Showing questions tagged: Show all questions
  • Archived

I DO NOT LIVE IN USA !!

For weeks now I have had repeated problems in signing in to Gmail and Firefox Browser. I am continually being asked to identify myself and to change passwords etc. At th… (read more)

For weeks now I have had repeated problems in signing in to Gmail and Firefox Browser. I am continually being asked to identify myself and to change passwords etc. At the root of the problem appears to be thzt Google or Firefox has decided that I live in USA. I have never even visited USA. I have lived in FRANCE some 25 years. But, someone has decided otherwise and I suspect it is someone with a VPN who keeps changing his address. There is possibly a fault with the latest version of Google which over-writes the French telephone dial code (0033) with a code from USA. My IP address is also changed to a US number. The last time I did a trace I arrived at gchao.com in Florence , Colorado. (23.249.172.213).

I have tried three times to bring this problem to Google but I never receive an answer.

I have three levels of anti-malware in use. The problem appears to principally relate to an HP portable running Windows 10. VIZ ---

Firefox on Windows 10 United States (estimated) IP address: 104.243.212.135 09:16:46 (CDT) Sunday, 28 Jun 2020

I cannot spend the rest of my life changing passwords. Can you plrease help me.


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by poplars07 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Privat bleiben

Ich bin ganz schön erschrocken, wie ich ausspioniert werden könnte, oder getrackt oder wie auch immer. Gibt es eine Generaleinstellung in Ff um dies zu unterbinden? Diese… (read more)

Ich bin ganz schön erschrocken, wie ich ausspioniert werden könnte, oder getrackt oder wie auch immer. Gibt es eine Generaleinstellung in Ff um dies zu unterbinden? Diese Frage kommt von Peter

Asked by expert.info 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Logins and Passwords not filling in

I have saved many logins and passwords in the password manager. When I open a page which needs these details, they never auto fill. I have checked that all necessary opti… (read more)

I have saved many logins and passwords in the password manager. When I open a page which needs these details, they never auto fill. I have checked that all necessary options are checked. I'm baffled as to what I should try next.

Thanks for any help you can offer.

Steve Andrews

Asked by sandrews9009 1 year ago

Last reply by cor-el 1 year ago

  • Archived

changing primary email for firefox account

I have a windows 7 vista and when I set up my account for fire fox I had an AOL email account I deleted AOL and no longer use, so in wanting to change my primary email … (read more)

I have a windows 7 vista and when I set up my account for fire fox I had an AOL email account I deleted AOL and no longer use, so in wanting to change my primary email for my profile it will not apply. Says in instructions there is a (primary change button) for this function but there is not.

Asked by dlynn7363 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unknown user on my history

Hi bit of a weird one. I keep finding a history of hard core porn on my desk top which only uses firefox. The first time i discovered it we checked my wifes phone which r… (read more)

Hi bit of a weird one.

I keep finding a history of hard core porn on my desk top which only uses firefox. The first time i discovered it we checked my wifes phone which runs safari and there was a history of it which seemed to correlate but I then today I wanted to pick up on some work from yesterday and this morning there were several sites in the history. My kids are 10 and 8 and I was worried they had got into something by accident and with lockdown theyve had much more internet usage. My internet is password protected, it feeds a desktop, tv laptop and iphones. Todays hits were only on desktop which only uses firefox and no one could have used it.Any ideas as to what might be going on, unfortunately the history doesn't give a time which would help narrow it down.

Asked by tommcfarling 1 year ago

Last reply by the-edmeister 1 year ago

  • Solved
  • Archived

Password not saved for local network log-on

I'm using Firefox 77.0.1 In earlier versions of Firefox, the password needed for a local log-on to an ip address was auto filled. Unfortunately with the latest version it… (read more)

I'm using Firefox 77.0.1

In earlier versions of Firefox, the password needed for a local log-on to an ip address was auto filled. Unfortunately with the latest version it needs me to manually enter the user name and password every time.

I've tried editing the Firefox about:config where a previous suggestion was to change the "signon.autofillForms.http" to "True", the local web address in question is http://172.20.10.9 and may therefore be regarded as insecure.

Microsoft Edge has no issue with saving and using the user name and password.

Thanks

Asked by dave.g4aon 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox password manager

I would like to disable Firefox Lockwise and revert to the original password manager. Previous posts suggested using about:config to edit the signon.management.overideURI… (read more)

I would like to disable Firefox Lockwise and revert to the original password manager. Previous posts suggested using about:config to edit the signon.management.overideURI. However, this line does not exist in my config. I am using Firefox version 77. If I cannot get back to the original password manager I am sorely tempted to remove Firefox 77 and install an older version!

Asked by dr.charles.merry 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to disable political propaganda from Mozilla

When you open a new tab a "snippet" is shown at the bottom of the page. According to the preferences this is for "Updates from Mozilla and Firefox". Now I'm starting to s… (read more)

When you open a new tab a "snippet" is shown at the bottom of the page. According to the preferences this is for "Updates from Mozilla and Firefox".

Now I'm starting to see messages about how I can fight racism and how I should be proud of who I am.

