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  • Archived

Browser is "zooming in" on print jobs

My browser is "zooming in" on print jobs and only printing a small section of the top of the print job. See image attached. Doesn't happen in other programs. Preferences … (read more)

My browser is "zooming in" on print jobs and only printing a small section of the top of the print job. See image attached. Doesn't happen in other programs. Preferences have been reset. Shrink in about:config set to true.

Asked by toosphexy 1 year ago

Last reply by toosphexy 1 year ago

  • Archived

How can I transfer the TAGS for my bookmarks to version 101.0.1 - didn't copy them, but still have them in 98.0.1?

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mo… (read more)

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mojave 10.14.6) and it still has all my TAGS intact. I can't copy / paste or drag and drop them. How can I transfer my bookmarks TAGS?

Asked by elaine.brodie 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Download pane appears in upper right quadrant.

I always use the current Firefox on two Macintosh browsers running OS 10.14.6. Recently (in only one of the computers), if I download a file, a pane containing recent do… (read more)

I always use the current Firefox on two Macintosh browsers running OS 10.14.6.

Recently (in only one of the computers), if I download a file, a pane containing recent downloads opens in the upper left-hand quadrant. This is distinct from the downloads portion of the "Library" area, and gets in the way of my ability to use Firefox efficiently.

I can't seem to find a way to keep this pane from repeatedly opening up as I download things. Can anyone help?

Asked by Etnier 1 year ago

Answered by YongHan 1 year ago

  • Archived

junk ebay labels

Ebay labels have worked fine for 19 years, but for the past 10 days labels being generated still look ok . . . although slightly different . . . and are no longer scanabl… (read more)

Ebay labels have worked fine for 19 years, but for the past 10 days labels being generated still look ok . . . although slightly different . . . and are no longer scanable at the post office. Ebay has been unable to fix the problem so I'm wondering if it might be from my end? These "new" labels have what appear to be "pieces" of a QR code in 3 places.

Asked by politpaul 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Problems logging into and payment processing same site

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Setting… (read more)

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Asked by mcclungjohn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Quora readdressed to regional site

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome). 1) when I type www.quora.com FF automatically convert i… (read more)

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome).

1) when I type www.quora.com FF automatically convert it to it.quora.com. Impossible to readdress to international site.

2) It cannot understand I am already a registered user. Below a comparison btwn Safari (left) vs FF (right) login page both setted, for sake of comparison, to it.quora You can easily see two major problems here: the red sentence say it does not recognize me as a registered user; even if I manually enter my pw, the login blue button remains non clickable.

Again this happens only in FF.

I already deactived the antitracking feature on FF.

Asked by spock1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I tell it to sync, it never does. Stored information is now years old, can't update.

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.… (read more)

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.

So from the profile that has all the settings, I tell Firefox Sync to sync. It says it's syncing.

Then I quit Firefox, open with the profile manager, create a new blank profile, and sign into Firefox Sync using the same Firefox Account.

Within a few minutes, sync completes, and my new browser profile is exactly like an old copy of firefox that I deleted maybe 5 years ago. All my old extensions, tabs, everything.

I need to sync my CURRENT Firefox so I can restore a clean profile to it. Not restore a setup from a copy I deleted years ago.

I've tried this process about 4 times now and the result is always the same. Firefox sync does NOT see my current tabs, extensions, bookmarks, settings, anything. It keeps the ones from years ago no matter what.

I don't want to delete my firefox account and start a new one because it will cause me to lose access to all my forum comments.

Asked by Zatukp 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (read more)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Asked by Bazza43 2 years ago

Answered by Dropa 2 years ago

  • Archived

Bug in Firefox 109.0.1 ?

I just updated the browser. Just prior to doing that, I used used this website https://www.carpetmdinfo.com/ without any problems. Now, as click on the different tabs o… (read more)

I just updated the browser. Just prior to doing that, I used used this website https://www.carpetmdinfo.com/ without any problems. Now, as click on the different tabs of this website (Home, About Us, Our Cleaning Process, etc.), nothing happens. The same website works without problems with Safari.

Does anyone else experience similar problems?

I looked at reporting the problem as a bug, but I am sorry, it is too complicated for me. If someone could replicate the problem and report it, if in fact the same happens to others, I'd appreciate it.

