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  • Archived

Disable cancel download confirmation pop-up

Hello! I was just wondering if there was a way to disable the pop-up that appears to confirm the cancellation of an ongoing download ? I tried searching in the abo… (read more)

Hello!

I was just wondering if there was a way to disable the pop-up that appears to confirm the cancellation of an ongoing download ?

I tried searching in the about:config page but didn't find any parameter that looked like it could help me on that.

Thanks in advance!

Asked by kyo1611 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Tabs disappeared

Hi my tabs have suddenly disappeared, I restarted but still not there and am unable to find a way to reinstall them? This has never happened before,and is really quite an… (read more)

Hi my tabs have suddenly disappeared, I restarted but still not there and am unable to find a way to reinstall them? This has never happened before,and is really quite annoying. Feeling frustrated and wasting so much of my time looking for tabs that should be there. Your support and a quick response is very much appreciated :-) Thanks in anticipation Lynda

Asked by Lynda 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Inaccurate Firefox application memory crashing Mac

Every couple of days I get the attached "force quit" pop-up, telling me that I need to close applications to avoid "problems." Everything on my screen becomes inoperable… (read more)

Every couple of days I get the attached "force quit" pop-up, telling me that I need to close applications to avoid "problems." Everything on my screen becomes inoperable. I run the Firefox task manager, and it says that Firefox is using well under 100 MB (screen shot attached), but that pop-up give a conflicting number of well over 100 GB.

I'm concerned that there is some kind of malware running in the background and causing Firefox to gum up my Mac. There are no help articles on this, and I can't find anything on Google.

I do use Logic Pro X, which is known to gobble up resources. But this particular time, while Logic was open, I hadn't opened a project yet.

I was using a Telehealth app through my electronic medical record that I believe uses Facetime for their back end. But after I signed out of that session, the pop-up appeared again, and again everything stopped working. That is when I took the screen shots.

Asked by Robbie1299 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Linking

Hello, I have problem with my Firefox browser. It cannot link over to other sites. An example: when I get mail with a link, I cannot link over. A popup says: "The app can… (read more)

Hello, I have problem with my Firefox browser. It cannot link over to other sites. An example: when I get mail with a link, I cannot link over. A popup says: "The app cann not be opened- -10673. When I use Safari or Google Chrome it works. Please explain for me how to do. Have a good day! Holger

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by hoggegross 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Unable to use the Esc character to exit full screen

Firefox: 101.0.1 (64-bit) MacOS Monterey M1Pro MacBook Pro 14" When I am watching a video from inside firefox, I am unable to exit full screen mode by using the esc key.… (read more)

Firefox: 101.0.1 (64-bit) MacOS Monterey M1Pro MacBook Pro 14"

When I am watching a video from inside firefox, I am unable to exit full screen mode by using the esc key. It was working before and after updating firefox it suddenly stopped.

Please assist

Asked by jmvnkuru 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The page isn’t redirecting properly An error occurred during a connection to ...

I now continuously get the error message: 'The page isn’t redirecting properly An error occurred during a connection to amac.us. This problem can sometimes be cause… (read more)

I now continuously get the error message: 'The page isn’t redirecting properly

An error occurred during a connection to amac.us.

   This problem can sometimes be caused by disabling or refusing to accept cookies'

when trying to log in to amac.us or clicking on email embedded links from them. They are a long-trusted site which I sometimes access several times a day and now will not work. Cookies are enabled for them. I even disabled my virus protection and it still gives the error.

Help appreciated.

Asked by Brett Cornell 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Firefox Send Tab/Link to Device not working

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on Ma… (read more)

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on MacOS and iOS. I have a Windows 10 PC which can't receive or send tabs/links as well but I'll limit it to the Apple devices for the moment.

Sync and notifications are enabled on Laptop, iPhone, and iPad. I've de-synced and re-synced each device separately and together. I've attempted to send between each device separately and all together.

Neither iOS device can receive tabs/links from one another, nor send to each other. Laptop can receive tabs/links from both iPhone and iPad, but not send to either.

Each time I re-sync an iOS device I get a notification on the Laptop saying that "this computer is now connected with Firefox iOS". But still nothing works.

Asked by generalistpro 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Mac Firefox stops being able to access camera

Seems I have same issue as here: https://support.mozilla.org/en-US/questions/1328258 At some point (most of the time it seems after my laptop comes back from a sleep - l… (read more)

Seems I have same issue as here: https://support.mozilla.org/en-US/questions/1328258

At some point (most of the time it seems after my laptop comes back from a sleep - like when moving back home from the office or when moving with the laptop from my desk into a meeting room), I try to get on a call on google meet and I get "no camera found". Fun stuff at the same time I can access the camera with Chrome with no issue.

