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Audio Control Pop-Up Window

Every time a website with audio plays in Firefox version 81.0 (64-bit), a pop-up window (similar to the one in the attached screenshot) appears in the upper left corner o… (read more)

Every time a website with audio plays in Firefox version 81.0 (64-bit), a pop-up window (similar to the one in the attached screenshot) appears in the upper left corner of the screen. This never happened in previous versions of Firefox. I haven't found a way to disable it, if that's even possible--which I hope it is. The pop-up is not a major inconvenience, just an annoyance, because it disappears after 3-5 seconds or so. Nonetheless, I'd like to be rid of it altogether.

Asked by Will 2 years ago

Answered by TyDraniu 2 years ago

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Many page elements won't load

I refreshed my firefox a few minutes ago and the only way I can describe it now is broken. Many page elements won't load such as images on some sites, and in the example … (read more)

I refreshed my firefox a few minutes ago and the only way I can describe it now is broken. Many page elements won't load such as images on some sites, and in the example I give here, the dark theme slider on YT doesn't show up at all. when I open the sidebar, the rest of the page becomes completely white. And the page is supposed to already be in dark theme. I am using the windows version. Can anybody help with this?

Asked by yairmaor 2 years ago

Answered by cor-el 2 years ago

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I have been trapped by a company called Pointofmail.

Pointofmail track emails messages sent in Gmail. They have prevented messages being sent. They do not provide a telephone number to call nor a street address. They have a… (read more)

Pointofmail track emails messages sent in Gmail. They have prevented messages being sent. They do not provide a telephone number to call nor a street address. They have an email address (support@pointofmail.com) but don't respond to anything. The problem arose when I took up a free 30 day trial with their product, after which I did not wish to subscirbe. There is nowhere giving the "no thanks" option. Do you know how I can free myself from Pointofmail when Gmail is used in Firefox? Gmail works OK in other browsers (Thunderbird and Google). Please advise.

Asked by udabkowski 2 years ago

Answered by udabkowski 2 years ago

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Firefox 77 opens to newtab page instead of homepage

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that eve… (read more)

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that every time. I have cleared the cache and it will work once or twice only then back to the newtab page.

Asked by densyl93 2 years ago

Answered by densyl93 2 years ago

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Bookmarks

I uninstalled Firefox and then re-installed Firefox. I did this because I added an extension and did not think it was working properly. Then when I went to delete it coul… (read more)

I uninstalled Firefox and then re-installed Firefox. I did this because I added an extension and did not think it was working properly. Then when I went to delete it could not find it so I uninstalled and got latest Firefox. Now, I cannot find my bookmarks. Please tell me the uninstall DID NOT REMOVE my bookmarks of several years!!! In the past when uninstalling, there was a check box asking do you want all bookmarks etc removed... Don't tell me that my bookmarks are gone...

Asked by williawh 1 year ago

Answered by williawh 1 year ago

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PDF reader theme in FF 81

With FF 81, I see the PDF reader has switched to a light theme, and I don't see a way to switch back to dark theme, the way it was before. How do I do it? Thanks. … (read more)

With FF 81, I see the PDF reader has switched to a light theme, and I don't see a way to switch back to dark theme, the way it was before. How do I do it?

Thanks.

Asked by Jeenu 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Images not showing up in Canvas after last Firefox update.

I am a university professor. All of my classes use Canvas software. After last week's Firefox update, none of the embedded figures on my course pages appear - only thei… (read more)

I am a university professor. All of my classes use Canvas software. After last week's Firefox update, none of the embedded figures on my course pages appear - only their file name. They are showing up just fine in Chrome, so I know that the problem is somehow connected to Firefox. They also disappeared immediately after the last update.

My students and I need to be able to see the images...and I don't want to uses Chrome. I would like to know how to either return Firefox to its previous version or have the new version somehow corrected so that it gets along with Canvas.

Thank you.

Asked by benrjordan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox won't open my homepage on startup

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred. … (read more)

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred.

Asked by sraxter 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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I uninstalled the Adobe Acrobat official extension. how can I reinstall it?

the Adobe Acrobat extension stopped working. So I uninstalled it thinking I could find it on the list of add-ons and then reinstall it. However, apparently that's not the… (read more)

the Adobe Acrobat extension stopped working. So I uninstalled it thinking I could find it on the list of add-ons and then reinstall it. However, apparently that's not the way this works. So I tried installing an upgraded version of Adobe Acrobat Pro DC, but the extension was not reinstalled in the process. I talked to the Adobe Acrobat help folks and they said that I have to uninstall and reinstall Firefox. I'm very worried about this because I have so many specific settings set up in Firefox and I don't want to lose any of those. Is there another workaround?

