Firefox Support Forum

Using Mac OS 12.4 and Firefox 101.0.1. After launching Firefox, a second icon appears in the "recently used" apps section of the Mac OS dock (see attached screen shot). The icon stays there and goes away, and then comes back, and then goes away, etc. This continues on and on until Firefox is closed.

Why is this happening? Never acted this way before the latest updates.

Hi,

I'm using Firefox browser on my Macbook Air. I was previously able to do the following functions, but have had problems with it for the past few Firefox updates.

1) When I open Gmail in Firefox browser, the paperclip 'attach' button will not open any windows to select a file to attach. I can only drag files into the email to attach them by opening Finder and locating the file. The attachment feature works in other browsers.

2) When I open a PDF file in Firefox browser, it will no longer allow me to download them. I can do this in Chrome and Safari on my Macbook.

I really like using Firefox and don't want to use the other browsers. Can you help with why these problems have started occuring? Thanks.

I have tried all of the suggested solutions here at Mozilla for how to delete a website URL from being autofilled: whenever I type 'pre', the autofill function fills in the rest of the website 'www.preply.com'. It was a horrible ESL teaching scam website, I only taught through it for a month last November then quit when they ripped me off. But now since last November, any time I type in 'pre'–I invariably see their annoying, shitty website :-( It is very annoying because it was a bad employer experience–and now I cannot ever remove them from Firefox :-(

I tried deleting it in the address bar with shift + delete, then also went into some obscure Firefox folder and deleted some file with Firefox closed (this was the supposed "solution"–it did NOT work).

Is there any way to solve this incredibly annoying issue? Or should I just switch to Chrome or Safari and give up? Very disappointed in how impossible Firefox makes deleting autofill URLS, really, REALLY BAD software programming. Any helpful or solution greatly appreciated thx :-)

Firefox: 101.0.1 (64-bit) MacOS Monterey M1Pro MacBook Pro 14"

When I am watching a video from inside firefox, I am unable to exit full screen mode by using the esc key. It was working before and after updating firefox it suddenly stopped.

Please assist

I now continuously get the error message: 'The page isn’t redirecting properly

An error occurred during a connection to amac.us.

   This problem can sometimes be caused by disabling or refusing to accept cookies'

when trying to log in to amac.us or clicking on email embedded links from them. They are a long-trusted site which I sometimes access several times a day and now will not work. Cookies are enabled for them. I even disabled my virus protection and it still gives the error.

Help appreciated.

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on MacOS and iOS. I have a Windows 10 PC which can't receive or send tabs/links as well but I'll limit it to the Apple devices for the moment.

Sync and notifications are enabled on Laptop, iPhone, and iPad. I've de-synced and re-synced each device separately and together. I've attempted to send between each device separately and all together.

Neither iOS device can receive tabs/links from one another, nor send to each other. Laptop can receive tabs/links from both iPhone and iPad, but not send to either.

Each time I re-sync an iOS device I get a notification on the Laptop saying that "this computer is now connected with Firefox iOS". But still nothing works.

Seems I have same issue as here: https://support.mozilla.org/en-US/questions/1328258

At some point (most of the time it seems after my laptop comes back from a sleep - like when moving back home from the office or when moving with the laptop from my desk into a meeting room), I try to get on a call on google meet and I get "no camera found". Fun stuff at the same time I can access the camera with Chrome with no issue.

Seems a Firefox restart cleans up stuff and makes the camera accessible again, but I even believe I saw this working after I reconnected back from battery to ac.

Hi,

For a couple of weeks I've noticed, that at night when I close Firefox and prepare to turn off my computer, the Firefox browser does not close properly.

I've also noticed that it takes a while for the browser to close. Maybe a minute or more as opposed to immediately as had been in the past. I've attached a picture and I always 'click' Quit Firefox.

I'm on an iMac running Monterey 12.4.

Thanks very much!