Is there a way to limit the messages to things that are actually related to Firefox? I want to see important technical updates. I see enough political statements everywhere else.

Asked by argh1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Master Passwort und gespeicherte Passwörter werden gelöscht

Seit einem der neuen Updates sind meine Passwörter nicht mehr gespeichert. Ich habe daher mein Profil neu gemacht und wie vorgeschlagen ein Master Passwort vergeben. Dara… (read more)

Seit einem der neuen Updates sind meine Passwörter nicht mehr gespeichert. Ich habe daher mein Profil neu gemacht und wie vorgeschlagen ein Master Passwort vergeben. Daraufhin wurden die Passwörter wieder gespeichert.

Allerdings hielt dies keine 3 Tage. Heute war schon wieder alles weg.Woran kann das liegen und wie kann man das wieder beheben?

Asked by nancyheinicke 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

How do I turn 'pop-up blocked' message on again?

So, I want to turn the message that tells you when a pop-up(s) has been blocked as is shown here: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-tro… (read more)

So, I want to turn the message that tells you when a pop-up(s) has been blocked as is shown here: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting Unintentionally, I clicked on 'don't show this message anymore'. How to turn this on again? Thank you.

Asked by Juanchi-09 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

MFA on Mobile number

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not… (read more)

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not that efficient. how can I do that?

Thanks, Gaurav

Asked by gaurav.sharma1274 2 years ago

Answered by Wesley Branton 1 year ago

  • Archived

Certificate handling in Firefox 78.0.

Hi, could anyone tell me the difference between the policy settings Import Enterprise Roots and new for Firefox 78.0 : security.osclientcerts.autoload. Thanks Juergen … (read more)

Hi,

could anyone tell me the difference between the policy settings Import Enterprise Roots and new for Firefox 78.0 : security.osclientcerts.autoload. Thanks Juergen

Asked by Juergen.schroth 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Unable to Clear Cookies and Site Data and unable to uncheck Delete cookies and site data when Firefox is closed.

I have tried to Clear Cookies and Site Data repeatedly in Standard, Strict and Custom modes with no success and repeated that test when trying to uncheck Delete cookies a… (read more)

I have tried to Clear Cookies and Site Data repeatedly in Standard, Strict and Custom modes with no success and repeated that test when trying to uncheck Delete cookies and site data when Firefox is closed. Incidentally this problem began occurring when Firefox offered me the opportunity to use DNS Over HTTPS. I Like using DNS over HTTPS although it may very well be that hackers and info miners (Phishing) do Not like this new firefox setting and have adjusted their cookies into Permanent SOLs. Google hires hackers for many things. How can you help me you ask? Please repair the problem.

Asked by f3iu6pifo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Confirm Identity

After putting in my username and password, at a site I frequently access, it asks me a 'confirm identity' question. This happens each time I sign in, even though I check … (read more)

After putting in my username and password, at a site I frequently access, it asks me a 'confirm identity' question. This happens each time I sign in, even though I check the box saying I am using a trusted computer.

Asked by rjgulovsen 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The "never save" function for usernames and passwords does not work

Even though I say "never save" for logging in to a website, when I login the next time, it asks me again "if I want to save password". I have also gone to the exception l… (read more)

Even though I say "never save" for logging in to a website, when I login the next time, it asks me again "if I want to save password". I have also gone to the exception list and manually entered the websites, and even though I block and save that website, the websites disappear from the exception list and I am again asked if I want to save password.

Asked by Danny 1 year ago

Last reply by the-edmeister 1 year ago

  • Solved
  • Archived

Screen sharing for Glance Technologies (aka Perk Labs) is blocked by some Firefox Privacy settings?

My financial firm rep said they use Glance Technologies (aka Perk Labs) for screen sharing with their client devices. However, the screen sharing could not be made to wor… (read more)

My financial firm rep said they use Glance Technologies (aka Perk Labs) for screen sharing with their client devices. However, the screen sharing could not be made to work today with the rep on the phone, even though I unchecked the button in my Firefox Privacy settings for blocking popups. I am now wondering if some other Privacy settings in Firefox are known to create issues with Glance Technologies screen sharing. It would also be interesting to find out more generally about Firefox settings and screen sharing using other screen sharing technology firms.

Asked by Quenchoo 1 year ago

Answered by ARMAN KHAN 1 year ago

  • Archived

Logging into Apple Forum with FF logi and password

FF 77.01 and previous versions login and password that are saved does not work correctly. When trying to login to Apple forum it will show a login name which does not sho… (read more)

FF 77.01 and previous versions login and password that are saved does not work correctly. When trying to login to Apple forum it will show a login name which does not show in FF "logins and password" or I have to type the whole login name before the password is recognized. The problem is it is not consistant when logging into Apple forum I may click on the login and it works or I click on login and have to enter my logiin acount. Another problem is I click on the login name and it shows 2 login names one correct the other doesn't exist in the "loging and password" field.

Why does this occur?

Asked by Mace2 1 year ago

Last reply by Mace2 1 year ago