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what happened to my account; by bookmarks, passwords, email dissappeared when Firefox apparently update?

My entire Firefox account has disappeared, bookmarks, passwords, email, history, everything. I shut down my Mac Airbook when I left town Tuesday, powered up when I got ho… (read more)

My entire Firefox account has disappeared, bookmarks, passwords, email, history, everything. I shut down my Mac Airbook when I left town Tuesday, powered up when I got home today and when i clicked on my Firefox icon at the bottom of the page, a new, unrecognizable Firefox page appeared asking for a signon rather than my default page, my email. Can you help me recover everything? Lloyd

Asked by Lloydfsd 7 hours ago

Last reply by TechHorse 5 hours ago

Google account access/verification or MacOS Passkey causes Firefox to freeze

I've seen similar reports of this in the past. But I believe my case is different. I had to reset a password tonight, requiring me to re-login to the account in Firefox… (read more)

I've seen similar reports of this in the past. But I believe my case is different.

I had to reset a password tonight, requiring me to re-login to the account in Firefox. But, the tab/window would just freeze. I don't see anything immediately being blocked (ie: any DNS filter etc).

But, I CAN get it to work in Debugging mode, which suggests either there is an extension that is blocking it, or something else (some variable that is otherwise active in regular running Firefox). I just don't know which.

Has anyone else reported this and what might be the issue? I suspect uBlockOrigin (one), which I do use. But the other extensions I use are just for Youtube, IG, etc.

Thanks!

Asked by Forrest 1 month ago

Multiple issues with latest Firefox 147.0.4 on macos Tahoe version 26.3

Hello, since your I have donwloaded your latest Firefox update I have multiple issues with Firefox 147.0.4 on macos Tahoe version 26.3 If you google "using firefox on mac… (read more)

Hello, since your I have donwloaded your latest Firefox update I have multiple issues with Firefox 147.0.4 on macos Tahoe version 26.3

If you google "using firefox on mac os tahoe 26.3" you will see that I am not alone.

I have been using Firefox for many years, and do not understand why newer Firefox versions are not fully tested before being released on the "market".

You are not alone; Google has also the same problem on macos Tahoe version 26.3. Might be good to contact Apple to solve this issue,before a domino effect!

Cordially

Michael

Asked by micheluk63 1 week ago

  • Archived

GIFs "saving as" webp only

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired … (read more)

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired file format of GIF?

Asked by Toni Serofin 1 year ago

Last reply by Toni Serofin 1 year ago

Firefox storage issues

2026Feb24 Dear Mozilla, I use Firefox as my primary web browser. I am constantly having to Force Quit Firefox in order to free up storage. Please work on making Firefox h… (read more)

2026Feb24

Dear Mozilla,

I use Firefox as my primary web browser.

I am constantly having to Force Quit Firefox in order to free up storage.

Please work on making Firefox handle storage better.

Asked by 2tptwv8nh9 1 week ago

About Add-ons Mozilla, Badging "Gmail Conversation Reversal"

Topic is Extensions. How do we get an extension to be recommended by Mozilla? Maybe we can upvote to do this. "Gmail Conversation Reversal" - likely the first one with th… (read more)

Topic is Extensions. How do we get an extension to be recommended by Mozilla? Maybe we can upvote to do this.

"Gmail Conversation Reversal" - likely the first one with the most reviews and most recently updated. SS attached.

Thanx

Asked by realitycomputerllc 3 days ago

Last reply by Balázs Meskó 2 days ago

"Manage Cookies and Site Data" doesn't block "youtube.com"

I manually clear all youtube cookies. I have these youtube exceptions. After going to youtube, then checking "Manage Cookies and Site Data" I still see Firefox saved a yo… (read more)

I manually clear all youtube cookies. I have these youtube exceptions. After going to youtube, then checking "Manage Cookies and Site Data" I still see Firefox saved a youtube cookie.

Thank you

Asked by AlienLanes 1 week ago

Page not loading correctly

Hello, Having some issues with two websites that don't load correctly. Can you help me with this ? It has been going on for a while withe my car brand website configurat… (read more)

Hello, Having some issues with two websites that don't load correctly. Can you help me with this ? It has been going on for a while withe my car brand website configuration page so I have to use Safari for that, but today it happened with my bank website. Please see the car website screen shots attached. Thanks Joseph

Asked by *JPS* 4 months ago

Last reply by *JPS* 4 months ago

After updating Firefox to 148.0 on my M4 MacMini Sequoia 15.7.4, using an Admin account/desktop, the helper tool popup requests admin credentials on a non admin desktop!?!?

Currently the Helper tool blocks my use of firefox on nonAdmin desktops, and in doing so, looks like a spoofing scam popup seeking my password. After updating Firefox to… (read more)

Currently the Helper tool blocks my use of firefox on nonAdmin desktops, and in doing so, looks like a spoofing scam popup seeking my password. After updating Firefox to 148.0 on my M4 MacMini Sequoia 15.7.4, using an Admin account/desktop, on Firefox launch on a non admin desktop, the helper tool popup requests admin credentials !?!? As a 74yrOldNontechie Mac user since 1984, I thought that in the Mac world, when an Admin installs software on one desktop, that application then crosses all desktops used on that machine, ie if the software is really installed, even nonAdmin desktops should already have the Helper Tool. My internet facing desktops are never admins, hoping to deny Admin powers to any Internet attacks on my internet facing desktops, and my rarely used admin desktop goes on the net only for software download access/updates. How do I get Firefox to work on my NonAdmin desktops? Why does the firefox install NOT include the helper tool on nonAdmin desktops?

Asked by speedinput04 3 days ago

Lost bookmarks and data

I've lost my bookmarks after Firefox restarted after computer crash today. The bookmarks library is empty, and I could not find another profile. I could not find "Old Fi… (read more)

I've lost my bookmarks after Firefox restarted after computer crash today. The bookmarks library is empty, and I could not find another profile. I could not find "Old Firefox Date" on my desktop.

I'm on a Macbook Air, Apple M2, Sequoia 15.3.1

Asked by karenyengel 1 month ago

  • Archived

Autofill login password, 2-factor codes

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve … (read more)

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 1 year ago

Last reply by cor-el 1 year ago