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Debug symbols server issue

Hello, I'm willing to debug an older release of Firefox (ver. 98.0). In order to do that, since I don't want to compile, I wanted to download the debug symbols from Mozi… (read more)

Hello,

I'm willing to debug an older release of Firefox (ver. 98.0). In order to do that, since I don't want to compile, I wanted to download the debug symbols from Mozilla's symbol server. I followed the documentation provided about this service but I still can't make the server give me something else than 404 Not Found.

From what I understood, I tried fetching symbols using this URL : https://symbols.mozilla.org/firefox/firefox-98.0-Linux-20220304153049-linux64-mozilla-release-symbols.txt

But the file doesn't exist. The /firefox sub-directory doesn't exist either.

How do I properly use this service ? Thank you for your time,


Tim

Asked by SuMo Bot 2 years ago

Last reply by SuMo Bot 2 years ago

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Themes

Dear Mozilla I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and c… (read more)

Dear Mozilla

I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and closing the browser once or twice the list of themes no longer shows what each theme looks like. I reset Firefox and the image of each theme reappears. It's quite tedious as i said to have to do this once or twice a day. Is this problem occurring because i have too many themes on the list?. I have turned off all other extensions and the same problem keeps happening. I don't know what to do.


/edit: Please put a space after periods as there were unintended links.

Asked by pmj 1 year ago

Last reply by James (On Leave) 1 year ago

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I am absolutely FURIOUS extension no longer work or icons appear (ublock, avast, etc)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying … (read more)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying myself to fix this i dont know what do anymore i am so very very angry, i am beyond fury with this i cant get any help i just cant believe this is happening

Asked by SuMo Bot 2 years ago

Last reply by SuMo Bot 2 years ago

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DownThemAll is missing on the right-click but active in Extensions

I downloaded the DownThemAll Firefox extension, and I see it in my settings under Extensions, however, when I right click on a web page, there is nothing in the list to a… (read more)

I downloaded the DownThemAll Firefox extension, and I see it in my settings under Extensions, however, when I right click on a web page, there is nothing in the list to allow me to use the extension. I did not receive any instructions on how to use the extension either like I receive when I update my Firefox Browser. I have checked everywhere in my browser for something that allows me to use the Extension, but there is nothing. Attached is a snippet that shows my right click in an area on a webpage that I would like to download.

RM Cascio

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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Change to Menu Bar sort order

macOS Catalina 10.15.7, Firefox 108.0.1 For as long as I remember, Firefox has ordered the window list that is displayed by selecting Window in the top Menu Bar in the o… (read more)

macOS Catalina 10.15.7, Firefox 108.0.1

For as long as I remember, Firefox has ordered the window list that is displayed by selecting Window in the top Menu Bar in the order that the windows were created. This past week after a computer restart, the order has changed to alphabetic based on the title of the window. How can I get back to the previous method, ordered by creation time?

This is similar to another question by redochre77 on 11/9/22 https://support.mozilla.org/en-US/questions/1396298

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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Browsing history now only goes back one month: how to recover older history?

Firefox used to show our browsing history from years ago. Tonight we tried to access our history and all of a sudden it goes no further back than this month. How did th… (read more)

Firefox used to show our browsing history from years ago. Tonight we tried to access our history and all of a sudden it goes no further back than this month. How did this happen, and how can we get the older history back?

We have been researching this for several hours tonight and have already tried many of the suggestions such as viewing the places.sqlite file--which we did, but which also only showed history going to the beginning of June--trying to view the index.dat file--which came up empty using the index.dat analyzer reader--and trying to read a JSON file that is called "session store backups."

OS Windows 10

We know our way around a computer, more or less, but are not programmers or coders.

Asked by SuMo Bot 2 years ago

Last reply by myjunkshere 2 years ago

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Location

Hi, My name is Jose and Good afternoon, I'm not very good with computers but I have notice that on Facebook Security and log ins it says (Windows PC · Cedar Mill, OR, Un… (read more)

Hi, My name is Jose and Good afternoon, I'm not very good with computers but I have notice that on Facebook Security and log ins it says (Windows PC · Cedar Mill, OR, United States Firefox) But I'm in Miami FL. Is that Firefox location or Im been jacked. Thanks

Asked by SuMo Bot 3 years ago

Last reply by cor-el 3 years ago

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session restore problem

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous ses… (read more)

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous session, where i had opened another tab while it had the restore session tab open, this usually isn't a problem.

However it lost the session to restore, I have tried a complete copy from %APPDATA%/Roaming/Mozilla over to the new system, but to no avail, the session can still be restored on the other setup currently, which I had copied over manually to try resolve.

I even tried to copy the files 1 by one to test from sessionstore-backups and renaming to sessionstore.jsonlz4, however upon opening firefox, it rewrites the 9.5MB file with a 2KB file and I have no session to restore.

Is there a way I can resolve this as I don't remember all the tabs, I do need to go through them, but several I had open to return to.

Any help would be appreciated so I can get these back and go through them, would be easier than trying to copy all the URL's one by one to check them

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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firefox keeps logging me out of google and google is being an ass

Basically because I live in Puerto Rico, the push updates and texts are wonky for some reason, so it makes the 2 factor identification really hard. I recently got a new l… (read more)

Basically because I live in Puerto Rico, the push updates and texts are wonky for some reason, so it makes the 2 factor identification really hard. I recently got a new laptop and for some reason ever since then firefox keeps signing me out whenever I restart the computer. It's a big pain because of the puerto rico issues I have to temp undo the 2 factor thing... Which as a company who likes security... I'm sure you can appreciate how much of a pain this is. I'm super sure it's a dumb fix, but how can I make it so google doesn't sign out of firefox specifically everytime I restart my laptop please???

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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1370719 contained a response to my problem, but it is greek to me

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached. 1370719 had a … (read more)

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached.

1370719 had a response that made no sense to me.

Is there anyway to fix this issue?

David

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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Firefox starts but does not work

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to g… (read more)

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to get onto the internet. Jim Klein

Asked by JimKlein 3 years ago

Answered by jscher2000 - Support Volunteer 3 years ago

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Proxy Setting Grayed Out

I am using Windows 10 with Firefox 99.0 and I am trying to configure a Manual Proxy but my Proxy settings are all grayed out so I cannot even select Manual Proxy. I am l… (read more)

I am using Windows 10 with Firefox 99.0 and I am trying to configure a Manual Proxy but my Proxy settings are all grayed out so I cannot even select Manual Proxy. I am logged in to my Firefox account. This happens both with and without VPN.

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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Does not print from browser to WiFi printer

A Wi-Fi connected printer is available. On work it is necessary to print some reports from the browser. But they are not printed, although everything works from office pr… (read more)

A Wi-Fi connected printer is available. On work it is necessary to print some reports from the browser. But they are not printed, although everything works from office programs or viewing PDF files. Help. Advise a solution.

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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2 internet Service providers

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet s… (read more)

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet service provider in ste-Marguerite du Lac Masson Quebec how can I do that ?

Asked by Georges 3 years ago

Answered by cor-el 3 years ago