Asked by cgreek 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Printing Problems with Firefox

I have a new HP printer and I am using Firefox from a Windows 10 PC. I am plagued with Paper Mismatch errors when printing emails from Firefox. After a lot of trouble sho… (read more)

I have a new HP printer and I am using Firefox from a Windows 10 PC. I am plagued with Paper Mismatch errors when printing emails from Firefox. After a lot of trouble shooting, I have found that this problem seems to be confined to Firefox, as it does not happen when using other browsers, e.g. MS Edge. I have tried resetting all Firefox printer settings and the problem still happens when opening Firefox in Safe Mode.

The print job stops with the error message Paper Size Mismatch after the 1st page, and printing will not continue or even move on to the next job until the error is cancelled from the printer's control panel. This means I have to be working next to the printer and cannot print remotely.

In the printing dialogue box under Printing Preferences, the paper size shows Letter, whereas I am using A4 in the printer, and this is the mismatch causing the problem. I can change the paper size in Printing Preferences from Letter to A4, but I have to do this for every job seperately as the paper size setting always reverts to Letter. This is totally impracticable.

Regretably, I will have to stop using Firefox unless there is a solution. Can anyone help me to change the paper size setting to always default to A4, please? Thanks in anticipation.

Asked by CSH 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Does Firefox support break-after: avoid?

I'm creating a print stylesheet, and trying to use break-after: avoid to keep headings on the same page as the following paragraph, but it doesn't seem to work. To inves… (read more)

I'm creating a print stylesheet, and trying to use break-after: avoid to keep headings on the same page as the following paragraph, but it doesn't seem to work.

To investigate, I created a simple page with an

in between a number of paragraphs to that the <h2> printed as the last item on the page. I then added the following styles. @media print { h2 { break-after: avoid; } } I expected the heading to move to the next page, but nothing happened. So then I added the following: CSS: @supports (break-after: avoid) { .message { display: block; } } HTML:

break-after: avoid is supported.

When I refreshed the page, the message appeared. So is break-after supported or not, or is it not supported for paged media? Or if it is supported, what am I doing wrong? MDN suggests it's been supported since Firefox 65, but maybe I'm misunderstanding the compatibility table.

Thanks in anticipation. If this is the wrong forum to ask this question, perhaps somebody could direct me to the correct one.

Asked by jdablin 1 year ago

Answered by Jonathan Watt 1 year ago

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why is Firefox promoting censorship?

Why is it that Mozilla and Firefox are now promoting censorship? It seems to go against all that Mozilla Firefox (used to) stand for. Freedom is how we grow. Censorship … (read more)

Why is it that Mozilla and Firefox are now promoting censorship? It seems to go against all that Mozilla Firefox (used to) stand for. Freedom is how we grow. Censorship promotes false vision of the world and cripples discernment, cognition, critical thinking and healthy growth. Censorship us thought control, which should be up to each individual. You know, the ideals of the internet?

 Mozilla/Firefox is now pressuring Facebook to censor more, not less. Mozilla is now pressuring YouTube to censor more, not less. What happened? How can I fix it? Was Mozilla hacked?
 Mozilla used to be a coordination of volunteers around the world helping each other. What happened!?!?!?
Is Mozilla getting funding from a big foundation now or something?  (Who writes the checks makes the rules)
  How can we fix this?

Asked by stvjns 1 year ago

Last reply by philipp 1 year ago

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Flash Player zoomed in and can't adjust

Every time I try and use a flash player be it http://mirrors.arcadecontrols.com/Move360/Launch.htm or others when I click on the flash player logo it gives me a zoomed … (read more)

Every time I try and use a flash player be it http://mirrors.arcadecontrols.com/Move360/Launch.htm

or others when I click on the flash player logo it gives me a zoomed in screen on the flash player section. I can't adjust the size or the settings of flashplayer. This is only happening in Firefox. I have clear cookies and history. I have shutdown my system. I have made sure both firefox and adobe were up to date. What am I doing wrong?

Asked by darkfox3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago