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Address bar bug after opening Firefox

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for… (read more)

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for Windows 10 (64-bit). I can't find any option to prevent this from happening. whatever is happening there, it's not useful to me.

Asked by laniakea_0 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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What is better to use in Ubuntu, a snap installation or a regular deb package?

Ubuntu is pushing snaps. However, I am not sure whether snap affects performance and other things. What is the advantage of snap for Firefox? Better security? Avoiding … (read more)

Ubuntu is pushing snaps. However, I am not sure whether snap affects performance and other things. What is the advantage of snap for Firefox? Better security? Avoiding potential library conflicts? I don't think there is any conflict with the regular Firefox deb package. Moreover, the current snap Firefox gives me errors on Ubuntu 22.04. Gtk-Message: 15:49:48.484: Failed to load module "xapp-gtk3-module" Gtk-Message: 15:49:48.486: Failed to load module "appmenu-gtk-module" Gtk-Message: 15:49:49.153: Failed to load module "canberra-gtk-module"

Gtk-Message: 15:49:49.250: Failed to load module "canberra-gtk-module"

Asked by YDUBINSKY 1 year ago

Answered by James 1 year ago

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.Jpeg images don't zoom smaller in Firefox (they do in Safari)

Hi All, I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard. Any ideas? Thank you, Russ… (read more)

Hi All,

I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard.

Any ideas?

Thank you, Russ M.

Asked by contactruss 1 year ago

Answered by cor-el 1 year ago

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Tried Everything, Still no sound on Firefox!

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all ad… (read more)

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all addons, updated Firefox, uninstalled and reinstalled Firefox, etc. Nothing has brought the sound back.

I have sound on my computer and on games and in Google Chrome and Microsoft Edge but not Firefox. Anyone know something that I may be missing? PLEASE HELP! I wish Mozilla had Tech Support! :(

Asked by waandrsn 1 year ago

Answered by jonzn4SUSE 1 year ago

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Video causes browser to display white screen

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visua… (read more)

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visual glitch and on Twitch, the video will crash and need to be reloaded, but otherwise nothing else happens.

Asked by wafflemansa 2 years ago

Answered by wafflemansa 1 year ago

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very small cursor on Firefox via snap after upgrading to ubuntu 22.04.1 LTS

HELLO very small cursor on Firefox windows (on all other windows the cursor size is normal) via snap after upgrading to ubuntu 22.04.1 LTS. how can i change it? Thank yo… (read more)

HELLO very small cursor on Firefox windows (on all other windows the cursor size is normal) via snap after upgrading to ubuntu 22.04.1 LTS. how can i change it? Thank you

Asked by haimco2022 1 year ago

Answered by haimco2022 1 year ago

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I paid $28 to Firefox

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I s… (read more)

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I see about that?

Asked by miketimpiz 4 years ago

Answered by FredMcD 4 years ago

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Recover Firefox Notes

Greetings. I have recently refreshed Firefox Nightly, and I'm wondering if the notes I took previously with the Firefox Notes addon can be retrieved anywhere on my comput… (read more)

Greetings. I have recently refreshed Firefox Nightly, and I'm wondering if the notes I took previously with the Firefox Notes addon can be retrieved anywhere on my computer. I still have the Old Firefox Data folder generated by the refresh, if that's any help.

Thank you kindly for your time.

Asked by Andrea 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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how to restore the previous session

Hello, I know when I closed the firefox browser , I can reopen firefox browser and click "settings"-- " history" --" Restore previous session" to retrieve all the webpage… (read more)

Hello, I know when I closed the firefox browser , I can reopen firefox browser and click "settings"-- " history" --" Restore previous session" to retrieve all the webpages I was viewing last time. but this time it seems I made a mistake . I closed the firefox browser in the beginning with many valuable webpage still opened, after I restart the firefox browser, I close the browser by accident without firstly reloading all the restore previous session . Then I have to open firefox brower again, and try to click "settings"-- " history" --" Restore previous session" to try to retrieve all the webpages I was viewing in the first time. but this time no previous session can be loaded. since those webpages I was viewing are important webpage I need to check, May someone tell me how to get those valuable webpage link again? I know I can try to find those webpage link slowly by checking all the history day by day. but honestly speaking, I have 15 around webpages in the firefox brower and some of them are viewed around 20 days or 30 days before . I haven't closed my firefox browser for almost 40 days so it will be very hard for me to search the history webpage to find out them one by one. I am not sure whether there are some tips to try to load the "restore previous session " again for the first firefox browser I closed.

