Firefox Support Forum

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manually and won't automatically add the (#) to each file. How can i fix this?

I had this problem in april, and the fix was given (below) but the link no longer works. Problem started again with a recent update...

Dropa Dropa

   Top 10 Contributor

4/27/22, 9:46 AM

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How about reading this settings that I talked about to see if the save change options changes in what your doing.

FF99.xx and Some tips to make it work. https://support.mozilla.org/en-US/questions/1374212

Entire screen taken over by what I think is a Bogus security alert. Claims to be Apple Platform Security - *** ACCESS TO THIS PC HAS BEEN BLOCKED*** ... it has been infected with a Trojan Spyware This is followed by phone numbers to "contact Mac Support - 1-833-798-2936— (plus another number)" I have contacted Apple and APPLE SAYS: they would never send such a notice. IMPORTANT: This only occurs on FIREFOX. It won't go away when I shut down or even if I erase and reload Firefox app. NOTE: It does NOT happen with Safari.

It is impossible to delete history. The function as described does not work under the current release., Further, the function to save bookmarks in alphabetical order does not work either.

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if I access using my Safari browser, so clearly not a 'Times' issue

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox browser data/bookmarks. Now my mac is updated and it's like a brand new computer. I searched previous forums and apparently firefox automatically saves down your data but I don't see it in the appropriate folder (Old Firefox Data >bookmarkbackups) - I see data from 2016 and 2017. Can I recover these bookmarks?? I had a lot of important ones saved..

I find this does not happen when I opened Mozilla and searched for an answer, but if I am in almost any other site, and click a link, it oens in a new window and is so narrow, it is unusable until I stretch i. This is a pain, and never happened ubtil about 1-2 months ago after an update.

Please let m know if anyone has a solution to this irritating challenge.

Jim Rautio

One website will not come up on either Firefox or Safari - etsy.com. Did I get locked out? The website is completely empty - no words, no picture, no link.

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links within the menu go nowhere except for a gateway timeout error after a number of minutes. This is incredibly inconvenient, because unless you are looking for a specific item by searching for it, you have no way to browse through categories. I don't seem to have this problem with any other website that I can think of, but since I use eBay quite regularly (daily), it has long ago gone from annoying to down right intolerable.

This isn't a problem with Safari, but I seldom use that browser preferring to use Firefox instead.

I've tried every solution I've come across. From giving permissions, turning of Firefox Enhanced Tracking, turning off any ad blockers I have. Using Troubleshoot Mode, manually turning off and on extensions, clearing history and all remnants of eBay in case of corrupt cookies or anything else for that matter. I've even lit black candles while dancing beneath a dark moon in hopes of exercising what seems to be a long resident multi-year demon. And the damn thing isn't even paying any rent!

I am on an iMac, using Catalina with everything up to date.

So, I have two questions:

1.) Does everyone else still have this problem? I've seen pages of search results on Google for this and similar issues with eBay and Firefox stemming back three or more years.

2.) If you do not have this problem, what have you done other than fixes I've listed? And if you happened to include a particular color candle and phase of the moon differing from mine even that suggestion would be appreciated. :)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Hi there,

I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. How do I fix this issue?

Thanks in advance

Salim