connection to www.osfashland.org. PR_END_OF_FILE_ERROR The page you ar… (read more)

Hi, I get this message fairly frequently:

Secure Connection Failed

An error occurred during a connection to www.osfashland.org. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When I use another browser (Edge) there seems to be no problem. Any help would be appreciated.

Asked by jameskleinrath 1 year ago

Last reply by Terry 1 year ago

  • Archived

Java not working

I have used for many years Java in Firefox to stream live a stock market app. In order to continue using that app I have to use now Microsoft Edge. I would prefer to cont… (read more)

I have used for many years Java in Firefox to stream live a stock market app. In order to continue using that app I have to use now Microsoft Edge. I would prefer to continue using Firefox. Is there a solution?

Asked by SG 2 years ago

Last reply by Terry 1 year ago

  • Archived

passwords getting delted after format

Hey there, I have recently completely formatted my pc as it was kind of slow.I then reinstall Mozilla fore fox login as turn on sync and had to login to steam but as i wa… (read more)

Hey there, I have recently completely formatted my pc as it was kind of slow.I then reinstall Mozilla fore fox login as turn on sync and had to login to steam but as i was logging in i forgot password so i checked my passwords as it was saved in Mozilla fire fox previously but i didn't see any saved passwords not only form steam i didn't see a single password of different websites saved on it is there any way to get those passwords back (i had already made an account and saved passwords on it but after re-installation I login to my fire fox account and still see no passwords). A quick help will be very much appreciated

Asked by hybbt1406 1 year ago

Last reply by Paul 1 year ago

  • Archived

DNS Leak

In my cfg file for firefox i use a custom DNS server (Quad 9 which uses 9.9.9.9). It appears this causes DNS Leaks while using a VPN. The line is this: lockPref("network… (read more)

In my cfg file for firefox i use a custom DNS server (Quad 9 which uses 9.9.9.9). It appears this causes DNS Leaks while using a VPN.

The line is this: lockPref("network.trr.uri", "https://dns.quad9.net/dns-query"); Obviously instead of writing 9.9.9.9 this line uses the above shown adress.

If i want to use cloudflare which is 1.1.1.1 instead of 9.9.9.9 what adress do i have to use? Still haven't figured this out...

Asked by Firefox_Beginner 1 year ago

Last reply by Terry 1 year ago

  • Archived

Unable to Restore Firefox Acconut with Recovery Keys

Hello, I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys. I've reviewed the followin… (read more)

Hello,

I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys.

I've reviewed the following article: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

However, when I click the pass reset link in the email as dictated in step 2 under the 'Reset your password with your recovery keys' section, I do not see any fields to enter my recovery key as highlighted in step 3. I haven't taken this step yet because I do not want to lose my password and bookmark information associated to my account.

Can you please confirm how to utilize my recovery codes?

Thank you for your time.