Firefox Support Forum

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (mostly mail site). Every time I add the exception through Manage Exceptions... button and then I close Firefox, when I restart Firefox, the exception is gone. Is this expected? I don't think so. If so, it's not clear in the UI, as the button is just next to the mentioned checkbox.

Version: Firefox 103.0 (64-bit) SO: macOS Monterey 12.5

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

I am trying to set youtube to always open in Youtube container , when i right click on the logo or name of the container it doesn't do anything , at previous version was fine , is there any issue with current version ? is there another way to enable youtube to open always in it's own container ?

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server.

Reference #18.f697c68.1648515585.37d0ad20

I've just updated my iMac which uses mac OS Monterrey12.5. As a direct result I can no longer use the Mozilla search window on the Foxfire Homepage. It's still there but it won't allow you to enter information into the box. Is there either a way to restore the functionality of the search window or at least disable it in settings so I don't have to see the window and be reminded that it no longer works? Thank you in advance for whatever assistance or answers you can provide.

Using Firefox 103.0 on a Mac running Monterey. Since updating to FF 100.0 or possibly 101.0, the BBC News website's videos won't play. I've tried turniing off all privacy/security add-ons and settings but still nothing. Just a grey rectangle with the BBC logo in it (see screenshot).

Safari can play them though. Any ideas?

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. Also, I've checked the 2 relevant items in about:config an they are enabled. How do I get the autofill to start working again?

Firefox has suddenly stopped sizing shipping labels when downloading them from Amazon and ebay. They print way too large. Changing the printer setting, size, etc does not help. It seems as though Firefox is converting them somehow. I have tried clearing the printer settings in Firefox also.

Hey :)

https://support.mozilla.org/en-US/questions/1265175 This no longer seems to work on my new mac (M1, FF 103.0.2)

Or maybe I did something wrong but I cannot figure it out.

Basically, I get no change whatsoever after creating the userChrome.css file and placing it in the appropriate "chrome" folder in my profile folder...

Please help me figure this out.

Best, Julien

Google Calendar and a few other websites do not render symbols correctly. Please see attached. What should be displayed instead of letters are symbols such as > or ^. I've tried updating FF (103.0.2), ran in Safe Mode, disabled extensions, and nothing has helped. I'd like to keep using FF instead of Safari (running MacOS Monterey 12.5.1), but this is annoying.

Any ideas?

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. However, I had forgotten my password, and had to reset it when logging in into the newly installed Firefox. Now I am logged in, but cannot see any of my bookmarks, etc. Essentially Firefox is treating my account as a new one and does not remember any of my settings. Is there anything I can do to recover my settings and bookmarks?

Thanks, Yuri

I have the problem asked in [https://support.mozilla.org/en-US/que.../1297208], and indeed I had turned on/true privacy.resistFingerprinting. But I've turned it off and reloading https://webbrowsertools.com/timezone/ still shows UTC time (though my system timezone is -0700 (CST)). I was going to ask what is wrong, when I realized I have to restart my browser. So submitting with that solution.

Frequently when I update Firefox something stops working the way I want it to. So after the last update I disabled updates. That was a while ago (version 89) and my browser was getting pretty stale. So I backed everything up, reenabled updates, and now I have version 104.

And, of course, something is broken now. The context menus when I right click are not functioning as before. The userChrome.css is still there in the chrome folder in my profile and has the same contents. The option toolkit.legacyUserProfileCustomizations.stylesheets is set to true. But it doesn't work anymore. I added a line to change the color of the tab toolbar and that worked. So userChrome.css is being read and acted upon. But the other command (I whittled it down to just one additional command for testing) is ignored.

Here is what my userChrome.css looks like right now:

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

1. context-openlinkintab { display:none!important; }
2. TabsToolbar{ background-color: #CCCCCC !important }

But the "Open Link in New Tab" still appears in the context menu when I right click a link. It didn't do this before the upgrade to 104. Did something break in between version 89 and 104 or is it some other oddity?

