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  • Archived

The media could not be loaded

Keep having this issue problem with few website trying to visualize the fillm contents Specialy with WSL world surf league live videos Can i get any help from you to reso… (read more)

Keep having this issue problem with few website trying to visualize the fillm contents Specialy with WSL world surf league live videos Can i get any help from you to resove this? Regards

Asked by Francisco 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I do not want firefox to allow: automatically install; check for: or use a backround service for updates and i especially dont want any annoying pop ups telling me about updates.

I do not want Firefox to allow: automatically install; check for: or use a background service for updates and i hate annoying pop ups telling me about updates ≈ every wee… (read more)

I do not want Firefox to allow: automatically install; check for: or use a background service for updates and i hate annoying pop ups telling me about updates ≈ every week.

It also generates warnings from all my cites with new logins etc

I don't need to be up to date on all decimals! Please allow also a less annoying schedule as every major update or every 5th or 10th update like 120, 130 etc

please do it! I otherwise I like your work! Kind regards Anders

Asked by andersbrah 1 year ago

Last reply by James 1 year ago

  • Archived

Unable to log into sites with latest update

Using Mac OS 10.14.6. Firefox updated 4/11 with #112. Cannot log into a site which I previous had no problems with. Message from the site states password not recognized. … (read more)

Using Mac OS 10.14.6. Firefox updated 4/11 with #112. Cannot log into a site which I previous had no problems with. Message from the site states password not recognized. Cleared cookies, history, and cache. This occurs on both Mac computers. Safari works fine. I don't know if it's the site or latest update.

Asked by jimedwardseatsit 1 year ago

Last reply by cor-el 1 year ago

  • Archived

April 2023 cannot log onto bank(s)

Have not been able to log on to a few sites (all financial base: bank etc) since approx April 2023 Have done all the dirty dozen: cache/update FF/reset/ disabled ad block… (read more)

Have not been able to log on to a few sites (all financial base: bank etc) since approx April 2023 Have done all the dirty dozen: cache/update FF/reset/ disabled ad blocks etc.) and still no luck: had to revert back (after about 10 years) to safari (ugh) scoured back in archives for similar problems but found no answer. Does anyone have any idea? (i have not upgraded my mac os 10.14.06 and require itunes to remain) Thanks

Asked by Libbie 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Lost Bookmarks

All my bookmarks disappeared. I followed the instructions on the "help" pages. I went to the list of my profiles and went through each one, trying to restore bookmarks … (read more)

All my bookmarks disappeared. I followed the instructions on the "help" pages. I went to the list of my profiles and went through each one, trying to restore bookmarks from each profile. But all of my profiles are from 2019; no more recent profiles are listed. Thanks in advance for any advice

Asked by hmconley 11 months ago

Last reply by cor-el 11 months ago

  • Archived

I just want to open a .pdf file online . . . but Firefox insists on downloading it!

OS: Mac OS 10.14.5 Firefox Version: 113.0.2 Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3)… (read more)

OS: Mac OS 10.14.5 Firefox Version: 113.0.2

Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3) Save File.

If I select "Open in Firefox," the file will open in my existing window. If I select "Save File," the file downloads to my desktop.

The problem arises when I select "Always ask." If I then select "Open in Firefox," the file opens (in a new tab!) and simultaneously downloads to my desktop!

Is this a system glitch, or am I somehow doing something wrong?

Asked by nhcowboy1 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Delete and Reinstall FFox

Asked earlier about deleting and doing a reinstall. Would that mean losing bookmarks, profile etc.? I have backed those up and would like to know if anything else might b… (read more)

Asked earlier about deleting and doing a reinstall. Would that mean losing bookmarks, profile etc.? I have backed those up and would like to know if anything else might be required.

YoutubeTV is suddenly not working on Firefox, fine elsewhere ... they suggest doing complete reinstall.

Asked by chipcfh 10 months ago

Last reply by James 10 months ago

  • Archived

Which preference sets OS and version?

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see wh… (read more)

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see which setting has that info, to change it. I also see a User Agent Switcher extension, but it doesn't let you set the version of the OS. https://www.whatsmybrowser.org/ clearly shows my OS and version, so I know it's there somewhere. How do I change it?

