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  • Archived

Firefox won't stay logged in

I have tried everything I know (I think) but Firefox won't allow me to stay logged in. How do I accomplish this??? I have researched online and still have not been able t… (read more)

I have tried everything I know (I think) but Firefox won't allow me to stay logged in. How do I accomplish this??? I have researched online and still have not been able to accomplish this.... Google Chrome is no problem.... I stay logged in to it, but not so with Firefox... Help!!!!

Asked by xnman 2 years ago

Last reply by RGW 1 year ago

  • Archived

I'm not able to set a Primary Password

I follow the instructions for setting a Primary Password (which is constantly being asked for!), but the page turns hazy and unaccessable when I click on the 3 dots and I… (read more)

I follow the instructions for setting a Primary Password (which is constantly being asked for!), but the page turns hazy and unaccessable when I click on the 3 dots and I never get to Options. What do I have to do now?

  • Archived

remove emails from firefox

i want to remove these emails from firefox i have already tried to clean cookies and cache but it didnt work and i cannot find anything helpful here. can you guide me to … (read more)

i want to remove these emails from firefox i have already tried to clean cookies and cache but it didnt work and i cannot find anything helpful here. can you guide me to remove first 2 emails from the list. Thanks

  • Archived

saved logins being displayed without being asked to login with system password

Just noticed, this AM, that when I was accessing saved logins screen it was showing the password without being asked to login using the system password. Why is that happe… (read more)

Just noticed, this AM, that when I was accessing saved logins screen it was showing the password without being asked to login using the system password. Why is that happening and how do I fix it?

Asked by arejfour 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot Get Standalone Microphone To Work With Babbel Language Website

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixe… (read more)

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

Asked by woajet777 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Updates

I select manual update yet the rotten things still updates itself every damn time and I have to reset my settings. Really ticking me off and if it doesn't cease I will … (read more)

I select manual update yet the rotten things still updates itself every damn time and I have to reset my settings.

Really ticking me off and if it doesn't cease I will no longer use it.

Asked by rmontey53 1 year ago

Last reply by p21013023 1 year ago

  • Archived

Asking for primary/master password for all passwords every time ?

Hello, (we are using the latest FF) due to technical requirements we share the same Firefox with our children. We use the primary/master password to access all passwords … (read more)

Hello, (we are using the latest FF) due to technical requirements we share the same Firefox with our children. We use the primary/master password to access all passwords but FF asks for it just once at the very begin. Once we type the primary/master password in FF never asks again what means that our children can use them as well. Is there any setting in FF that will ask for the primary/master password every time we access password protected web page ?

Asked by user7777 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Web page does not let me check out

I can get Macy's webpage e.g. and shop items but when checking out a blank page with "searching for secure connection" comes on but the connection never responds. I cann… (read more)

I can get Macy's webpage e.g. and shop items but when checking out a blank page with "searching for secure connection" comes on but the connection never responds. I cannot check out. I believe Macy is a secure webpage. What am I doing wrong? Thanks very much! Alex Weisheit

Asked by acwisdom 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Need to restore .json file after FF update corruption

This will be brief. Can I rename the .corrupt file to restore my logins and passwords? This seems to have occurred during the last update. I am have heart palpitations. … (read more)

This will be brief.

Can I rename the .corrupt file to restore my logins and passwords? This seems to have occurred during the last update. I am have heart palpitations. I have no other backups.

I have two .corrupt files created at the same time (see image), but their appear identical. This is odd. Does this even matter.

thanks for your help,

Liz

current email address: [email removed from public]

Asked by ebbrauer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Login & Password

Hi Firefox Team, I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more tha… (read more)

Hi Firefox Team,

I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future.

Thanks, Kavisha Silva. ([email address])

Asked by KaVisha SilVa 1 year ago

Last reply by Paul 1 year ago

  • Archived

open privacy settings via power automate

im using power automate desktop to open the privacy settings, however the URL 'about:preferences#privacy' does not work However it does work with Edge 'edge://settings/c… (read more)

im using power automate desktop to open the privacy settings, however the URL 'about:preferences#privacy' does not work

However it does work with Edge 'edge://settings/content/cookies'

Can you please advise how to fix this

Asked by bradstarkey158 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox browser

Hi Firefox team Hope you are doing well. Having been using FIREFOX for ages, continue to use it and tell others to use it. For the last couple of days encountering a pr… (read more)

Hi Firefox team Hope you are doing well. Having been using FIREFOX for ages, continue to use it and tell others to use it.

For the last couple of days encountering a problem. I regularly visit www.tribalfootball.com website to read soccer news. Never had any issue. For the last two days, when I go to www.tribalfootball.com, the home page of the site comesup, but then automatically takes me to https://duta.in/tribalfootball-iframe.php after few seconds. Whatever I do to get back to tribalfootball site home page, it again takes me to duta.in website.

Don't know why this is happening and also don't know how to fix it. Uninstalled FIREFOX from my macbook and installed again but the issue still remains. Any help from you would be great. Note that I don't see this issue in Safari browser.

Thanks, Kumara

Asked by kumara121 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Recovery key problem

Hello, I am logged into my account successfully. I have a recovery key but in can't use it because the only option at that point is to create a new one. Also at that poi… (read more)

Hello, I am logged into my account successfully. I have a recovery key but in can't use it because the only option at that point is to create a new one. Also at that point for some reason my password fails! Please can you help? Christopher

Asked by Christopher 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FF Radio Silence on Floating Videos for TWO YEARS

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- noth… (read more)

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- nothing. If the developers are incapable of solving this go ahead and tell us ! We can look for other browser options. I have researched everything to do with the matter and the topic just round and round and round in circles. Dozens claim to have the answer but they are all full of hooey. Simple question -- time to start looking for options other than FF ?

Asked by JoeJupa 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Keeps logging me out

Firefox keeps logging me out of all of my accounts whenever my computer restarts. I saw other people have this problem and post the solution, which was to use custom sett… (read more)

Firefox keeps logging me out of all of my accounts whenever my computer restarts. I saw other people have this problem and post the solution, which was to use custom settings for history and only clear cache and cookies. I tried that and the problem has still persisted for weeks. Is there any other fix for this problem?

Asked by nammy.kasaraneni 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox keeps disconnecting my accounts

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! … (read more)

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! I constantly have to log in again and its incredibly annoying! What do i do?

Asked by libellule.guillemette.2001 1 year ago

Last reply by Terry 1 year ago