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Saving username

When I sign in to my bank, placing the cursor in the username box produces a number of username options, including the actual unsername and other mistyped ones from previ… (read more)

When I sign in to my bank, placing the cursor in the username box produces a number of username options, including the actual unsername and other mistyped ones from previous login efforts. I don’t want any unsername prompts. I went to Passwords in Firefox and made sure to remove the bank as a site to retain and offer such information when signing into that account. I continue to receive these username prompts. This doesn’t happen with other accounts. I cannot track down where that username information resides, how to remove it, and how to prevent Firefox from retaining this username information for this bank account.

Asked by g.watson2 1 month ago

Last reply by cor-el 1 month ago

Menu-pulldowns malfunction, after a while of usage, on mac Sonoma -- must re-start Firefox to re-activate !

Menu-pulldowns malfunction, after a while of usage, on a large 2ndary monitor, on M1-Max macOS Sonoma -- I have to shutdown, and restart Firefox to re-activate ! … (read more)

Menu-pulldowns malfunction, after a while of usage, on a large 2ndary monitor, on M1-Max macOS Sonoma -- I have to shutdown, and restart Firefox to re-activate !

Asked by rsblanchard 1 month ago

Last reply by cor-el 1 month ago

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (read more)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Asked by tcpear32 1 month ago

Last reply by cor-el 1 week ago

Weird Characters displaying on websites

After the most recent MAC OSX update ( ) all of my fonts in Firefox have changed to a weird arabic font or something. I've un-checked the "allow website to select font" … (read more)

After the most recent MAC OSX update ( ) all of my fonts in Firefox have changed to a weird arabic font or something. I've un-checked the "allow website to select font" option and gone so far as to completely uninstall and reinstall FF (removed cache, application data, etc).

If I can't figure out what the heck is going on, I'm about to ditch this and switch to Chrome. Please help. ScreenCap ScreenCap

Asked by cwilliams3 4 months ago

Last reply by cor-el 4 months ago

Space bar always affects play/pause on Berklee.com website, even if I'm trying to type something into a space.

Hi, I attend Berklee online and the learning environment has videos as well as empty spaces to write answers and text. Whenever I enter the empty space to write text, ev… (read more)

Hi,

I attend Berklee online and the learning environment has videos as well as empty spaces to write answers and text. Whenever I enter the empty space to write text, every press of the spacebar starts and stops multiple videos on that page.

Their strict advice is to use Chrome, but that is the last thing I want to do.

Asked by richaudio1 3 months ago

Last reply by zeroknight 3 months ago

Page info - about: home

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. S… (read more)

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. Some of My Bookmarks appears twice and one was added. I did a Refresh and troubleshooting but to see if my home page would go back to normal but it did not. I think I have a bug that is causing these changes on my Mozilla Browser. I need to get the browser back to normal.

Asked by Yolanda 3 months ago

Last reply by cor-el 3 months ago

How delete Google as the default search engine

Tell me how to delete Google as the default search engine & replace it with another one. If I can't do this I will remove Firefox and also the Mozilla VPN from all m… (read more)

Tell me how to delete Google as the default search engine & replace it with another one. If I can't do this I will remove Firefox and also the Mozilla VPN from all my computers. I have used Firefox for years and supported Mozilla. As far as I'm concerned you people have lost your way if you do not give people the option to change their default search engine.

can't open website

When I put the address "https://store.google.com/product/fitbit_charge_6?hl=en-US&source=sh/x/srp/wr/m1/1&kgs=9049baa04a7bf560" into Firefox and hit return, I ge… (read more)

When I put the address "https://store.google.com/product/fitbit_charge_6?hl=en-US&source=sh/x/srp/wr/m1/1&kgs=9049baa04a7bf560" into Firefox and hit return, I get no response. Literally nothing.