Asked by Mike_levin 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox 115 running extremely slowly

I downloaded and installed the new version of Firefox a few days ago, and since then it has been running increasingly slowly; sometimes it takes several moments longer th… (read more)

I downloaded and installed the new version of Firefox a few days ago, and since then it has been running increasingly slowly; sometimes it takes several moments longer than usual to connect to a website, sometimes my cursor hangs when I'm typing. If I quit Firefox and relaunch, it functions normally, but then slows down again. I'm on a Mac running System 10.14.6, and I have a Dashlane extension mounted in the browser. Once I've engaged Dashlane, Firefox seems to slow down quickly, so I am wondering if the problem is partly the way the two are interfacing, or if there are other factors.

Chrome runs normally, as does Thunderbird--only Firefox seems to be struggling right now. Can you help?

Thanks!

Asked by melissaj2 10 months ago

Last reply by NoahSUMO 10 months ago

  • Archived

Spellcheck

Hi. When I am on Outlook email account, it stopped doing spell and grammer check, which usually indicates with red wave underline idit's incorrect. It was working before.… (read more)

Hi. When I am on Outlook email account, it stopped doing spell and grammer check, which usually indicates with red wave underline idit's incorrect. It was working before. I conatcted Outlook already. After testing, it works with Safari browser on computer, and Android on my mob. Only when I use Firefox, which I have been using for years. I checked Firefox settings, and it's ticked on automatic correction. I did a few times untick and tick again, turned off and on computer. But still no luck. Why??? Please help.

Asked by wakamechan30 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Mac OS 10.14 unsupported and converting to Firefox ESR- How to import my browser data from my old Firefox?

I have Mac OS 10.14.6, so Firefox stopped working with its latest update. So I downloaded Firefox ESR. I want my passwords, history, and browser data from my original fi… (read more)

I have Mac OS 10.14.6, so Firefox stopped working with its latest update. So I downloaded Firefox ESR. I want my passwords, history, and browser data from my original firefox, but when I go to the Import Browser Data function, my original firefox is not listed as an option to import from. And I can't launch my old firefox in order to export the data to an html file. So what can I do? Thanks!

Asked by allen45 9 months ago

Last reply by AliceWyman 9 months ago

  • Archived

Walmart website

After updating FF to 115.1.0esr (MAC) I cannot get the Walmart website to work. The home page comes up but it immediately goes to the account log in page [ sign in or cre… (read more)

After updating FF to 115.1.0esr (MAC) I cannot get the Walmart website to work. The home page comes up but it immediately goes to the account log in page [ sign in or create your account ] ( https://www.walmart.com/account/login?vid=oaoh&tid=0&returnUrl=%2F ). I have deleted all FF cookies etc.

It has been doing this for several days, since the update.

NOTE: Walmart website works normally on Safari and Chrome. Thank you, Mike

Asked by mikelmail2 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

chs_intelligence.json files

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json… (read more)

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json.15q0fp" etc. What is the function of these files, and can I delete them without disrupting the functioning of the browser? I am using Firefox version 115.1.0esr (64-bit), Mac OS x 10.14. Thank you.

Asked by wilddonnn 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

keeper add-on

My keeper add-on needs me to enable permissions for a new feature (Access Browser Activity while Navigating), but I can't find anywhere to enable that permission. In my a… (read more)

My keeper add-on needs me to enable permissions for a new feature (Access Browser Activity while Navigating), but I can't find anywhere to enable that permission. In my add-on manager page in firefox it lists the Keeper extension, but gives no option to enable the needed permission. Can anyone help me out?

Asked by hwhite1 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Help! Lost hundreds of links with new update

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. … (read more)

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. Unfortunately I don't remember what it was called.

Thought maybe 'pin' something, but that's basically unsearchable as there is something else called pins.

It was great, cause you could simply go to the tab and see all of the saved links, by date. It opened up every time Firefox started and I never had an issue. Saved HUNDREDS of links and now it's just gone! No history of it existing. How do I get it back??? This is terrible. Tons of work stuff saved there.

-Yes, I understand bookmarks and have plenty of those and they are still there. -Not related to Pinterest, just think it was called Pinned or Pin Something.

TIA!

Asked by mattruscigno 8 months ago

Last reply by Dropa 8 months ago