Firefox Support Forum

All bookmarks and tabs will not open on Firefox version 101. I can only work in troubleshooting mode. I have re-installed an earlier version, but as soon as Firefox starts, it updates to 101. I am running a Windows 10 - 64 bit OS.

Can you please tell me a permanent fix that will allow me to run Firefox normally?

Hi,

Today when I tried to login to my mail my passwords & emails where not there, when I went to my Firefox passwords page it was empty. I tried reinstalling Firefox multiple time to check if it works. I don't know what to do as all my bank/company logins where saved & i don't remember most of them. What should i do to get this fixed.

Please explain and advise how to resolve the problem. Thank you! Besides, why there is a mention in red that my account is not active. I have been using Firefox constantly for several years. Any explanation?

Hi, I use the Outlook web interface on firefox. I keep running into a strange bug. I'll start typing an e-mail message, and all of a sudden, my keystrokes are interpreted as commands instead of text. For instance, I'll type a word with an "n" in it, like "and", and somehow after I type the "a", the interface starts grabbing keystrokes away from the text field, so when I hit "n", it creates a new message, and the "d" ends up going into the text field of this new message. It's very frustrating, because I can't type more than a couple of sentences before the message and interface get screwed up. I've seen this misbehavior for a while, through several updates of firefox. No other web app behaves this way.

This has been happening for many months now and I can't wait for an update to fix it unless it's going to happen soon.

Should I uninstall Firefox and switch to another browser or is this something that's going to fix soon???!!!???

It's going to be a project to switch so once I do it I'm never coming back. I currently have firefox on 10 different computers I work on between my home and office. I can't live with these glitches anymore!!!!

My WIN7 computer RAM/CPU is being totally overwhelmed by about 5 to 15 times too many process instances that are probably due to Fission (that I have already set Fission autostart to false) and/or a contributing factor may be that there are 3 instances of Firefox showing up in my Default Programs when only 1 instance shows up for everything else.

Hope you can help with this Firefox browser situation because I really would hate to have to rely on an Internet browser provided by the corruptible rich of this country/world.

Please provide some relief as soon as you can.

TIA, Tim

For some reason I'm no longer able to open a new browser window either by right-clicking the dock icon or under the File menu. The only option available is to open a new private window. I can, however, move a tab to a new window.

Is there any was we can add back the functionality to just open a new "normal/unprivate" window?

I use Firefox on Linux Debian 11 (Bullseye). After a recent automatic update to Firefox 91.10.0esr, some websites will not load (just sit with a blank page, showing flicking loading symbol). Examples are ocado.com and abelandcole.co.uk. I have tried all the usual things to fix, including, switching off VPN, clearing cookies and caches, running in safe mode, all with no success. Both sites run fine in Vivaldi and Brave. I have eventually got the pages to load by disabling IPv6 in Firefox. Clearly there is a problem with 91.10.0esr. I'm not sure whether the workaround of disabling IPv6 might cause other problems or weaken security or privacy?

I have been having so many problems with Google Mail that I have switched to another browser. I keep getting error messages such as,"Oops," " Retry in x seconds," "You may have network problems," etc.

I also am unable to send messages.

I understand that this is a result of Firefox's latest update.

I tried the following suggestion: "Here's how you can disable that feature in case you don't find a more convenient workaround:

(A) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

More info on about:config: Configuration Editor for Firefox. Please keep in mind that changes made through this back door aren't fully supported and aren't guaranteed to continue working in the future.

(B) In the search box in the page, type or paste security.tls.enable_0rtt_data and pause while the list is filtered

(C) Double-click the preference to switch the value from true to false "

However, this worked for a short time and then I started getting the "Oops" message again.

I cannot use GMail on Firefox.

Please, please fix the problem.

For the past few weeks Firefox has become VERY slow, refuses to load many web pages, displays security messages and is generally unusable. I have tried solutions from the troubleshooting page, reset Firefox, checked time and date but nothing makes any difference. Other browsers work as normal. Any suggestions please?

Hi there, I have recently installed firefox browser in my android mobile. I have opened my bills site but it is not responsive . However , the website is responsive in laptop.

I was upgraded to 101.0 last night, now firefox only displays blank white screens. No other updates to the computer happened (windows10).

How can this be fixed? thx ,-m

website not supported hello, there am jhonii, and I am here to discuss my problem am a website developer, but your browser does not accept my site. Please can I ask why your browers did not accept my website: updatedmodapk? It shows a security error always when I want to check it on mobile browsers. Kindly resolve my problem am very upset about it. My site also has SSL, but your browsers do not accept why????????????????????????

So I was doing some simple online school work and my browser keeps crashing. Its been doing it for a few days now. I click on a link that sends me to firefox? Crash. Click on another tab? Crash. I watch a video. Crash. It also glitches sometimes where I click back on one of the tabs and there are some black squares on a webpage. I have a feeling it has something to do with me trying to fix the usable RAM issue, but idk. Is there a solution that will help solve this issue?

Seemingly randomly, when opening a new tab, FF freezes up completely.

This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord in a tab (3rd tab, YouTube and Twitter were previous and still open) and clicking on it while loading, it froze. A white line appeared at the top, and FF overlapped, and thus hid, my task bar. Waiting (5 min) did nothing, so I clicked and the "... is not responding" dialogue popped up, and I closed it.

Upon starting again, it restored the tabs that were previously open. I could swap between use them normally. However, when I opened a link in a new tab, it froze again.

After another restart, not even the new empty tab would load, freezing again, and every try afterwards.

Starting in troubleshooting mode or reseting did nothing (though I may not have waited long enough, an 'Old Firefox Data' folder was created and filled, but no window opened). I ran the installer again, which resulted in me having to redo some Addon settings, but worked fine for a while (~1h maybe?), before freezing again. A PC restart fixed it again for a longer while, but then it happened again, this time while trying to write this. Additionally, there was a freeze while clicking into the Subject field here, after which the even the new tabs froze again.

Another PC restart seems to have allowed me to use FF again, while I tipped this on my phone.

Hardware acceleration is off, History deletes every time I close FF, Addons on or off don't seem to matter. CPU and RAM aren't even near fully used. Drivers are up to date, Windows as well. (Running a System File Check right now, as I have upgraded to Win10 only a few days ago, although I was able to use FF during those days without issue, and the PC has been shut down in between as well. The SFC said it found and repaired files, though it didnt say anything other than that, so that might just be a "We found no issues and fixed those." translation kinda thing.)

I really don't know what else to do.

When I open Firefox through the GUI nothing happens. It acts as if I never tried to open it.

When I attempt to open it via the CLI I get:

joshua@joshua-Z390-AORUS-PRO-WIFI:~$ firefox /snap/firefox/1443/snap/command-chain/desktop-launch: line 52: /home/joshua/.config/user-dirs.dirs: Permission denied sed: can't read /home/joshua/.config/user-dirs.dirs: Permission denied /snap/firefox/1443/snap/command-chain/desktop-launch: line 261: /home/joshua/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/joshua/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1443/snap/command-chain/desktop-launch: line 266: /home/joshua/.config/user-dirs.locale: Permission denied Error: cannot open display: :0

For context: Ubuntu: 22.04 LTS

The update that I ran was simply generic system updates through the app store. Notably though it was the snap store not the ubuntu software store. Don't know if that matters.

Any ideas? Thanks a million!