Seems a Firefox restart cleans up stuff and makes the camera accessible again, but I even believe I saw this working after I reconnected back from battery to ac.

Asked by lmollea 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Increase font size of bookmarks toolbar and search bar

Hi! There are multiple recent threads on this issue, and not one of them has a solution, so I'm asking again. I want to increase the font size of the top header text, spe… (read more)

Hi! There are multiple recent threads on this issue, and not one of them has a solution, so I'm asking again. I want to increase the font size of the top header text, specifically the bookmarks toolbar, search bar, and tab titles. The text is too small for me to read. It would also be useful if I could increase the font size for the applications menu (the hamburger drop down menu in the far right of the header).

I do not want to increase the size of anything else, so changing layout.css.devPixelsPerPx is not the solution. I have changed my global zoom settings, and set them specifically to "Zoom text only", but this setting does not effect the bookmarks toolbar or the search bar. Changing the default font size also does not increase the size of this text.

Just to clarify again, these threads are not solutions to my question: https://support.mozilla.org/en-US/questions/1214027 https://support.mozilla.org/en-US/questions/1293358

Asked by e.bacas 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Believe I'm receiving a BOGUS SECURITY ALERT

Entire screen taken over by what I think is a Bogus security alert. Claims to be Apple Platform Security - *** ACCESS TO THIS PC HAS BEEN BLOCKED*** ... it has been infe… (read more)

Entire screen taken over by what I think is a Bogus security alert. Claims to be Apple Platform Security - *** ACCESS TO THIS PC HAS BEEN BLOCKED*** ... it has been infected with a Trojan Spyware This is followed by phone numbers to "contact Mac Support - 1-833-798-2936— (plus another number)" I have contacted Apple and APPLE SAYS: they would never send such a notice. IMPORTANT: This only occurs on FIREFOX. It won't go away when I shut down or even if I erase and reload Firefox app. NOTE: It does NOT happen with Safari.

Asked by halej2 1 year ago

Last reply by Paul 1 year ago

  • Archived

How to continue browsing with download prompt open

After clicking on a download link but before selecting save location and actually starting the download, I want to be able to continue browsing in another windows. Right … (read more)

After clicking on a download link but before selecting save location and actually starting the download, I want to be able to continue browsing in another windows. Right now the prompt enter the file name blocks firefox application entirely on Mac. Is this possible?

Asked by reladric 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox won't play videos on MacOS 12.4 with unsupported Macbook Pro (2012)

Hi, I have a very special problem. I have a Macbook Pro (2012) with MacOS 12.4. The old MacBook Pro is not supported by Apple. Since the update a few days ago, Firefox … (read more)

Hi,

I have a very special problem. I have a Macbook Pro (2012) with MacOS 12.4. The old MacBook Pro is not supported by Apple.

Since the update a few days ago, Firefox won't play all videos (for example vimeo.com, youtube.com (not always)). Some videos will be played.

I tried it with deleted cache and website data, with no luck. I tried it with disabled hardware acceleration also with no luck. It also won't work with a new und empty profile (without any extensions).

The sides are loading the video but the playback won't start. Sometimes I get a spinning loading wheel. I suspect the advertising before the videos. Or it is a problem with graphic-libraries from macos, that do not work propper with my MacBook Pro.

With other browser (Chrome, Safari etc.) all videos will be played.

I now, it was my decision to switch to an unsupported OS on my old computer, but everything works (except for Firefox) and I get two more years security updates. I don't want to switch to another browser. :-(

Best regards Kay

Asked by Kay 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How to play 2 youtube videos at once?

I can have a youtube video on two tabs, but I cant play both of them. I want to do this because I want to play "1 hour of silence occasionally broken up by AUUGHHH" to ju… (read more)

I can have a youtube video on two tabs, but I cant play both of them. I want to do this because I want to play "1 hour of silence occasionally broken up by AUUGHHH" to jumpscare myself randomly while watching another youtube video because I am a masochist. Whenever I play a video on one tab and go to the other and play that one, the other one pauses. Please help me satisfy my masochistic desires. Thanks in advance :)

Asked by Ball 1 year ago

Last reply by Chris Ilias 1 year ago