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  • Archived

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 1 year ago

Last reply by Terry 1 year ago

  • Archived

Did Not Connect: Potential Security Issue

Someone could be trying to impersonate the site and you should not continue. Websites prove their identity via certificates. Firefox does not trust www.google.com becaus… (read more)

Someone could be trying to impersonate the site and you should not continue.

Websites prove their identity via certificates. Firefox does not trust www.google.com because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates. error code : SEC_ERROR_UNKNOWN_ISSUER cant open any sites......after connecting to a hotspot of adguard installed mobile........

Asked by Rajesh Kumar Sahu 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

When sharing a specific window in Google Meet, *ALL* popups from extensions will show on Google Meet

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window. I've noticed, however, that no matter wha… (read more)

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window.

I've noticed, however, that no matter what Firefox window is used, if you access an extension that creates a pop-up dialog, such as the Container selection button from Conex, the uBlock origin settings popup for each webpage, or a password manager pop-up such as Bitwarden, those popups will appear on the shared window, even if you decide to do this from another Firefox window altogether.

This is a major security concern for me, as I've had circumstances where the password entry window for Bitwarden will appear on any window, even if I open the extension pop-up from a window not being shared to Google Meet. I'm not sure where to submit this issue, so I'm starting from the Mozilla support page and going from there. Would appreciate anyone's help on getting this issue resolved. Thank you.

Asked by Tariq Kamal 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Help with extentions For security reasons!

I need permission to Don't Allow extensions to run On Private in Firefox Browser! Yes, I did Allow for private mode to run, But I don't want this way?, Can you allow me t… (read more)

I need permission to Don't Allow extensions to run On Private in Firefox Browser! Yes, I did Allow for private mode to run, But I don't want this way?, Can you allow me to change it please, help me?. my email is biblegodly5@gmail.com thank you for asking in error! message on Browser.

Asked by biblegodly5 1 year ago

Last reply by Terry 1 year ago

  • Archived

Is it ok to delete "cert-revocations" folder?

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely… (read more)

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely? What cons of deleting this folder? and why Firefox doesn't clean this folder periodically?

Asked by 2bc78b7508 1 year ago

Last reply by cor-el 1 year ago

  • Archived

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot Get Standalone Microphone To Work With Babbel Language Website

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixe… (read more)

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

Asked by woajet777 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Need assistance changing primary mail address

Hello! I recently lost access to my mail address and can thus no longer use it. This address is linked to my firefox account and since I haven't added a secondary mail ye… (read more)

Hello! I recently lost access to my mail address and can thus no longer use it. This address is linked to my firefox account and since I haven't added a secondary mail yet, I can't change the primary address or add a new address because all actions require a security code that is send to my now defunct mail address.

I could really need your assistance.

Asked by DracoDruid 1 year ago

Last reply by Paul 1 year ago

  • Archived

My passwords for AT & T E-mails on Firefox stopped working

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the … (read more)

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the first time on that day I am trying to sign-in. I have tried to change my password and it works for a while, and then the same thing happens a few days later. Please help. AT & T tell me that it is the Firefox browser that is doing this. I have tried getting help with AT & T and they can't figure it out.

Asked by suyaki 1 year ago

Last reply by rgeuch 10 months ago

  • Archived

stop blocking critical website from opening and operating. Website is: https://pathlms.iardc.org/courses/

Help me to allow https://pathlms.iardc.org/courses/ so I can take critical courses. Firefox is apparently blocking this site. … (read more)

Help me to allow https://pathlms.iardc.org/courses/ so I can take critical courses. Firefox is apparently blocking this site.

Asked by MslJal 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox informs me that my browser is being managed by my organization.

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using … (read more)

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using Firefox in Linux Mint. Thank you for your help.

Asked by owen58191 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

FIREFOX HAS BECOME HACKERVILLE

I enjoy Firefox, however I've recently realized that hackers are using the Firefox browser to attack and enter my system, despite a firewall and VPN and even in private b… (read more)

I enjoy Firefox, however I've recently realized that hackers are using the Firefox browser to attack and enter my system, despite a firewall and VPN and even in private browser. I've been forced to cease use of the Firefox browser and decided to bring this to your attention after realizing that this surely will become widespread if not already. Is Firefox aware of such attacks and if so what are you doing about it and when do you think I will be able to safely use your browser again? Also I'm open to explore any suggested setting that may help with the security of your browser. Thanks.

Asked by rogerthinker 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to set/Over ride TimeZone in Firefox ?

Would be nice if someone from Mozilla could build this into the browser, so users can easily change their Time Zone. ( Timezone Difference: The time zone of your browser… (read more)

Would be nice if someone from Mozilla could build this into the browser, so users can easily change their Time Zone.

( Timezone Difference: The time zone of your browser is UTC while your request IP location timezone is different. )

Currently have privacy.resistFingerprinting on which is giving website the UTC time zone. How do I change this without disabling the setting.

Can I go into About:Config and add a new timezone?? that the Javascript request will find.

Asked by RedFoX 1 year ago

Last reply by James 1 year ago