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  • Archived

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 2 years ago

Last reply by Terry 2 years ago

  • Archived

stop blocking critical website from opening and operating. Website is: https://pathlms.iardc.org/courses/

Help me to allow https://pathlms.iardc.org/courses/ so I can take critical courses. Firefox is apparently blocking this site. … (read more)

Help me to allow https://pathlms.iardc.org/courses/ so I can take critical courses. Firefox is apparently blocking this site.

Asked by MslJal 1 year ago

Last reply by Dropa 1 year ago

"Access your data for all websites" Can a ADDON transmit that data over the internet?

I understand the necessity of some Extensions / add-ons to "Access your data for all websites" and therefore i agree to that for some of them. So here's the question: Is … (read more)

I understand the necessity of some Extensions / add-ons to "Access your data for all websites" and therefore i agree to that for some of them. So here's the question: Is it possible for the data collected by that ADDON to be transmitted over the internet to either the ADDON maker or any other unknown recipient? Or is it that they indeed are collected but stored and processed locally on my computer and never transmitted elsewhere?

Asked by RHXE 3 months ago

Last reply by TyDraniu 3 months ago

  • Archived

When sharing a specific window in Google Meet, *ALL* popups from extensions will show on Google Meet

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window. I've noticed, however, that no matter wha… (read more)

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window.

I've noticed, however, that no matter what Firefox window is used, if you access an extension that creates a pop-up dialog, such as the Container selection button from Conex, the uBlock origin settings popup for each webpage, or a password manager pop-up such as Bitwarden, those popups will appear on the shared window, even if you decide to do this from another Firefox window altogether.

This is a major security concern for me, as I've had circumstances where the password entry window for Bitwarden will appear on any window, even if I open the extension pop-up from a window not being shared to Google Meet. I'm not sure where to submit this issue, so I'm starting from the Mozilla support page and going from there. Would appreciate anyone's help on getting this issue resolved. Thank you.

Asked by Tariq Kamal 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

My passwords for AT & T E-mails on Firefox stopped working

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the … (read more)

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the first time on that day I am trying to sign-in. I have tried to change my password and it works for a while, and then the same thing happens a few days later. Please help. AT & T tell me that it is the Firefox browser that is doing this. I have tried getting help with AT & T and they can't figure it out.

Asked by suyaki 1 year ago

Last reply by rgeuch 1 year ago

  • Archived

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not bein… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 2 years ago

Last reply by nzmusiclover2192 1 year ago

How to use Advanced Preferences (about:config) to select 'Manual proxy configuration' setting

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am… (read more)

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am unable to find the setting in Advanced Preferences that will select Manual proxy configuration. Could someone please help. Thanks

Asked by jon.christian 2 days ago

Last reply by zeroknight 1 day ago

  • Archived

Can't access AT&T website with browser

When trying to log on to my account at AT&T I get a "timed out" message. I've spent many hours on the phone with ATT and they say it's a problem with the browser set… (read more)

When trying to log on to my account at AT&T I get a "timed out" message. I've spent many hours on the phone with ATT and they say it's a problem with the browser settings. But, I can access other secure accounts I have with other sites. Is there something in my browser settings that need changing for the ATT site? Also, if i use my phone without a wifi connected, I am able to log on at ATT.

Asked by Rob Smith 8 months ago

Last reply by Dan 8 months ago

  • Archived

password

accept one of my several passwords proposed,which have all,without any exception and without any explication,been rejected.This actual rejection proceeding disappoints me… (read more)

accept one of my several passwords proposed,which have all,without any exception and without any explication,been rejected.This actual rejection proceeding disappoints me now very much after a very long a

Asked by Julien Roden 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Secure Connection Failed Error Code:SSL_ERROR_RX_RECORD_TOO_LONG

This has happened to me several times and I've uninstalled and reinstalled Firefox, but then it happens again weeks, months later. It says to contact Mozilla for a corr… (read more)

This has happened to me several times and I've uninstalled and reinstalled Firefox, but then it happens again weeks, months later. It says to contact Mozilla for a correct certificate but how do I do that. There's no instructions on how to do this. Any help you can provide will be greatly appreciated. Thanks so much.

CajunGrl

Asked by CajunGrl 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Password lost.

Hello there, i recently was going to change a password, but i then lost it. I updated the password before it changed and exited out of the change part, this resulted in … (read more)

Hello there, i recently was going to change a password, but i then lost it.

I updated the password before it changed and exited out of the change part, this resulted in me loosing the password.

any way to re obtain it??

Asked by SnapFloresco 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't use Firefox

Other than the most used sites, maybe five, firefox will not follow search for any new site, occasionally after three or so attempts. I have checked my security settings… (read more)

Other than the most used sites, maybe five, firefox will not follow search for any new site, occasionally after three or so attempts. I have checked my security settings but i still feel like that is what is causing the issue.

Asked by parker.paige 1 year ago

Last reply by cor-el 1 year ago