Hi! There are multiple recent threads on this issue, and not one of them has a solution, so I'm asking again. I want to increase the font size of the top header text, specifically the bookmarks toolbar, search bar, and tab titles. The text is too small for me to read. It would also be useful if I could increase the font size for the applications menu (the hamburger drop down menu in the far right of the header).

I do not want to increase the size of anything else, so changing layout.css.devPixelsPerPx is not the solution. I have changed my global zoom settings, and set them specifically to "Zoom text only", but this setting does not effect the bookmarks toolbar or the search bar. Changing the default font size also does not increase the size of this text.

Just to clarify again, these threads are not solutions to my question: https://support.mozilla.org/en-US/questions/1214027 https://support.mozilla.org/en-US/questions/1293358

Is there a way to always show the tab close button on the tabs? Or perhaps to show the button on hover of the tab? Chrome does this and I find that very helpful, in cases where I want to close a tab and do not want to re-open that page.

Some context: When you have many tabs open (I know, who does that?) and you want to close some of them, but do not want to select those tabs, currently you can right-click and scroll through the menu to the `Close Tab` option. This is slow and a bit clunky. The `Close Tab` menu option is buried in the bottom-middle of the list.

This issue is somewhat complicated by the fact that I use the excellent Auto-Tab Discard extension to discard/sleep tabs. (https://addons.mozilla.org/en-US/firefox/addon/auto-tab-discard/) So when a tab is discarded, and you click on it, the tab reloads. Which is silly when you just want to close it.

Anyone aware of a way to always show the close-tab button, or show on hover?

Thanks!

Entire screen taken over by what I think is a Bogus security alert. Claims to be Apple Platform Security - *** ACCESS TO THIS PC HAS BEEN BLOCKED*** ... it has been infected with a Trojan Spyware This is followed by phone numbers to "contact Mac Support - 1-833-798-2936— (plus another number)" I have contacted Apple and APPLE SAYS: they would never send such a notice. IMPORTANT: This only occurs on FIREFOX. It won't go away when I shut down or even if I erase and reload Firefox app. NOTE: It does NOT happen with Safari.

After clicking on a download link but before selecting save location and actually starting the download, I want to be able to continue browsing in another windows. Right now the prompt enter the file name blocks firefox application entirely on Mac. Is this possible?

Hi,

I have a very special problem. I have a Macbook Pro (2012) with MacOS 12.4. The old MacBook Pro is not supported by Apple.

Since the update a few days ago, Firefox won't play all videos (for example vimeo.com, youtube.com (not always)). Some videos will be played.

I tried it with deleted cache and website data, with no luck. I tried it with disabled hardware acceleration also with no luck. It also won't work with a new und empty profile (without any extensions).

The sides are loading the video but the playback won't start. Sometimes I get a spinning loading wheel. I suspect the advertising before the videos. Or it is a problem with graphic-libraries from macos, that do not work propper with my MacBook Pro.

With other browser (Chrome, Safari etc.) all videos will be played.

I now, it was my decision to switch to an unsupported OS on my old computer, but everything works (except for Firefox) and I get two more years security updates. I don't want to switch to another browser. :-(

Best regards Kay

I can have a youtube video on two tabs, but I cant play both of them. I want to do this because I want to play "1 hour of silence occasionally broken up by AUUGHHH" to jumpscare myself randomly while watching another youtube video because I am a masochist. Whenever I play a video on one tab and go to the other and play that one, the other one pauses. Please help me satisfy my masochistic desires. Thanks in advance :)

I wanted to add a bookmark and found that the commands for Manage Bookmarks, Bookmark Current Tab, and Bookmark All Tabs were all grayed out. I searched help topics and tried everything I could find:

• I deleted the old xulstore.json file. • I used the Firefox refresh feature. • I found Places Database and tried Verify Integrity. It reported that both databases are sane (I'm attaching a screenshot of the results). • I restarted the computer. • I quit Firefox and got info on the places.sqlite file. It is not locked.

Nothing so far has worked. Any ideas?

Thanks in advance for any help!