Firefox Support Forum

Hi!

I'm using FF v86 on Pop_OS! (Ubuntu 20.10), as well as on Android, sync enabled. No credit cards are remembered/autosuggested.

Under my Privacy settings I can't find the Forms and Autofill section, at all.

Under about:config all the relevant settings seem to be on: https://i.imgur.com/tCw6ewJ.png

Not even sure how to proceed.

Maybe relevant info: I have an external PKCS11 extension managed by the governmental software for ID cards.

For some time now, Firefox browser for Linux keeps adding 2 URLs for Firefox to Prefs>Privacy&Security>Permissions>Warn when sites try to install add-ons>Exceptions, even when Remove All Websites is selected, and saved. That is annoying enough, that you cannot keep these 2-URLs removed; however, as of Firefox for Linux v86.0.1, the Prefs>Home>Home>New tabs won't stay saved on Blank Page, as it always has before. It just keeps reverting to Firefox Home (Default). Since I run no add-ons or extensions, and have tried help>troubleshoot info>open directory deleted all related prefs.js files, clear startup cache, tried to set form safe mode, refreshed Firefox, and completely purged and reinstalled to experience the same results, it's looking as if this is truly a newly introduced problem with the latest update. I've been searching for the past week, without any luck, to see if anyone else has commented on this new development, and figured it's time I started the thread. Would be nice if both settings issues were resolved once and for all. It's really not too much to expect settings actually stay set when presumably saved. Please help Mozilla...

86.0 - Mozilla Firefox for Ubuntu canonical 1 Not sure when it started being a problem, it could have been a recent upgrade or an older one.

Firefox won't print anymore. It sends the page to the printer (Dell 1355cnw) but it sends the wrong page size info. The printer asks for paper - Custom 0x0mm - to continue printing - which I obviously can't supply.

I have checked that I've selected the correct page size (A4) and orientation (Portrait) in Firefox, but even though A4 is selected it still turns up as - custom 0x0mm - at the printer.

I have used both the new inbuilt printer dialogue and the system dialogue (Elementary OS).

about:support - lists the paper size as print_paper_id iso_a4_210x297mm print_paper_height 11.6945 print_paper_width 8.26378

but the printer is obviously not getting that information correctly

I've tried "Reset Firefox printer settings" - https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox Still no luck

I can print from all other programs.

Printing to file "save to PDF" and then printing the resulting pdf is my work around at the moment but I'd rather have it working properly, and printing directly from Firefox

It is my understanding that in Private browsing mode, tabs aren't isolated from each other and all tabs share the same (in memory) cookie jar and thus, for instance, existing third-party cookies are possibly sent in the same private session.

Why multi-account-containers addon is not avaliable in PB when it can be beneficial?

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmarks and extensions synced. I do not see any reason why this would not be the case. However, after my reinstall of Ubuntu and logging into Firefox profile all of my bookmarks and extensions are gone. I tried checking around Firefox and it only shows bookmarks and extensions from after my reinstall. I have not performed a backup since I reinstalled Ubuntu, but those bookmarks are there. So I don't understand why I can't find my old bookmarks and extensions from before my Ubuntu issue, because I was logged into my Firefox account. My Firefox account information should have been saved to my account not my computer anyway. Please help me I had a lot of important bookmarks on there, but can't remember all of them.

So I ran firefox --headless in the terminal and got this and firefox didn't start. After a couple mins I killed the process and when I start again, Firefox didn't run even in normal mode. I had to restart.

I changed the email address for my Firefox Account today, which involved entering my password. The password was not recognized, despite having been used without any problems in the past, and being stored unchanged in my password manager.

I managed to reset the password using my Recovery Key, logged in with it successfully, then tried to create a new Recovery Key to replace the now obsolete one. The process failed at the first step, however, claiming an incorrect password. I reset once more, again logged in with it successfully, and yet again I get an incorrect password error when trying to generate a new Recovery Key.

Obviously the password is working fine as I've successfully used it to log into this Support forum.

What could be the issue here?

I am using aframe and roboto font in (msdf https://aframe.io/docs/1.2.0/components/text.html#stock-fonts). Font is not showing correctly on my linux machine (Fedora silverblue). Can you give me hint how to fix it. I should see font at https://ndmspc.gitlab.io/ndmvr

Is there a way I can get the number of tabs open in all Firefox windows using shell scripts only, without installing extensions like this one (https://addons.mozilla.org/en-US/firefox/addon/tab-counter-webext/)? Pointing me to a file where Firefox might keep the number/s would help a lot!

Hello, i have at this moment TWO versions off ff in use. my standard install wont open any file on the LOCAL drive AND severall BUTTONS are not working so now i use the 'standalone' version that just opdated to 87, nice but the OLD version 78ers is now broken or hacked

i tried to look up profile.js etc but perhaps on debian those migth have a different name ? i noticed that with other progs and configs aswell. is it the permisions.ini file ?

the general.config.obscure_value is NOW 0, but WAS 13

i hope there is a simple solution. if i continue with 87 and delete 78 , what will happen? after RE-install off 87esr al still is blocked. C

System: Latest FF, Linux Mint 19.3 Since the latest FF update yesterday morning (3/24), I can't access my data on the IRS.gov site (specifically stimulus refund/credit info). I get this page instead:

Access Denied You don't have permission to access "http://sa.www4.irs.gov/irfof-wmsp/login" on this server.

