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Virus

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the … (read more)

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the number just for grins, Nancy wanted me to go to th help.info and turn over control to a “technician” so it could be repaired. In strong terms I explained to Nancy what she could do with her web site. I replaced HD and installed back up from external hard drive.

Asked by clarence1141 1 hour ago

Last reply by Paul 57 minutes ago

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Firefox won't find some web sites, other browsers do just fine IOS 11.2.3

Got one response from a volunteer but that response, unfortunately, was for Windows. I'm on a Mac... When I select the bookmark, Firefox does nothing, apparently. iPhone … (read more)

Got one response from a volunteer but that response, unfortunately, was for Windows. I'm on a Mac...

When I select the bookmark, Firefox does nothing, apparently.

iPhone works just fine on sites that Firefox won't access, so it's not the modem or the ISP.

Thanks in advance!

Asked by updates 1 year ago

Last reply by cor-el 1 year ago

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FIREFOX FAKE NEWS SUGGESTIONS

I'm not sure if Firefox is aware that their news suggestions are mostly Leftist-Globalist Anti-American Fake News & Misinformation. They seem to be promoting the corr… (read more)

I'm not sure if Firefox is aware that their news suggestions are mostly Leftist-Globalist Anti-American Fake News & Misinformation. They seem to be promoting the corrupt establishment, truly frightening.

Asked by freedomfighter4liberty 1 year ago

Last reply by Paul 1 year ago

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New Firefox Browser

Just downloaded the subject and made it my default browser. However 'googles' browser 'defaults' to the field. How do I get rid of an intrusive unwanted browser. ...Thank… (read more)

Just downloaded the subject and made it my default browser. However 'googles' browser 'defaults' to the field. How do I get rid of an intrusive unwanted browser. ...Thanks...Thomas

Asked by clearwater1 1 year ago

Answered by FredMcD 1 year ago

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WEB SEARCH PROBLEM

dear Firefox community, When I try to search something through the websearch ,it automatically gets transfered to the adress bar.Everything was normal and okay before the… (read more)

dear Firefox community, When I try to search something through the websearch ,it automatically gets transfered to the adress bar.Everything was normal and okay before the update to 89 version.Pls,tell e the solution to this problem.

Asked by AZiZUR RAGiB 1 year ago

Answered by Franz_von_Suppe 1 year ago

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Searches in the address line

Hello. My home page is Google's search pane. However, when I begin to type in my search string, FF throws me up to the address line. How can I stop FF from moving my se… (read more)

Hello.

My home page is Google's search pane. However, when I begin to type in my search string, FF throws me up to the address line.

How can I stop FF from moving my search string from the Google search pane (middle of page) up to the address bar?

Many thanks,

Mark

Asked by Mark.H 1 year ago

Answered by Franz_von_Suppe 1 year ago

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Update nags when I'm already up-to-date

Every time I restart my up-to-date Firefox I must dismiss a pop-up nagging me to update Firefox. I would like to know when an update is really available, but these nags o… (read more)

Every time I restart my up-to-date Firefox I must dismiss a pop-up nagging me to update Firefox. I would like to know when an update is really available, but these nags otherwise are counter-productive. How can I stop them? (I use the release channel.)

Asked by Odin3 1 year ago

Answered by cor-el 1 year ago

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After Update, no profile and no folder in library

I went to update this morning when asked and then got the "profile missing" error pop up. I searched for the folder as advised but its no longer in my library folder. … (read more)

I went to update this morning when asked and then got the "profile missing" error pop up. I searched for the folder as advised but its no longer in my library folder.

Any suggestions? I really need the info in firefox and would not have even updated if i knew this was even thought of happening.

Also, tried to download and install firefox again and still get the same error..

Asked by jamiemorris215 1 year ago

Answered by jamiemorris215 1 year ago

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Where is my Yahoo?