Asked by Sue 1 year ago

Last reply by Sue 1 year ago

I have a zombie reddit.com cookie that always comes back within seconds even though I blocked it

I've had this for a few months now and it's driving me crazy. I have blocked reddit.com, http://www.reddit.com, https://www.reddit.com, I delete the cookies, it keeps … (read more)

I've had this for a few months now and it's driving me crazy.

I have blocked reddit.com, http://www.reddit.com, https://www.reddit.com, I delete the cookies, it keeps coming back. So I finally deleted every trace of Firefox off my computer, deleting the library files, everything. I download a brand new copy of Firefox, start it up and within seconds have a reddit.com cookie. There are no reddit pages open, no tabs, no nothing.

Also, I keep reading that you can right-click or control-click on a cookie to inspect it but that does not work for me on FF 115.4. I cannot find any way to look at the cookie code in Firefox.

I'm on the verge of just giving up on Firefox at this point. Any help would be greatly appreciated.

Asked by Mescalito 5 months ago

Last reply by zeroknight 5 months ago

How to remove item from preferences>Files and App>Applications

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related t… (read more)

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related to discord. I found one item in my download preferences that says "discord' but everything I've tried won't allow me to erase it. Any information on what this might be? and how/if I should erase it? (In fact, I don't know what any of the items are in my content types)

Asked by kateharp8133 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

  • Archived

Gmail suddenly not auto fitting in windows

I've been using Gmail within Firefox for over a year now. Starting two days ago, Gmail no longer auto fits within the size of my Firefox browser tab (see attachment). I n… (read more)

I've been using Gmail within Firefox for over a year now. Starting two days ago, Gmail no longer auto fits within the size of my Firefox browser tab (see attachment). I now have to scroll down every time I want to attach something to a new email I'm composing, I have to scroll right to be able to read the entirety of any of my messages, scroll left to see my "labels" (categories) on the left, etc.

Do you know why this suddenly started happening? And how I can get it back to its normal behavior, the way it's been for over a year? None of the other websites (Google Contacts, Calendar, Slack, Yahoo, etc.) are behaving this way - only Gmail.

Asked by KT 1 year ago

Last reply by KT 1 year ago

  • Archived

Interface broken after update

I'm on Windows 10 Auto updated to 108.0.1 UI is broken. See image. Works in safe mode though. How to fix? Or at least guide me on how to backup all my config and crea… (read more)

I'm on Windows 10 Auto updated to 108.0.1

UI is broken. See image.

Works in safe mode though.

How to fix?

Or at least guide me on how to backup all my config and create a new profile. Thanks.

Asked by blksith0 1 year ago

Last reply by blksith0 1 year ago

  • Archived

Printing images and text at wrong size

I'm using the latest version of Firefox on Mac OS X 10.14.6. Whenever I go to print PDFs from Firefox, usually through Gmail, if there are any images in the PDFs they ar… (read more)

I'm using the latest version of Firefox on Mac OS X 10.14.6.

Whenever I go to print PDFs from Firefox, usually through Gmail, if there are any images in the PDFs they are blown up way past their margins and rendered unreadable. This isn't a huge issue but it is affecting some text as well, meaning I can't print the documents directly from Firefox. I can download the documents and print them from Preview just fine, so it isn't an issue with the printer.

I'm attaching a screenshot of my print settings and an example of what Firefox is outputting (converted to JPEG so I can upload it).

  • Archived

Make it possible to Grab the toolbar anywhere, not just on the ends.

I do work that necessitates I have quite a few applications open. Often, I will slide one out of the way to get to another. It would be really great if we could pick up a… (read more)

I do work that necessitates I have quite a few applications open. Often, I will slide one out of the way to get to another. It would be really great if we could pick up and slide the Firefox app anywhere along the top of the tool bar instead of just at the ends. It seems it would be such a simple fix to end something so frustrating. Just give us a little room around the open windows tabs to grab the app and slide it into or out of position.

Thanks

Asked by cwkouns 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Expire time for master password non showing again

Hello, some years ago I found how to prevent FF to ask for the master password too often. Obviously, this setting involved the about:config editing. Now, I'd like to red… (read more)

Hello, some years ago I found how to prevent FF to ask for the master password too often. Obviously, this setting involved the about:config editing. Now, I'd like to reduce this time because I'm requested for the master password only at FF launching and I cannot find the options I changed. I looked for options with the word "expire", but it doesn't seem to affect the situation. What was the option I changed? Or what is it now (in case latest FF versions have different options)? Thanks

Asked by g.sammartino 1 year ago

Last reply by cor-el 1 year ago