Asked by wenjuan1980 1 year ago

Answered by cor-el 1 year ago

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Autofill stopped working for protonmail

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly co… (read more)

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly could select which account. Now i have to enter the username manually, however the password tab still works for password autofill / selection. This is the only site I am having this issue with.

Asked by joshuachambers 1 year ago

Answered by joshuachambers 1 year ago

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Facebook Stories outputs differently from what I created

The uploaded image is not what I expected. There should be an image of my desktop and the text has somewhat background color which supposed to be transparent causing some… (read more)

The uploaded image is not what I expected. There should be an image of my desktop and the text has somewhat background color which supposed to be transparent causing some texts to be cropped. I have Dark Reader extension turned-off since Facebook has it's own dark mode. How to fix this?

I'm on Firefox 104.0.2 Manjaro KDE Plasma 5.25.5.

Asked by Snich 1 year ago

Answered by Snich 1 year ago

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Since Sep 15 2022 cannot log in Home Depot credit account (Citibank) online. Receive 404 page not found error.

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go o… (read more)

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go online.

Today September 30 around 5:15 PM PDT I called Home Depot customer service number 800-677-0232 as imprinted on the back of the card. (Consumer financial services are provided & processed by Citibank.)

Long story short: I was told that they do not support Firefox since about three years that I have to use either Safari or Chrome or Edge. When I told them that it worked until September 15 the answer was ignorantly repeated.

The culprit is Citibank who manages the financial services i.e. credit card for Home Depot. Citibank blocks Firefox users from accessing their account information with out any kind of notice. Only information one gets is a false and misleading error message: 404, page not found.

So Citibank decided Firefox browser will not be any longer supported, apparently since 2019 yet I experience it for the first time two weeks ago. Not the basic courtesy of any kind or form of professionalism and announcement or notice. Just a blank white page and the browser tab "404: page not found" unless [Sh]Citibank changes that you will no longer can use Firefox to log into your Citibank account. You might have well noticed that all the search result links you find listed (" Home Depot credit card") result in 404 error pages when using Firefox.

It is this proverbial arrogant "we show you the middle finger" attitude I have had enough with. Be it either constant "enforced" updates or every other year yet another browser that's not supported or another gimmick.

No word about from Home Depot or Citibank about this, despite all the communication channels, no email, text message, automated phone call or USPS letter. But junk, unrequested advertising, that works all the time on all channels.

Asked by Veritas 1 year ago

Answered by Veritas 1 year ago

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Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 1 year ago

Answered by Hami 1 year ago

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Spacebarproblem

The spacebar does not produce a space between words, when typing text. I'm using an iMac on macOS Monterey (V 12.6), and a Mac keyboard. It also causes the window I'm wr… (read more)

The spacebar does not produce a space between words, when typing text. I'm using an iMac on macOS Monterey (V 12.6), and a Mac keyboard. It also causes the window I'm writing in to expand and contract in size. This happens when typing emails also. What do you recommend?

Asked by alex.stirling 1 year ago

Last reply by Paul 1 year ago

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Distorted Images on page 2 of Barclays Bank (UK) sign in to account

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happen… (read more)

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Asked by mjrcohen 1 year ago

Answered by mjrcohen 1 year ago

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pdf is continuing to auto download despite being set only to open

I have it set in setting to open in Firefox. it is continuing to automatically download all PDFs and it is eating into my data! please help. I have to get this to stop or… (read more)

I have it set in setting to open in Firefox. it is continuing to automatically download all PDFs and it is eating into my data! please help. I have to get this to stop or I will no longer be able to click on any PDFs with Firefox anymore. I have also tried setting it to always ask, but if I do that and then tell it to open, then it STILL DOWNLOADS THE FILE! I cannot understand why anyone would ever want files they just wanted to read to just randomly download. I am a genealogy researcher and used to click on dozens of PDFs a day to read, now I can't with Firefox or I won't have internet for half the month after I use up my data. There has to be someway to stop this, I don't like other browsers, but right now, if it involves a PDF I have to use a different browser. (also quite annoying to have to delete multiple files that I never wanted to download - I was using Firefox to pay a bill and downloaded it SIX times) Please help!

Asked by Biscuit 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't find a way to close profiler

While exploring about pages in Firefox, I came across about:profiling. I'm not sure what exactly it does, but since I've been to it, a profiler icon has been added to the… (read more)

While exploring about pages in Firefox, I came across about:profiling. I'm not sure what exactly it does, but since I've been to it, a profiler icon has been added to the toolbar and I can't find any way to get rid of it completely (only ways are to hide it). If it could be added, there must also be a way to remove it? How can I close it?

Asked by tmitmi 1 year ago

Answered by tmitmi 1 year ago