Asked by Rumboogy 1 month ago

Last reply by zeroknight 1 month ago

Lose all my tabs and sites upon reboot

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a su… (read more)

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Asked by boersarama 4 months ago

Last reply by cor-el 4 months ago

about:config video.autoplay.default=5 not working on mac on some pages

Cannot prevent intrusive unwanted video on some pages; notably, CTV.ca which has an annoying widget which autoplays constantly and blockers are not effective, neither is … (read more)

Cannot prevent intrusive unwanted video on some pages; notably, CTV.ca which has an annoying widget which autoplays constantly and blockers are not effective, neither is video.autoplay.default=5 That USED to be the default no-fail go-to, now it has no effect whatsoever and I'm stymied in my attempts to block this stuff. What's next? How do i do this?

Asked by trennor 5 months ago

Last reply by zeroknight 5 months ago

YouTube says that I downloaded a video. It's shows that on my YouTube Premium (signed in) page. But I can't find it on my iMac.

Hello, So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings ar… (read more)

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D

Asked by jdstickledc 1 month ago

Last reply by zeroknight 1 month ago

can't pin add-ons to toolbar

Hi. I can't access my add-ons that I installed. When I click on the extensions icon it doesn't open that little menu like it does for other people, but it takes me to 'ab… (read more)

Hi. I can't access my add-ons that I installed. When I click on the extensions icon it doesn't open that little menu like it does for other people, but it takes me to 'about:addons' in a new tab. I also want to pin my addons to my toolbar which is also not working. Please help me out

Asked by Ludwig 1 month ago

Last reply by zeroknight 1 month ago

Read Aloud add-on isn't working

Dear Sir or Madame, Read Aloud isn't working on Roshreview.com and other websites for my new macbook on Firefox but works on my old macbook. It says "Missing host perm… (read more)

Dear Sir or Madame,

Read Aloud isn't working on Roshreview.com and other websites for my new macbook on Firefox but works on my old macbook.

It says "Missing host permissions for the tab"

Asked by Praag Arya 5 months ago

Last reply by cor-el 5 months ago

images load on google chrome but not firefoz

Hi, Many times my images won't load on Firefox, but they do on Google chrome. I have disabled all my extensions and it still happens. I even went in and explored this op… (read more)

Hi, Many times my images won't load on Firefox, but they do on Google chrome. I have disabled all my extensions and it still happens. I even went in and explored this option recommended by firefox: browser.display.document_color_use to the Search box. The preference's value should be set to 1 by default.

Please help! This is so frustrating and I love firefox. Here is an example of what I mean: I log on to https://www.tummee.com/yoga/poses/library to see yoga poses and I get all the stuff but the images of a yoga pose; however, google chrome loads the images. This happens on other sites too. I use a Mac and my Firefox is up to date: 121.0 (64-bit).

Asked by hifromthisguy 4 months ago

Last reply by cor-el 4 months ago

When typing "F" into my browser, screentime assumes I mean Facebook and won't let me finish typing

I'm trying to visit "Feedly.com," but as soon as I type "F" Firefox assumes I mean Facebook and pops up with a screen time blocker. There is no way to proceed, typing "Ok… (read more)

I'm trying to visit "Feedly.com," but as soon as I type "F" Firefox assumes I mean Facebook and pops up with a screen time blocker. There is no way to proceed, typing "Okay" and returning to type in the browser only restarts the prompt.

Asked by arlusk 4 months ago

Last reply by zeroknight 3 months ago

sharedbuffer

When I try to do a search, I get (for example): http://search.sharedbuffer.com/s?q=ramadan+2024+dates&_pg=384D38AB-BE20-58F5-9DEF-070C21AEF0E3 What gives? How can I … (read more)

When I try to do a search, I get (for example): http://search.sharedbuffer.com/s?q=ramadan+2024+dates&_pg=384D38AB-BE20-58F5-9DEF-070C21AEF0E3

What gives? How can I fix? Thanks

Asked by pastorstowe 1 month ago

Last reply by cor-el 1 month ago

How to reach a site used in the past, but now, can't reach?

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my… (read more)

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my online gaming site. Your settings warn me that the site isn't ---https://. --- which I realize, and FIREFOX stops me from going to the site. How do I temporarily use a site, then restore the security? I appreciate how FIREFOX keeps us safe! TY!

Asked by micmon224 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago