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It stops while writting,changing mail inbox page and do not display emails as normal

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or c… (read more)

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or change mail pages.

Asked by taxistar 3 years ago

Answered by cor-el 3 years ago

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Firefox communication ceases

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208) I notice whenever an update is pending (the green dot … (read more)

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208)

I notice whenever an update is pending (the green dot appears in the icon for the "Open Application Menu"), FF becomes unresponsive in a way. When it happens: It does not totally freeze. I can select/switch between existing tabs & scroll thru their pages. I can close tabs. I can open a new empty tab. But I can't load or refresh any pages. The only fix is to do the update, and re-launch.

Since the developer edition gets updated frequently, it is a pain.

I like the Developer Tools! But... How can I scale back the FF "update frequency", or "change the channel", so updates are, like monthly at most?

thank you.

Asked by SuMo Bot 3 years ago

Last reply by jonzn4SUSE 3 years ago

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i have tested to see if the loginsbackupjson will have my saved login i removed by accident

I made a fack saved login called ilove123.com and i had the password be 123 i then clicked the three bars selected help selected more troubleshooting information and se… (read more)

I made a fack saved login called ilove123.com

and i had the password be 123

i then clicked the three bars selected help selected more troubleshooting information and selected open folder of my profile

i selected loginsjson searched for ilove123 and it was found

i then removed the saved login ilove123.com

and i repeated the process of reopening profile folder

i selected loginsjson lookked for the login it was not there

but when i selected loginsbackupjson

it was there!

which can only mean my login that i accidently deleted is also in the loginsbackjsonfile of my current profile

but how do i decrypt it?

Asked by Faerie Caster 1 year ago

Last reply by Paul 1 year ago

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Keeping mouse cursor over new tab button stops adress bar from updating

My problem is this: If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox wil… (read more)

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

Asked by frz 3 years ago

Answered by frz 3 years ago

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Homescreen bug - blank survey

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to clo… (read more)

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to close it either, and it seems bugged as it isn't going away even after updating the version of Firefox, it is still present on 125.0.2 version. Kindly assist regarding the same. I have attached a picture of the same herewith.

Asked by johnghosting 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Every time I post a reply to a question I receive an error message and the reply does not post.

This is the error message. 'An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now,… (read more)

This is the error message.


'An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.


I have tried resending numerous times since last night with the same result.

Version 122.0.1 Firefox Release February 6, 2024

Asked by PhilG 1 year ago

Answered by PhilG 1 year ago

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Freezes for a second or two

Hi, I've noticed since the latest update, when click on a link or search for something, there is a delay. Is there anything I can do but it doesn't happen to all sites … (read more)

Hi,

I've noticed since the latest update, when click on a link or search for something, there is a delay.

Is there anything I can do but it doesn't happen to all sites but annoying.

This doesn't happen with Chrome.

Asked by wilpang20 1 year ago

Answered by zeroknight 1 year ago

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Firefox keeps crashing at startop

Mozilla Firefox keeps crashing, mostly at startup and if I do manage to get it running it crashes after a while. Doesn't respond anymore, and even the crash reporter cras… (read more)

Mozilla Firefox keeps crashing, mostly at startup and if I do manage to get it running it crashes after a while. Doesn't respond anymore, and even the crash reporter crashes. I have tried the following things:

Clean up FF Reinstall and refresh (last attempt included deleting the entire Mozilla folder in Program Files) several times Updated Windows Restarted laptop after every reinstall attempt

It won't open in troubleshoot mode.

I am running Windows 10 on a Lenovo Thinkpad 540 laptop.

Additionally, neither Chrome nor Edge will let me access the Mozilla.org website. I downloaded the custom installer on my phone and uploaded it in Mydrive to get in onto my laptop.

Funny detail: I am in Belgium. I was in Ireland for a week last week and it didn't happen once. Got back home and trouble was back.

My husband is having the same issues, by the way.

Any input would be greatly appreciated.

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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Firefox Bookmarks Not Responding

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open. No help is available anywhe… (read more)

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open.

No help is available anywhere. Community blames the user, mocks the poster, blames PC configuration when nothing was changed. Only offers impossible to understand instructions. Help topics don't help at all.

Why is Firefox freezing and crashing as of 12/1/23?

Where can one get help?

Asked by Ralph Laguna 1 year ago

Last reply by Paul 1 year ago

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I Keep Getting an Error Message

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem starte… (read more)

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem started. I have added some sites to the Exceptions list but even then they don't work properly. I have tried refreshing Firefox and changed the profile and they both didn't fix the problem. I am sadly not knowledgeable enough to make sense of the Web Developer Tools. The attached image is what my YouTube page looks like after add the site to the Exceptions list.

Asked by Jason Worlock 1 year ago

Last reply by cor-el 1 year ago

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Firefox refuses to open completely

I have gone through basically all of the troubleshooting and fixes possible to get firefox to start. I uninstalled firefox completely including the profile folders from b… (read more)

I have gone through basically all of the troubleshooting and fixes possible to get firefox to start. I uninstalled firefox completely including the profile folders from both the local and roaming locations, I've tried starting in safe mode/troubleshooting mode. All it does when I try opening is flash the window for half a second. In task manager it pops up for half a second, I can't even check the properties, cancel the process tree, etc. Even worse: there is no crash reports/files.

Asked by MM 2 years ago

Answered by MM 2 years ago

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closing tabs but task manager still has them open

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox I want tab… (read more)

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox

I want tabs to close ( end process) when I close them

So now I manually 'end process' and the machine resumes speed

How do I get firefox to End Process when tabs are closed

this is w 8.1, don't know what version of firefox, pretty recent

this is firefox mozilla, as best I understand, not that I know why these two are always paired

tx

Asked by SuMo Bot 3 years ago

Last reply by Terry 3 years ago

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Will not let me copy

In your reply to my previous question, I checked with the Bank... their tech people checked it is coming from the firefox Mozilla side of communications. Firefox is stopp… (read more)

In your reply to my previous question, I checked with the Bank... their tech people checked it is coming from the firefox Mozilla side of communications. Firefox is stopping the copying process on my browser. Keeps coming up Error- reset tab or close. Mozilla NEEDS to FIX this Problem immediately. It may be time to give up on Mozilla/FireFox. Been there for years, and now having several issues. Please advise?

Asked by Roy Trimble 1 year ago

Last reply by cor-el 1 year ago

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Can't send emails

Yesterday, David suggested that I find out 1) what are my incoming server settings, 2) my STMP, and 3) to report any error messages. When I contacted the company from whi… (read more)

Yesterday, David suggested that I find out 1) what are my incoming server settings, 2) my STMP, and 3) to report any error messages. When I contacted the company from which I have broadband, their reply to 1) and 2) was that it was Mozilla Thunderbird that could reply as they did not have that informaion), and in regards to error messages, i have received none, except where, "Send now" appeared before, there is a chubby pen leaning to the right, followed by the word "write, (subject), and "Thunderbird." I have not been able to send an email for almost a week. What is the matter?

Asked by Jamesrsamec41 1 year ago

Last reply by James (On Leave) 1 year ago