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  • Archived

It does not open a very well-known website

Gentlemen, I try with Firefox to open cosmote.gr which is the main Greek telecommunications company and it gives an error www.cosmote.gr. PR_END_OF_FILE_ERROR. and it won… (read more)

Gentlemen, I try with Firefox to open cosmote.gr which is the main Greek telecommunications company and it gives an error www.cosmote.gr. PR_END_OF_FILE_ERROR. and it won't open no matter what i tried. Please instructions.

Asked by dkglaros 1 year ago

Last reply by Terry 1 year ago

  • Archived

Potential Hack / Unauthorized Login

Good afternoon, My name is Darren Green and earlier this morning, I received an email stating that my account had been used to log into a Chrome Browser in New York arou… (read more)

Good afternoon,

My name is Darren Green and earlier this morning, I received an email stating that my account had been used to log into a Chrome Browser in New York around 4 AM CST. I was unaware of this login until checking my email around 9 AM CST and immediately changed my password for my FireFox account and enabled two factor authentication.

I do not know how my account was used to login from that browser and I am wanting to make sure my passwords and sensitive information are secure. Is it possible to check the legitimacy of the login and/or the login and editing history of my account?

Any help would be greatly appreciated. Feel free to email me at my account email address for any updates and additional information.

Asked by dg10 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to Open Popup

Hi Mozilla, I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error. So… (read more)

Hi Mozilla,

I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error.

Sorry! We're unable to find the page you were looking for due to a technical problem

The window is a secondary page that allows me to view, edit my future payments. It was working until about 3 versions of FireFox. The Bank tells me that the problem is not at their end but at mine and they suggest it seems to be a block of the secondary window. I have tried to adjust HTTP and HTTPS all to no effect. Is their some debug log I can send to help with the issue to get a solution?

Regards, Greg.

Asked by GAC 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How to allow saved passwords to work in private viewing

Is there a way so that when I’m using private windows that the managed passwords will work? Even ever I’m in a private window I have to enter user ids and passwords for … (read more)

Is there a way so that when I’m using private windows that the managed passwords will work? Even ever I’m in a private window I have to enter user ids and passwords for sites that I have the passwords saved. If I go to a normal window it works fine. This makes using private windows too annoying at times to even use.

Asked by dmitche3 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

Ring Free Softphone Desktop Windows 10

Provisioning link for RingFree Communications Windows 10 desktop softphone not working in Firefox on windows but works on MAC ??? Has anyone found a work around for … (read more)

Provisioning link for RingFree Communications Windows 10 desktop softphone not working in Firefox on windows but works on MAC ??? Has anyone found a work around for this ?

The weird thing....Running Firefox 99.0.1 on a MAC it works fine, but fails everytime for windows. Clicking the provisioning link from my outlook email opening in firefox. Upon clicking on the provisioning like it fails to provision the Ring Freesoft Windows 10 Softphone Desktop client... It works for Chrome and Internet Edge PLEASE HELP

Asked by mastertechwizard 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News on occations. How can I correct this?

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News at times. Amazon and other sites (pop-ups) think that I will pay in euros and … (read more)

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News at times. Amazon and other sites (pop-ups) think that I will pay in euros and read ads in german. How can I correct this?

Asked by davidsonbx 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Password

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to t… (read more)

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to talk to a human on the phone? thanks, Tyler

Asked by TDS 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Asking for password.

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which o… (read more)

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which opened a window allowing me to quit but now it doesnt matter how many false passwords I enter it wont allow me to access my computer.

Asked by colin59 1 year ago

Last reply by colin59 1 year ago

  • Archived

Problems logging into and payment processing same site

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Setting… (read more)

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Asked by mcclungjohn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Two Factors Authentication always requested

Hi forum, I use Firefox 104.0 (64-bit) in Ubuntu. I use Firefox to connect to my gmail and my professional services which requires two factor authentication. For each of… (read more)

Hi forum,

I use Firefox 104.0 (64-bit) in Ubuntu. I use Firefox to connect to my gmail and my professional services which requires two factor authentication. For each of these services I check "Don't ask me again on this device". But each time I restart my laptop, I have to enter again my TFA. I guess this is a configuration problem, but I can't find which one is it: I don't know browse in private mode, so it should be something else. Any ideas? Kind regards

Asked by nz.mat80 1 year ago

Last reply by cor-el 1 year ago