Any ideas?

The issues I am facing with outlook mail seems to have occurred within the last 3 months. I have used outlook in Chrome and there is no issue. I have gone to the Microsoft site and there are several complaints that Outlook is not usable with Firefox. On my company machine, I limit my personal email to Firefox.

Other web pages seem to be fine, just outlook mail. I use Firefox for most of my testing & personal and Chrome for corporate browsing.

The issues start occurring after about 5 min, within the last month. I am a MacOS user and I have v.104. The issues face range from not limited emails listed, missing icons, javaScript drop-downs not working, not being able to delete emails, not being able to restore emails.

When I refresh the page, more recently Outlook crashes. My cache for Outlook is around 13-14Mb. When I clear the cache, things are fine for about 5-10 min. When the page refresh fails, I get the following consistent error message:- UTC Date: 2022-08-30T18:49:33.551Z Client Id: 1069883F64C04966AFA704CEF4EF3E78 Session Id: a338a732-ad52-4dee-a388-43aac7dac2b8 Client Version: 20220819006.08 BootResult: cdnError Failed resource: https://res-geo.cdn.office.net/owamail/20220819006.08/scripts/../resources/locale/en-gb/owa.MailListItemThreeColumnView.json err: Error: Failed to load localized strings esrc: InitLoc et: ClientError estack: c@https://outlook.live.com/mail/0/?bO=2&sessionId=a338a732-ad52-xxxx-a388-43aac7dac2b8:341:116883 a/a<@https://outlook.live.com/mail/0/?bO=2&sessionId=a338a732-ad52-xxx-a388-43aac7dac2b8:341:116563

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Hi! I recently made the switch from Chrome to Firefox and Im liking it aside from this one thing. When Im watching a video in full screen, moving the cursor to the top doesnt pop up Macs top bar (File, Edit, ..... battery, time).

This sounds like a banality but I mainly watch videos while getting ready, working etc, and I really need to see the time! Im used to always keeping the cursor at the top to see it. I searched around in settings and forums but didnt find any fix. The only solution seems to be to not use full screen which I think we can all agree just sucks in a major way.

Im using MacOS Monterey 12.3.1 and Firefox 102.0.1. Is there a way to fix this or nah? Any info much appreciated!

Hi,

I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's tabs. On both computers, the iOS tabs are all that displays in synced tabs, and on iOS, only one of the two computer's tabs are shown, and often with the wrong name - I haven't found out what determines which computer's tabs shows in the synced tabs menu or which name is used, but it definitely isn't which computer was used more recently, for either requirement.

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on a site with a black background the text was displaying as black also, making it impossible to read. I looked through the preferences and everything pertaining to fonts and colors appears to still be set to default. Next thing I tried was opening the same site in private window. While in the private window, the font and color appears as it should.

Any ideas how to fix this?

As of today, I'm seeing black text on the black background of every site with a dark theme, including Google Search and Github

I'm running Firefox Developer Edition 105.0b8 on macOS 12.5.1. My macOS Appearance is set to Dark

Switching the Website Appearance config setting between Firefox Theme, System Theme, Dark, or even Light does not change the colour of the text

I didn't change or adjust anything, but when I opened Firefox this morning some websites are displaying differently. On some websites, the font size is smaller than 'normal' (see attached Wikipedia screenshots), some font styles have been changed (see attached Serebii and Archive of Our Own screenshots), and some websites are not displaying properly (see attached tumblr screenshots). I have cleared my cookies, cleared my browsing history, reset my browsing and font preferences, disabled all of my add-ons,disconnected from my VPN, logged out and back into Firefox, restarted my computer, and uninstalled and reinstalled Firefox, but the issue still persists.

I'm aware I can custom adjust the font size, which solves the sizing issue, but not the display or changed font.

I've included screenshots of the issues, as well as Chrome screenshots for comparison.

Is there anything else I can do to fix this? Thank you for the help!!