Reference #18.ac6cd317.1616684870.db331b0

I am able to get my data by using Chrome, however. Anyone with an explanation or having the same problem?

Hi is there a way of having the same functionality as Opera has on highlight duplicate tabs on hover. https://blogs.opera.com/desktop/2020/02/r2020-opera67-tidy-your-browsing/ I use this all the time in Opera and I would love to see this feature in Firefox.

I am trying to access my organizations Sharepiunt website (part of Office 365) from Firefox 87 on Linux.

I get the site not found screen, saying "Hmm. We’re having trouble finding that site. We can’t connect to the server at XXX732.sharepoint.com." where XXX is the organization I work for.

The hostname XXX732.sharepoint.com does not resolve using nslookup, but other webbrowsers do manage to access it.

Any suggestions?

TIA, Folkert

So i have old Bookmarks.

very old.

The Bookmarks file dated 2014. What version the Firefox was that generated that files i do not know.

If i import those .json files there are none Bookmarks imported.....

The new shiny fancy format is json packed with lz4. Can i deactivate this? I do not want compression! Bookmarks are text, text can be packed, but no not in modern times. Modern Times require speed not space. Or in other words: I want the bookmarks seachable with my editor.... I have space for a few TB for bookmarks.

hola, necesito ayuda, estaba acostumbrado a utilizar los destacados recientes de el menú de librería; pero al actualizar Firefox a la edición 87.0, ya no estaban, y tengo que entrar al historial cada ves que los necesito, no abra alguna forma de volverlos a activar??? o necesito volver a la edición anterior???

Hello dear community,

I recently switched to a dual boot system and got Ubuntu 20.04.1. If I want to watch Netflix for example I cannot because of DRM settings (at least the pop-up of Firefox says so). Other video and audio content is working fine so far. The guidelines on what to do to solve the problem like this

https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inproduct

won't work unfortunately. Does someone have any other idea what to possibly do?

Thanks a lot for your help! -Jo

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

Hi guys i'm new in the forum so i have no idea if anybody else allready had my problem,i've tried to fix it myself but i cant seem to get it done. Yesterday i had a problem with my OS linux,and i had to reinstall the system,while i was pretty sure i had all bookmarks saved in an external HD i went straight to a quick format and reinstall of the OS,after installed all the due system update.

The Problem:

While i was importing the bookmarks.html i stored in external HD i noticed that nothing was being added in the bookmarks of Firefox,so i tried few times just in case i was doing something wrong but still nothing was being added in the bookmarks,so i tried to import the bookmarks on Tor Browser and the same thing happened nothing was imported. So it came to my mind that the .html file could've been damaged. Now i tried many ways to open the file either in command line or text editor i even tried using libreoffice,in the case of text editor,command line such gedit,pico,nano it loaded the file but it was heavily encrypted,in the case of libreoffice shortly after i tried to open the file popped up a message telling me that the file was corrupted and libreoffice couldn't read it and stopped.

I need a solution to either fix the .html file or decrypt it so i can recover the web addresses inside and it would be very bad for me since my bookmarks.html is 3.3Mb large with ALOT of bookmarks inside.

Can anybody tell me how to?

Thank you in advance for any help or suggestion that may help me to retrieve my bookmarks. Ludo.

P.S. OS Linux BackBox 7 up to date along with it latest version of Firefox that update server provides me.

Firefox fails to recognize my GPU's and uses my integrated GPU rather than my dedicated GPU. I'm using Kali Linux (usually alike Debian Sid on repository grounds), I'm invoking it using DRI_PRIME=1 environment variable because that's where my Radeon RX560 is but firefox opens with this warning on terminal:

[GFX1-]: More than 1 GPU from same vendor detected via PCI, cannot deduce device.

I've even tried nightly but it doesn't recognize the dedicated GPU either, my other GPU is a Radeon Vega 8. All other other programs on the system and even Chrome recognize my RX560. Using DRI_PRIME=4 (that's where my Vega 8 is located) launches the browser with the same warning and again uses the integrated GPU, I know which one is using because radeontop shows memory usage only on the integrated GPU.

I don't know if this isn't the right place to post this, if you know a better place please tell me. Thank you in advance.

I have an Ubuntu desktop and I am trying to switch my browsing from Chrome to Firefox but cannot load the website "https://messages.google.com". This is actually a NEW install of Ubuntu Desktop 20.0.4 which had Firefox 86.0.1 64-bit pre-installed.

I have been using the Google Messages app via the computer successfully for YEARS on current versions of Chrome on Ubuntu (and it still works today). I have cleared Firefox cache and all data multiple times. I have restarted the browser multiple times. I have tried to hit the website in standard and private mode. No luck.

If I hit https://messages.google.com/ I get the pretty page with icons then click "messages for web" link in the right corner which redirects me to "https://messages.google.com/web/authentication" and I get a blank white page that never changes. Ever. With Chrome the next thing I would see is a QR code to scan with the phone app ... then it works. Nothing with Firefox.