When I launch Firefox, it refuses to open My Yahoo, which is the home page I have been using for many years. My.yahoo.com is still entered in Settings as my home page. Ev… (read more)

When I launch Firefox, it refuses to open My Yahoo, which is the home page I have been using for many years. My.yahoo.com is still entered in Settings as my home page. Even if I type the URL into a new tab, it will not load. I have now switched to Edge as my default browser and it is working just fine. I would like to go back to Firefox, but there is no way I can do that if it wont even let my use my preferred home page. This is the second time I have presented this problem. So far - no response. I can be reached at ... @yahoo.com.

Asked by caribsailor 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Not displaying correctly??

My screen is not displaying porpely, the one on the left is firefox and safari is on the right. Also when I have a menu pop up it is completely see through. Already tried… (read more)

My screen is not displaying porpely, the one on the left is firefox and safari is on the right. Also when I have a menu pop up it is completely see through. Already tried resetting firefox but no luck. Pretty sure it's something simple but can't figure it out...

Asked by Vacuum Central 1 year ago

Answered by cor-el 1 year ago

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weather location

In the last few weeks I have not been able to reset MY location for the weather. I am in Red Deer and the location is locked at Fort Saskatchewan, where I have never been… (read more)

In the last few weeks I have not been able to reset MY location for the weather. I am in Red Deer and the location is locked at Fort Saskatchewan, where I have never been! I know it should be a simple fix but even Geek Squad was not able to change this and they even uninstalled and reinstalled Firefox. I took my computers to Best Buy to give them the run down and as soon as they opened up the default location said Red Deer! They are only a few blocks away and I was relieve that it worked. At home it immediately came up as Fort Sask again. This is just an annoyance but I like to use Firefox as my browser. Any suggestions?

Asked by walsh313 1 year ago

Last reply by FredMcD 1 year ago

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None of my channels come up. Not even my home page. It’s just a blue line across the bottom of my screen.

Please help me bring up my home page for channels. I was downloading Amazon kids and it was loading so I left the room for about 10 minutes. I came back and the screensav… (read more)

Please help me bring up my home page for channels. I was downloading Amazon kids and it was loading so I left the room for about 10 minutes. I came back and the screensaver was so I clicked round button on remote. Nothing happened so I checked cables they seemed fine. So I turned off tv and on again and a blue line came up at the bottom of the screen.

Asked by t.vanek 1 year ago

Answered by t.vanek 1 year ago

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deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY FIREFOX /MOZILLA SUPPORT i would like your assistance with deletion of firefox account with the email address [email address] needed as i have no longer got a… (read more)

GOOD DAY FIREFOX /MOZILLA SUPPORT i would like your assistance with deletion of firefox account with the email address [email address] needed as i have no longer got access to it

Asked by donovangregg 1 year ago

Last reply by Paul 1 year ago

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Looking for Library file in Mac Library/Application Support that Time Machine can use to restore tabs lost in crash

Hello, I wrote in about an hour ago, but clicking Submit resulted in a blank page - no acknowledgement or notice from you in email since. Pls forgive if you get this twic… (read more)

Hello,

I wrote in about an hour ago, but clicking Submit resulted in a blank page - no acknowledgement or notice from you in email since. Pls forgive if you get this twice.

I was clearing Recent History when FF crashed and lost many important open tabs. This happened with V. 93.

I back up daily with Time Machine. I'm wondering if there's a file in Application Support or elsewhere it can restore to bring the tabs back?

System profile attached.

Any help appreciated. Peter

Asked by Gemwriter 1 year ago

Last reply by cor-el 1 year ago

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Speed dials dissapeared today.

My speed dial disappeared today. I have business logins saved by speed dial so I am a bit desperate. I have restarted both firefox and the computer. I think I was not … (read more)

My speed dial disappeared today. I have business logins saved by speed dial so I am a bit desperate. I have restarted both firefox and the computer. I think I was not home when speed dial disappeared. I dont understand computers very well, I have mac OS 11.2.3. I don't know whether firefox was updated without my knowledge today. I have time machine and regular backups.

Asked by davidr9 1 year ago

Last reply by Paul 1 year ago