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Report Spam and get help

I have had this spam pop up 2 times when I was on Facebook through Firefox through DuckDuckGo. Could someone confirm that this is spam and how to fix it? Also, I would l… (read more)

I have had this spam pop up 2 times when I was on Facebook through Firefox through DuckDuckGo. Could someone confirm that this is spam and how to fix it? Also, I would like to report it to Firefox and I can't find how to do that either. Thank you

Asked by Carol Ligh 2 months ago

I have softs, many folders and fils in bookmark toolbars, and always select and click them from the top. Now I left university and I set my laptop by myself. i copied all bookmark, but it could not go to each sites, bookmatk toolbars, or others.

Hi, I like to know how to transfer addresses to bookmark toolbars? I have the copy all addresses of bookmarks in the previous firefox. I transferred all, but they are in… (read more)

Hi, I like to know how to transfer addresses to bookmark toolbars? I have the copy all addresses of bookmarks in the previous firefox. I transferred all, but they are in one bookmark, not in toolbars, or other bookmarks. I like to set the same as the previous bookmarks. Thank you so much for your help, Miyabi

Asked by tmiyabi 1 month ago

Bookmarks: Can't Manually Back Up, Won't Automatically Back Up, Disappearing After Crash or Restart

Every time I quit FF, FF crashes, or my Mac crashes, my bookmarks either disappear entirely, or the toolbar bookmarks and/or my "Other Bookmarks" folder disappear while l… (read more)

Every time I quit FF, FF crashes, or my Mac crashes, my bookmarks either disappear entirely, or the toolbar bookmarks and/or my "Other Bookmarks" folder disappear while leaving my main "Bookmarks Menu" bookmarks. When I tried to restore from json backups, I discovered that my last one seems to be from last October. So I used Time Machine to restore my FF user profile from March 1. This works, but then I go through the cycle I just described above again ... and again. New backups of my Mac do not hold onto the bookmarks when I restore FF user profiles made after March 1.

When I try to manually back up my bookmarks or export my bookmarks to an HTML file from inside the "Manage Bookmarks" window, everything seems to work, but then when I go looking for the file I supposedly created (e.g. bookmarks-2024-03-04.json), no such file exists in the location where I saved it and searching for a file with "bookmarks" in its name yields only bookmarks from other browsers and the old bookmark backups from last October and earlier.

Asked by michaelaccountsly 1 month ago

Cursor Automatically Enlarges when I Hovered Over the Bookmarks Icon

While I was browsing an open tab I moved my cursor over to the Bookmarks icon and the cursor automatically enlarged itself. I expect the cursor to remain at its normal si… (read more)

While I was browsing an open tab I moved my cursor over to the Bookmarks icon and the cursor automatically enlarged itself. I expect the cursor to remain at its normal size when I hover over the bookmarks icon but instead it became larger. I cannot reproduce the error unfortunately.

Asked by Asaad 1 month ago

DuckDuckGo Privacy Essentials & Mozilla/Firefox?

Should I use DuckDuckGo Privacy Essentials with Mozilla/Firefox? Would all of the Firefox features work the same or would DuckDuckgo replace Firefox features? If both wor… (read more)

Should I use DuckDuckGo Privacy Essentials with Mozilla/Firefox? Would all of the Firefox features work the same or would DuckDuckgo replace Firefox features? If both worked together it would seem to be the best option. I would greatly appreciate some input on this.

Asked by Dave Ravies 1 month ago

Can't use builtin webcam with Firefox

M2 MacBook Air running macOS Ventura. When I open a website which wants access to my camera I am asked if I want to allow this. I say "Allow", and the light next to the b… (read more)

M2 MacBook Air running macOS Ventura. When I open a website which wants access to my camera I am asked if I want to allow this. I say "Allow", and the light next to the builtin webcam turns green, but I see nothing in the camera sub-window on the webpage which was granted access. No error message, just no camera video is shown by the webpage. In the menu bar is a camera icon which I can click on and confirms I have "Allowed" camera access. Setting / Privacy / Permissions / Autoplay is set to Block Audio. I have verified the camera works with other apps (Photo Booth). How can I diagnose this?

Asked by axel45 1 month ago

Bluetooth headphones audio pauses without sync

Hey, I've noticed lack of sync in audio when pausing video. What I mean: Assumptions: - Using bluetooth headphones (tested only on airpods pro, 2 different pairs) - syst… (read more)

Hey, I've noticed lack of sync in audio when pausing video. What I mean:

Assumptions: - Using bluetooth headphones (tested only on airpods pro, 2 different pairs) - system MacOS 14.2.1 - Macbook Pro M1 Pro

1. Play any video with audio (vimeo, youtube, custom players) 2. Pause

Outcome: Right headphone audio stops first Left headphone audio stops after small delay

Expected outcome: Right & Left headphone audio stops at the same time

I'm quite sensitive to things like that.. maybe someone knows a fix for this or this is just Firefox bug?

Asked by firefox2738 1 month ago

youtube claims I am offline and should retry for every video; no problem with Safari or DuckDuckGo

This started recently, after I installed the latest upgrade of Firefox and the video downloader. Not happening on Safari or DuckDuckGo. I suspect they have spotted I am… (read more)

This started recently, after I installed the latest upgrade of Firefox and the video downloader. Not happening on Safari or DuckDuckGo. I suspect they have spotted I am using Firefox and are lying about the connection problem. Any suggestions welcome. thanks!

Asked by john.ashmead 1 month ago

"Switch to tab" shortcut closed previous window

I'm currently looking for a job, and I keep my windows separated by category, so I have one that is job search related, and the other that is more general. In my job sear… (read more)

I'm currently looking for a job, and I keep my windows separated by category, so I have one that is job search related, and the other that is more general. In my job search window, I have many tabs open for different job postings that I want to hang on to /keep track of. When I want to jump to one of these tabs, I open a new tab and type in whatever its title would be, and then when it pops up in my history I click the "Switch to tab" shortcut to get to it. I find it saves time as opposed to sifting through 50 tabs. In this case, I was trying to find a tab that was opened to a sales job posting, and I clicked switch to tab. However, it took me to a what I think is an entirely separate window, one that I didn't even have open previously, and my jobs window disappeared. I tried to reopen it in History, but it didn't show up. Does anyone know what might have happened here, and how I can recover that window?

Asked by emiller358 2 months ago

audio out of sync

On my MacBookAir (M2) audio on a lot of sites is out off sync (Imgur, X) but not on YouTube or streaming services (netflix and others). I restarted FF in save mode: no im… (read more)

On my MacBookAir (M2) audio on a lot of sites is out off sync (Imgur, X) but not on YouTube or streaming services (netflix and others). I restarted FF in save mode: no improvement. FF is up to date. OSX is up to date.

If I open a website in Safari there is no problem: audio/video perfectly in sync; gifs on Imgur.com for instance.

Not sure but on my MacBookPro (Intel) there was no such a problem.

Suggestions?

Asked by okkehel 2 months ago

I cannot browse using firefox on my MacBook Air, it keeps giving a message saying not secure

I cannot browse using firefox and Safari on my MacBook Air for the last 3 days. Message saying "Warning potential security risk ahead" I have cleared cache, dont know wh… (read more)

I cannot browse using firefox and Safari on my MacBook Air for the last 3 days. Message saying "Warning potential security risk ahead" I have cleared cache, dont know what else to do

Asked by Marcia Stewart 2 months ago

Can I open all of the tabs in a container at once?

I would like to use the Firefox Container tabs. I understand how they group tabs in different catagories keeping cookies separate and making your browsing more private. I… (read more)

I would like to use the Firefox Container tabs. I understand how they group tabs in different catagories keeping cookies separate and making your browsing more private. I use an add-on tool that groups tabs so that I can open an entire set of tools at once. Can I use the Firefox Container tabs in a similar way? I'd like to be able to select one container and have all of the tabs in that container open at once.

Asked by sharif2 2 months ago

MacOS notifications showing the icon for the wrong profile in the Notification Center.

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications. For some odd reason, the MacOS notification c… (read more)

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications.

For some odd reason, the MacOS notification center is showing the wrong profile. It's like only one of the profiles is visible, or working. I tried resetting it, which is apples way of "deleting" it, but Firefox keeps forcing that particular profile and not my main one.

Firefox 122.0.1 (64-bit) MacOS Ventura 13.5.1 (22G90)

Asked by thiagoperrysampaio 2 months ago

Troublesome browsing

When browsing in Firefox and I'm trying to select buttons to click, Firefox often now shows me a menu instead of allowing me to click. I have to migrate away from the but… (read more)

When browsing in Firefox and I'm trying to select buttons to click, Firefox often now shows me a menu instead of allowing me to click. I have to migrate away from the button elsewhere on the page a few times and then get back to the button. Sometimes that works. Sometimes it doesn't. Why is it doing this now?

Asked by pb4072 2 months ago

Containers, setting preferences

Currently, there appears to be only one option to tell Firefox to open a given site in a specific container; that is, from the URL bar, to the right. Would it make sense… (read more)

Currently, there appears to be only one option to tell Firefox to open a given site in a specific container; that is, from the URL bar, to the right.

Would it make sense to have this configuration option presented in "edit bookmark" and/or in a right-click pulldown menu "Always open in this container"?

Asked by forrie1 2 months ago

YouTube 4k Playback stuttering and freezing

Hello, I use Firefox stable on both my Mac and my Win 11 PC. On the mac i use the developer edition. The issue I have started about 2-3 weeks ago. Most of the time, play… (read more)

Hello,

I use Firefox stable on both my Mac and my Win 11 PC. On the mac i use the developer edition. The issue I have started about 2-3 weeks ago. Most of the time, playing youtube 4k videos just either freezes and doesn't buffer, or just skips and reloads. It is not a network issue. I've tried playing back the same video with ARC on OSX (which is based on chromium) and with Chome on windows. It works flawlessly so it's not a network issue. I've tried disabling adblocker, all the extensions, nothing. It's either Youtube messing with non google products again or a problem with Firefox itself. I even have Youtube premium and this stuff still happens without adblockers.

Any help would be appreciated.

Asked by Fally 2 months ago