Firefox Support Forum

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. However, I had forgotten my password, and had to reset it when logging in into the newly installed Firefox. Now I am logged in, but cannot see any of my bookmarks, etc. Essentially Firefox is treating my account as a new one and does not remember any of my settings. Is there anything I can do to recover my settings and bookmarks?

Thanks, Yuri

I am trying to access this web site https://www.wunderground.com/ When I click on this link all I get is a White page! If I use Safari it works perfectly. What must I do??

Firefox stopped opening links in web pages like secondlife:///app/region/Kings%20Stone/224/155/22 ,WHere do I tell Firefox what application to use to handle that kind of a link?

I have noticed that my browser saves certain data that was filled into forms on websites such as contact info, or 2FA codes. Of course, the all options for Logins and Passwords as well as Forms and Autofill are turned off. So I wonder, what causes this behavior? I would maybe think these are some cookies, but after clearing them and deleting all site data this still happens. For 2FA codes this is harmless. but I'm concerned Firefox may do this for passwords too. Anyway, why would I need to save info of TOTP?

Note: Example is for SimpleLogin.

All of a sudden when I go into Firefox and type in the web browser it comes up on left hand side of the screen and is so small that it is impossible to read. It has never done this before

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be causing the problem.

This all started when I created a container for Banking. it has been a problem ever since.

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I went to Apple store last weekend for phone and they said I should use Safari for info security, so I made that default on my Mac Mini (where I'm writing now) for a couple days, but then got blocked from a website where I plan to apply for a job, so I went back to Firefox, after I read articles saying that Firefox is more secure. I am using a VPN, so is that part of the problem ? (shouldn't be, because I have had that for a year or so). I don't know what to do, and it is after 12:45 am now, and I have to go to bed, have to get up for work in 6 hours. I hope someone has some help for me when I log in tomorrow. I hope that I have not been hacked. Thanks for reading!

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(There's no actual feature here to fully delete the question or reply. I hope the support forum can be improved to provide such functionality.)

For some reason, many homepages looks wrong when I'm using firefox from my laptop (mac). I don't know why and can't find any ways to make it better. Can anyone help me?

Here's a photo showing the wrong looks at www.saluki.se

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firefox, or even the current page and returned to it they were back on. How do I keep them off permanently?

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purchased a few months ago and have never had internet at home. This is first attempt. Thanks.

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Please advise! Thanks

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to attach a screenshot.

I am running an iMac with system Sonoma 14.4.1 installed.

I have used Firefox for over 10 years with no problems.

York Maine [removed phone# from public]